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KFC complaints 3450

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7:59 am EST
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KFC wrong order and forgot toys

Good day my name is elizabeth eyles, this is my second letter in the week, no response at all, well what do you aspect when the service of kfc are so bad it have to stat from the top of departments. I took an friend on wednesday 30 november to the airport, it was late so my children age 4 and 2 was hungry, I went to kfc, okavango, cape cate, cape town drive fro, order kiddies meals and zinger special for me. On my way back to the n1 in traffic, bumper against bumper my boys asked me were are the toys!
Well 10 minutes ion the road again, have to turn and go back he is crying. Went back ask
The lady for the toys she trow the toys at me and tell me to chose, I asked her this behavior is not acceptable, she walks away, got to car and drove off, start eating my burger and it was terrible no sauce chips are old. This was my last time I will ever eat from kfc. I could have had an descend meal for the same r150 I spend there, and didn't' touch the food.
Kind regards
Elizabeth [protected]

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11:28 pm EST
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So about a month ago I went threw deive thru and got potato wedges. Pulled them out and there was a huge hair sticking out. So I went back threw drive thru and they gave me some new ones. I get home and there is hair in those as well. So tonight I go and spend 35 on a 12 piece meal. I get home and there is hair in 3 of the 4 sides that I got. This i...

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5:28 pm EDT

KFC certain outlets serving pint size pieces

Traveling a lot in saskatchewon and alberta, why are the pieces of chicken in medicine hat, alberta about half the size that those in swift current saskatchewon.talked to numerous people and me like them will quit buying kfc in medicine hat, alberta untill their pieces get to normal size.they're sold by the piece not by the pound so is medicine hat ripping off all of their customers? i'm truly a kfc adict and love it's products, but at the same feel we're being fleased. thanks so much and hope to hear from you soon. in all sinserity, harvey.

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4:34 pm EDT

KFC I will never go back there again

On Dec 27th 2009, My family and I were eating at KFC in Everett WA. We order the 12 pc meal, as we were eatting my son found a long hair inside the chicken. We were all upset and didn't want to eat anymore of the food, so I went to the front counter and ask if we can have our money back. Jay who was working said he can not give back our money becuase we had already ate the food. I told him it was just the one chicken, he said all he can do is remake our order. We never got our money back and left all the food. When we was leaving I saw all of them laughing at us. I will never go back there again.

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1:21 am EDT
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KFC maggots/worms in chicken bones

I bought KFC Variety Bucket on Friday, 30th September 2011 at KFC indoroopilly shopping centre.2nd Oct 2011, after heating it up in microwave and halfway eating a piece of it, I found live maggots/worms at the bones/rotten bones and immediately stop eating it and threw it away.It was so gross, and so far the chicken are kept inside the microwave the whole time.Please do something bout it.Cannot risk with food hygiene.
I can be contacted through email [protected]@gmail.com

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8:10 pm EDT

KFC undersized meal

I paid $28.99 for a 12-piece grilled chicken meal which included 3 side dishes. When I got home and opened the "bucket", it was only about 1/3 full. The size of the chicken pieces was so small, I thought they had started cooking PIGEON! I have written to KFC, but I'm not anticipating an answer. I will not return to KFC. I need the most "bang for my buck" and KFC is no longer a excellent value! Protect your wallet... BOYCOTT KFC!

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8:30 pm EDT

KFC this was the worst experience at a restaurant

Visited the drive-thru on 07/05/11 at 17:48. I have visited the drive thru every other Monday night since KFC started the 14 piece meal promotion. It is a great meal for my family. When I go I usually substitute the coleslaw for the macaroni and cheese. I usually get charged an extra $1.00 or so for the substitution.

On this day I went thru the drive thru and requested the 14 piece meal promotion and asked to substitute the coleslaw for macaroni and cheese (as I always do). I was told “we cannot do that”. I explained to her that I usually always go thru the drive-thru and order this way without a problem. I told her if she needs to charge me extra then she can. She then said “there is no way we can do that”. She did not apologize. I then said what type of meal could I get that is comparable price where I could get the mac and cheese. She then said “look at the menu”.

