Menu
Indane / Indian Oil Corporation Customer Service Phone, Email, Contacts
Indane / Indian Oil Corporation
reviews & complaints

Indane / Indian Oil Corporation
reviews & complaints

Indane / Indian Oil Corporation Complaints Summary

123 Resolved
219 Unresolved
Our verdict: Engaging with Indane / Indian Oil Corporation, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
File a complaint
Write a review
Verified
The authenticity of the customer service contact information for Indane / Indian Oil Corporation has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Click here to get notifications about new complaints of Indane / Indian Oil Corporation. We promise not to send you any unrelated messages
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews

Indane / Indian Oil Corporation complaints 342

Sort by:

Newest Indane / Indian Oil Corporation reviews & complaints

ComplaintsBoard
A
5:38 am EDT

Indane / Indian Oil Corporation non pick up of phone

I have domestic gas connection no.T 3777 with JJ Gas, Wazirpur, New Delhi. Yesterday I had to go personally to the Company to book my gas refill as none of the telephone was available. In the last 8 months this is perhaps the 3rd or fourth time consecutive that their phones are e busy & I have to go personally. During all my visits I found the receivers were intentionally not kept properly so that the gas users necessarily had to line up outside an inconvenient window to book their gas. To top it all, the booking clerk, a young lady, lamented the 450 to 500 bookings done by her everyday.

Does that justify keeping the receiver down and making people travel several kilometers just to give her te consumer no. for booking gas?

Read full review of Indane / Indian Oil Corporation and 4 comments
Hide full review
4 comments
Add a comment
D
D
D.Anandaraj
,
Oct 06, 2008 1:23 am EDT

to day I rang to SunGas, Selvapuram from 11Am, none picked up phone as mentioned by customers. I was fighting with IOCL for more occassions and registered with ministry. From my experience, I can assume, IOCL like petroleum companies intentionally create shortage, delay delivery, train the dealers for ill treating the customers, black marketing cylinders, malpractices for some reasons.

Entire Petroleum companies business transactions must be audited by non governmental experts their motive behind it.

R
R
Rakesh Kumar Sinha
,
Sep 17, 2008 1:18 am EDT

Dear Sir/Madam

This is Rakesh Kumar Sinha from Ghaziabad and we have your (Indane)gas connection since 2007.When we start use your connection, that time to till date not reach gas cylender at my home by your distributor, i am providing you distributor agency name "M/s Ghaziabad Gas Agency, Kavinagar Industrial Area, Ghaziabad. When i asked to distributor why not reach my sylinder at home, already i have booked, then they reply due to nobody was at home then he come back, his same execuse again & again from 2007 to till date . But this reason was not true, i am job person & my family is every time available at home .

Therefore, i request you please take necessary action on priority basis.

Regards,

Rakesh Sinha

P
P
P.Thirumurugan
,
Aug 27, 2008 9:57 pm EDT

Dear Sir/Madam

This P.Thirumurugan from Coimbatore- Tamilnadu and we have your gas connection since 2003.When we start use your connection that time we were in P N Pudur so we get a connetion from Annai aravind gas agency -Vadavalli coimbatore and customer number is 1366118 and in 2006 in the name of S.Ponnaiah Bose. We shifted to Thudiayalur that is 12 km away from vadavalli.But that time we asked to Annai aravind agency for change of service to thudiyalur but that time they were refuse to gave bcos they are also doing the service in Thudiyalur also.I dont think they are doing legaly or not

Suddenly last month they stopped the service and asked me go to Sri Ram agency Thudiyalur without checking my accessory's(like regulator) and they cancelled my account also.After that I went to Sri ram agency for register my name but I shocked bcos they are telling my regulatornumber was was changed as per deposit slip.Then I went to Annai aravind agency for clarification but they given very bad reply with using rubbish words and finaly they said myself only changed the regulator and it really hearted.I am ensuring to you we didn't touch our regulator also.So kinly look in this matter and help us to get register our name in Sri ram agency to start our service.We have single connection only and this also going to empty with in few days.So please...

Thanks and Regards
P.Thirumurugan
Coimbatore
Mobile - [protected]

S
S
Sridhar Rajaram
,
Jun 21, 2008 4:17 am EDT

I am not a customer of Indane yet.I am contemplating taking a gas connection from Indane.This complaint from MrVij is making me rethink my decision.

Is there an alternative and better company with a more customer friendly attitude? Even if the cost is more I will go for it.Good service has a price which I am ready to pay

ComplaintsBoard
N
12:54 am EDT

Indane / Indian Oil Corporation lpg cylinder not filled correctly

Few weeks back I booked a LPG cylinder from Rajan Gas Service, Noida. The old cylinder exhausted on the 6th of June. On the same day we started using the new one. Unfortunately, on 8th June, i.e within 2 days the new cylinder exhausted. On Sunday, we have no other alternative as the agency is closed and there is no way we can get another one. This shouldn't have happened at the first place. How can the authorities be so careless? More over, the agency is stealing gas and then sealing the cylinders in such a way that no one can catch hold of them.

Read full review of Indane / Indian Oil Corporation
Hide full review
ComplaintsBoard
S
3:35 am EDT

Indane / Indian Oil Corporation customer harassment

I am having a Consumer No. S 25199 with the SUDHEENDRA INDANE Gas Agency, 2nd main 80ft Hennur road, HBR LayoutBangalore 560043. I booked for Gas cylinder on 25.5.2008 with an assurance that the cylinder will be delivered within 3 working days. But the same has not been delivered till date. I have personally seen the delivery van distributing the same around the area.

