Kentucky Fried Chicken [KFC]bad customer service

S Sep 03, 2018

I was being helped by a very courteous associate and they ran out of Cole slaw. I was able to chose another side order however the manager (Michael) was very rude at his associate and she didn't deserve the verbal abuse that she endured. He yelled at her on 2 occasions while I was at the counter. He made a rude comment on my selection change of the side order, to which they ran out of and as he wa gathering my order he yelled at the associate to grab my order. As a manager he should never yell at his associate or degrade her while the customers are standing at the counter. This is the store in Bougainville Rd in Honolulu Hawaii. I hope the manager will be spoken to and retrained on His customer service tactics.

bad customer service

Post your comment