I understand that if it is something that you can no longer do however customer service is important. The best way to tell someone would be “i am sorry we have changed our policy and can no longer do this, if you really would like the mac and cheese you can order ? it is the same type of meal and you will get want you want”.

Instead she says “look at the menu”, “we don’t do that”. The drive thru was not busy and I do not understand why she was so upset.

When I got to the window I asked for the telephone number to complain she then said I will give you the number to our KFC and it our number. I became very upset. This was the WORST experience at a restaurant. I was afraid to eat my food. I ordered the 14 pieces meal without the substitution but I got home and was terrified they spit in my food. It was not a good experience.

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8:23 am EDT
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KFC staff are not hygenic

The staff in the restoran was very unhygenic when it comes to the sauces. They lick their fingers and do not wash their hands before handling the sauces. I was very disgusted by the way they lick their fingers and still dare to hold the food and sauces. They got an A for the service and the cleaniless, but it is all so fake. Other than that, their service was sopoor. I had to wait at least half an hour before it reach my turn.Hope that the KFC in Malaysia take action and hope that it does not continue anymore. It destroys Colonel's reputation. Very bad!

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1:57 am EDT
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our visit to this restaurant was very short lived, we ordered our food, as we had children we went to find a seat, after searching round the restaurant for a table clean ish to sit at we sat down awaiting our food which was delayed due to incompitance, the person serving me went off to take another persons order and didnt take payment for my order, once sat...

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3:23 pm EDT

KFC coupon not honored

Yesterday, May 6, 2009, Myself and 2 co-workers, went to kfc to get our free 2 pc.grilled meal that we had a coupon for.The one that Oprah announce on her show. The time was 12:05 pm. Two people were in front of us and about 5 in back of us. All of a sudden the girl behind the counter announces "We are no longer honoring the free 2 pc. grilled coupon!" My co-worker asked if they were out of it.(We could see a whole tray of it). And the manager said. No... We said..soooo. You will SELL us a dinner, but not honor your coupon? (the coupon said."while supplies last") The manager stated Yes. I asked what time they opened.she said 10"30 am. Now. it has only been a little over one and a half hours after opening! It is the principal of this matter, not the dollar amount.. Oh by the way, the 5 behind us, left... We should have, however, we only get 1/2 hour for lunch.

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krispix318
, US
Aug 28, 2011 12:47 am EDT
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My thoughts exactly, Thud...and your user name sounds very much like the sound my head made when it hit my table after reading this.

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6:52 pm EDT
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I work at KFC store #53. I called in Saturday 3 hours before my shift started and told the on duty manager I couldn't come into work Saturday and Sunday because I didn't have a babysitter. And the reason I didn't have a babysitter was because my family was out of town. She called the "GM" to let her know. Then she called me back and said the"GM" said that...

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1:34 am EDT
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KFC bad services

i went in kfc milton keynes bletchley 20-08-2011 at 2 oclock i order of my meal the girl her name was cristy she was tiney n wearing glass .she was very rude n she was very boing very bad services .my wife just said to her can i change my drink she was so rude even she she was looking drunk n she was fighting with staff aswell .i said to her that r u ok .she said u get ur meal its fine i dont wana talk i wana serve more customer even she didnot give me any change back n she she took 10 pound from to me n put in pocket .i said to her can i have my 1 pens back she said sorry till is not working so give u change back on ur table then i siad can i have my recepit she said printer machine is not working .its kfc services n now i dont like to go there with family .even she cant speak english .she was looking different country like europen .so pleas sort out my complaint thanks

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GoldOpals Opals
Karcultaby, AU
Aug 21, 2011 1:41 am EDT
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She speaks a different language? Is it too far fetched to extrapolate from this statement and say that the OP is a natural English speaker? Hence, should the OP be able to write English? Seriously; this was so badly written that it was hard to read!

