Menu
For Business Write a review File a complaint
Intelius

Intelius review: cancel/close account 6

K
Author of the review
7:33 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My order number is [protected]. I wish to close this account effective immediately. I was attempting to get information on my cell phone number. The information given me lists 2 people whom I have never hear of. My name is not included. Plus they both earn the exact same amount of money & their mortgages are for the same dollar amount. Could it be that they are fictious people. Again close my account. Thank you. Kevin.

Oct 27, 2009 3:05 pm EDT
Intelius customer support contacts
Address

C/O Intelius, 500 108th Ave. NE, 16th Floor, Bellevue, WA, 98004, US

File a complaint Write a review
If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

Please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you with your account.
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

6 comments
Add a comment
M
M
Mario Lucena
Sep 02, 2008 10:54 am EDT

To: INTELIUS custserv. I wonder why ihaved been charge of 9.35 ( Nine Dollars & Thirty five cents dated of : September 1, 2008 . i dint use or order anything from intelius. if there is anyhting offered for me please cancel it all. please give my money BACK 9.35 (NINE DOLLARS & THIRTY FIVE CENTS )

L
L
Larry Zurface
Oct 20, 2008 11:22 pm EDT

you charged me $19.95 for something that i have not even done. i havent used your site in a few months and i want my subscription if i have one to be cancelled.

D
D
DOLORES MAHARD
US
Mar 05, 2009 12:16 pm EST

PLEASE CANCEL MY ACCOUNT 3/4/2009.
DOLORES MAHARD

R
R
ridhdhi
US
Mar 21, 2009 1:55 pm EDT

please cancel my account. order no is [protected]. and please send me deactivation mail to ridhdhi@live.com

Y
Y
yamitza
bluffton, US
Aug 31, 2009 1:20 pm EDT

please cancel my account #[protected]. confirm cancelation by mail. yamitzafranks@yahoo.com

F
F
fsdsd
Eagle River, US
Jun 10, 2011 3:09 pm EDT

like wtf they took 19.95 from my card like ### put the ### back in there you scams ###ers

More Intelius reviews & complaints

Intelius - stop billing me 207
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Intelius - intelius - beware it's a rip-off! 79
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Intelius - I was charged and have no idea what that is 49
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Intelius - repeated unauthorized charges 23
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Intelius - scam 31
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Intelius - rip off 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Intelius Contacts

  2. Intelius phone numbers
    +1 (888) 445-2727
    +1 (888) 445-2727
    Click up if you have successfully reached Intelius by calling +1 (888) 445-2727 phone number 0 0 users reported that they have successfully reached Intelius by calling +1 (888) 445-2727 phone number Click down if you have unsuccessfully reached Intelius by calling +1 (888) 445-2727 phone number 0 0 users reported that they have UNsuccessfully reached Intelius by calling +1 (888) 445-2727 phone number
    +1 (425) 974-6146
    +1 (425) 974-6146
    Click up if you have successfully reached Intelius by calling +1 (425) 974-6146 phone number 0 0 users reported that they have successfully reached Intelius by calling +1 (425) 974-6146 phone number Click down if you have unsuccessfully reached Intelius by calling +1 (425) 974-6146 phone number 0 0 users reported that they have UNsuccessfully reached Intelius by calling +1 (425) 974-6146 phone number
    +1 (425) 974-8875
    +1 (425) 974-8875
    Click up if you have successfully reached Intelius by calling +1 (425) 974-8875 phone number 0 0 users reported that they have successfully reached Intelius by calling +1 (425) 974-8875 phone number Click down if you have unsuccessfully reached Intelius by calling +1 (425) 974-8875 phone number 0 0 users reported that they have UNsuccessfully reached Intelius by calling +1 (425) 974-8875 phone number
    Founder
    +1 (877) 564-3253
    +1 (877) 564-3253
    Click up if you have successfully reached Intelius by calling +1 (877) 564-3253 phone number 0 0 users reported that they have successfully reached Intelius by calling +1 (877) 564-3253 phone number Click down if you have unsuccessfully reached Intelius by calling +1 (877) 564-3253 phone number 0 0 users reported that they have UNsuccessfully reached Intelius by calling +1 (877) 564-3253 phone number
    More phone numbers
  3. Intelius emails
  4. Intelius address
    C/O Intelius, 500 108th Ave. NE, 16th Floor, Bellevue, Washington, 98004, United States
  5. Intelius social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 14, 2024