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Intoxalock Profile

Intoxalock
Customer Service: Phone, Email, Contacts

www.intoxalock.com

How to contact Intoxalock customer service?

Phone numbers:
E-mails:
  • Support:
  • support:
Address:

11035 Aurora Avenue, Des Moines, IA 50325, USA

Frequently asked questions (FAQ) about Intoxalock customer service
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What is Intoxalock?

Intoxalock is the primary DBA of Consumer Safety Technology and they developed technology for ignition interlock devices in vehicles in the United States.

How to contact Intoxalock?

Existing customers can contact Intoxalock by phone at + 1 844 535 0260. New customers can reach them at + 1 888 283 5899. You can also use Intoxalock’s online contact form.

Where's Instalock located?

Intoxalock is located at 11035 Aurora Avenue, Des Moines, Iowa, United States

Do I need an interlock ignition device?

If you have the conviction for drunk driving, most states may require you to install a breathalyzer so you can legally drive.

How does an ignition interlock device work?

The ignition interlock device measures your Breath Alcohol Content (BrAC). You have to blow into the device before starting your car.

Can an IID cause damage or ruin my car?

If the IID is installed correctly, you should have no concerns. Depending on the provider you choose and the skills of the installer, the installation can show further issues or damage. Intoxalock guarantees well-trained and certified installers to protect your vehicle.

Am I responsible for someone else who blows into my Intoxalock device?

You are held responsible for every breath sample provided to your device but you can keep a log of who is driving the vehicle. Some IID models also have a camera identity verification of the driver and serve as proof of the user.

Can I fail an ignition interlock breath test?

This depends on the state. A failed test will temporarily keep you locked out of your device if you submit many failed samples. If this happens too often, the device will be locked permanently.

Is Intoxalock legit?

Intoxalock is a legitimate business founded in 1988. Nevertheless, they do have poor customer service that does not resolve much of their customer complaints.

What are Intoxalock working hours?

Mon 8:00 am - 5:00 pm Tue 8:00 am - 5:00 pm Wed 8:00 am - 5:00 pm Thu 8:00 am - 5:00 pm Fri 8:00 am - 5:00 pm Sat Closed Sun Closed