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6:34 am EDT
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KFC zinger burgers

Good morning, I am a huge fan of kfc and I make use of many kfc's around the gauteng area, but very disapointed with 2 outlets that I use often, them been kfc tembisa and kfc new road in midrand. I always order the streetwise 8 pic and 2 zinger burgers, just the burgers and on many occassions the zinger breast is grilled so much that one can not eat it and have to throw away the zinger burger away. Please can some one do some quality checks on these branches as im sure im not the only one having this problem. Ie they might be reheating the burger breast which is not healthy at all as I do have 10 years resturant experience behind my name. There is a mcdonald's opening soon opposite the new road branch as well as a nandos, which will give the new road branch a run for there money as if it ahppens again I will never use any of these branches ever again.

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121 Outsource Customer Care
, ZA
Sep 09, 2011 7:01 am EDT

We thank you for bringing this complaint to our attention. Kindly contact KFC Care Line, the telephone number is displayed on the box. Our you can leave a message on this Complaints Board website and they will relay the message directly to us. Thank You

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4:15 am EDT
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I have been watching the ads on tv advertising 50 cent wings. Imagine my surprise when I ordered 6 wings (original recipe) and was charged $5.94. Now, I realise that hot wings were advertised, but I feel a wing is a wing whether it is slathered with sauce or original recipe. Since I was hungry, I took them anyway but was very disappointed that wings do not...

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6:39 pm EDT
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KFC dry bland food

hi, ive have been going to kfc since the 1980s and it was very good, but the last 10 years iy has gone really bad, i have been there a few times and tried 4 different kfcs and everytime i have not enjyed it one bit, the food is never fresh and tender, it is always dry and tasteless, , the portions are very small bits of chicken and the coating is not the same, ive wasted no end of money buying family meals and got home and been dissapointed every time, i regreted buyin it everytime, , , total waste of money, im never going there again and warnin friends how bad it is, tasteless dry food and the pieces are small and dry chicken, there is hardly any meat on them.. and now it comes in bags and not boxs just adds to the poor quality, dont know why it has changed so bad, but your quality is 100% worse, , , kfc use to be so good in the 80s, , you have changed for the worse, , , o dont think you will survive if you keep the standards this low, , , i wont be eatin there again, i wish i could claim back all the money ive wasted there, , ,

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10:04 pm EDT
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I spent $32.36 buying chicken for my family for dinner from this KFC only to find the cole slaw look like it was rotten or bad and the chicken cooked half done and very sloppy and wet. The fish from the other side was however great. I ate a small bit and got sick immediately after eating this chicken. These places need to be inspected more often and I would...

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4:36 pm EDT
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I'm Mr. Ng. At 25th July 2011 19:30:53, KFC Tesco Sungai Petani, Kedah. At counter 2, your female staff name Aisyah was giving bad service, worst service to me. I'm just request to have less ais drink and my order of snack plate by replacing coleslaw with whipped potato, but your staff do it by showing me her damnly dark face. This is not the first time i...

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2:34 pm EDT
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KFC bullying/higene

My daughter worked for KFC for over 2 years, she was always happy in her work and was only off sick once, she would go and pick up stock when the manager had run out, a new manager took over and he is not thing short of a woman hater and a bully, he also continued trading with a cockcrouch infestation. Just before the last manager left my daughter got pommission to have her ear pierced a week later he left and this new one started, he mad her take it out but let the others wear thiers, when i phoned up and complain he cut her hours as i had put in a complaint, he has done nothing but bully my daughter for the last few months and as a result she left yesterday, withing hours of her leaving he told all the staff they could wear thier piercings. i think i have a case her for victimisation, bully and harrasment in the work place, also they say the chicken is fresh i know for a fact it is not, i went with her to collect stock and it was all frozen chicken legs which is a trading standards issue .
i will be taking advice and i hope this matter is not going to be brushed under the carpet

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TwinkleTwinkle
Liverpool, GB
Jul 11, 2011 8:51 pm EDT
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You need to contact ascas and claim constructive dismissal.

