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Honda Motor complaints 606

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4:23 am EDT
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Honda Motor no response for booking

i booked activa 125 before 2.5months but still today no responce from your showroom
your manager Sachin Shah is giving to his personal knowings
for your information i have 5 activa's at my home and i want to buy another one
what should i do/

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5:04 pm EDT
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Honda Motor defect industry

I bought a new car Honda civic 2013 since 1 week, after 2 days i found something wrong in lighting system, I went to service center at new cairo they told me there is a defect industry in fuse box and it must to change it and it takes minimum 1.5 months to change
i choked because its a new car .
i'm driving cars since more 35 years and it's the 1st time for me to have Honda and also this the 1st time for me to have a new car with defect industry,
i'm expecting a very fast response telling me that HONDA will change this car for me with another one because i don't like to have a new car with defect industry specially if it is very expensive car
my email address is [protected]@yahoo.com
the car shassis no is 11653

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2:44 am EDT
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Honda Motor regent honda authorized dealer complaint

I have purchased a Honda Activa 110 cc scooter from Regent Honda (Faridabad) on 10th Aug, 14. But the staff behaviour was not good even after asking in the showroom about the RC for the vehicle they told me that you can collect it from our showroom. But when i reached there they said it has not come yet you have to come again and we will call you. Even the staff behaved rudely.This was the worst experience i had on any automobile showroom. They are destroying the name of Honda in the market. I personally don't recommend this showroom for any purchase of vehicle. You can visit some other Honda Showroom and you would be happy if you get the best customer service from Honda but don't expect anything from this showroom - Regent Honda

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1:49 pm EDT
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Honda Motor road balance

To whom it’s may concern, DATE: 28/08/2014
Sub: (Complain about the specific vehicle)
I’m Soumen Dey of,
O-165/1, Mudiali, monsha row,
Garden reach, kolkata-700024.
Mobile no:[protected]/[protected]
E-mail ID. [protected]@gmail.com

Purchased a two wheeler CB Unicorn from
CUSTOMER CODE: CU90876
SELLING DEALER CODE: WB010001
Dealer Details
VIKAS MOTOR CO- WORKSHOP
ACHARYA JAGADISH CHANDRA BOSE ROAD,
CALCUTTA WRRKSHOP :1 BIJOY BOSE ROAD,
KOLKATA-700025

Vehicle details
Make: HMSI
Model: CBF150MA
Type: 71D
Frame no: ME4KC09CCE8699676
Engine no: KC09E86710091
Colour: P Black
Registration no: WB01AE5774
Dealer Invoice date: 06/05/2014
Free Service no: 903804

I have complained to the dealer on the very first day when I received the above mentioned two wheeler and even on my last two free service to the service centre, I also informed them to solve my mentioned specific problem that is,
The HANDEL adjustment of the two wheeler need to be checked, because it’s pulling on the both side balance while riding even low (10 to 20) or high (40 to 50) speed .
The service centre people checked the ball racer made the handle adjustment,
May be front or rear suspension or shock absorber need to be checked.

Hence it’s my earnest request to you to do the needful for me to avoid a major road accident. Please consider my problem with a serious note.

Thanking You
Yours Faithfully

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Update by STANLY SOUMEN
Aug 28, 2014 1:36 pm EDT

To whom it’s may concern, DATE: 28/08/2014
Sub: (Complain about the specific vehicle)
I’m Soumen Dey of,
O-165/1, Mudiali, monsha row,
Garden reach, kolkata-700024.
Mobile no:[protected]/[protected]
E-mail ID. stanly2u@gmail.com

Purchased a two wheeler CB Unicorn from
CUSTOMER CODE: CU90876
SELLING DEALER CODE: WB010001
Dealer Details
VIKAS MOTOR CO- WORKSHOP
ACHARYA JAGADISH CHANDRA BOSE ROAD,
CALCUTTA WRRKSHOP :1 BIJOY BOSE ROAD,
KOLKATA-700025

