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Nissan Customer Care Service

Nissan North America, Inc.

One Nissan Way
Franklin
Tennessee
United States - 37067-6367

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Nissan Complaints & Reviews

Nissan / my nissan sunny car / nissan maintenance center burned my car and don't want to change it

Ka
KareeM Hamed on Jul 17, 2017
During my maintenance for car at nissan official center as usual every 10000 km they made a fire at my car which damge the steel of the car and sofa and the trunk of the car .presently they try to fix it but still not safe for my family to drive burned car espicialy after damge the steel...

Nissan / nissan service/sales department

Ka
Katina Walton on Jun 28, 2017
Purchased a Certified Preowned Vehicle on May 30th, 2017 in Cash from the Nissan dealer in Paramus, NJ. The next day I called the sales rep (Roh Davis) and informed him that we've noticed the car's auxiliary plug did not work. (Purchased the car for my daughter a college student of course...

Nissan / service

Tm
TM3 on Jun 28, 2017
I took my 2008/ 350z car in June 23 due to my left side driver door would not open from the outside, that issue was fixed the following day I was not able to let my window down, last night it came down but now this morning not working. I've had this car for 4 years and not a problem with...

401 Dixie Nissan / misleading consumer, did not provide accurate information

Ce
Celiaseu on Jun 15, 2017
On 12th June, 2017, my colleague and I walked in 401-Dixie Nissan at around 6:40 pm to find a suitable vehicle. And I was interested in the Nissan Versa Note sv 2017. After a test drive, we started to talk with the new vehicle sales manager about the price. First, I was not given the...

Nissan / nissan dealer (mcgavock nissan), lubbock, tx

Jo
John L. Kirby on Jun 15, 2017
Three months ago (March 22, 2017) my engine temp gauge began to peak. I took it to McGavock Nissan and was assured the problem was a low level of coolant and a loose radiator cap. Charles Arnold did the repairs (R/O No. 16132986/1..closed 3/25/17 for $67.14) and I was assured by the VERY...

Nissan / 2010 sentra engine

Sm
Smitty2929 on Jun 7, 2017
Nissan They will look for any excuse to not take care of your car. Have a 2010 Nissan Sentra 3/2016 Engine blew. 2 weeks after the warranty was up still have Have Extended warranty. After the tear down of Engine We were told A spark plug broke and major damage. Warranty co said no it'...

Nissan / unkind treatment

Ve
Versa Note Owner on May 16, 2017
I have 2014 Nissan Versa Note which is less than 3 years old but 66k km on it meaning out of warranty. I experienced a rattling sound when drive for about 6 months. I thought it was due to rain and snow. When I realized it is no longer tolerable, I took it to the dealership. On the way to...

Nissan / customer service at nissan dealership

Wh
whitestreet on May 15, 2017
We purchased a pre-owned Maxima on April 29th from the Palmetto 57 Nissan dealership in Miami. While we were looking at the car, we specifically asked if it came with 2 keys and were told that it did. After many hours and negotiating, we decided to purchase the car and went through the...

Nissan / poor quality product & service

Ri
Rijeesh Rathnakumar on Apr 29, 2017
April 2016 – I decided on buying a car for myself and after a lot of opinions and feedback, I decided to go for the Nissan Altima, which was ‘supposedly’ one of the good cars in the market. April-2017 – Exactly one year down the line, other than maybe the seats and the engine, almost everything...

Nissan / Nissan navara

Ca
Can Saner on Mar 31, 2017
I am an owner of Nissan Navara in Turkey since 2009. I was yet another quite happy owner of Nissan until last week. I am writing you out because I don't have another way to be heard and I tried every possible way related to Nissan Turkey until now. I bought my truck in 2009 from an...

Nissan / Customer service regarding tires on a warranty car

De
Denise Alford on Mar 27, 2017
I bought a new Nissan Sentra in December of 2016 and the tires have flat spots which caused it to ride like a truck with horrible vibration and will need to be replaced under warranty but Town Center Nissan service manager and sales people will not respond to my request for replacement...

Nissan / Mass airflow sensors

Ba
babsmac36 on Mar 6, 2017
On February 28th, my 2012 Nissan Sentra (which only has 52, 000 miles) check engine soon light went on. After an oil change, I was told that the diagnostics showed that it had an issue with the Mass Air Flow sensors and had to take it to the dealership to get fixed. At that same time I wa...

Nissan / Maxima 2016 SR CVT Judder Saudi Arabia

So
Sohail_R on Feb 28, 2017
Dear Team, Please note below complaint about 2016 Maxima SR, 34k mileage, 1 year in use. I Live in KSA, City Jeddah. Car Serial No. 1N4AA6AP1GC388841 The transmission started to malfunction when I would accelerate from a stop up to less than 10 kph and then the car would begin to shake and...

Nissan / Nissan murano sunroof exploding

Ar
arizmtman on Feb 22, 2017
Driving on the San Tan freeway Sunday about 3 pm a tremendous sound like a gun shot in the car scared the hell out of us. The Sun roof exploded and no vehicles were in front or behind us as we were in the Diamond lane. We looked on the internet and can not believe how many Nissan vehicle...

Nissan / Qashqai

Ge
Gerrie Stander on Feb 7, 2017
To whom this may concern, I bought my 4th Nissan in October 2015, this time a brand new QASHQAI 1.2T VISIA. From the start the problems has never stopped. 1. Day of collection my car keys were lost and they had to order a new set of keys. This took about a week. 2. 3-4 Weeks later I...

Nissan / Rouge 2011 transmission

An
Anasas Trottman on Feb 1, 2017
I bought this car 3years ago. With no problems with and doing routine maintenance on the car. As of Friday Jan 27th, while driving on the highway with my child in the car, my car goes from 75mph down to 15mph and shaking horribly, while on the highway this is unacceptable By any mean...

Nissan / Unethical behavior, unprofessional

St
Steve Alvarado on Jan 30, 2017
Hello, I recently purchased a nissan sentra in Mission on 1/14/17 and i'm very pleased with the car. This will be my family's 3rd car purchase in Nissan Mission Hills. But i'm very unhappy about the service i was rendered during and after the purchase. For example when we were negotiating my...

Nissan / Altima

Ke
Kevin Gaskins on Jan 21, 2017
I have a Nissan Altima 2014 and I need I new catalytic converter which cost me $150 just for the diagnoses parts and labor will cost me $1089.00 now when my catalytic converter gets hot I lose acceleration and have to restart my car in order to get it back to accelerating properly I bought...

Nissan / Charged us more than what we made deal on

As
Ashokdahal on Dec 30, 2016
We bought Nissan Rogue 2016 SV this December 16, 2016 with Nissan of Fort worth. Since it was stock clearance, the tag price was 19948 including sales taxes and titles. The salesperson " Jesus De Los Rios" was the person who dealt with us. We tried to lower the price from 19948 but they...

Trophy Nissan - Mesquite Tx / Service department

So
Soccer06h on Dec 21, 2016
I have a few complaints. 1. Why make an appointment when your service department is not even going to get to my car in the same business day? 2. When you finally get to my car you tell me my heat shield on center on 2013 Sentra needs to be replaced because it has wear and tear not even...

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