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CB Unauthorized Charges Intelius Complaints #182-201
Intelius

Intelius review: contact the better business bureau ( 1 comment)

J
Author of the review
5:38 pm UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
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Please log a complaint with the Western Washington Better Business Bureau:

To complain to the Better Business Bureau contact them at: alaskaoregonwesternwashington.bbb.org
select consumers and then file a complaint.

If you enter Bellevue WA and Intelius in the company name they will come up with the correct location for the company.

500 108th Ave, NE, Bellevue, WA 98004

If the charges are from 24 Protect Plus contact the Chicago Better Business Bureau at: http://chicago.bbb.org

select for consumers and file a complaint.

24 Protect Plus
Des Plaines, Ill 60017

Please file a complaint even if some or all of your money was refunded. They must be stopped from doing this.

Intelius response
Oct 14, 2009 8:10 pm UTC
Intelius customer support contacts
Phone numbers

+1 (888) 445-2727

+1 (425) 974-6146

Address

C/O Intelius, 500 108th Ave. NE, 16th Floor, Bellevue, WA, 98004, US

Website

www.intelius.com

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If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly. (It is important to note, customers do have the option of selecting a regular price without the 7 day trial)

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

Please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you with your account.
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The complaint has been investigated and resolved to the customer's satisfaction.

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C
C
711Charley
Santa Ana, US
1 comments
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Jun 19, 2010 5:24 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

The same thing is happening to me. False charges, over charges etc. Please post any information regarding class action suit (s). This post site should be kept current by all dissatisfied consumers. Again post class action information. This form of action will hit them where it counts and you know attorneys will do their best to accomplish just that! Thank you and keep supporting each other, it's all we got! There is strength in numbers.

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  1. Intelius Contacts

  2. Intelius phone numbers
    +1 (888) 445-2727
    Click up if you have successfully reached Intelius by calling +1 (888) 445-2727 phone number 0 0 users reported that they have successfully reached Intelius by calling +1 (888) 445-2727 phone number Click down if you have unsuccessfully reached Intelius by calling +1 (888) 445-2727 phone number 0 0 users reported that they have UNsuccessfully reached Intelius by calling +1 (888) 445-2727 phone number
    +1 (425) 974-6146
    Click up if you have successfully reached Intelius by calling +1 (425) 974-6146 phone number 0 0 users reported that they have successfully reached Intelius by calling +1 (425) 974-6146 phone number Click down if you have unsuccessfully reached Intelius by calling +1 (425) 974-6146 phone number 0 0 users reported that they have UNsuccessfully reached Intelius by calling +1 (425) 974-6146 phone number
    +1 (425) 974-8875
    Click up if you have successfully reached Intelius by calling +1 (425) 974-8875 phone number 0 0 users reported that they have successfully reached Intelius by calling +1 (425) 974-8875 phone number Click down if you have unsuccessfully reached Intelius by calling +1 (425) 974-8875 phone number 0 0 users reported that they have UNsuccessfully reached Intelius by calling +1 (425) 974-8875 phone number
    Founder
    +1 (877) 564-3253
    Click up if you have successfully reached Intelius by calling +1 (877) 564-3253 phone number 0 0 users reported that they have successfully reached Intelius by calling +1 (877) 564-3253 phone number Click down if you have unsuccessfully reached Intelius by calling +1 (877) 564-3253 phone number 0 0 users reported that they have UNsuccessfully reached Intelius by calling +1 (877) 564-3253 phone number
    More phone numbers
  3. Intelius emails
  4. Intelius address
    C/O Intelius, 500 108th Ave. NE, 16th Floor, Bellevue, Washington, 98004, United States
  5. Intelius social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
  7. View all Intelius contacts
Intelius Category
Intelius is ranked 9 among 116 companies in the Unauthorized Charges category
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