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Home Cars, Parts & Vehicles Intoxalock Taking money and not reporting to penndot

Intoxalock  -  Taking money and not reporting to penndot

J
Author of the complaint
8:49 am
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I had the device on my vehicle and was supposed to serve one year. 13 days prior to the end of my lease my car broke down and I had it towed and then sold. I tried to contact Intoxalock multiple times to see what I can do, and they told me I had to put it on a new vehicle. I had to pay to take it off my other car and they wanted me to pay 300 installation fees again just for 13 days? A year goes by with no results, so I went ahead and paid the installation fee to get it installed again just to wrap it up but now they are taking money out of my account for the lease fee plus all this roadside assistance and such and it amounts to $84.02. They took this amount 2 times in the last 30 days. I can't get no answers and then PennDOT tells me they have no record of me having the device on my car the first installation I did back in April 2020. PennDOT needs a representative that handles only this, and they are the ones that got me here. After paying over $4000 to intoxalock and just about finishing the lease, I have to start all over again and let them take whatever they want out of my account? I have 4 kids and I am not rich, so this takes food off my table. SOOOOOOOOO frustrating

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169 complaints
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Intoxalock contacts

(added by reviewer)
11035 Aurora Avenue, Iowa United States
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