KFC review: chicken was over cooked, biscuit was hard

I stop at this KFC at least once a week. Today I stopped and puchase 2 chicken and biscuit combo's. When I got home I discovered that the chicken was over cooked. I decided to go to the complaint line, because I live to far away to return. I feel I gave away $12.00 today.

Purchased 2 (4) wings and a biscuit. live to far away to go back and ask for a refund. Also, the workers did not have on gloves which I thought very unprofessional especially now with this CORONAVIRUS. I want a refund.

Receipt # 135611