Indane Gas — harassment by counter staff and delivery boy
My Domestic Gas Cylinder Consumer No 10434 Booked on 27th June 08 Booking No 11680, Phone no of Madhavi Gas Agency is 040 [protected]. Delivery Boy Shivajee & the COunter staff have misbehaved with me despite of number of followup's requesting delivery of the cylinder on time. Usually the delivery of the cylinder is always requested on Saturdays as i am a working mother and it is done, but they came on working days and our house was doorlocked now these boys demanded extra money saying there is a price hike and your home is on the fifth floor etc... which i refused to pay. So they refused to deliver the gas at home. I personally went to pick the cylinder and they refused to give though i had my pass book. Past 7 years not once did they make entry in the pass book and now all of a sudden they demanded the pass book which when given they refused to deliver.
Request immediate stern action on the agency and its staff for the harassment they are meting out to the customer. This is not the first time they are troubling me, earlier to the complaint was made directly to the Indane office at secunderabad and thru their emergency services i got help.
The Gas Cylinder has to be delivered immediately at my residence.
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