I have to borrow cylinder from my neighbor for use due to such delay. They also harass me and ask to come time and again. They also do not respond positively.

Read full review of Indane / Indian Oil Corporation and 3 comments
Hide full review
3 comments
Add a comment
T
T
T.A.Vijayaraghavan
,
Dec 25, 2006 12:00 am EST

We had a gas connection in my mother's name T.A.Jayalakshmi, who had expired in 1994. e have been getting the refills from Bhashyam gas Agency, Arcot Road, Kodambkkkam, Chennai - 600 024. Now suddenly for supplying a refill they are asking the following.
and to transfer it to a surviving member, me being the eldest son, they are asking for the following.

1) death certificate of the deceased
2) Legalheir certificate.
3) No-objection certificate from the other sons

I have produced the certificate issued by the Ghat authorities, proof of my residence, and that i am her son.
they say it is not sufficient and they want the above certificates only.

This seems to be ridiculous and height of arrogance on the part of IOC, because they subsidize the cost.

I want to have justice done to me. Because getting the above certificates will take heavy time and energy on my part.

V
V
vijay kumar nadda
, IN
Feb 17, 2013 6:53 am EST
Verified customer This comment was posted by a verified customer. Learn more

i had deposited my all the document on dated 2/02/2013 for new gas connection. the owner of the agency suggested me to wait for 5-7 days. When i contacting after 7 days they said that they don't have cylinder and told me to wait for another one week that is after 15 fab. today again i visited the agency but they refused me by saying that they don't have regulator. but i came to know that they have given connection to some people without any information to us. please take care of this matter and do the needful.

M
M
munna lal
, IN
Sep 26, 2009 9:08 am EDT

dear concer person,
my indane gas connection no is 23196 is expired and have approvel of the area manager of indane gas . than i was going to our gas agency. my gas agency name is ganesh gas. address: chick santar morar gwalior(mp). and agency worker is not start my connection.he say that you are paying must enstalation charges and area manager say that no pay any types of charges. sir i have area manager aprrovel.conection documents, and rashan card are always submit these document xerox copy to ganesh gas agency.and agency workers are display rudely talking. and demand money any types of charges plz help me. my contact no is [protected].

ComplaintsBoard
R
3:24 am EDT

Indane / Indian Oil Corporation name transfer

From,

R. devarajan
10, 9th cross st.
Wood creek county
Nandambakkam
Chennai
600 016

To
indian oil corpn.
marketing dvsn.

Dear sir,

Sub: name transfer

My customer no. is 61561. I 've been using yr product since
1982, regd.in da name of sri. s. venkataraman for whom I was da care taker.
Now da gentleman is not with me & da distributor refuses to transfer
It in my name. I 've produced affidavit in rs. 80/ stamp paper
With power of attorney seal.
I 've got valid ration card, pan card, election card & other documents.
M/s. sridhar gas agency, 11/4 morrison 1st st., alandur,
Chennai - 600 016 insists for a fresh regn.in my name
For a cash payment of rs. 2100/. they are not accepting cheque.

Pl. look into da matter & arrange for a name transfer
Wihout fees.

Regards,
R. devarajan
[protected]

Read full review of Indane / Indian Oil Corporation
Hide full review
ComplaintsBoard
R
11:03 pm EDT

Indane / Indian Oil Corporation asking for bribe...

I am a customer of indane with customer no "BG12997" and have been registed with "Bhagat Gas Agencies" Joshi Bhavan, Opp. Rishikul Ay. College, Haridwar (SAP no. - 156498).
Yesterday i went to agency to book my second cylinder. The person there told me that the cost of second cylinder is Rs. 1200/- and you have to buy an Aperon of cost Rs. 350/- with this.
But i refused to buy the Aperon as i need only second gas cylinder, So that person said OK they will give me Cylinder only but i have to pay them Rs. 200/- extra as a "SEVA SHULK" (a type of BRIBE)
So this is to request you to take action against the person or Agency for this crime.
Thanking You
Rakesh Kumar Jain
Cust. ID - BG12997
Mob. no. - [protected]

Read full review of Indane / Indian Oil Corporation and 1 comment
Hide full review
1 comment
Add a comment
S
S
S. Chellappa
,
Aug 27, 2008 7:35 am EDT

I am customer of Indane Gas. My consumer No, is 987. My distributer M/S Lord Balaji Gas Agency, Gangu Reddy Road, Egmore Chennai 600 008 is not supplying LPG Gas cylonder regularly. I have booked on 11-08-2008 and till date they have not supplied the refilled cylinder. Daily on an enquired they said your refilled cylinder on the way. I have called them more than 20 times . My both cylinder are empty.
Today also I contacted distributer they simply replied that we could not supply refill cylinder hence you can change the distributer.. due to this I am facing a lot of problem what can I do. Hence I request you that the IOCl may kindly be directed to supply the gas immediately without any delay and also kindly permit me allow changing the distributer neary by area urgently. Kindly do needful.

ComplaintsBoard
M
11:37 pm EDT

Indane / Indian Oil Corporation worst service I have seen in lpg gas industry

Dear Sir,

I am myself, Murthy KJR, Consumer Number - SAI28412, H.No.7-60/13, Krishna Sai Nagar, Malkajgiri, Hyderabad - 500047.

I am getting Gas Supply from "Saieesh Enterprises", 23-226, RK Nagar, Malkajgiri, Hyderabad - 500047. From the last 5-6 months whenever I am trying to book through Phone, getting message that Number is busy, by luck if it connects, then they were not attend the call. After booking also I am getting gas after 12-15 days only. Previously I made a complaint through ur official website. But there is no response. Really iam feeling VERY BAD about ur INDANE Gas Agency Service. If it continues like this... I will give excellent free publicity to the Public who is known or unknown about INDANE GAS. It may not effect ur business, but i do as well as i can... through Media(being a Media Person).

