United States - 40213
Mon. Sept. 15 beteen 3:15 and 3:30 p.m. I ordered an 8 pc. bucket and paid for the 8 pc bucket. When we...
I was at Claypots Dundee today.
Tom Johnson Road
The place is filthy.
The toilet doors, walls and floors do not look as if they have been cleaned for somr time.
The seating area chairs, tables, walls, doors, windows and light shades are visibly filthy.
I will not been going there again.
Hope this mail find you well,
I am sending this email to you knowing that you care a lot about customer satisfaction, and since I was unable to find a place to submit my complain so please forward this email for me to the right place.
I already deal with all Americana restaurants and I enjoy the customer service especially on Tikka (the best Service ever, especially Khalifa Ma'moon branch)
I would like to share with you what happened to me on Friday, September 5, 2008 on KFC, Alexandria, Beside Stanly Bridge
• I want to have Iftar there with my family
• We made the order, and waited our turn
• I mentioned to the cashier person – as usual - that I need three meals "white meat" and one meal "red meat" and he told me to tell that personally to the person who will prepare the meal (this was very difficult of course as the place was crowded and every body was yelling especially that the staff were very slow)
• They were working manually as the screen wasn’t working
• They were very slow and confused, not organized at all, mixing between orders.
What happened was as follows:
• Two orders were after me and received their meal before me.
• I received the meal after 45 minutes from submitting the order (supposed to be fast food)
• The order was incorrect, as the person preparing the meal ignored me completely while I was begging him to listen to me to tell him about the red meat and white meat.
• He wasted time preparing another meal to me and when I blamed him saying that "you are too slow because you don’t listen to the customers" he replied saying " that is correct Madame" which was really provoking
• This person was the supervisor named "Islam Abd El-Shakoor", I am not sure of the name because no one was wearing name tag.
• I received the drink very hot and when I asked to change them with cold one, a lady named "Iman" -replied without looking to me- saying "wait" with a very impolite and provoking way.
• Since I was already very nervous from waiting and from the 1st provoking reply, so when I received the 2nd provoking reply I yelled at her asking for cold drink. She replied saying "that's what we have". (she could have calmed me down and offer another type of existing cold drinks)
• The meal includes "amar eldeen" (apricot) and they replaced it with "French fries" without taking our opinion and when I asked how could they replace desert with fries, Mr. "Islam Abd El-Shakoor" said "That's the way it is"
• Since no one were wearing name tags as I mentioned before, I asked "Iman" to provide me with her name because I will submit an official complain, and you will be surprised sir that she challenged me saying "do whatever you can do"
I am sure that you care a lot about customer satisfaction so please take an action regarding this incident especially that even the supervisor were a part of it.
Also You can send someone there to inspect and see their attitude and you will see more that what I narrated.
Thanks in advance
On saturday 30 september @17:50 wanted to buy the new milkshake kentucky advertise. I was told that the machine making the milkshake did not work-no manager on duty. (New kentucky in alberton 2nd avenue) we then went to the other kentucky in alberton (Voortrekker road) there I was told the same story and also no manager on duty. Then on sunday while we were in brackenhurst - alberton we went to kentucky in brackenhurst-again the same story.
How can kentucky advertise a product and not have it available, and no manager's on duty.
I went thru drive thru after picking up my daughter prom pre-k waited at least 7 minutes with no answer so I drove up lady by window saw me but still like that does not acknolegh me.so I figure maybe she is busy.no still like that does not go nowwhere near the window so I drive up and park to go ask what is gong on and ask is anyone working right now and she said only dining room is open and I said you might want to put a sign up and she said we did well it was after she saw me and another lady behind me the old ladys name was Kathy and she said the managers name was Irony they were so rude and inconsiderate to us waiting and wasting our time if you have any questions please call me [protected] LILI the kfc was off of westgate/william cannon austin tx
We are often told at our Kentucky Fried Chicken in Winklespruit that the chicken pieces that are available...
ordered a 12 pc meal and paid that amount but got a 10 piece also found a feather attached to the chicken
I would just like to get into contact with the marketing part of the KFC franchise as i am doing a project. I have been trying but to no avail.
me and my partner went to kfc last night in bolton, we orderd a bucket and a meal.when i got home i wasnt happy at all because the chicken that they gave us in the bucket was disgusting.it looked like it had been there for days.
On August 12, 2008 at 12:10 I order 26.96 dollars worth of food order number 305. When I was passing through Durham, and as I proceed to go home and start eating my meal I found that my pink lemonade was nothing but carbonated water so Though I would stop at the next taco bell. And they refused to change my drink and give me another and I had a receipt. The manger told me at the Roxboro road Store to drive back 10 mile to get another drink. A worker in the restaurant keep loud talking me while I was in the store saying she was just keeping it real. I guess I was not expecting that for a sister store. I was not rude so I do not expect store employee to be rude to me. The employee's name was Joyce Beavers at the Duke Street store. The manager said he would talk to her but I feel the company should know what happens when you restaurant is full of people and and the store employees just say thing to embarrasses customers.