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10:19 pm EDT
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KFC stole my money

Gave the Cashier $20...she gave me change for a $10...said she did not remember me giving her a $20. (That was the only bill I had in my wallet!) I did not get my food ($9.10 nor did I get the $10)...If the cashiers do this enough, I guess KFC would not even need to pay them as they would get many $10 bills per day---quite a supplemental payday

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6:18 pm EDT
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KFC food handling

I happen to saw this video clip post by a friend who lived in Kuala Lumpur, Malaysia. It is disturbing to see the video and wonder if anyone is going to take action on the matter. I don't know how true is the footage but it definitely required the relevant party to come up with good explanation of what is going on? I don't know how the rest react to the video clip but it is horrible enough to put off most of my friends of ever wanting to visit the outlet especially in that particular area KL... It might be from other places but I really have no idea where the exact location is
The video can be watch from following link: https://fbcdn-video-a.akamaihd.net/cfs-ak-ash4/232107/1013/224329784274390_54678.mp4?oh=e740be7763e8453d232aac69e12a15cc&oe=4E173500&__gda__=1310143744_fe905131136c9ebaeebecc762a5f731b

https://fbcdn-video-a.akamaihd.net/cfs-ak-ash4/232107/1013/224329784274390_54678.mp4?oh=e740be7763e8453d232aac69e12a15cc&oe=4E173500&__gda__=1310143744_fe905131136c9ebaeebecc762a5f731b

I hope the involved company can investigate and give a good explanation as this video is tarnishing the company's image. I am one of their loyal customer but after seeing this I start having doubt whether I should order home delivery from them... Please give us an explanation to reinstore customers confidence.

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Dou Zhifeng
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Nov 17, 2008 12:56 pm EST

http://leies2.100webspace.net/news/allmag/view.php?mag=next&issue=975&site=11838451&src=1

KFC sells trash chicken

Not only female assistant Manager Cindy has not corrected the staff to hold trash chicken to sell to visitor's vulgar customs, oneself also participate in which.

The KFC fried chicken, to many Hong Kong people, both the delicacy and is convenient.
A Yuen Long square KFC gate like city, approaches stops work for the day also unceasingly some person of guests to take goes, these visitors send the dream also not to be able to think, in their mouth fried chicken minute minute from dust bin.
Originally this shop staff to catch up with stops work for the day, already extinguishes the stove and abandons in the shop food, bumps into some people near to catch up with anxiously temporarily, then held the fried chicken in the dust bin to sell to the visitor.
But shopkeeper to ask "miserly to count", does not want to reopen explodes the stove waste resources, whatever then in the shop the staff commits evil acts.
Therefore moistens the full contamination in the dust bin the fried chicken, after resume load paper carton, then swallows in visitor's belly.

The West Railway bright screen stands the nearby Yuen Long square, as a result of the good communications, has been neighbor resident's consumption hot spot, in the market KFC fried chicken shop always thrives not vulgarly, resides in the human who compares the distant place also often to drive to take goes.

Witnesses in the shop to hold trash chicken to sell, the first staff Arab League all said that later will not dare to eat the fried chicken again.
Director Arab League Wing puts out a hand into the dust bin to search one round first, before finding, abandoned fried chicken.

She opens out other trash, and has taken the fried chicken.

Subsequently she namely rapidly puts in trash chicken goes the paper carton, prepares the resale to give the visitor again, but in the shop other staff members witness the entire process.

The dust bin holds the chicken
Last week, once held an office Yuen Long square KFC to go delivers goods the staff Arab League entire, hands in the handset fragment to this publication, declared that must kick explodes this shop behind-the-scenes plotting. This section of phantoms pat clearly, but sees this shop clearly female Director Arab League Wing, in the dust bin is going all out to turn looks, finally unarmed ascends fried chicken from the dust bin.
Because the fried chicken also mounts other already food box which abandons, after female director "fing" opens food box, will again hold the fried chicken loads another clean food paper carton, afterward turns around to depart gives the visitor, the staffs who in the shop paces up and down has witness, during had the staff to crack a joke calmly said: "later will not dare to be called the chicken again…", but Arab League Wing will not be serious likely resembles, and will crack a joke the colleague do not hinder her to hold "trash chicken".
The Arab League entire now is willing to bravely step forward to disclose that is because discontented this shop management to food processing technique.
"why not directly to corporation reporting and suit? " last Wednesday, when reporter with Arab League all initially meets then asks him.
"useless, before has the visitor to hit the company to sue hot line suit food to have the unusual smell, selects the knowledge shopkeeper 'the family fine jade' to have passes away makes the suit hot line, on to the corporation enabling person truncation, I has not been the rider (to go) only, the position with artificial lowers, does not make the onamot to keep a promise, but is not the indignation odd, not knows radically must improve, zhong 咁 holds trash to sell the enabling person to eat… Arab League all ablazes with anger the emphasis, the fragment is all day long" is absolutely true, in the hand also has in other shops the staff to hold trash fragment, said when has the need, is willing to bravely step forward to be witness, goes against card all, "the single I, does not still have other riders the staffs to be possible to testify with the shop. "
Yuen Long square KFC pushes every night the garbage truck, in has some completely not edible hometown chicken.

