Honda Motor

A defective, brand new Honda 2007 model CR-V had a defective oil seal from the factory. It was sold by Honda of Serramonte at 485 Serramonte Blvd., Colma City, CA, 94014, [protected] at 16 miles. Luckily, we did not go too far away--otherwise, the car would have stalled on the freeway when oil had been drained, would leading to an fatal accident!

We had it for only 2 hours, from 6 to 8pm. On Nov. 16, 2006, my spouse, May Choi, drove it from the dealership to dinner. After dinner, we found that a line trail of oil was coming into the garage and under the car all way to below the engine. The next morning, Nov. 17, 2006, the car was returned to dealer with a reading of 51 miles.

They cashed out our money, $22,000 and gave us a broken car. At Dealership, We were not able to reach the manager. after 45 minutes sad, angry and helplessly waiting in the dealership. We had contacted the main Honda customer office. someone came to us We felt From 10am to 1:30pm, we were frustrated and lost. We spend a lot of money on them but they did not really care about it.

We lost confidence on that car and Honda.
(1) That CR-V was made defectively.
(2) Oil was leaking out. It is a life or death matter on freeway!
(3) Originally, operation of 2007 CR-V had caused some damage. Some parts had to be replaced.
(4) It may be defective in some other parts. We were afraid to take that defective car on the road.
(5) It's not a new car any more. The leaking will affected and damaged some other parts. A lot of parts were taken apart to make repairs. Their inspections had failed before. We lost confidence on that dealership.
(6) The inspector failed to find the problem. [It was defective in factory.]
(7) The customer service was poor. On 11/17/2006, we were let waiting till. after almost an hour had passed, and the Honda main office was contacted.
(8)They were unwilling to satisfy our request [they refused to replaced it with another one]. Neither Honda and Dealership do not want to take care of us.
(9) Also They want to make profit by taking it back for less than we had pay for.

That is a wrong way to treat the customer.

Thank you for your consideration.

The Honda national customer service rep at [protected] said that the complete warranty service did not cover the reattachment/replacement of the rubber item that's partly detached and dangling from below the front bumper of the 2003 Honda Civic Sedan 4DR LX.

The Honda customer rep said it was the fault of the car operator and they would be glad to send me a copy of the complete warranty contract.

The Honda rep. would not disclose if there is a "problem" with this type of easily detached rubber. It appears that simply by parking and driving the front bumper over a curb that scrapes the bumper one can easily have the rubber rubbed off or loose.

The local dealership where we bought the car new said they would be glad replace the rubber item for their full fees of parts, labor, and taxes. John Eagle Honda Houston, [protected] at 18787 Northwest Freeway, Houston, TX.

I had expected much better from a Honda.

I have Bought Hero Honda Glamour Gls. Which in compare to other bike gives u a very bad performance. While driving the bike the shock absorber are so bad that the impact is directly on the back of a person driving the bike. I complained about this to the Hero Honda but there are no changes in the bike. Since i have bought my bike it vibrates like anything. I told them about that also. But i don't know they just say it is a problem with every bike. But i took a test drive of all bike but i found that problem only in my bike. Now they are not ready to listen to us. My bike is not a even a month old and there are so many problems in the bike.

My car was taken into the Rick Case Collision center for some repairs to the grill and hood. They had the car for over a month after I was told only 7-8 business days. Fine, wrong estimate of time... but why did my service adviser never return any of my calls, it was crazy to get a hold of him? This service and collision center is awful with communication. I would definitely go somewhere else. They are very untrustworthy.