Bad business practices
The process and cost of installing a intoxalock is horrible. From installers, customer service reps, sales reps and Intoxalock company itself. Why is that once you have your intoxalock installed the company itself can't send your paper work to DMV automatically? When we get our cars smog checked the results go directly to DMV. My paper work was incorrect while installing my intoxalock the same day and I couldn't go to DMV after. I called the company to try and speak with a manager but the sales rep and the customer service reps would not let me speak to a manager. The manager never called back even though I gave my number for a call back. Since it was the company's mistake I wanted them to fix it the same day and priority mail the paperwork but no didn't do that and they wouldn't let me speak with a manager. This business is a joke. They are all about making money. There are so many other fees that they don't disclose.
Do not sign the agreement
I totally agree with the person that wrote about someone being killed due to a "Rolling Blow" There were many times that I merged into traffic while blowing into it. It is even worse when you're driving in the snow & it does a "Rolling Blow" I would go into a panic mode :( When I was sick I could hardly breathe into it...I almost had to call the cops ...so...
Read full review of Intoxalock and 5 commentsRolling requests
I was driving my vehicle the other day and I usually put the device box on the console between the drivers seat and the passenger seat. Well, I was driving my vehicle down the road when suddenly it wanted me to do a rolling request. I reached for the device box and I dropped it. My lights and horn were going off like crazy because when I dropped the device...
Read full review of Intoxalock and 20 commentsFailed reading no alcohol on breath
I was driving to pick up my daughter from school and had to complete a rolling test, while providing this test it had said failed. Prior to providing the test I had put a pinch of Cope in and it had failed. I do believe that this had something to do with the fail. I redid the test with/out the after three minutes and passed the test. Either the product is faulty or the tabacco has something to do with the failure.
These intoxilock devices are for the money nothing else!
The company told me that eating pizza made mine fail...needless to say they charged me $75 to recalibrate and another $25 to install. They would not budge!
Hidden fees
On Aug.30th 2010 an Intoxalock device was installed in my vehicle. Today is Dec.12th. Since the first day of installtion I have had 5 of the devices installed in my vehicle. I pay a leasing fee of $65 dollars each month and each time they send me a new device they expect me to pay aprox. $92.00 for the new device and not to mention a $15.00 sevice dollar...
Read full review of Intoxalock and 71 commentsAbout Intoxalock
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My dui was not due to alchohol so if i wanted to go out and drive high and kill someone this stupid device would not stop me
This is the most money hungry company i have ever in my 36 years of life dealt with. Theyare making me pay for a full month due to my eligibility date falling on a Saturday which is completely out of my control. From sat til mon a 100 bucks when i have payed them plenty enuff. I DO NOT RECOMMEND ANYONE USE THIS PLACE EVER THERE HAS GOT TO BE A BETTER BUSINESS TO DEAL WITH. THEY SUCK TREMENDOUSLY
You know, this all could have been avoided if you didn't NEED an intoxalock box installed... Just Saying