Recently i booked Gas on 23-04-2008, they said "within 10 days u will get it" and gave me a Ref.No.12133. I have waited until 02-05-2008, the 10th day and made a call by 11 AM. Again they said "it will take 2 more days". I have asked "then why did u say 10 days", replied... It will take 2 more days sir... and put off the phone. Tell me, if u r in the same place "How do you feel"? Please think in that way... if u r unable to solve the problem, give me the permission to take a "Spare Cylinder(Double-2nd Cylinder) on my existing connection".

I am really disappointed due to this consumer service of "Saieesh Enterprises" Gas Agency of Malkajgiri, Hyderabad. You are requested to kindly look into this & do the needful at the earliest.

Thanks & Regards,

MURTHY KJR.

Read full review of Indane / Indian Oil Corporation and 1 comment
Hide full review
1 comment
Add a comment
K
K
K.S.SanthoshJayanthy
, IN
Sep 17, 2009 1:24 am EDT

From
K.S.SANTHOSH
Old NO:16, New No:7, 4th Phase
Maharani Avenue
Vadavalli
Coimbatore

To
The Manager
Indane Gas

Dear Sir,

Sub : Complaint about our Gas Agency

Ref : Our Gas Service Connection No: 8555
Dealership Code No: 3598824
Our Gas Agency Name : Annai Aravind Gas Service,
Address : 10, gandhinagar, Maruthamalai Road,
Bharathiar University Post
Coimbatore.

I have booked Gas cylinder after 35 days. But still I have not get the cylinder.

I spoke to the above said Gas Agency Staff, They said, " You, will wait 10 days, then we will deliverd the gas cylinder".

Normally a cylinder delivery period 25-30 days. But they have taken more time to deliver the cylinder. It is the worst service I have seen.

I request you to take immediate step to deliver the cylinder otherwise I will take legal action.

Thanking You,

Yours Truly
K.S.Santhosh

ComplaintsBoard
V
7:02 am EDT

Indane / Indian Oil Corporation dealy delivery of refill of cylinder

Sir,

I am the consumer of Indane Gas bearing consumer No.: 03780, the supply of refill of cylinder through Swapna Enterprises, Bhadurpura, Hyderabad. I have a practice to book for the refil of cylinder with dealer direclty over the phone. After many telephonic attempts when we got connected we were put on hold for a long time, then the receiving person refuse to take our request stating that i am not eligible for booking at this time or any other reason known to him and put off the phone. On advice of one of our well wisher I start the booking for the refill of cylinder through computerised Toll Free No. 1260 of Indane Gas. I suprised to note that the delivery of refill of cylinder were become more late in comparision with direct booking with dealer. I stongly condempt the attitude and request the higher authorities to take the complaint against the system and practice of the dealer. Further i request to acknowledge my complaint and rectify earliest possible. My present booking No. 02 Dated: 02-04-08, through Computerised Tol Free No. 1260. I Hope to get the delivery of refill of cylinder immediately.

Thanking You.

Read full review of Indane / Indian Oil Corporation and 16 comments
Update by Ved Prakash Agarwal
Apr 30, 2008 6:54 am EDT

Sir,

I am the consumer of Indane Gas bearing consumer No.: 12450, the supply of refill of cylinder through Swapna Enterprises, Bhadurpura, Hyderabad. I have a practice to book for the refil of cylinder with dealer direclty over the phone. After many telephonic attempts when we got connected we were put on hold for a long time, then the receiving person refuse to take our request stating that i am not eligible for booking at this time or any other reason known to him and put off the phone. On advice of one of our well wisher I start the booking for the refill of cylinder through computerised Toll Free No. 1260 of Indane Gas. I suprised to note that the delivery of refill of cylinder were become more late in comparision with direct booking with dealer. I stongly condempt the attitude and request the higher authorities to take the complaint against the system and practice of the dealer. Further i request to acknowledge my complaint and rectify earliest possible. My present booking No. 14 Dated: 24-03-08, through Computerised Tol Free No. 1260. I Hope to get the delivery of refill of cylinder immediately.

Thanking You.

Update by Ved Prakash Agarwal
Apr 30, 2008 7:03 am EDT

Sir,

I am the consumer of Indane Gas bearing consumer No.: 18692, the supply of refill of cylinder through Swapna Enterprises, Bhadurpura, Hyderabad. I have a practice to book for the refil of cylinder with dealer direclty over the phone. After many telephonic attempts when we got connected we were put on hold for a long time, then the receiving person refuse to take our request stating that i am not eligible for booking at this time or any other reason known to him and put off the phone. On advice of one of our well wisher I start the booking for the refill of cylinder through computerised Toll Free No. 1260 of Indane Gas. I suprised to note that the delivery of refill of cylinder were become more late in comparision with direct booking with dealer. I stongly condempt the attitude and request the higher authorities to take the complaint against the system and practice of the dealer. Further i request to acknowledge my complaint and rectify earliest possible. My present booking No. 10 Dated: 07-04-08, through Computerised Tol Free No. 1260. I Hope to get the delivery of refill of cylinder immediately.

Thanking You.

