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Nissan Customer Care Service

Nissan North America, Inc.

One Nissan Way
Franklin
Tennessee
United States - 37067-6367

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Nissan Complaints & Reviews

Nissan / nissan juke (2013) cvt transmission fault

On
Onuralp Öznalbant on Jan 18, 2018
I bought a 2013 model Nissan Juke Sport Pack A/T 1.6 at 2014 May from a local distributor Nissan in Istanbul with such an expectation and love. We really liked the design. Really enjoyed driving this car until now. I also learned that my guarantee ended at 10 Jan 2017 which is should be 25ish...

Nissan / the front bumper on my 2015 nissan rogue is coming off.

Ea
easy4466 on Dec 14, 2017
I just purchased a Nissan Rogue from Arrowhead Cadillac in Peoria, Arizona. The car was bought used and had a few hundred miles left of factory miles warranty left. We had to take the car in for some seal belt sensor problem right after we bought it to the Nissan Dealer in Peoria Arrowhead. We told...

Nissan / 2009 maxima

Ra
Rayburn Mckinney on Dec 1, 2017
I recently took my maxima to Tupelo, Ms Nissan dealership for a dead miss in my car!! They done a whole fuel system cleaning & replaced spark plugs charging me $264! Called me and said my car was ready!! The very next day it starting back doing the same thing! I called them back, they said...

Nissan / 2011 nissan rogue cvt transmission defect

Mi
Michael Etami on Nov 19, 2017
After a phone call to Nissan, I was told to take my 2011 Nissan rogue with 50000 miles with cvt transmission problem to the dealership for diagnosing the problem and they built a case number on that. When I contacted the Nissan and told them about the diagnostic problem that was found by...

Nissan / questionable practice -

Ow
Owens1 on Nov 14, 2017
I went to Nissan Auto Repair on Marsh Road in East Rochester NY. I called in advance and showed up to drop my vehicle off for repair that morning. I advised the Service Manager that the check engine light was on and the car needed to be inspected and would not pass until that was cleared...

Nissan / wheel assembly

Ye
YeseniaTerry on Nov 13, 2017
My entire wheel came off my car while driving on the highway. This was the most scariest night of my life trying to maintain control of my vehicle. The tire flew off in Front of me with the wheel bearing included. How can Nissan make a part that causes an entire wheel to come off the car...

Nissan Motor Acceptance / online pizza ordering

Ni
Nissan17 on Nov 10, 2017
I ordered 8 pizzas on November 8th at 3:27 pm for it to be delivered on November 9th at 11:30 am. At 11:45 am I started calling 214-492-1041 to see about when the pizza would be delivered. I was put on this crazy dialer for 20 minutes then transferred to only be disconnected. Then I called...

Nissan / nıssan car problem

Er
Erhan Turkey on Nov 9, 2017
My name is Erhan Kaplan.I am from Kocaeli -Turkey. I am writing this e-mail to inform you about my problem with the car which I bought from your agent in Kocaeli, Turkey. I bought a Nissan Qasqai from Yilmaz Oto (Nissan Oto Agent in Kocaeli) in 2012. It was 1.6 motors and black adition...

Nissan / back window glass in a 2017 nissan centra

Hu
Hurang Hu on Nov 1, 2017
We bought a 2017 Nissan Centra. During driving in the night (dark conditions), the back window glass scatters the lights from the headlights of the cars behind, causing vision problems. When I drive the car during night, I saw two "big poles made of headlights" from the headlights of the...

Nissan / 2013 nissan rogue

Ja
jacksouls88 on Oct 30, 2017
I am very unhappy with the way you handled my case. First and foremost, Nissan of Van Nuys replaced the rear transfer case on our 2013 Nissan AFTER they had "diagnosed" it to needing new tires, Your "certified" nissan dealer Service dept misdiagnosed my car, trying to sell me 4 new tire...

Nissan / nissan almera 1.5 vl full spec and nissan almera 1.5 e spec... fraud by break promised about the discount offer!!

Wo
Woi pin Leong on Oct 18, 2017
Dear to tcmhb, I'm would like to inform your since last week sunday 15th Oct 2017, I call up to your hq to make a complaints case issue regarding about discount issue at pj branch ss13 showroom, sales order customer name (tan ngok eng) and (tiong kek ping) both of this owner order one...

Nissan / 2015 nissan rogue sv stock # 17519a

Ud
Udhoo Sumasar on Sep 16, 2017
After spending 2 hours at Elite Nissan of Bergenfield and agreed with a 2015 Nissan Rogue SV stock # 17519A for $17, 490 in all cash, the price increased for cleaning of the car for $750. After I told them to remove the price that I do not want the car cleaned, they refused to remove the...

Nissan / nissan rogue 2011

Jw
J.Watson on Sep 13, 2017
Nissan Extended the CVT Warranty for these vehicles up to 2010, what about people who would fall under this extended warranty with a 2011 Nissan Rouge. I am now out of pocket $3600 for a new CVT unit. Obviously They never fixed the problems with the CVT in vehicles after 2010. Not uncommon...

Nissan / nissan turkey

Ak
Aktar76 on Sep 8, 2017
Dear sir, i am an owner of a 2011 model Nissan Micra in Turkey. As i am the first owner all the services are made by the Authorized Service Center of Nissan. İ guess on the date of first periodic service i told them there is something wrong with CVT but they said it is normal. 1-2 months ago...

Nissan / 2014 nissan sentra

Sh
Shamekia Brown on Sep 6, 2017
In May 25, 207 I purchased a Nissan Sentra SV just when I was about to hit my 90 day period with the car I started to have problems...As I was driving I would press on the gas an the car would not gain speed it would only rev an jerk an stall as if I was in Neutral, my RPM would be Racing...

Nissan / options contract for dealer financing

An
Anilkar on Aug 30, 2017
On August 5, 2017, we went to Dublin Nissan at Dublin, CA and bought a 2017 Rogue SUV. The Finance Manager gave us an options contract for dealer financing at 4.99% for 72 months. This allowed us to take delivery of the car with the understanding of securing owner financing within five...

Nissan / nissan complaint dept.

Rp
rpandoff on Aug 29, 2017
The Ft. Wayne, IN dealer is running a con. They said if they could not make a deal They would give you a free oil change. Be there twice on this deal and only laughed at me when the deal could not be made. No oil change... Contacted Nissan Consumer affairs about this, was told that...

Nissan / cvt transmission

Ja
Jane Cooper on Aug 24, 2017
I have a Nissan Rogue 2013 with 118, 000 miles on it and I am being told I have to replace the CVT and get a cooling kit. This became apparent when traveling this past weekend my car would not accelerate and the rpm's would not go above 2. So I was traveling down the highway going no...

Nissan / nissan qashqai 2017

Se
Seif Maher on Aug 23, 2017
Dears, this is seif maher a customer from Egypt, i bought a Nissan Qashqai 2017 last Febraury and right after 4 months it got an engine failure called short block, i deal here in Egypt with El Sabei automotive your sole agent and dealer in Egpyt. the car has been in the service center for...

Nissan Canada / nissan sentra - wrong brochure and worst customer service

Do
Dom Jose on Aug 22, 2017
July 2017 I bought a Nissan Sentra 2017 SV Luxury package. As per brochure, the sales person Olimpio sold the car to me saying it has auto-dimming rearview mirror with homelink® universal transceiver as listed in brochure. I did find out that this was not fitted in my car and went back to the...

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