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TaxAct Customer Service

TaxAct Inc.

1425 60th St NE
Cedar Rapids
Iowa
United States - 52402-1284

Customer Support Phone Numbers

+1 319 373 3600(Customer Service) 1 0
+1 319 731 2682(Professional Customer Service) 2 0
+1 319 731 2680(Professional Tax Help) 1 0
+1 319 536 3571(Sales) 1 1
Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM
SatClosed
SunClosed
Plus

TaxAct Complaints & Reviews

TaxAct — poor customer service & support

I've used TaxAct for years. I'm a professional preparer and left TaxAct, for another software provider...

Products & Services  · Nov 12, 2019

TaxAct — unethical behavior

My most recent TaxAct experience [protected]) has been terrible and I hope thousands of people find this helpful and...

Products & Services  · Apr 15, 2019

TaxAct — Gift card scam

I opted for part of my refund to be given on an Amazon gift card. I checked with Republic Bank who told me they...

Products & Services  · Mar 08, 2019

TaxAct — software downloads

Your offices are closed but, you website says you should be open January (mid-month) — April (through IRS deadline) Monday -...

Products & Services  · Feb 02, 2019

TaxAct — online tax preparation

I was attempting to file my daughters taxes with taxact Wendy L Oliver [protected] and was charged 34.95 instead of 9.95...

Products & Services  · Jan 26, 2019

TaxAct — basic vs. plus online edition

4/15/2018 My return is a 1040A but I am being charged for 1040 at the plus rate, and will have to pay too much for the...

Tax Services  · Apr 15, 2018

TaxAct — online filing

The IRS never received my 2016 return. According to TaxAct, I didn't finish clicking various buttons to e-file. I know I...

Cedar Rapids Tax Services  · Mar 23, 2018

TaxAct — federal income tax software

Here is my experience with Tax act bait and switch. You can get a refund of upgrade cost also! Original Message From...

Software & Games  · Apr 19, 2016

TaxAct — tax filing software

I started using Tax Act free but couldn't continue because it didn't support Schedule C. There is no option to...

Tax Services  · Mar 15, 2016

Taxact.com — they took fee for the late payment. scam.

I used the website www.taxact.com in order to prepare all the documents. The company asked me to fill too many paper...

Online Shopping  · Feb 19, 2016

Taxactonline.com — rude and unprofessional company

I decided to return my tax, so I went to the website www.taxactonline.com. I filled the form and made the claim, and in...

Cedar Rapids Tax Services  · May 21, 2015

Taxact/banckcorp — my money

I recieved my taxact card used it at Walmart went to get somemoney the next day and I called the bank and they say it...

TaxAct — screweing me over

I e-filed for my first time this year, and I decided to use TaxACT online because a family member of mine had...

Taxactonline.com — I would never use them again

After paying for the return and looking at it, I knew something was wrong, I did it myself and had to pay $285.00 le...

TaxAct — cannot delete account/bad experience

Other than TaxAct having minimal and useless customer service, an all around horrible product that you can get most...