Update by Ved Prakash Agarwal
Apr 30, 2008 7:05 am EDT

Sir,

I am the consumer of Indane Gas bearing consumer No.: 15990, the supply of refill of cylinder through Swapna Enterprises, Bhadurpura, Hyderabad. I have a practice to book for the refil of cylinder with dealer direclty over the phone. After many telephonic attempts when we got connected we were put on hold for a long time, then the receiving person refuse to take our request stating that i am not eligible for booking at this time or any other reason known to him and put off the phone. On advice of one of our well wisher I start the booking for the refill of cylinder through computerised Toll Free No. 1260 of Indane Gas. I suprised to note that the delivery of refill of cylinder were become more late in comparision with direct booking with dealer. I stongly condempt the attitude and request the higher authorities to take the complaint against the system and practice of the dealer. Further i request to acknowledge my complaint and rectify earliest possible. My present booking No. 14 Dated: 24-03-08, through Computerised Tol Free No. 1260. I Hope to get the delivery of refill of cylinder immediately.

Thanking You.

Hide full review
16 comments
Add a comment
P
P
Prakash Tiga
, IN
Apr 26, 2010 10:40 pm EDT

Sir,

I am a customer of Indane with customer No 05084 and have been registed with gas agency Shanti Indane (telephone no 011- [protected], 011-[protected], 011-[protected]) . I have directly booked my gas through agency on 16 apr 2010 .They give me a booking number 6734 dt 16 Apr 2010 .They say the gas will be delivered within in weeks but gas yet not received till date (26 Apr 2010) .I am again booked through site on 27 Apr 2010. I Hope to get the delivery of refill of cylinder immediately.

Thanking You.

G
G
GirirajAgarwal
, IN
Sep 17, 2010 3:55 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Sir,

I am a customer of Indane with customer No 12508 and have been registed with gas agency

Shanti Indane (telephone no 020-[protected], 020-[protected]). I have directly booked my gas through agency on 8 sep 2010. They say the gas will be delivered within in 5 days, but gas yet not received till date (17 sep 2010). I told so many times I have small kid, please do it on priority.

When ever I am calling the above mentioned agency numbers, it alwats busy. if some one will pick the phone by luck, they will say gadi is not available.

Today on sep-17, 2010 I was able to call the agency, they told your cylender is with delivery man and they gave me his name(Bhagwan) and number([protected]). when I called that fellow, he told me aaj gadi nahee aayi. you will get your cylender tomorrow.

Please advise how to tackle these kind of tourchers.

Thanking You.

O
O
omprakash sharma 14
, IN
Jun 10, 2013 4:34 am EDT

I am the consumer of Indane Gas bearing consumer No.: 0000213, the supply of refill of cylinder through Bawal Indane .594, Holi chowtta, Bawal I have a practice to book for the refil of cylinder with dealer direclty over the phone. After many telephonic attempts when we got connected we were put on hold for a long time, then the receiving person refuse to take our request stating that i am not eligible for booking at this time or any other reason known to him and put off the phone. On advice of one of our well wisher I start the booking for the refill of cylinder through computerised Toll Free No. 1260 of Indane Gas. I suprised to note that the delivery of refill of cylinder were become more late in comparision with direct booking with dealer. I stongly condempt the attitude and request the higher authorities to take the complaint against the system and practice of the dealer. Further i request to acknowledge my complaint and rectify earliest possible. DATED 10-06-2013
OMPRAKASH SHARMA

J
J
Jayashree Narayanan
, IN
Feb 26, 2013 7:08 am EST
Verified customer This comment was posted by a verified customer. Learn more

In Tiruvallur some bungling is taking place in the supply of refil cylinders. Supply of refiled cylinders is not done in a orderly manner. Always making the people to suffer like anything and beg with them. Thus, the Jayel gas agency at Tiruvallur is trying to create an extraordinary demand and making the people to curse the Govt., by way of their indifferent mechanism and trade practice. Please take immediate steps to remove such irregularites.

P
P
PARAM JIT
, IN
Mar 03, 2012 2:46 am EST

I BOOKED A GAS CYLINDER FOR REFILLING ON 03/02/2012 FROM MUKERIAN GAS SERVICE KHICHIAN ROAD MUKERIAN PUNJAB BUT AFTER A PERIOD OF 30 DAYS WE HAVE NOT RECIEVED DELIVERY OF GAS DESPITE OUR VARIOUS TIME TALK WITH THE EMPLOYEE OF GAS AGENCY AT THIER PHONE NO [protected].
CUSTOMER NO M-24213
BOOKING NO 1286

YOURS FAITHFULLY,
PARAM JIT
FATTU WAL ROAD MUKERIAN DT HOSHIARPUR PUNJAB MOB. [protected]

S
S
sonihr
, IN
Aug 20, 2011 9:10 am EDT

My self Hemant raj soni and my customer no. is 13744
rukmani gas agency, raipur in chhattisgarh delivers the cylinder in more than 40 days since last 6 months. kindly, let me know if it is irregular? If not please direct the agency not to make artificial delays.

H
H
HARBANS BABBAR
, IN
Jan 10, 2011 11:30 am EST
Verified customer This comment was posted by a verified customer. Learn more

Dear sir i have book for gas cylinder on 29.12.2010 and was i but i will not receive by fifteen days till date i have been telephoneing and there is no response for delivery of gas cylinder the telephone of the gas agency is JAIN GAS AGENCY(INDANE LPG DISTRIBUTORS, ROHTAK.HARYANA).
THE TELEPHONES ARE [protected] [protected] WHENEVER WE CALL THEY dont take the receiver if at all they attend the call they avoiding speaking nor give reasons for the delay i need to complain and i want you to take action immediately and this is to be sent to consumer conform too.

O
O
Om prakash5
, IN
Dec 01, 2010 7:17 am EST
Verified customer This comment was posted by a verified customer. Learn more

Dear sir,

Do not recive gas on proper way . I have directly booked my gas through (NuTAN GAS AGENCY BETTIAH ) on 24 nov.2010. They say the gas will be delivered within in one month .