Vehicle details
Make: HMSI
Model: CBF150MA
Type: 71D
Frame no: ME4KC09CCE8699676
Engine no: KC09E86710091
Colour: P Black
Registration no: WB01AE5774
Dealer Invoice date: 06/05/2014
Free Service no: 903804

I have complained to the dealer on the very first day when I received the above mentioned two wheeler and even on my last two free service to the service centre, I also informed them to solve my mentioned specific problem that is,
The HANDEL adjustment of the two wheeler need to be checked, because it’s pulling on the both side balance while riding even low (10 to 20) or high (40 to 50) speed .
The service centre people checked the ball racer made the handle adjustment,
May be front or rear suspension or shock absorber need to be checked.

Hence it’s my earnest request to you to do the needful for me to avoid a major road accident. Please consider my problem with a serious note.

Thanking You
Yours Faithfully
www.honda2wheelersindia.com

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1:14 am EDT
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Honda Motor cheap service

Dear Sir,
I have purchased Honda activa December 2013. i am working abroad and every year i am coming 2 or three time. on the mean time i am using activa. now my complaint is HONDA ACTIVA SERIVCE CENTRE, KOONAMTHAI, COCHIN, KERALA, INDIA this service centre is very very cheap and bad service. Please confirm with your people or appoint your concerned person in that service centre. Because every day all people are fighting with that service centre.

Please consider our complaint and make action for that service centre.

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12:34 pm EDT
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Honda Motor honda activa delivery not received

I have booked Honda activa 125cc on 28/07/2014 .at the time of booking they said we will deliver you Honda activa within a week maximum. Yet we have not received any response from them. When I followed up for activa they said it will take 2months to receive the delivery.
Please help me out .
I urgently need this.

Gulshan rai jawa
[protected]
[protected]

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Honda Motor vehicle delivery status unknown

Ibooked Honda actival125 two wheeler on 17 May i ws told that delivery will take atleast 30 to 45 days and assured me I will get calls from honda Showroom to pick My vehicle.Ipatiently waited for the period .After 45 days i called the showroom for which Mr Venkat Reddy sales executive infoRmed to wait for another 15days.afterwards i went to the showroom and Venkat was surprised to see me.he again cooked up a story and told that vehicles came but was delivered to people who booked earlier than me.Again on 22 july he called and Informed that vehicles have come but however there are defect in vehicle and again i need to wait for 25 days to get my vehicle.it looks to me that mr. Venkat intentions Are not good and he doesnot wants to sell vehicle to me.perhaps he has already sold the vehicles to others at inflated price.I decided to buy honda Activa Purely on the brand basis.Had i Known I will be treated like this i would have gone to your competitors who are ready to give better customer services.I expect action to be taken against venkat for defaming honda brand image.i Hope somebody would reply back with a solution.I can be reacheD at [protected]@Yahoo.co.in

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Update by Albina Siddiqui
Jul 22, 2014 8:20 am EDT

Ibooked Honda actival125 two wheeler on 17 May i ws told that delivery will take atleast 30 to 45 days and assured me I will get calls from honda Showroom to pick My vehicle.Ipatiently waited for the period .After 45 days i called the showroom for which Mr Venkat Reddy sales executive infoRmed to wait for another 15days.afterwards i went to the showroom and Venkat was surprised to see me.he again cooked up a story and told that vehicles came but was delivered to people who booked earlier than me.Again on 22 july he called and Informed that vehicles have come but however there are defect in vehicle and again i need to wait for 25 days to get my vehicle.it looks to me that mr. Venkat intentions Are not good and he doesnot wants to sell vehicle to me.perhaps he has already sold the vehicles to others at inflated price.I decided to buy honda Activa Purely on the brand basis.Had i Known I will be treated like this i would have gone to your competitors who are ready to give better customer services.I expect action to be taken against venkat for defaming honda brand image.i Hope somebody would reply back with a solution.I can be reacheD at albina_sid@Yahoo.co.in

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8:30 pm EDT
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So I went to www.ArrowHeadHonda.com their website to check out pre-owned vehicles and I came across one that my sister might like it was a 2001 Toyota Camry and the price was $6, 998 which seemed kind of high to me as the vehicle has 129, 591 miles. So I immediately go to Kelly Blue Book and I find out that these ArrowHead Honda Guys are a complete rip...

