CB Banks ICICI Bank money2india: read this before you use the service!

ICICI Bank review: money2india: read this before you use the service! ( 84 comments)

kamal kishore naidu of IN

Oct 22, 2007 12:00 am EDT

Featured review

I think everyone who is using or planning to use money2india service and the people responsible for running/ensuring service for this organization should read this.

I issued a check for an amount of GBP 1500 on 12 sep 07 from my Barclay's bank, Gibraltar to have the funds transferred to my bank account in india. The tracking number is M2L60306729. Everything worked well, funds were credited within a weeks time and amount debited from my Barclays bank.

As i was assuming or was under the illusion of icici being one of the professional financial institutions present in india and talking about the same to my friends in europe, they gave me a surprise. Funds withdrawn from my bank account in india on 16 october 2007 ( after almost a month )for an equivalent amount of GBP 1500 with the reason "refer to drawer". When i called up Barclays bank, nobody seems to have a clue. Now to this day, i have called up atleast more than a dozen agents, couple of supervisors and spoken to a manager in hyderabad (wahab ) who doesnt know where the funds are. Ultimately i am loosing GBP 1500 and willing to approach a legal authority in london unless they return the money either to my bank account in Barclay's or credit the funds back to my bank account in india. I have enough proof of the funds taken from barclays bank on 19th sep and no return till date. The document/bank statement updated till 1st oct has been forwarded to these guys on 16th oct.

They have assured to look into my case and asked for 24 hrs ( again, this story started 16th oct). I will keep this complaint updated and would notify everyone reading this forum. Till then i would suggest anyone using this service to make a decision based on my experience.

If i have a resolution soon, i will post my comments.

Thanks,
kamal

84 comments

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palwinder

1 comments

palwinder of GB

Jun 09, 2015 6:31 am EDT

Verified customer

hi my name is palwinder maan i used this service also i sent my money 10 april 2015 from london to india but this money didnot reach in india after 70 days i dont know where my money is i called them 100 times to refund my money but after 70 days nothing happen my tracking num is M2N14357329 amont of money is 700 pounds i dont know when m getting this money back

Priyankar Das

1 comments

Priyankar Das of GB

Aug 03, 2015 1:12 pm EDT

I used money2india first time. And its very good. It seems above complaints were there when website was not fully bug free. Now its a good experience.

Gish

Sydney, AU

1 comments

Gish of Sydney, AU

Nov 05, 2015 11:00 pm EST

Same here in Australia too, $1000 went into thin air with the aid of ICICI. My repeated attempts to contact them failed.
Money2india account shows the fund has been credited to beneficiary's account. It's been 2weeks but nobody knows where the money is.
NO Customer service, NO responsibility.
I will be contacting FSA by next week to expose these scammers.
DO NOT use ICICI bank Money2india service if you want peace of mind.

a2a

Ashburn, US

1 comments

a2a of Ashburn, US

Aug 29, 2018 9:40 am EDT

Verified customer

BEWARE OF ICICI MONEYTRANSFER! DO NOT USE THIS SERVICE. My TRANSACTION ID : M2A11414601 .
They say we receive info after 2 working days.. but it has been 20 days since i transferred money. They promptly deducted money from my bank.

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care@icicibank.com

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ICICI Bank Towers, Bandra Kurla Complex, Mumbai, Maharashtra, 400051, India

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