Japan - 107-8556
I purchased unicorn in November 2007 in Saphire Honda, J.P.Nagar, Ban and found problem with the mono...
Do not take your car to Honda Milford CT, Service center for repair, I had a extremely bad experience. In May2008 My car starting vibrating and was not able to take a pickup, these guys took $92 as diagnosis and said the Fuel injectors needs to be replaced and charged me total of $734. after 4 months the same problem started, these guys took $300 for diagnosis and thereafter said the four injectors are again bad (which they can replace) but the main problem is Oil Tank is rusted and needs tobe replaced. They gave me estimate of almost $2700 ($1200 for parts and $1500 as labor) and said if I will get Fuel tank replaced by them then only they will replace Fuel injectors (which were in 12 months warranty)
I told them that this fuel tank was not ok in May 2017 then at that time they should have diagnosed this issue, I would have donated the car at that time (may be) or got it corrected by some other repair shot.
Now they are refusing to change that warranty fuel injector and are saying that this will be done only If I am ready to spent $2700 more on this car.
Their manager Earl Mistri sounds to be just another person (No professionalism),
Please do not repair your old honda car from MILFORD CT, Honda dealer otherwise you may also experience same issues
I also wanted to know if there is any way I can logde a customer complaint against these peopole
I bought new honda aviator from Regent Honda, Faridabad.In which after 2 days I noticed that there is gap in the speedometer cover with the cover where light is mounted.I have take it to the dealer and dealer sent it to work shop for repair, but the mechanic didn't repair the lock in stead he used adhesive to join the both covers.
And the manager ther told me that it is repaired as bolt was loose, but i noticed the adhesive on the cover.
SEE THE SITUATION IF IN FUTURE I NEED TO OPEN THE COVER FOR ANY PROBLEM THAN NEED TO BREAK THE ADHESION. SEE HOW THESE DEALERS ARE BEFOOLING CUSTOMERS.
Few weeks ago i send my honda city to SERI KEMBANGAN honda service center to service my car, the guy told me that i need to make an appointment on the week day for servicing. I so angry about it, since that is not much car is waiting for servicing and the guy attitute is very bad. After that i send my car to other service center, they no need to make any appointment. I hope the top management will take action and hope will have some more improvement.
I am a female customer that bought a car that was labeled Certified from this dealership. I have had a whole week of headaches. The salesman made all kinds of promises to do everything that needed to be done before I signed for the car. I purchased the car late in the evening but realized that detailing would be necessary and new tires. The next day I discovered it also had a cracked windshield as well. I made four trips in four days for scheduled appointments; each day it was an excuse to not meet their promises. After the fifth day, I spoke to the head of Used Cars, he agreed with the salesmen and was not going to do anything else to make the sale of the car as agreed. He even said it was an "as is" deal and sarcastically remarked, "You have a good evening". This was not the case when I bought the car. It was supposed to be certified just as a new car with everything covered from the top to the bottom. I have A-1 credit and I could have easily bought a brand new car at another dealer. I signed several papers, which I only received a few in the mail. I would not recommend this dealership to anyone who expects to get what is promised.
I have a problem with my Honda unicorn the bike. The bike starts but the moment I accelerate the engine...
I recently purchased a BRAND NEW 2008 Honda Accord Coupe. I called and complained of a recent WATER LEAK just above my gas, break and clutch pedals. It rained maybe 2-3 days after (a week at the most), and as soon as I got in the car to press the clucth, water came draining down all over both of my pants legs. Water drained down for about 5 minutes!!! I called and complained and I was instructed to take my car to the nearest Honda dealership, being that I bought my car out of town. Well, I contacted the nearest, and the second nearest, and the third nearest... Nobody was able to see me immediately, and not only that, I would have to leave my car and I wasn't even offered a rental or a loaner car!!! WTH!!?? I JUST bought this car! It's not even 30 days old yet!!! So now here it is 2.5 weeks later and my car smells like mildew when you leave the windows up too long. And I was just able to drop it off this morning, and they still couldn't offer me any car to use!! Nevermind MY EVERYDAY LIFE!! I am at a loss; disappointed; pissed to say the least. I either want a new car or some compensation for my troubles! I am having to "catch a ride" with someone b/c HONDA came up short! Not cool!!!
I will like to bring this matter up to the public, so that in the future the customer who wanted to purchase a Honda car will not be taken for a ride.
In January 2008, I purchased a brand new Honda 1.8cc IVTEC in Malaysia. After a week driving the car i started to experience defects on the quality of the parts.
Tthere was a knocking noise that comes from the steering then followed by the brakes vibrates each time in brake.
The front wheel will produce a cracking noise at least 2 to 3 times a day. It could be from the absorber arm.
The front arm cover in the interior of the cover was not fix properly.
The rubber on the back seat door was not fix properly.
The is also noise from the back wheel section and this could also be the coz of the back absorber arm.
The driver side power window cannot function properly and many more minor parts that was not fix properly.