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Honda Motor dealer did not handover the bill after the payment.

Today i went to International Honda Near Bus Stand, Bathinda and Brar Honda, Tinkoni Bathinda (Punjab) To Purchase a Activa Honda 110cc. The Dealing hand of the showroom told me that if you purchase the same with accessories woth rs. 4234/- then you have to pay total rs. 57, 174/- and the delivery shall be given to you on spot and if you purchase the vehicle without accessories, then the delivery shall be given after three months and in this case you have to pay Rs. 47, 250/-.
Finally, i agreed to purchase the same from Brar Honda and paid them a sum of Rs. 56, 500/- in cash after deducting the amount of basket after that all the formalities were completed i.e will issued, temporary no. issued, insurance take place, gate pass was signed, the vehicle came out from the gate, the file was completed for R.C. I was very surprised to see the bill because the accessories i.e Rs. 4234/-, they were not ready to listen me and refused to give the bill of accessories. The owner of the showroom said that no need to give the vehicle to this person and said the staff to return the payment. So they did not give the vehicle to me and returned my payment under my signature.

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Honda Motor service complaint

Dear Sir/Madam,
I have purchased Honda Activa From M/s Triumph Auto Sales Pvt Ltd. on 24.01.2014.
After few days I saw rust on the body at lower part, I complaint to the dealer they told don't worry we will paint it on your 1st service, but on 1st service during delivery they told they forgot and you can come any time for the same we paint the part.
Today on second service I also took attention to the works manager and he told that he remember that it will be painted at the time of delivery, at the time of delivery they have painted the body with brush and after not got satisfied with the service I complaint to the works manager he told that he have sent the vehicle for paint to the paint shop near to their service station and he have spotted the paint with brush and sorry for that now when you can spare time for paint .I think all the service persons thought that the customers are free and they can visit the Service center when ever they call, If we had paid for the product and service why don't they are giving the proper service on time .
Thanks,

Anil Misra Advocate
[protected]
[protected]

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ANJU MADAAN
, IN
Jul 15, 2014 8:52 pm EDT

After service 2 jun engine was making some noise, after complaint service boy change engine cylinder but we feel that activa has no pickup. We said to the dealer about this but very surprise after 3 rd july they had not giving any response. My activa's engine almost damaged but neither DEALER nor COMPANY is ready to listeing my problem.

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Pam Mansbridge
Southampton, GB
Jul 17, 2014 8:10 am EDT
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Two door locks and ignition failed on my Jazz. Quoted over £800 but the guy allowed me cost price parts and labour for £550. Surely this is not the first complaint and must be the responsibility of Honda

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shahapur
, IN
May 19, 2014 12:02 pm EDT

i am taken honda active scotter last 01year .scotter front wheel very sound in running pls solve problem

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Honda Motor horrible big business greed!

I co-signed on my husbands auto loan. Last summer while I was sleeping, 4 days shy of our 30 year anniversary, my husband shot me in the face, beat me in the head at least 11 times and tried to strangle me in an attempt to murder me. I barely made it out alive. He then took off in the Honda Civic mentioned above, totalled the car, and tried to carjack a woman along with running around damaging other vehicles in an effort to steal them.

Approximately $2500 was not covered my the insurance and both my insurance claims adjuster and I pleaded with GM to waive the balance as I could not afford it. Of course, they denied it and I had to pay off a vehicle that was literally a getaway car after an attempt on my life! Even though I was only the co-signer, my credit would've been ruined if I didn't pay it.

I am truly HORRIFIED by the greed with this company. It would not have even made a dent in their budget.