R
R
Ramaswamy chandra mohan
, IN
Oct 01, 2009 3:05 am EDT

Chandra mohan
consumer no-38081
thiruvallur
dealer : Jayel gas Agency- (code : 5585474)

i am in thiruvallur, i book the gas last month 10.09.2009 nearly one month i am waiting for the gas. i waited nearly 20days but still i didnt receive gas. whenever i call to gas agency that people says that we will send u gas soon and i waited 10days now the people saying your old waiting list called so u have to 10days we have to book new bill and then we will send u the gas. this agency noramally used to sell the gas to tea shop and hotel . everybody is struggling like this only.
pls take action immediatly ellse suggest me to take action on gas agency

regards
R.chandra Mohan
Thiruvallur
tamil nadu

D
D
dmshekhar
,
Sep 12, 2008 12:35 am EDT

I alwyas recive Gas dealy of delivery .and te delivery boys also selling the same cylinders at local market by charging higer amount don'nt care of customer. & in turn the owners calims that he is right, in turn the Phone No. always ringing but no body is lifting the same, if they pick the call they won't respond at all. and we always feeling disturbed in ordered to book for refillling cylinders. He insists us to re-book the same only after 31 days is it any notification for the same.if it is kindly publish the same in the News Papers. Kindly take it necessory action in this regard. in ordered to help common public

thanks & Regards

shekhar Dm
Ara

consumer No-20030
Kolar
Dealer : Kedar Gas Agency
karanataka

ComplaintsBoard
J
3:07 am EDT

Indane / Indian Oil Corporation unavailability of additional cylinder

Dear Sirs,

I got LPG connection with customer No OG.17039 on 20.10.2000 from M/s Orient Gas Agency, Market Junction, Kottarakara.At that time only one cylinder was delivered and I booked for the Second Cylinder. No reply was given to me for years and they finallytransfer my connection to Kamala Indane Services, Cinema parampu, Sasathamcttah due to area reallocation with new customer no 8896 vide thier letter dated 20.03.2006.
I again booked for the second cylinder with the new distributer on 25.10.2006 (waiting list no.667) and waiting for the additional cylinder

Please do the needful to deliver me the additional cylinder at the earliest.

John Mathew.
Vattakkattu Puthen Veedu,
Puthoor

Read full review of Indane / Indian Oil Corporation
Hide full review
ComplaintsBoard
K
12:52 am EDT

Indane / Indian Oil Corporation bad responce

Hai

My name is Kunal kumar Singh 4rm bangalore, I enquiry about the proceessor of taking
new connection 4rm Indane, but they dnt know english and hindi.
and unnessary she have taken my 30 minutes, by saying that be on line sir, ur voice is not clear

[protected]@gmail.com
[protected]

Read full review of Indane / Indian Oil Corporation and 1 comment
Hide full review
1 comment
Add a comment
M
M
manish kumar Jha
,
May 21, 2008 3:11 am EDT

Sub Bad response / refusal of agency for refueling booking.

Sir,
The M/s. Ravi Indane gas Agency, Panchvati, Jamnagar, Gujarat is refusing to book for refilling of empty gas cylinder without having a new computerised ration card .

Manish kumar Jha Consumer No 11000
Mobile No [protected]
e mail: manishjha38@yahoo.com

ComplaintsBoard
P
2:32 am EDT

Indane / Indian Oil Corporation address change / cylinder delivery

Hello. I am a customer of Indane Gas and I have recently taken a connection. My consumer # is RK9926. I have requested for an address change and a cylinder to be delivered to my old address. However, none of the requests have materialized. Everytime I visit the agency, I am told that "it would happen tomorrow". I am now shifted 20 kms away from the agency and it is not possible for me to travel 40 kms everyday to hear a no to my request.

This has been frustrating!

Read full review of Indane / Indian Oil Corporation and 5 comments
Hide full review
5 comments
Add a comment
R
R
RAJIV.G
, IN
Dec 29, 2012 12:15 am EST

Dear Sir,

I am using my Brother's gas for the past 1 year.I had shifted to new location.What is the procedure to ### the connection to my new location?

Kindly advice in this regards.

Regards,
V.SRINIVAS

S
S
shravani
, IN
Oct 17, 2012 5:18 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i have connection in my brothers name is it possible to change in to my name?

G
G
Gas Connection
, IN
Jul 18, 2011 6:25 am EDT

My husband is die.so we relocate my native.so we need new gas connection

B
B
bengani
, IN
Jun 17, 2010 12:37 am EDT

I had given a letter to M/s, GAS & GADGETS, 34, Manton Super Market, Behala, KOLKATA-34 for address change. Yesterday (16th June'2010) i got the cylinder vide their Bill No-6452 dated 7.6.10 on my Old Address. I shocked how its possible ?
Anyway now i am humbly request you please update your records of address as soon as possible.

Thanks & Regards,

Ranjana Bengani
Customer No-21033

R
R
Rajesh
,
Nov 12, 2008 10:56 pm EST

Dear Sir,

I am using my Brother's gas for the past 1 year.I had shifted to new location.What is the procedure to ### the connection to my new location? And also the change of name from my brother's to me?

Kindly advice in this regards.

Regards,
Rajesh.S

ComplaintsBoard
R
10:40 pm EDT

Indane / Indian Oil Corporation book for cylinder

Even though paper out that consumer can book next refill before 21 days, our Gas Agent M/S Niky Indane Gas Agency, Mandvi-kutch(Gujarat) politely disobey this rules,
My consumer ID is 1351.