The suit does not have the gate
Had the dust bin to hold the chicken to sell to the visitor event again, originally was because the staff sluggish and must deal with the loss quota which the corporation decided down. This Yuen Long square KFC, Monday solstice, 10:00 pm closes, but 夠 the clock, in the shop the staff too urgent to wait had often not started the clean procedure which stops work for the day, middle including discards cannot sell surplus food. Because goes the time interval similarly to 10:00 pm, if before having the visitor to approach receives the shop, only then to fall goes the order form, in the shop the staff to exempt again the fried chicken, has "摷" to return to food from the dust bin to go the visitor.
"why doesn't wait after 10:00 pm only then discards surplus food? " reporter asks Arab League entire.
"clean must do half clock, finished up changes not early anti- stops work for the day, the class young folks all stop work for the day have the program. Moreover sometimes the department simply not 夠 number of articles or the type deal with go the list, 咁 only has holds before the dust bin is damaged by explosion or the dirt bad chicken, does not pass zhong runes explodes two chicken baa? " Arab League all added after last year entered the duty soon, because he did not know "the custom", therefore he has become one of victims.
"at the beginning at the beginning of does not know not to know the road, after stopping work for the day, still has the food chicken, but detected when food tight chicken, the colleague dark mouth smiles, afterward passed through leans buries the colleague to raise the spot, afterward I did not dare to eat again. " Arab League entire expression, because the company has defined each branch store loss volume, therefore branch store management to preserve the position and each quarter draws bonus and so on, they mostly do not hope, for that one, two go the order form, but runes the fried chicken waste resources, "explodes the multi-chickens with to discard the chicken, adds Canada to bury, two numbers are very big, instead, will discard the enabling visitor, miserly is not short, moreover not anti- stops work for the day. "
Arab League entire disclosure, even if runes the fried chicken, the process probably is only more than twenty minutes, but to caught up with the colleague who stopped work for the day, "held the chicken" from the dust bin always to feel better again spends the much twenty minute time, "when the firewood probably ten five mosquitoes, many colleagues rather punctually stopped work for the day, was not willing to gain many several mosquitoes. "
In the fragment sees, nearby garbage truck's Cindy, paid no attention to the dinner party box to moisten the sewage, also in the same old way took into the shop to sell to the visitor.

Puts on the red unlined upper garment uniform's KFC staff, gives people a hard time squats in the garbage truck "the treasure hunt", when found had formerly fallen the potato hibiscus, the plain rice and the salad meal, he gave Cindy immediately.

Outside every night the Yuen Long square's KFC staff will promote the garbage truck, but when will meet will have goes the order form, in garbage truck's chicken greatly applies.

In the KFC group's office, the assistant city serves Manager Selina to look after two colleagues two sections of fragments, wooden does not have the expression.