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Update by FLAnnie
Apr 18, 2014 9:56 am EDT

Don - I'm not blaming Honda, just asking for a little compassion. I guess that's too much to ask. The situation wiped me out financially so I am barely getting by. Now that I am more educated on insurance, I'd have asked for Gap coverage which was not offered by the newbie salesman at the time. Oh well, you're right. My problem, my fault.

Norman - the loan originated through Americredit (sp) - I think GM took over after that.

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NormanBates
Outofhere, US
Apr 15, 2014 1:27 am EDT
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Why Would GM finance a honda?

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Honda Motor used car sale

shopped for a used car under time constraints.
found this dealer while looking for private car sales on craigslist. was deciding between two hondas, one a 2002 civic lx with no bells and whistles, the other a later model...2005 i think with lots of bells and whistles. told salesman, Kurt, I wanted lower miles and good mileage, reliable transportation, and to keep the price under 4K. Kurt told me the civic had 120k miles on it; the other (accord, maybe?) had ...180K i think, and lots of bells and whistles and wouldn't get as good mileage. was told by kurt that the dealer is a wholesaler, they buy cars, put new timing belts and other parts in them and then sell for $300 over what the dealer puts into them. 'tony' or 'mike' ...manager/partner?...don't ever give their last names and seem to use the first names interchangeably...One of the two did all the paperwork and said he 'didn't have' the carfax for the civic. Kurt mumbled something about 'the cluster' needing work as I was getting out of the car after test driving the car, but it was NOT that the odometer was not reliable due to it having been rigged to override various sensors as I later found out! Rather, I think it was in response to my mentioning that the thermometer seemed to be registering that the engine was running hot.

I bought the car and four days later the timing belt fell off. I brought it o a reputable mechanic near where I live (about an hour from the dealer). He stated I was very lucky so it hadn't fallen off while I was driving at a high speed, as it would have been very dangerous for me or any passengers and would almost certainly have destroyed He the engine. I told him about the thermostat registering hot and he investigated that and found that the 'dashboard cluster' ...now the term cluster was making sense to me...had been tampered with ...wires crossed to override various sensors..that the thermostat was always showing hot though the car was not, and that was a dangerous condition since i would never be able to tell if it was actually hot! So he said it was essential to replace the dashboard cluster. All told these repairs cost me $1300.

I called Tony and explained this to him. He told me he would have Kurt call me. Kurt asked for copies of the repair bills. I sent several copies over several days with him telling me he couldn't see enough detail until finally he agreed he could see everything but that my mechanic charges were way over customary and that the dealer's mechanic would warranty and reimburse me for no more than $500. My position has always been that it is the dealer's problem that they put me in danger and at risk of destroying the engine and whatever charges i incurred as a result was theirs to make right and reimburse me, but I agreed at that point to $1000. Kurt at this point told me he had no authority to go that high and I told him to have Tony (or Mike?) call me. Mike called me and went round andround insisting that I come in to talk about the issues 'face to face.' I had already spent numerous hours on this issue, not just in the phones calls and documenting but also in being without my own car, and borrowing another car, getting that owner to and from his work, etc. I was not about to go to the dealer without a guarantee of getting $1000 from them. He absolutely wouldn't change his position that 'business is done face to face.' I told him they had all the information they needed for a decision ...he said he didn't have the copies of the invoices. I said I would fax new copies. He said 'we are not millionaires...we don't have a fax machine." I suggested photos on a phone. No...he kept saying 'come in.' I told him I was hanging the phone and he could call me when he had $1000 for me.

I then pulled up the car fax and found that the last known odometer reading on the car was 210K . I told I wasn't coming in till they had the money ready because I didn't wan't to spend any more time dealilng with them. Then I checked the value of a 2002 Civic in good condition with 120 K miles on it ...AND a replaced transmission as reported on the carfax and saw that at MOST it was valued at $2100, I then called Mike and told him I wanted a cashier's check to reimburse me for the repairs and that it was obvious that they sold the car for AT LEAST $1000 more than it was worth and I wanted them to 'make it right' ...He said if I would come in before 2 they would have the cash for me and they would have me sign a document to hold them harmless from any lawsuit.