So I am requesting my money for my drink back. I have tried to call the store several times. with no answers. Deborah Torain-Williams.
313 Broad Street
All I wante was my pickle.
My wife and I went into a KFC on Friday August 8, 2008 and ordered 2 meals. The first order was a 2 piece...
The KFC Outlet, situated in Gulf City Mall, Tobago, W.I. produces the most dreadful KFC chicken, the worst I...
As a regular customer of Kentucky Fried Chicken, I made an exit on my way to Preston with my girlfriend to Samlesbury K F C, Mellor Brook, for something to eat.
The queue was tailing out the entrance door but we decided to stick to it as we know the satisfying meals always hit the spot as well as the great taste.
Finally we got to the end of the line and started ordering.
"A Fully Loaded Meal...!"
Just as we continued our order, an ant crawled across the counter which the assistant saw and immediatly asked, " How many did you just see?"
This happened as he squashed the ant with his finger. He didn't clean his hands afterwards either.
My girlfriend was nearly sick and replied that this wasn't the first time she had seen ants in the premises as well as overloaded bins that retched the place out.
The assistant told us he should inform pest control. We took our takeaway and exited the establishment. My girlfriend and I ate the food as we just paid over eight pound for the meals and had waited just over three quarters of an hour. Later on, my girlfriend has had to succumb to the comfort of the sofa as the queasiness of thinking about the cleanliness of the KFC sickened her to the stomach!
An appointment to our local GP will be urgently made to check on the health of ourselves in case court proceedings against yourselves occur.
As a former Quality Controller in a meat production factory and a Basic Food Hygiene certificate holder, as well as a level 2a holder, pest control should already be in order. Environmental Health will be also informed, mainly due to the fact that my partner is pregnant and has not been able to stomach the thought of having any sort of chicken from now on. If any contamination transported via the food as a carrier which will have resulted in ANY HARM towards the health of myself, my partner or my unborn child will be acted upon through my solicitor and further if necessary.
Please deem these written actions serious,
I entered into kfc to get something to eat on the august 1st 2008 around 9:30 pm and there were painting, drilling and other renovating work being done and customers we being served in this unhealthy condition. Customer service was very poor. There were no person in authority to supervise what was going on.
When I entered the smell of the paint was so strong that some customers had to leave. I would recomment that this license be taken from this branch of kfc or else I have taken some photos an I will take action, because food should not be served in this atmosphere.
On June 27, 2008, my husband bought a 16 piece bucket of chicken from KFC. Although he ordered original, he...
On July 20, 2008 my mother and i went to KFC in keyser to get a 12 pc meal, they tell me they don't have enough chicken to make a 12 pc meal, note this is around 6:30 pm, well then all of a sudden they do have the chicken and when we got it it was soaked in grease with about 3 in of it covering the bottom of the bucket. The food was so nasty. I was always a fan of KFC's until they added the new addition of LJS, ever since then they have been awful, all that works there are a bunch of teens. My husband and i went there another time and all the employees were outside smoking, we actually had the girl taking our order right behind our car, it was the wraps and they were freezing cold. Needless to say if nothing is done about this restaurant then i will not be eating there anymore and i will make sure a lot of others know about it as well.
I was sexually assaulted at Kfc where i work by another member of staff, unfortunately there were no witnesses. My manager said the matter would be properly investigated but the member of staff has not been suspended and i still have to work with him. Is this right? And what do i do about it? I am not even sure this is right place to complain to but what's the procedure for this type of complaint?
i ask for a zingermeal at the drive thru and was told i must wait in the parking area because it is going to take 4 minutes. after ten minutes i went in and ask for my money back the meal was still not finish. then the guy ask me can i wait another 2 minutes then i can get the meal for free. i said it is about principal and service not about getting the meal for free. this is my last time that i will buy any food from them and i will also tell my friends about there bad service. this is not the first time it happened.
My 2 daughters are currently employed by the KFC in Ozark, MO. They have only been employed for a few week...
i work at KFC,
and im sick and tired of being;
this had got to stop, people can't go on treating us like crap, just because we wrok in Fast food
the other night i was called:
"A ###ing ###, and a ###ing slut" becasue we refused to sereve a customer who was setting things on fire in our resturant.
and then this women made a complaint to you peope about us.
if this women is allowed back into the store, or recives free food, i will be taking it to the poilce,
and you will not hear the end of this,
i don't care if i lose my job..
but cutomers can not go on treating teenages who are just trying to earn some extra cash, and are get this kind of abuse.
i hope to hear back from you.