Contact No :[protected]

Read full review of Indane / Indian Oil Corporation and 4 comments
Hide full review
4 comments
Add a comment
B
B
bulka jayamma
, IN
Feb 26, 2010 5:43 am EST

i want new connection

A
A
Ajit Venugopal
,
Sep 19, 2008 1:38 am EDT

I was trying to book a gas cylinder for the past two weeks through phone/sms.
I am never able to connected thru phone and not sure sms is considered.
My gas conn no:29686
please send me information regarding online booking details.

P
P
P Ramana Vishwam
,
Jul 26, 2008 11:03 pm EDT

i was trying to book the gas cylinder from past two week through
telephone, but there is problem booking through telephone as they are busy every time(engage).
My gas connection number : 37338
please send me information regarding online booking details

H
H
Harikrishna.K
,
Apr 28, 2008 9:09 pm EDT

Dear Sir / Madam,

I have booked for cylinder 3 weeks back in J.N Enterprises, B.T.M Lay Out, Bangalore. I have not received the cylinder so for eventhough i am following up weekly twice. When i enquired today they told us to book again as my previos booking was cancelled. Please help me on this regards.
My Consumer No . 76511.
Name . Harikrishna.K

ComplaintsBoard
B
12:30 am EDT

Indane / Indian Oil Corporation non attendance of telephones by distributor

Non attending of telephones by lpg dealer
I am an indane customer and my customer no.31824 with m/s. vikran enterprises, plot no.2, west kidwai nagar, new delhi. the staff of the above dealer seldom attends the telephone calls of consumers for booking of lpg refill. they have four telephone nos. i.e. 011-[protected], [protected], [protected], [protected]. since today morning i.e. from 10.00 am onwards, I was trying the above telephone nos., but they never pick up and mostly the telephones are in a busy mode or out of order. some times the ring goes and they do not pick up. it is becoming very difficult to book an lpg refill with the above gas agency. I have experienced this in the past also and I have lodged so many complaints with i. o. c. they also do not pick up the telephones of complaint cell. please look into the matter.

Read full review of Indane / Indian Oil Corporation
Hide full review
ComplaintsBoard
M
12:04 am EDT

Indane / Indian Oil Corporation unable to book gas cyclinders

I am a consumer with Golder Gas Agency in Palam Vihar, Gurgaon. The consumer number is 9972. The problem is its impossible to book gas cyclinders by calling these people. The phone number they have provided is [protected]. Every time I need to book gas cyclinder, I keep calling them for at least a week, with no one ever answering the phone. Since last few months, when ever I see their supplier truck in our apartment complex, I have to request that person to book cyclinder for us in his office. There is no other Indane agency in our vicinity that we can switch over to. This has been a problem since forever. I have been with them for 3 years now and its always a problem. All the people in this area have the same problem but they cannot do anything since there is no other agency that you can go to. Does Indane go back and check the service provided by their agencies?

Read full review of Indane / Indian Oil Corporation and 1 comment
Hide full review
1 comment
Add a comment
A
A
Anil Katyan
,
Sep 13, 2008 1:31 am EDT

I am a consumer In A-2, janakpuri ND-58.Plese u send ur Gas Agency Name

ComplaintsBoard
R
1:44 am EDT

Indane / Indian Oil Corporation connection transfer problem

Dear sir/madam

I was a lpg consumer with m/s maha laxmi gas service, subhanpura road, vadodara. now I am shifted form vadodara to roorkee (uttarakhand). here in roorkee I submitted all the transfer related papers to ekta gas agency & completed all the required formalities on dated 23 jan 2008. almost 2 month has alreay been over but still they have not provided me the connection. now the concern person is saying, he is not able to provide the connection, so withdraw the papers after two month of submission of the papers. let me clear the company policy regarding the transfer case. before this transfer I faced 4 transfer in last five years but I have not faced such type of problem even a single time.
This dealer is not maintaining any system, so kindly take strict action against him & ask him to provide the connection to me immediately.
Awaiting a positive & quick reply from your side.

Thanks & regards
Rahul shakya

Deatils are as under

Dealer, s details
Ekta gas agency
Avas vikas colony
Roorkee (uttarakhand)
Concern person mr. ashwani
M. no. [protected]

My details
Rahul shakya
Manager q. c.
Shreya life sciences roorkee
471/2
Avas vikas colony
Roorkee (uttarakhand)
M. no. [protected]

Read full review of Indane / Indian Oil Corporation and 4 comments
Hide full review
4 comments
Add a comment
K
K
K C M
, IN
Jan 27, 2010 8:52 am EST

Dear Sir/Madam,
I am a consumer of your product(Catagory Domestic Single) bearing consumer number 17898. I was given connection by Sri Laxmi gas suppliers, Jharsuguda Orissa. Now during leaving from Jharsuguda, my connection transfered to Talcher, Orissa. But due to change of job & place of posting at Kolkata, now it is necessary of my connection to be transfered to Kolkata.
With contact to indane godawn at Sothballada, Talcher I am not clarified about who is dealer at Talcher & facing difficulty the transfer case.

I need your assistance to be tranfer of the conection to Kolkata. I very confirm that your support in a quick manner will be helpful to me in the above matter.

Name: Kanhu Ch Mishra
Company: Aquarius Engineers P Ltd.
Address: 66/1A, Grond Floor, near dey's Medical.
Kolkata-19.
E Mail: kanhumishra@gmail.com
MOB: +[protected].

