KFC review: chicken, mac & cheese and biscuits

The 20 fill up I had purchased with chicken was filled with black pepper all over it. The mac &cheese was cold. Biscuits was cold and hard. I threw 90% of my dinner away. There was also no forks, spoons, and napkins. I asked for a lot of hot sauce packets and got 2 instead. I've been craving KFC all week and It was the worse KFC I ever experienced and I would appreciate a refund Thanks