KFC review: Poor quality food

Bought a 6 piece family sharing bucket.
Chicken absolutely awful.
Looked like a bucket of leftovers.
Overcooked, obviously been ‘on hold' for a length of time.
Chips were cold and very poor quality. Either overcooked or kept for far too long. Limp and horrible.
We had not visited a KFC for a few years, but this has put us off completely.
Whatever happened to that crunchy, tasty coating you used to have?
Terrible experience cost me £14.48 not happy at all.