S
S
SASHANK
, IN
Aug 03, 2009 11:12 pm EDT

Dear Sir/Madam

I was a LPG consumer with NF RLY CON COOP MALIGAON Gas Service, Maligaon Guwahati Dist- Kamrup. Now I am shifted form Guwahati To Mangaldoi (Assam).Here in MangaldaiI submitted all the transfer related papers to Ujjal Joti Gas House ( Only Gas Agency)& completed all the required formalities on dated 14 July'2009 .Almost 1 month has alreay been over but still they have not provided me the connection.
THIS DEALER IS NOT MAINTAINING ANY SYSTEM, SO KINDLY TAKE STRICT ACTION AGAINST HIM & ASK HIM TO PROVIDE THE CONNECTION TO ME IMMEDIATELY.
AWAITING A POSITIVE & QUICK REPLY FROM YOUR SIDE.

Thanks & Regards
sashanka Hazarika
Consumer No. 13388
S.V No-828485

Deatils are as under

DEALER, s DETAILS
UJJAL JYOTI GAS HOUSE
MANGALDOI (ASSAM)
TELL No. +[protected]

S
S
Sam
, IN
Apr 15, 2009 6:33 am EDT
Verified customer This comment was posted by a verified customer. Learn more

The service provided by Alka gas egency, Bhubaneswar is horrible.No body picks the phone.It will be always in busy mode.During lunch time the phone will ring but no body will pick the phone.Today I tried from morning 10am to 1pm.The phone was busy but from 1pm to 2pm both numbers were ringing but no body picked the phone.Again from 2pm onwards the phone is busy... Do not know what to do.I cannot go the office also as my office timings are 9 to 5.30.Govt should take proper action against them.

R
R
ram prakash ahirwar
,
Sep 13, 2008 2:22 am EDT

I was a LPG Gas connection with Agroha Indane harpalpur Extantion at Nowgong MP as per con.no.AI4668, SV.NO & date3259986/4/10/02 now in have shifted at Tikamgarh from Nowgong and submitted all papers of gas connection for transfer(TB voucher no 1652991 dt 5-2-2008)to MAA VINDHVASHINI GAS Agency Baldevgarh at Tikamgarh.then by gas agency has provided to me cylender and accessories after some days. on dated 12-9-08 on telephonic conversation at gas agency refused to transfer and say no any type of document for transfer submitted by you. so i request kindly take necessary action in this regards. thanks,

ComplaintsBoard
N
10:21 am EDT

Indane / Indian Oil Corporation availability and mass level black marketing here

I have only one gas cylinder and here gas availability is very poor thats why i get problem .i have to wait for 21days after taking cylinder and aftergetting number i have to wait for 15-20 days.and huge level black marketing of indane gas cylinder is going on in pakari mohalla near gas distributor office by the help of their staffs and after anycomplaits he manages even indane oil corporation officer.too manyconsumer cases pending against him but in no way public get relief.it is mockery.

Read full review of Indane / Indian Oil Corporation and 1 comment
Hide full review
1 comment
Add a comment
A
A
Ashish Kaushik
, IN
Sep 10, 2010 5:08 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I booked new indane gas cylender on [protected] but no connection has been given by Hanumangarh Gas Agency, Hanumangarh Juction. Nine month has been completed yet connection is awaited. Please do need full before winter.

Ashish Kaushik
Hanumangarh

ComplaintsBoard
A
9:25 pm EDT

Indane / Indian Oil Corporation water filled gas cylinders

Hi,

Sona Gas Agency is providing cylinders which have water filled in it...normally a cylinder lasts around 20-22 days for me...but this time my cylinder lasted only 12 days and i found that my cylinder has water in it...this is cheating and the agency and the supplier boys should be punished for this...i plan to take this up with the consumer court too.

-anandhi

Read full review of Indane / Indian Oil Corporation and 3 comments
Hide full review
3 comments
Add a comment
P
P
p.v.ram
,
Nov 14, 2007 12:00 am EST

dear sir,
we have one cylinder connection, in delhi we are comfortable for this cylinder, because for order the cylinder we received with in 24 hours. now we are in bangalore here atleast they are taking 5 to 6 days. pls give the preority to single cylinder holders.

pls do the needful.

neela.

P
P
ParshuramMishra
, IN
Mar 08, 2010 10:59 pm EST

I am a subscriber of DEEP GANGA GAS agency of Ashiana Nagar Patna. It has supplied water filled cylinder to me which can be seen in the cylinder.Request for early action.P.Mishra, Shyamnagar, Maurya Path, Khazpura, Patna-800014.

P
P
Pushpendra Dinker
,
Aug 19, 2008 4:15 am EDT

Hi,

I took new connection but I found that Gas cylinder weight is not proper, 3.25 kg gas was less.

I am trying last 12 days but all phones are not working, I am unable to booking my gas cylinder.

And other side supplier boys are doing black marketing openly in Mahipalpur, Rajokari, & Nathpura area with help of these type of agencies.

The legal action should be taken against Sona Enterprises.

ComplaintsBoard
J
4:25 am EDT

Indane / Indian Oil Corporation non delivery of gas & misbehave

My self Jai Singh Parmar R/o H.no 408, sector 7-a Chandigarh

my consumer no is 13384, in my area one of the your gas dealer

M/s Bindlish Gas Service
S.C.O 184, 2ND FLOOR
Sector 7-c Chandigarh 160019.

