JC Penney review: hair color

I went in and told the girl i wanted the same as 2 months earlier which was half blonde half mocha she wS ok she put bleach around 2 pm and removed it at 6 pm not even checking 1 time at 5pm she starting blocking the brown all over my head she then 6 pulled off the bleach from the front of my hair which broke my hair. I told them that night she had my hair all dryed . I wouldnt let her cut my hair cause she was acting all weird about alk of it. I went in got my hair fixed but i missed a day of work to get it fixed and i sat there 5 hr the first day 3 1/2. The second amd paid full price . And my hair was falling out burned when i left. I notmad at the lady that fixed my hair but i am at the lady that messed it up.