JCPenney — employee abuse
My wife has worked for J C Penney in Florida for 18+ years. She has been in the same store and department for 13 of those years and has seen managers and ladder climbers (butt kissers) come and go. Now they've changed their own rules demanding she push their outrageous credit card, and require her to meet a quota or they will cut her hours. Come on anyone with half a brain isn't going to have a card with 23.9 percent interest, but those are the customers they are recruiting. Ones with half a brain and a good credit score of course. She also has to maintain OSAT scores and be rated by customers. We all know how easy it is to piss them off. As a customer myself I can attest to that fact. Now to intimidate her further they have removed her from the department she has been in for 13 years and replaced her with two part timers that they don't have to pay benefits to and punish her for chewing gum on the floor once while she has witnessed managers doing the same without any actions being taken to punish them while putting her on a 90 day probation, watching her every move to find a reason to let her go.
They tell her if she can't raise her OSAT scores they will cut her hours even more. How can you force customers to go home and fill out surveys on line? Hell some people don't even have computers, and who really want's to waist the time? I don't!
J C Penney and its managers need to wake up and get back to true customer service and treating employees with respect and not like little children. SHAME on them for threatening people this way with their livelihoods. I would fire every last damn one of them and really cut their hours to let them know how it feels!! J C Penney has really fallen to the trailer trash crowd!! Not only in their choice of management but have you seen their cheep products that they are pushing these days? NOT WHAT THEY USED TO BE.
My wife has worked for this company for 18+ years giving a tremendous amount of her time an life with very little reward.We are both aware that she is not the first person they have done this to.
To force or make the job ridiculously unbearable for employees who have been loyal and have their time in, to quite their employment just before they reach retirement. SHAME, SHAME, SHAME!!! ARE YOU ONE OF THEM?
If you have had similar experiences I would like to hear from you. Together maybe we can make a change and turn J C Penney back around.
J C Penney used to be a good place to work and shop what can we do to make it that way again?
e-mail me ([protected]@gmail.com)