That gas dealer did not deliver gas on our residence, because they said uwill not check our gas clyender, if u check the clynder we will not deliver to your residence, and they are using abusing language, and they threatnedus to fredge our consumer connection no.They says you can do what ever you want.kindly look into the matter and help us.

regards

Jai Singh Parmar
consumer No 13384

Mobile no [protected]

Read full review of Indane / Indian Oil Corporation and 2 comments
Hide full review
2 comments
Add a comment
M
M
Madan Lal
,
Oct 26, 2008 12:28 pm EDT

now I am trying to contact on phone No [protected]
the such phone No is permanently receiver off.

kindly advised me what can i do now

Thanks

Madan La
[protected]

M
M
Madan Lal
,
Oct 26, 2008 12:25 pm EDT

R/Sir,

I have booked my Gas calender on 07-10-2008 personally.
customer care executive of M/S Desh Bhagat Gas Agency Islamabad, Amritsar
told me that it will take 4-5 days to dilevary the calendar .
When i remind on 14-10-2008 by phone No. [protected] then executive replied me that it will take more 2-3 days. but after passing 2-3 days nothing has received.
and after passed more than 20 days i don't have get dilevary of gas and I am facing .
hardship without gas .I am taking my food from Hotel along with my kids.please look into the matter seriously . My DBD No is 16685. for any diffeculty and diseases the Desh Bhagat gas will be responsible.

thanking you
Wish you happy diwali.

yours customer

Madan Lal (Lab. Supdt..)
Northern Railway Sub Div. Hospital
B Block Railway colony Amritsar.. Punjab.

ComplaintsBoard
S
10:35 pm EDT

Indane / Indian Oil Corporation delivery failure

I have transform my connection to Raghu gas service khandsa road gurgaon one month ago, but still after my 5 time complaint i have not received any cyclinder yet, also the landline no. of the deeler is busy & usually he did not pick any phone as i have dialed several times from different no.

Plz. help

Read full review of Indane / Indian Oil Corporation and 1 comment
Hide full review
1 comment
Add a comment
S
S
SANTOSH KR BANERJEE
, IN
Feb 13, 2011 10:36 am EST
Verified customer This comment was posted by a verified customer. Learn more

I MY SANTOSH KR BANERJEE AGE 84 RESIDENT OF 210/44/2/6, CHATRA MUKERJEE PARA, (BANK COLONY) CHATRA SRIRAMPORE, HOOGLY 712204, CONSUMER NO. 6253 WITH SRIRAMPORE MUTI PURPOSE SAMABAI SAMITI LTD, MUKHERJI PARA LANE SRIRAMPORE HOOGLY . TODAY AS NO OTHER OPTION LEFT THEN TO POST COMPLAINT AGANIST SRIRAMPORE MUTI PURPOSE SAMABAI SAMITI LTD, AS 47 DAYS HAS BEEN PASSED BUT TILL NOW I HAVE NOT BEING DELIVERED MY GAS CYLINDER WHICH WAS BOOKED ON 29 DEC'10 VIDE BOOKING NO. 8296. I HAVE TO WALK 2 - 3 KM UP AND DOWN EVERYDAY JUST TO FIND OUT WHEN THE CYLINDER WILL BE DELIVERED. WHILE DOING SO THE STAFF OF THE AGENCY MISBEHAVE AND ALSO EVERYDAY ASSURE ME THAT IT WILL BE DELIVERED WITHIN 2 TO 3 DAYS. BUT I AM ASHMED TO SAY THAT THIS IS THE SERVICE OF THE AGENCY OF INDANE GAS SERVICE. I AND MY WIFE AGE 74 HAVING HEART AND NERVE PROBLEM IS BEING HARRESD BY THE STAFF AND SERVICES PROVIDED BY THE AGENCY TO SENIOR CITIZEN. WE ARE COOKING IN OUR KEROSEN STOVE FOR EVERYTHING LIKE WARM WATER ALSO, WHICH IS BECOMING A PAINFUL VENTRUE FOR US. WHAT AND WHERE SHOULD WE CAN GO FOR HELP. SHOULD I KNOW WHEN I WILL BE DELIVERED MY DUE GAS CYLINDER

ComplaintsBoard
J
10:01 pm EST

Indane / Indian Oil Corporation delay in booking/delivery

I am having a consumer no. 1659 with the vikram enterprises, sector -1, indane gas agency, bokaro steel city, jharkhand - 827001.
They are booking for re-filling cylinder after 21 days of delivery and agian saying that it will delivered after 21 days. I booked for gas cylinder on 16.02.2008 with an assurance that the cylinder will be delivered within 7 working days. but the same has not been delivered till date. I have personally seen the delivery van distributing the same around the area.

I have to borrow cylinder from my neighbor for use due to such delay. they also harass me and ask to come time and again. they also do not respond positively.

Read full review of Indane / Indian Oil Corporation and 1 comment
Hide full review
1 comment
Add a comment
R
R
ramesh n
,
Jul 04, 2008 6:34 pm EDT

Am Ramesh N resident of 12-5-90, SP nagar, Bharatnagar, Moosapet
I booked a gas cylinder 25 days back personally at NAMRATA GAS AGENCY Kukatpally, till now i could not get it
6 days back i booked thru telephone 1260
2 days back i again booked thru telephone 1260
Namrata gas agency tel no [protected], [protected] are always in engage 10 am to 5 pm
so what should i do kindly help me.

ComplaintsBoard
R
10:34 am EST

Indane / Indian Oil Corporation not supplying in time, whereas sufficiently available in black market.

My consumer no. is NB 9896, i booked cylinder on 12-02-08, but till on 28-02-08 cylinder has not been delivered, whereas the same is sufficiently available in black market @ Rs.450/-..we are being compelled to buy in black due to such abnormal delay in delivery. may please check and correct the system adopted by our distributer.

Read full review of Indane / Indian Oil Corporation
Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Indane / Indian Oil Corporation contacts

Phone number

+91 11 2626 0000

Website

indane.co.in

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.