For Business Write a review File a complaint
First Watch Customer Service Phone, Email, Contacts

First Watch
Reviews and Complaints

First Watch's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌

Learn how the rating is calculated

3.0 5 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

First Watch Reviews 5

Verified customer This review was posted by a verified customer. Learn more

First Watch Fresh and Friendly: A Review of First Watch's Delicious Breakfast Options

First Watch is a dope spot to get your breakfast on. The food is fresh as hell and the staff is hella friendly. It ain't cheap, but you know what they say, you get what you pay for. The menu has a ton of options, so you can get whatever you're craving. Plus, they have some healthy options if you're trying to watch your waistline. Overall, I'd definitely recommend checking out First Watch if you're in the mood for some bomb breakfast.

Read full review of First Watch
Hide full review
Verified customer This review was posted by a verified customer. Learn more

First Watch First Watch's Website Lacks Information and Prices - Disappointing Experience

So, I was checkin' out First Watch's website and I gotta say, I was a bit disappointed. They didn't really give me much info on what kinda food they got goin' on and I couldn't find any prices anywhere. I mean, c'mon now, how am I supposed to decide if I wanna go there or not if I don't even know what kinda food they got and how much it's gonna cost me? It's a shame 'cause I was lookin' forward to tryin' it out, but I guess I'll have to wait 'til they give me more info.

Read full review of First Watch
Hide full review
Verified customer This review was posted by a verified customer. Learn more

First Watch First Watch Restaurant on Bay Pines Blvd: A Vegetarian's Delight with Top-Notch Service and Outdoor Seating

I've been to First Watch Restaurant on Bay Pines Blvd a bunch of times and I gotta say, it's always a good time. The food is real good and doesn't break the bank. The wait staff is top-notch too, always on point with their service. I've been a vegetarian for like 30 years now and I can always find something to eat that I like. I ain't never had a bad meal there, not once. Plus, they got outdoor seating which is a nice touch. I'll definitely be going back there again and again.

Read full review of First Watch
Hide full review
Verified customer This review was posted by a verified customer. Learn more

First Watch Disappointing Experience with First Watch Gift Card: No Response from Customer Service

So, I had a bit of a problem with my gift card from First Watch. I tried calling their number and using the Contact Us form on their website, but it didn't seem to work. I really needed to talk to someone about it, but it seemed like no one cared. The gift card was purchased on December 12th, 2021, and it showed that it was approved but never used. However, when I tried to use it today, it was denied.

I was pretty frustrated, to be honest. I mean, I had a gift card that was supposed to be good, but it wasn't working. And when I tried to get help, it seemed like no one was listening. I was told that it would take three days to get back to me, which seemed like a really long time.

I don't know what to do now. Maybe I should try contacting the CEO, Chris Tomasso. I mean, if no one else is going to help me, maybe he will. It's just frustrating because I really like First Watch and I want to keep going there. But if I can't even use my gift card, what's the point?

Anyway, I hope someone from First Watch sees this and can help me out. I don't want to have to go through all this trouble just to use a gift card. It should be easy, right?

Read full review of First Watch
Hide full review
Verified customer This review was posted by a verified customer. Learn more

First Watch Unprofessional Manager Ruins Anniversary Breakfast at First Watch

On February 27, 2021, my partner and I decided to have breakfast at First Watch, one of my favorite places. We were excited to start our anniversary celebration and I ordered a Pomegranate tequila drink to kick off the festivities. The drink was nice and delicious, and I enjoyed it so much that I decided to pour the last sip into a plastic cup with ice and water.

However, things took a turn for the worse when the manager came to our table and explained that he could not let me take the drink out of the restaurant. I agreed and we finished our food and were leaving when the manager suddenly chased me down, yelling about a cup. I was confused and surprised by his behavior, but he was rude, condescending, and disrespectful towards me.

He falsely accused me of taking the drink and was 100% sure that I had it in my hands. When he realized that I did not have anything in my hands, he continued to yell and say that he needed to protect his license. I offered to show him where I left the drink on the table, but he was still disrespectful and refused to apologize.

I left the restaurant feeling angry and embarrassed for no reason. The manager's behavior was arrogant, disrespectful, and unprofessional. He should not represent this company and needs a master class in customer service. I plan to call corporate on Monday to file a formal complaint about this horrendous manager.

If First Watch does not address the problem with this manager and his poor behavior, I will blast this story in detail all over social media and the local news. It is not taken lightly all we have been through with everything going on, so this man can hurt the company's name in vain. I will keep y'all posted on the outcome of my complaint.

Read full review of First Watch and 1 comment
Hide full review
1 comment
Add a comment
Katy, US

Excellent service by Oscaldo today

First time here and we come back soon

First Watch Complaints 0

Looks like First Watch has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent First Watch, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is First Watch Legit?

First Watch earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: First Watch stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights First Watch's reputation as a trustworthy leader in their field. Customers can rely on First Watch's services, assured they're dealing with a highly reputable and fully legitimate company.

First Watch has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

First Watch has registered the domain name for for more than one year, which may indicate stability and longevity. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. you are considering visiting, which is associated with First Watch, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

First Watch website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

About First Watch

Screenshot First Watch
First Watch is a popular American restaurant chain that specializes in breakfast, brunch, and lunch dishes. The company was founded in 1983 in Pacific Grove, California, and has since expanded to over 400 locations across the United States. First Watch is known for its fresh, made-to-order meals, using high-quality ingredients and innovative recipes.

The menu at First Watch features a wide variety of dishes, ranging from classic breakfast items like pancakes, waffles, and omelets, to more unique options like avocado toast, quinoa bowls, and breakfast tacos. The restaurant also offers a range of lunch items, including sandwiches, salads, and soups. All of the dishes are made from scratch, using fresh ingredients and seasonal produce whenever possible.

In addition to its delicious food, First Watch is also known for its friendly and welcoming atmosphere. The restaurant has a bright and airy interior, with plenty of natural light and comfortable seating. The staff is always attentive and helpful, ensuring that every guest has a great dining experience.

One of the unique features of First Watch is its commitment to sustainability and social responsibility. The company sources its ingredients from local farmers and suppliers whenever possible, and uses eco-friendly practices in its operations. First Watch also supports a number of charitable organizations, including No Kid Hungry and the Gary Sinise Foundation.

Overall, First Watch is a fantastic choice for anyone looking for a delicious and satisfying breakfast, brunch, or lunch. With its fresh ingredients, innovative recipes, and welcoming atmosphere, it's no wonder that this restaurant chain has become a favorite among diners across the country.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. First Watch Contacts

  2. First Watch phone numbers
    +1 (678) 575-9030
    +1 (678) 575-9030
    Click up if you have successfully reached First Watch by calling +1 (678) 575-9030 phone number 0 0 users reported that they have successfully reached First Watch by calling +1 (678) 575-9030 phone number Click down if you have unsuccessfully reached First Watch by calling +1 (678) 575-9030 phone number 0 0 users reported that they have UNsuccessfully reached First Watch by calling +1 (678) 575-9030 phone number
    Board Member
  3. First Watch emails
  4. First Watch social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 17, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.