Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
Nissan Logo

Nissan Customer Care Service

Nissan North America, Inc.

One Nissan Way
United States - 37067-6367

Customer Support Phone Numbers


Nissan Complaints & Reviews

Nissan / unkind treatment

Versa Note Owner on May 16, 2017
I have 2014 Nissan Versa Note which is less than 3 years old but 66k km on it meaning out of warranty. I experienced a rattling sound when drive for about 6 months. I thought it was due to rain and snow. When I realized it is no longer tolerable, I took it to the dealership. On the way to...

Nissan / customer service at nissan dealership

whitestreet on May 15, 2017
We purchased a pre-owned Maxima on April 29th from the Palmetto 57 Nissan dealership in Miami. While we were looking at the car, we specifically asked if it came with 2 keys and were told that it did. After many hours and negotiating, we decided to purchase the car and went through the...

Nissan / poor quality product & service

Rijeesh Rathnakumar on Apr 29, 2017
April 2016 – I decided on buying a car for myself and after a lot of opinions and feedback, I decided to go for the Nissan Altima, which was ‘supposedly’ one of the good cars in the market. April-2017 – Exactly one year down the line, other than maybe the seats and the engine, almost everything...

Nissan / Nissan navara

Can Saner on Mar 31, 2017
I am an owner of Nissan Navara in Turkey since 2009. I was yet another quite happy owner of Nissan until last week. I am writing you out because I don't have another way to be heard and I tried every possible way related to Nissan Turkey until now. I bought my truck in 2009 from an...

Nissan / Customer service regarding tires on a warranty car

Denise Alford on Mar 27, 2017
I bought a new Nissan Sentra in December of 2016 and the tires have flat spots which caused it to ride like a truck with horrible vibration and will need to be replaced under warranty but Town Center Nissan service manager and sales people will not respond to my request for replacement...

Nissan / Mass airflow sensors

babsmac36 on Mar 6, 2017
On February 28th, my 2012 Nissan Sentra (which only has 52, 000 miles) check engine soon light went on. After an oil change, I was told that the diagnostics showed that it had an issue with the Mass Air Flow sensors and had to take it to the dealership to get fixed. At that same time I wa...

Nissan / Maxima 2016 SR CVT Judder Saudi Arabia

Sohail_R on Feb 28, 2017
Dear Team, Please note below complaint about 2016 Maxima SR, 34k mileage, 1 year in use. I Live in KSA, City Jeddah. Car Serial No. 1N4AA6AP1GC388841 The transmission started to malfunction when I would accelerate from a stop up to less than 10 kph and then the car would begin to shake and...

Nissan / Nissan murano sunroof exploding

arizmtman on Feb 22, 2017
Driving on the San Tan freeway Sunday about 3 pm a tremendous sound like a gun shot in the car scared the hell out of us. The Sun roof exploded and no vehicles were in front or behind us as we were in the Diamond lane. We looked on the internet and can not believe how many Nissan vehicle...

Nissan / Qashqai

Gerrie Stander on Feb 7, 2017
To whom this may concern, I bought my 4th Nissan in October 2015, this time a brand new QASHQAI 1.2T VISIA. From the start the problems has never stopped. 1. Day of collection my car keys were lost and they had to order a new set of keys. This took about a week. 2. 3-4 Weeks later I...

Nissan / Rouge 2011 transmission

Anasas Trottman on Feb 1, 2017
I bought this car 3years ago. With no problems with and doing routine maintenance on the car. As of Friday Jan 27th, while driving on the highway with my child in the car, my car goes from 75mph down to 15mph and shaking horribly, while on the highway this is unacceptable By any mean...

Nissan / Unethical behavior, unprofessional

Steve Alvarado on Jan 30, 2017
Hello, I recently purchased a nissan sentra in Mission on 1/14/17 and i'm very pleased with the car. This will be my family's 3rd car purchase in Nissan Mission Hills. But i'm very unhappy about the service i was rendered during and after the purchase. For example when we were negotiating my...

Nissan / Altima

Kevin Gaskins on Jan 21, 2017
I have a Nissan Altima 2014 and I need I new catalytic converter which cost me $150 just for the diagnoses parts and labor will cost me $1089.00 now when my catalytic converter gets hot I lose acceleration and have to restart my car in order to get it back to accelerating properly I bought...

Nissan / Charged us more than what we made deal on

Ashokdahal on Dec 30, 2016
We bought Nissan Rogue 2016 SV this December 16, 2016 with Nissan of Fort worth. Since it was stock clearance, the tag price was 19948 including sales taxes and titles. The salesperson " Jesus De Los Rios" was the person who dealt with us. We tried to lower the price from 19948 but they...

Trophy Nissan - Mesquite Tx / Service department

Soccer06h on Dec 21, 2016
I have a few complaints. 1. Why make an appointment when your service department is not even going to get to my car in the same business day? 2. When you finally get to my car you tell me my heat shield on center on 2013 Sentra needs to be replaced because it has wear and tear not even...

Nissan Motors Acceptance Corporation / Payments not being acknowledged and auto pay does not work!

Freund on Dec 3, 2016
I paid my Nissan Motors Acceptance Corporation (NMAC) Account on 12/1/2016, after noticing that Auto Pay through NMAC did not function. I routinely get calls asking to pay my debt that was paid 2 days ago. Are you part of the same company? If so, you should be able to see that these...

Nissan / Account # 25006800186

Arlene Fernandez on Dec 2, 2016
To whom it may concern : Allow this email to serve as an official notice that I am requesting a revision of the account # 25006800186 . My credit report has a balance of $995.00 with Nissan in reference to the account listed above. It is very important to clarify this situation due to the...

Nissan / Payoff to former car dealership

jcook73 on Dec 2, 2016
My husband went to Sansone Rt66 auto mall on rt 66 in neptune NJ to find a car for me. In mid October of 2016, he traded in my 2013 toyota highlander to lease a 2016 Nissan Pathfinder. The salesperson he dealt with was named George.They were suppose to pay off the remainder balance to...

Nissan / Nissan altima

Barbara Dobbs Stanley on Nov 30, 2016
It took us a month to get an answer from the case manager at Nissan as to whether they would cover a defective part. When she would call us and if we didn't answer, she would leave a message saying she would call back in 3-7 days! We could not call her back and talk to her (had to leave a...

Nissan / 07 nissan frontier needing $6,500 in repairs due to defective radiator/transmission

DeannaKy on Oct 27, 2016
Results of complaint filed with bbb against nissan Case # 37136289 better business bureau of middle tennessee Consumer info: johnson, d. Business info: nissan north america 135 ***** street one nissan way ******, ky 4***0 franklin, tn 800 647 6367 Consumer's original...

Nissan USA / Transfer case

Marineli on Sep 28, 2016
Well, how do I start. I bought my 09 Nissan Murano LE and was completely in love with it... but then the problems started... the leather on the seats tore up in less than a year. I took it to the dealership because the dealer told me when I bought it that the leather in the seats were...

Contact Us


Preparing Your Home for Winter
Preparing Your Home for Winter
more videos More Videos

Reply to