The complaint has been investigated and
resolved to the customer's satisfaction

Resolved H&R Block — bunch of crap and total rip off!

Hello I've been using h&r block, for years. Never had a problem--the new promotion this year, is called the imil, which 1/2 of your return, is placed on credit card (this year i went with end of the year check stub).

Which they advertise, so i did, an amount was placed on the credit card,for me,,issued by them, with mc logo on it-my first visit,,and the rest to follow--when i brought in the actual w-2,,thats when the crap started,well the remainder of monies owed to me never went on the card--they couldn't find my info in the computer(they claimed computer problems--the manager was useless, i payed 89.95& tax, for the credit card initially, the remainder was issued in two checks,,and of course they subtracted "there fees", even tho it's there "error"--what a bunch of crap--and total rip off. No more h&r block, for me.