I send my car to the service centre and informing the service advisor of all this issue. The funny part is my car was send to the service centre for more than 8 times for the same issues, and each time they said they have rectified the problem.
At one point of time my car was sitting in the service cebtre for 1 week to get the steering issue done but unfortunately it was not.
I have send countless e-mail to Honda Malaysia stating all the inconvenience that I have gone thru, but all seem to go on deaf ears.
Till to date i still have the same issues, unsolved.
So people out there, Pls think more than 10 times if you were to buy a Honda car.
You can write to me at [protected]@gmail.com
Starting trouble of 'Pleasure' two wheeler purchased. Not resolved by service center. Beware all!
I have a 2 year old (2006) Honda Civic which is still under full warranty. I dropped the car 9 days ago for...
For months we have not received monthly staments .Late fees, higher intrest rates, phone calls from people that you cant understand their english give you the run around tell you it must be the post office not delivering the mail.As I am typing this my husband is speaking to another rep from GE money bank and getting the same run around saying statments have been mailed or we should pay through the internet where the statement is being sent (which is it?). The e-mail they`re supposedly sending it to is`nt even the right one which is why we could not find it, not that I would pay through the Net anyway. We simply want our statement in the good ol US mail! ps the rep says she is sending us a statment via us mail we will see in a few days if comes or just another person trying to get me off the phone.
I purchased Hero Honda Passion Plus motorcycle on 26th June’08. There was manufacturing defect which I reported next day to the dealer “Amit Motorcycles (P) Ltd – Kolkata that there is sound while taking & releasing clutch in 1st & 2nd gear (mostly in 2nd gear). Dealer advice me to go to service station they will do the needful. The motorcycle given to Service station on 4th July (Km reading 180), they delivered me on 7th July. At the time of delivery the sound decrease up to 50% but not totally solved. After 2 days the sound increases as same as before. Again I reported to the service station & they have taken the test drive and assured me that they will rectify the problem on first free service because the part required is not in the stock. On 21st July’08 I have given the motorcycle for 1st servicing. On 22nd at the time of delivering I noticed that nothing has been changed in my Clutch problem, the Sound is coming as it was. I have not taken the delivery of my vehicle and advice them to rectify. As per their supervisor the sound coming while taking & releasing clutch is the normal sound, but I proved them wrong by driving another Passion Plus at their service station, then they agreed to rectify. Yesterday a call comes from service station that my motorcycle is ready and the problem is also shorted out. Today I went to take the delivery but after taking trial drive found nothing have been changed in the sound of Clutch. They want to satisfy me in various ways, technically practically but I did not satisfy. I just want my problem solved, why my motorcycle sounds while other motorcycle not including the same model. My motorcycle is still in the service station. I have been harassed from the first day of my motorcycle purchased till date. My faith with HERO HONDA is gone.
In February, I had a Lamda/Oxygen sensor replaced by Casey Honda in Athlone to get rid of a "check engine" light in my Dashboard. This is on a 2000 Honda Accord. I took the car for NCT and it failed due to emissions in July. I took it back to Casey's and I got a call back from one of the staff who told me that the part that was replaced in February was replaced badly and had caused the problem. I asked them if I was going to be charged for this to be fixed and they said they would call me back. Customer service didn't suffice and I didn't get a call back. I ended up going to the garage myself because it was almost 6pm, time for them to close. On getting there, the receptionist who seemed wary to tell me what was going on proceeded to tell me a mixed tale that my car needed a new CAT sensor and a new Oxygen sensor and what I had been informed about previously was wrong. I smelled a rat, they were changing their story. What sort of professionalism is that? They also told me that it was going to cost me more that 400 Euros to have the problem sorted. Is this how you do business? Fleecing people by telling them different stories, I'm appalled by how Casey Honda treated my issue with a lot secrecy and deviousness. I would not recommend anyone to go to them.
As a regular custome to this dealership, Today I was in for service for my 2008 Accord. It looked like some sort of meeting had just got done, and I had a few questions on a 2009 Pilot they had in the showroom. All of a sudden, I heard yelling and a short male, indian complection was yelling and degrading a salesman for what sounded like something he didn't have any control over. Now I'm no expert, but should this type of behavior be going on in a dealership showroom with other customers?? It appears that the short gentleman was a manager of some type. And he's in charge?? What does that say for the rest of the customers in the building?? I paid my bill and left. No one should deserve to be talked to this way by any employer. This individual should be working at his morels and anger issues in front of others. Everyone has right to speak thier mind, not like that. There are 2 sides to every story and the one on the recieving end never had a chance. You should avoid this dealership and the management there as well. Unless you choose to be a victim like the others that work there.
Took my Honda motorcycle in for repair. They would not do repair because they said there was rust inside the drive shaft cover. If the cover is leaking then the cover is faulty and any damage done should be covered. The dealer and Honda both accused the other of refusing the repairs. I paid $700 for the warranty and $175 to the dealer to tell me that they would not cover the repair.