Garbage truck young 搵 western-style food
Arab League to confirm that his reporting, was late last Friday, he another section of pieces which patted the incumbent colleague, gave reporter to examine. Saw from the piece that a male staff even followed orders to give people a hard time squats entered nearby the shop in the big garbage truck "the treasure hunt", female assistant Manager Cindy directed in side, when after he found box of already the potato hibiscus meal which discards, immediately gives Cindy which waits in side, but after Cindy has met several meal boxes, then turns the head to turn back in the shop, she simply has not paid attention to the disgusting scene which in the garbage truck the sewage floods, also pays no attention to the dinner party box surface also to moisten the sewage unclean condition.
Arab League entire expression, because the actions of superiors are imitated by subordinates and the colleagues business know day by day laxly, the Yuen Long square's KFC staff already gradually the abnormal behavior will regard as a habit, when he cannot tolerate, speaks when persuades, unexpectedly ends up to turn out is deleted the man-hour, finally he indignant resigns.
"the single I do not walk, still have other people, does not believe you to be possible to ask other already leaving job staff. "
Holds the smelly chicken for the Chinese pear-leaf crabapple
According to another Manager KFC disclosed that KFC is divides by the turnover various shops by the ABCD four levels, the Yuen Long square's branch store approximately has in the idle date three to four ten thousand Yuan turnovers, Saturday and the date approximately has six to seven ten thousand Yuan turnovers, therefore is the second level of B kind of shop, to rise a level shop to seek more Chinese pear-leaf crabapples, this shop management wants the strategic move to leave unavoidably, even if the shopkeeper family fine jade learned about the subordinate to sell to trash hometown chicken the visitor, she will also look but not see, the subordinate strove for in any case conveniently, she asked to hand over the number, everybody had the advantage. "KFC the branch store strip chicken number is a negative number, some people wrestle the performance and want to enable district manager to recognize, the onamot makes desirably the breakage lowly, will be originally supposed to throw the chicken when the good chicken sells, reduces when the loss, may also save the cost, kills two birds with one stone, the strip number does dresses up, the branch store good has the opportunity promotion. " this Manager KFC explained that because zones of different and different store front greatly thin factor influence, when the corporation weighs the branch store management the performance, by the multi-number of terms according to the synthesis performance will be the criterion, if the turnover will be high, but the breakage also will be simultaneously huge, will then not be the good whole performance.
In Yuen Long square KFC, feeds greatly nips the hometown chicken the customer, has a dream could also not think that has the possibility is the food "trash chicken".

"I have with the shopkeeper have said that 佢 seems is not serious, 佢 with own eyes has seen, does not have the reason not to know, possibly to rise a level shop, thinks the Chinese pear-leaf crabapple minute. " Arab League all pointed out that a level shop management each quarter Chinese pear-leaf crabapple, are approximately more than the B level shop several thousand Yuan.
This Tuesday in the morning, reporter separately arrives at the Yuen Long square KFC and the KFC corporation tries to prove, in Yuen Long Square Shop's Cindy, will die the mouth not to recognize once ascended food and the sell in the garbage truck, sued latter reporter to the corporation, but corporation's staffs used a pretext group CEO Huang Jinhong coincidentally not in the company. In several pass through under the transition, reporter can serve Manager Selina with the female assistant city the meeting, and will concern the fragment examines carefully to her. After she looks at the fragment, only constantly the mouth obstructed said that "咁 the type good difficult to conclude held tight Mie, was inferior 咁, you remained two sections of pieces, waited for me to study slowly first! "
As for before had receives the similar suit, Selina assert says does not have, was also not willing to explain in detail, reporter pressed again can investigate thoroughly and apologizes to the visitor, she also had nothing the response.
In September, the American KFC Corporation once the high-sounding talk place, shipped by the strict security and the armored vehicle, foundation member Colonel Saunders used ten one kind of fragrant Xin material name which personally the pencil wrote down and mixes the proportion the program, but great distance 夠 two month's, the Yuen Long square's KFC staff actually did not blow out in the dust bin holds the chicken to sell.
Ill difficult not to have claimed damages
According to Attorney Liang Yongkeng indicated that even if the visitor afterward learned about has eaten unclean or were not according to correct program processing food, if does not have any loss, like but therefore the body ill must be hospitalized or stay in hospital and so on, this visitor is carries on very difficultly to the related food civil claims damages, ", because does not have the loss, is exactly does not have claims damages, but the visitor may go to departments and so on Shihuanshu to sue, when is another way asks for the justice. "
News informer

KFC sells trash chicken
Writing: Dou Zhifeng, Lei Bin
Photography: Wei Ping, Tian Jun
mailto:news@nextmedia.com

About KFC

Screenshot KFC
KFC, also known as Kentucky Fried Chicken, is a fast-food restaurant chain that specializes in fried chicken. The company was founded in 1930 by Harland Sanders, who developed a unique blend of 11 herbs and spices that is still used in KFC's recipe today.

