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Nissan Customer Care Service

Nissan North America, Inc.

One Nissan Way
Franklin
Tennessee
United States - 37067-6367

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Nissan Complaints & Reviews

Nissan / Qashqai

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Gerrie Stander on Feb 7, 2017
To whom this may concern, I bought my 4th Nissan in October 2015, this time a brand new QASHQAI 1.2T VISIA. From the start the problems has never stopped. 1. Day of collection my car keys were lost and they had to order a new set of keys. This took about a week. 2. 3-4 Weeks later I...

Nissan / Rouge 2011 transmission

An
Anasas Trottman on Feb 1, 2017
I bought this car 3years ago. With no problems with and doing routine maintenance on the car. As of Friday Jan 27th, while driving on the highway with my child in the car, my car goes from 75mph down to 15mph and shaking horribly, while on the highway this is unacceptable By any mean...

Nissan / Unethical behavior, unprofessional

St
Steve Alvarado on Jan 30, 2017
Hello, I recently purchased a nissan sentra in Mission on 1/14/17 and i'm very pleased with the car. This will be my family's 3rd car purchase in Nissan Mission Hills. But i'm very unhappy about the service i was rendered during and after the purchase. For example when we were negotiating my...

Nissan / Altima

Ke
Kevin Gaskins on Jan 21, 2017
I have a Nissan Altima 2014 and I need I new catalytic converter which cost me $150 just for the diagnoses parts and labor will cost me $1089.00 now when my catalytic converter gets hot I lose acceleration and have to restart my car in order to get it back to accelerating properly I bought...

Nissan / Charged us more than what we made deal on

As
Ashokdahal on Dec 30, 2016
We bought Nissan Rogue 2016 SV this December 16, 2016 with Nissan of Fort worth. Since it was stock clearance, the tag price was 19948 including sales taxes and titles. The salesperson " Jesus De Los Rios" was the person who dealt with us. We tried to lower the price from 19948 but they...

Trophy Nissan - Mesquite Tx / Service department

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Soccer06h on Dec 21, 2016
I have a few complaints. 1. Why make an appointment when your service department is not even going to get to my car in the same business day? 2. When you finally get to my car you tell me my heat shield on center on 2013 Sentra needs to be replaced because it has wear and tear not even...

Nissan Motors Acceptance Corporation / Payments not being acknowledged and auto pay does not work!

Fr
Freund on Dec 3, 2016
I paid my Nissan Motors Acceptance Corporation (NMAC) Account on 12/1/2016, after noticing that Auto Pay through NMAC did not function. I routinely get calls asking to pay my debt that was paid 2 days ago. Are you part of the same company? If so, you should be able to see that these...

Nissan / Account # 25006800186

Ar
Arlene Fernandez on Dec 2, 2016
To whom it may concern : Allow this email to serve as an official notice that I am requesting a revision of the account # 25006800186 . My credit report has a balance of $995.00 with Nissan in reference to the account listed above. It is very important to clarify this situation due to the...

Nissan / Payoff to former car dealership

Jc
jcook73 on Dec 2, 2016
My husband went to Sansone Rt66 auto mall on rt 66 in neptune NJ to find a car for me. In mid October of 2016, he traded in my 2013 toyota highlander to lease a 2016 Nissan Pathfinder. The salesperson he dealt with was named George.They were suppose to pay off the remainder balance to...

Nissan / Nissan altima

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Barbara Dobbs Stanley on Nov 30, 2016
It took us a month to get an answer from the case manager at Nissan as to whether they would cover a defective part. When she would call us and if we didn't answer, she would leave a message saying she would call back in 3-7 days! We could not call her back and talk to her (had to leave a...

Nissan / 07 nissan frontier needing $6,500 in repairs due to defective radiator/transmission

De
DeannaKy on Oct 27, 2016
Results of complaint filed with bbb against nissan Case # 37136289 better business bureau of middle tennessee Consumer info: johnson, d. Business info: nissan north america 135 ***** street one nissan way ******, ky 4***0 franklin, tn 800 647 6367 Consumer's original...

Nissan USA / Transfer case

Ma
Marineli on Sep 28, 2016
Well, how do I start. I bought my 09 Nissan Murano LE and was completely in love with it... but then the problems started... the leather on the seats tore up in less than a year. I took it to the dealership because the dealer told me when I bought it that the leather in the seats were...

Nissan Customer Service FRanklin TN / Nissan customer service

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Libbilee on Sep 24, 2016
Shortly after I bought a new Rogue, I accidentally pumped diesel gas in it. Nissan first stated they would help with the cost of towing and cleaning out my car. They told me I was not entitled to free towing but the salesman said I was. All together I spoke to about a half dozen of their...

Nissan Hermanus / Unhappy with service

Jo
John Oeschger on Sep 4, 2016
We bought a renault senic 2011 . We suspect that the vehicle was in a accident previously to the date that we bought it. The fin nr vf1jzov0645386771 Eng nr : k4mr8580093963 We urgently need the information about this car, because we suspect that the owner of nissan hermanus was not be...

Nissan / Transfer case

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Greg Davies on Sep 1, 2016
My vehicle is a 2009 Murano with 114, 733 miles. I just found out there is extended warranty for the transmission but not the transfer case (10 years or 120, 000 miles). This makes no sense at all, especially when I talked to Fort Richmond Transmission. I told him my problem with the...

Nissan / Paint of my car

To whom it may concern. I am the owner of NIssan Qashqai 2008. I want to complain. Paint of the car not good. I have placed my car under cheery tree & the paint on the rear back door was destroyed by the juice of the tree. I am shocked that Nissan company produces such a cheap paint...

Nissan / Teana 2010 2.5XV Malaysia

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R Nathan on Jul 13, 2016
Panayan R.Nathan 14 Jalan Oh Cheng Keat, Off Jalan Tun Dr. Ismail 30350 Ipoh Perak Malaysia Tel: 6012 4921902 Car Make: Nissan Model : Teana 2.5 XV Engine # VQ25007469K Malaysian RTD Registration No: AHK 636 Nissan Global 1-1, Takashima 1-chome, Nishi-ku, Yokohama-shi, Kanagawa 220-8686...

Nissan St. Charles Illinois / Not wanting to lease out a 2015 Juke to me

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Barb McDermott on Jun 17, 2016
Today, June 17, I called Nissan in St. Charles and spoke with Nick. I explained that I am currently leasing a 2013 Nissan Juke and am interested in ending my current lease and wanted to lease one they have that is a 2015 Juke SL AWD. I told him that I was paying $248/month and no money wa...

Nissan / Prices

Ma
Mahmoud Miry on Jun 15, 2016
I have a very frustrating issue with Nissan Egypt, kindly need your fully support to fix this issue, I’m Nissan customer who already owned Nissan Sunny and I decided to purchase new one, I called Nissan Company to reserve a car for myself and they informed me that the purchasing process i...

Nissan Technical Center / Customer repeatedly being harrassed and accused of stealing by aramark employee

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Enyawedblak on Jun 14, 2016
To whom it may concern: I would like to file a formal complaint about one of the employees at the Nissan/Farmington Hillls, MI location. The employee which I am complaining about is Laura. I don't know her last name, but she is a cashier in the cafeteria for the Nissan Tech Center...

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