I want Honda or the dealer to take responsibility for repair or refund the $875 that they took me for. And I thought Honda was reputable, boy was I wrong.
I bought my Hero Honda Splendor NXG bike this January after driving the bike for about 3 months one day my bike got puncher in an highway so I went to a nearby workshop and changed the tube, after changing the tube I felt that my bikes back wheel moves to the left side while driving so I approached the Fort Point Hero Honda Service center at Mahim Mumbai, the supervisor there told me that It is happening because of the tube so it has to be changed, I told him to change the tube and i asked him to do the powder coating also but in the evening when I collected my bike I found that the tube was not changed and no coating was also done, when I spoke to the senior supervisor (Khan Bhai) he told me that we have changed the tube please trust me.
I took my bike back and I experienced the same problem again now my bike has slipped twice and I fell down. Luckily I got no injury as I was driving slowly both the times. Now I am feeling that I have done a mistake by buying a Hero Honda Bike. I don’t know whom to approach.
I think I will have to file case against Hero Honda.
I have purchased a hero honda hunk on 28.03.08 & i have faced 4 defects. I too it to service center and they...
I had purchaed a herohonda hunk from an authorized dealer named Ace motors Calicut kerala at before the first...
My husband and I purchased a brand new Odyssey Van in June 2006. Absolutely love the van. We have had no problems until we realized our air conditioner wasn’t working recently in May 2008. Our van only has 24, 000 miles on it. I called Fairfield Performance Honda service and was told if it is a rock that damaged the condenser it is not covered. I said, a rock and she replied; yes rocks can damage the condenser. My husband and I never have heard such thing. Without Honda even looking at my van they already knew exactly what was wrong. So that day I got a phone call from service and sure enough they said a rock has damaged your condenser and it would not be covered because that is consider road debris and it will cost you 800.00. The service person said they see this every week and then he said I mean once a month so I was curious and got on the internet to see if anybody else have had the same problem and sure enough hundreds complaints with the same problem. I contacted Honda America Corp and they said sorry it is not covered because it is road debris damage. It’s not my fault and thousands of other consumers fault that they poorly designed the Honda Odysseys and Honda Accords. I noticed on the new 2008 Vans and cars they have a protection on the front now. But that’s not fair for all the people who have purchased a van or car 2007 or earlier. I think that they should have a recall on this matter and fix the problem. I didn’t pay $30, 000.00 for a van to have this problem. They need to put some kind of protection on the van so it doesn’t happen again. I just want to let all other consumers beware of this so they don’t make the same mistake we did. I am contacting the Consumer report, Better Business Bureau all news media and papers until this problem is taking care of. I already have one local TV station doing the story. If we would have known this problem before we wouldn’t have purchased it. I think Honda is treating their customers very poorly on this matter and should definitely have a recall.
Thank you for listening to my complaint and hopefully we will get this solved.
I have a 2 year old (2006) Honda Civic which is still under full warranty. I dropped the car 9 days ago for various reoccurring problems. The dealership called me yesterday and told me that the car was ready. When I went to the dealer to pick up the car this morning, I was treated very badly and unfairly. The following is a few details of what took place.
One of my complaints about the car was a noise coming from underneath the car for first 3-4 minutes each time I drive the car after not driving for a few days. The service advisor (Kathy) told me that the mechanic un-bent a metal within the break system and the cost of this was $100. I asked to see what the mechanic un-bent (I am a Mechanical Engineer with a M.S. degree. I am unconvinced that a bent metal will not cause a problem that I described above). Both individuals I dealt with (Kathy and John Ross, General Manager) refused to show me what was done on the car. I explained that I felt uncomfortable paying $100 for un-bending a metal and I needed to see and understand what was done. They were very short with me and simply said no. Then, I asked if I could speak with the mechanic who allegedly un-bent this mysterious metal. I was told that it was not an option either. I was warned that I had to get my car out of their service center that day or I would be charged $35/day storage fee. I had no option but pay for a service that I,
a) didn't ask for,
b) doubt that Bronx Honda repaired anything to begin with,
c) or even if they did, that repair was not authorized and most likely unrelated to my original concern.
Allegedly, Bronx Honda mechanic test drove my car for the noise and found out that one of my concerns (road/wind noise) was due to faulty gasket around the windshield according to Kathy, one of the service advisor's. When I went to the dealership to pick up my car, the following is what I was told Because your car didn't have enough gas in the tank, we couldn't continue the test drive and we just didn't do the necessary repairs. This explanation shows the lack of customer service at this dealership. In a matter of fact, the car had still plenty of gas when I picked up the car. When I asked John about this, his response was You are all set. Your car doesn't need a gasket. Good bye.
The overall experience dealing with these two individuals (Kathy and John) was very unpleasant. They were not interested in helping, listening or accommodating any needs of mine. Their approach was Our way or highway, we have your keys. You don't pay; you don't get your keys.
There are another 4-5 disappointing aspects of the horrible service at this dealership. I will provide those in detail upon request.