JCPenney/Cooks Prodscooks microwave/toaster

I bought a cooks microwave and cooks toaster from Both products I purchased in April of 08 together and they both died on December 09 on Christmas day no less.

I had microwaves and toasters last me about 5 to 10 years and these products only made it a little over a year. I even have the boxes for them and they look brand new.

I contacted jcpenney and they said sorry it is only 1yr warranty.

I will never ever buy a cooks product again. :-(


  • Li
    Linda L. Gordon Nov 10, 2011
    This comment was posted by
    a verified customer
    Verified customer

    My gift Cooks individual serve coffee maker isn't working properly..Given to me in Sept. 2011...The lid release button only opens when it wants too...and some times the coffee comes out luke warm not HOT and I have to heat it up in the microwave...Not a good product..No more Cooks products for me...Linda Gordon --- [email protected] .com

    0 Votes
  • Bu
    Buyers Beware Read First Nov 19, 2011

    I am trying to do researching on the coffee pots. And they show good reviews.. But now it is almost even as it's 50-50 now.. Did you bring it back? And can I ask witch one did buy after...

    0 Votes

Post your comment

    In The News

    Unhappy consumers gather online at and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem