Japan - 107-8556
On Friday the 20th of July, I had found a rare car that I wanted. I am from Long Island, the car is in Toms River NJ, which was about a 140 mile drive. I had spoken with the dealership several time during the day. I explained to them that I had pre approved financing with Capital One, and even faxed my approval to them. They reviewed it and said everything was good to go.
Since this place is far from me, I wanted to take same day delivery on this car, and explained that to them too.. They stated all I would need is insurance, and we would be all set and ready to deal. Obviously, I asked all the questions about the truck ahead of time, condition, price, etc... and everything was ready... So here it was my assumption, that I was going to drive down there, get the car, and come home... not the case.
After it took me 4 hrs to drive there in NY/NJ rush hour traffic, I finally get there at about 8:45 PM. I run right in, and test drive the truck... not good... the transmission, drivetrain and rear end were in terrible shape.. you could actually feel them shaking and moving all around, but I was still ready to deal.. I tried to make a deal with them. They made me fill out a credit ap so they would have my "information". I did so, and asked repeatedly that they not run my credit, but they did anyway. After them not being able to get me approved with their own banks, all of a sudden my pre approval was no good... BS... I know the game.. they get me approved with their banks, make a point or two on the interest, and then they are happy. I wasted a 4hr trip there, 1hr there, and only 2.5 hrs to get home on this.
I would never ever ever go to this dealership for anything. They wasted my time, swindled me and tried their best to screw me over. They are liars, scammers and completely dis-honest.
I recently purchased a CBZ extreme on March 15, 2007. There is already a rust on the bike. When I complained to the service department of Hero Honda they referred me to the sales department, who after inspecting state they cannot rectify it.
This is sheer manufactures defect and not mine. As I keep the bike well covered and away from water which could probably have caused the rust. The rust is in the swingarm of the bike.
I'm really pissed off with this. I spend so much of money to buy this bike, but now so soon there is a rust and they (Hero Honda) have declined to rectify it and want to get it rectified which is totally unfair.
I'm planning to take them to the consumer court for this as this sheer manufactures defect, and I'm going to discourage my friends n relatives to buy any of their products. I'm from Bangalore and my dealer is Millenuium Motor, Airport Road Branch.
I purchased a bike (CBZ Extreme) on March 15, 2007, but now there is a rust on the swingarm of the bike. When...
I have a 2006 Honda civic, the rubber / styrofoam piece under the bumper fell off, Honda dealership said this is not covered, that it was my fault because the front rubs the concrete when go out of a parking place. I was very disappointed with Honda. I think this is a problem with the placement of the rubber guard. Apparently this is a common problem.
I have bought karizma last 7 months before from chrisma gold wheel Chandigarh in November .
Company sold me 8 months old bike i.e the make is of feb. During free services their is lots of problem in my bike:
1. Clutch plate is opens around 7 times. But nothing has done.
2. The part named tashner is also makes noises and it is totally breaks. Engine also makes noises.
3. Battery in karizma is 15 months old. Battery company is not taking any warranty for that.
4. Tyers bubbles.
Thanks & regards,
I have been your member since July 2001 and today I have visited Khanna Automobiles Showroom, Safdarjung Enclave to redeem the points I accrued.This is my first visit to redeem my points. The moment I showed my passport to Mr. Shri om (Passport executive) he was very indifferent, and casually checked the points and told me that I should produce proofs for the points accumulated until now. My passport clearly shows 16566 points carried forwarded from my old passport which I had renewed from the same Showroom. I have a total of 16972 points until now. I have tried my level best to make them understand that I have not redeemed any points earlier,but they refused to accept my explanation . Immediately I contacted Ms.Ananditha at 011-[protected] head office Vasant vihar, to my surprise she was not helpful to solve my problem. She told me that I would need to wait for few days till they verify all points and she would confirm me the same on phone. She also told me that it is not possible to redeem all points on one fine day.
I never expected such an harrowing experience from your dealers and officers in charge.
Within 2 days of my purchase of a Hero Honda Glamour, my dealer himself informed me that the brake-jam is defective and it has to be replaced (he was honest). Then it got tested by the service engineer and they promised to replace the part at no cost since it is under warranty. Till that point it was ok. The story starts after that. Almost 3 months have passed so far and no action has been taken yet. I am not able to drive the bike properly. They are saying that the spare part is not available and it will take time. How long ? That is the sign of the worst 2 wheeler company which cannot provide a spare part even in 3 months time. When I tried to contact the east zonal office via telephone numbers given in Hero Honda website, no one picked up the phone. I tried to send them a feedback via their website, but even that did not work. So ultimately I am riding my defective bike at a speed of 30 KMPH. Alas ! Having accepted the fact that India is not no. 1 in after sales service in any commodity, I must say that stay apart from Hero Honda because it is worst in the list. Beware. And as posted by another consumer here, I am also taking the bottomline of providing this feedback to all my friends, relatives and online partners so that I can save them from being victimized by hero honda (and also teach it a lesson).
Had 2 brand new hondas a 78 civic and 86 civic wagon..both went thru total of 3 head gaskets at about only 100000 miles!
Mechanics all said they are bad engines due to 2 types metal that warp easy. I wrote to honda in los angeles to complain and they had no time to even answer me.
I now own nissan
Tell all not to but honda which i used to support fervently!!
My vehicle is registered (DL7SAM- 2324) in the name of Mr Nikhil Kr. I am a regularly visiting to workshop...
I strongly suggest not doing business with Honda Mission Valley in San Diego, California. They charge labor and parts way too expensive. They quote you on the internet with fairly good pricing but once you are down to the service department to work on your car the charges goes way too high.
After contacting major Honda Dealers in San Diego, I found out that Honda Mission Valley charges outrageous labor hrs and parts. Unfortunately, I should have done my homework first but it's too late.
This is the Honda Dealer in Mission Valley of San Diego, California.
I have been using Hero Honda bikes for the past 9 years. My first bike was Hero Honda Splendor, which served...
I have purchased Hero Honda Achiever 150 Sports model bike from Hero Honda dealer Chandigarh "Charisma Goldwheels" and I am following Services of bike time to time. After 6 month now there is some problem in my bike engine in Timing Chain. So when I contact with Chrisma Goldwheel dealer whose also have service centre at Ind. Area, Ph-I to solve this problem. But they refused to repair this problem under warranty. They are saying me that we will not repair this fault under warranty. While my bike is under warranty.
Beware and stay away from Hero Honda!
I have a Honda rancher 350 es, choke cable has not worked for 3 years have to reach under seat to prime carb...
I had booked a new Hero Honda CBZ X-Treme on the 13th of Jan 2007 from your dealers 'Ideal Motor...
A defective, brand new Honda 2007 model CR-V had a defective oil seal from the factory. It was sold by Honda of Serramonte at 485 Serramonte Blvd., Colma City, CA, 94014, [protected] at 16 miles. Luckily, we did not go too far away--otherwise, the car would have stalled on the freeway when oil had been drained, would leading to an fatal accident!
We had it for only 2 hours, from 6 to 8pm. On Nov. 16, 2006, my spouse, May Choi, drove it from the dealership to dinner. After dinner, we found that a line trail of oil was coming into the garage and under the car all way to below the engine. The next morning, Nov. 17, 2006, the car was returned to dealer with a reading of 51 miles.
They cashed out our money, $22,000 and gave us a broken car. At Dealership, We were not able to reach the manager. after 45 minutes sad, angry and helplessly waiting in the dealership. We had contacted the main Honda customer office. someone came to us We felt From 10am to 1:30pm, we were frustrated and lost. We spend a lot of money on them but they did not really care about it.
We lost confidence on that car and Honda.
(1) That CR-V was made defectively.
(2) Oil was leaking out. It is a life or death matter on freeway!
(3) Originally, operation of 2007 CR-V had caused some damage. Some parts had to be replaced.
(4) It may be defective in some other parts. We were afraid to take that defective car on the road.
(5) It's not a new car any more. The leaking will affected and damaged some other parts. A lot of parts were taken apart to make repairs. Their inspections had failed before. We lost confidence on that dealership.
(6) The inspector failed to find the problem. [It was defective in factory.]
(7) The customer service was poor. On 11/17/2006, we were let waiting till. after almost an hour had passed, and the Honda main office was contacted.
(8)They were unwilling to satisfy our request [they refused to replaced it with another one]. Neither Honda and Dealership do not want to take care of us.
(9) Also They want to make profit by taking it back for less than we had pay for.
That is a wrong way to treat the customer.
Thank you for your consideration.
The Honda national customer service rep at [protected] said that the complete warranty service did not cover the reattachment/replacement of the rubber item that's partly detached and dangling from below the front bumper of the 2003 Honda Civic Sedan 4DR LX.
The Honda customer rep said it was the fault of the car operator and they would be glad to send me a copy of the complete warranty contract.
The Honda rep. would not disclose if there is a "problem" with this type of easily detached rubber. It appears that simply by parking and driving the front bumper over a curb that scrapes the bumper one can easily have the rubber rubbed off or loose.
The local dealership where we bought the car new said they would be glad replace the rubber item for their full fees of parts, labor, and taxes. John Eagle Honda Houston, [protected] at 18787 Northwest Freeway, Houston, TX.
I had expected much better from a Honda.
I have Bought Hero Honda Glamour Gls. Which in compare to other bike gives u a very bad performance. While driving the bike the shock absorber are so bad that the impact is directly on the back of a person driving the bike. I complained about this to the Hero Honda but there are no changes in the bike. Since i have bought my bike it vibrates like anything. I told them about that also. But i don't know they just say it is a problem with every bike. But i took a test drive of all bike but i found that problem only in my bike. Now they are not ready to listen to us. My bike is not a even a month old and there are so many problems in the bike.
I want to complaint about the Hero Honda Showroom (Nikhi Motors), which is located in karnataka, Bangalore. ...
My car was taken into the Rick Case Collision center for some repairs to the grill and hood. They had the car for over a month after I was told only 7-8 business days. Fine, wrong estimate of time... but why did my service adviser never return any of my calls, it was crazy to get a hold of him? This service and collision center is awful with communication. I would definitely go somewhere else. They are very untrustworthy.
Honda Care Warranty. I purchased a 2003 Honda Civic Hybrid (it was like new, with 12,000 miles on it. When we...