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Harrahs Laughlin NV

Harrahs Laughlin NV review: Service and room

M
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6:16 pm UTC
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I stayed from 12 to 14 OCT. We first were given a room that smelled bad and found a bunch of old food behind the dresser between the beds. The cabinet doors were hanging and could not be closed. Went down to complain and was given another room. The room was wet, holes in the window frame, food in the frame, AC not working and we received multiple bug bites. Told the onsite manager and he couldn't even trouble himself to write anything down. The Harrahs gas station closed early and a host at the Guy F restaurant refused to seat us despite the place being empty.

Country of complaint: United States

Desired outcome: Refund of money wouldnt be be out of the question. If the bugs had attacked my daughter, a lawsuit would be coming. I would appreciate a response. Room 31744

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