KFC has grown to become one of the largest fast-food chains in the world, with over 23,000 locations in more than 140 countries. The company is known for its signature fried chicken, which is available in a variety of flavors and styles, including original recipe, extra crispy, and spicy.

In addition to its famous fried chicken, KFC also offers a range of sides, including mashed potatoes, coleslaw, and biscuits, as well as sandwiches, wraps, and salads. The company has also introduced a number of new menu items in recent years, including chicken tenders, popcorn chicken, and chicken wings.

KFC is committed to providing high-quality food and service to its customers, and the company has implemented a number of initiatives to improve the customer experience. These include a focus on cleanliness and hygiene, as well as the use of sustainable and environmentally friendly practices.

Overall, KFC is a beloved fast-food chain that has become a staple in many communities around the world. With its delicious fried chicken and commitment to quality and service, it is no wonder that KFC continues to be a popular choice for fast food lovers everywhere.
How to file a complaint about KFC?

1. Log in or create an account: Ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with KFC. Make it specific and clear, such as "Incorrect Order at KFC Downtown Branch" or "Poor Customer Service at KFC on Main Street".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Mention the location and date of the incident, the nature of the problem (e.g., food quality, hygiene, customer service), and any specific details like order number or employee names if relevant. Describe any communication you've had with KFC staff and the outcome. If you attempted to resolve the issue, include those steps and KFC's response. Explain how this experience has personally affected you, such as causing inconvenience, health issues, or financial loss.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos of the product, or correspondence with the company. Be cautious not to include sensitive personal information in the attachments for your own security.

6. Filing optional fields: Use the 'Claimed Loss' field to indicate any monetary loss you have incurred due to the issue. In the 'Desired Outcome' field, specify what you would consider a satisfactory resolution from KFC, whether it's a refund, an apology, or another form of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and to ensure all relevant details have been included. Check for spelling and grammar errors to make your complaint as professional and credible as possible.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any updates or responses to your complaint. You may receive feedback from KFC or from other users who have had similar experiences, which can be helpful in resolving your issue.

Overview of KFC complaint handling

KFC reviews first appeared on Complaints Board on Oct 3, 2006. The latest review KFC newly remodeled Aloma Ave Winter Park FL 32792 was posted on Apr 23, 2024. The latest complaint Drive through times and messed up order was resolved on Jan 03, 2020. KFC has an average consumer rating of 1 stars from 3471 reviews. KFC has resolved 234 complaints.
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  1. KFC contacts

  2. KFC phone numbers
    +1 (800) 225-5532
    +1 (800) 225-5532
    Click up if you have successfully reached KFC by calling +1 (800) 225-5532 phone number 5 5 users reported that they have successfully reached KFC by calling +1 (800) 225-5532 phone number Click down if you have UNsuccessfully reached KFC by calling +1 (800) 225-5532 phone number 11 11 users reported that they have UNsuccessfully reached KFC by calling +1 (800) 225-5532 phone number
    +1 (949) 218-4453
    +1 (949) 218-4453
    Click up if you have successfully reached KFC by calling +1 (949) 218-4453 phone number 0 0 users reported that they have successfully reached KFC by calling +1 (949) 218-4453 phone number Click down if you have UNsuccessfully reached KFC by calling +1 (949) 218-4453 phone number 1 1 users reported that they have UNsuccessfully reached KFC by calling +1 (949) 218-4453 phone number
    +1 (502) 874-8100
    +1 (502) 874-8100
    Click up if you have successfully reached KFC by calling +1 (502) 874-8100 phone number 0 0 users reported that they have successfully reached KFC by calling +1 (502) 874-8100 phone number Click down if you have UNsuccessfully reached KFC by calling +1 (502) 874-8100 phone number 0 0 users reported that they have UNsuccessfully reached KFC by calling +1 (502) 874-8100 phone number
    Executive Director
    More phone numbers
  3. KFC emails
  4. KFC address
    1900 Colonel Lane, Louisville, Iowa, 40213, United States
  5. KFC social media
KFC Category
KFC is related to the Fast Food Chains category.

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