KFC review: Credit card charges - terrible service

On Wednesday June 10th at 5:36:36 pm I placed an order # [protected] on line for pickup at 6:30 pm. Total 23.71 On arrival at the Uxbridge, Ontario, Canada store they claimed they did not receive the order, even though my wife showed them the confirmation on her cell phone. They would not accept this & stated rudely she had to pay for the order again. She reluctantly paid another $23.71 at 6:28 pm (Order # 1022 Store # 1370) I have since emailed your customer service twice to get a credit for the duplicate charge & received a phone call that it would be issued & would take 4 to 5 business days to take place. I am still waiting & will have Capital One look after it on July 15th with an affidavit of duplication. Your store personnel are rude & condescending & not that you care I will never deal with your company again. This is not the first time I've had to deal with your rude staff. Your Newmarket people must have taken the same training course. I have posted a google review (very negative) & tell my friends & associates & anyone else in conversation to never deal with your company.
Winston Vassall
Uxbridge, Ontario