I got there at 1:45 and was asked to sign a document stating they were giving me $1300 and wouldn't pursue them any further. I refused to sign it and stated I now required another $1000 in consideration of the actual lower value of the car. "Mike" turned to "Tony" who at this point was not making eye contact and working on a computer at the next desk. Then he got involved and said 'he was not going to get involved' but then said 'YOU hung up on me! NO ONE has ever hung up on me!" I said they could give me the $2300 and I would sign. Tony/Mike then said they couldn't trust that I wouldn't change the amount again...I got up to leave and told them I would take it to the Attorney General of Texas next...

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jela001
Sheridan, US
Mar 18, 2014 5:46 pm EDT

This is why you should NEVER buy a used car without having a mechanic look at it first!

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Honda Motor speed meter drum plate

I brought Honda Avtiva dated from Malwa honda Lajpat Nagar, New Delhi. dated 01-11-2013. After 50 K.M. its speed meter stopped. I called Malwa Honda he said me that it will repair in first service. i went V.D. Auto wheels. c-128, Ph-II, Maya Puri, New Delhi-110064. Tel.:- 011-[protected]. for services but after 70 k.m. it agains stopped. I went V.D. Auto wheels again but they did not change the meter. they ignore me. Form Last Two Months.

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sandhu saab
, IN
Aug 17, 2014 10:13 am EDT
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Three time services in honda service ajancy . Activa engine highly sound .

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Honda Motor scrap activa for new price

TO WHOSEOEVER IT MAY CONCERN

From
Jubin
Mahatmanagar
Kalpetta
Wayanad673121
To
Honda two wheeler, ktc Honda,
Respected Sir
I jubin roy, a customer from kalpetta, wayanad booked Honda activa on 21stNov 2013 at KTC motors, kalpetta, SreeAyappan complex, kalpetta P.O wayanad PH:[protected] having been waiting for this long, I deeply regret to inform you that I received a condemned or showroom assembled activa on 12th FEB 2014 evening
The details of the vehicle are as given below:
Honda activa, colour black,
Since the vehicle was delivered on 12th feb evening hours, the executives wanted to finish the formalities in hurry, but I noticed most of the fibre parts are pretty old or full of scratches some of its are the front portion, the left side covers and floor side metal coverings, silencer
Immediately I reported the issue to the manager Mr.Shaji Mob:[protected] he said we will change it on 1st service when I refused the offer, he showed me few VECHILE IN THE SHOW ROOM AND ASKED ME TO SELECT ONE, I THOUGHT THEY ARE GOING TO ALLOT A NEW ONE FOR ME BUT SURPRISINGLY HE SAID THE VECHILEIS ALREADY TEMP: REGD SO PLEASE SELECT ONE OF THESE AND WE WILL CHANGE IT FROM THOUSE VECHILE TO MINE, at the moment I could see only the external faults and they changed 2 covers and 1 metal cover.by then I was really desperate, I took the vehicle, on the road I knew it has some major issue either with chase or fork
Next day morning I stared the vehicle, wanted to take a turning, suddenly the right side handle got jammed and the vehicle moved little further hit on a small stone and I fell down
I had no time in the morning; I took it to the showroom in the afternoon they said its perfectly all right nothing wrong
I was not able to drive and again I took it to showroom on 14th feb they changed something and paid for some workshop issue bill given for 829.00/-?
Now they assured it’s perfectly all right, but the problem persist
Yesterday that’s 18th feb 2014 I kept for a check-up again, now they are insisting me to change the fork assembly and wanted me to make claim, since the problem persevered right from delivery I really don’t wanted to make a false claim, so I decided to speak to the manager shaji when he realized that the problem can never happen either it’s an old vehicle nor they have changed to some other vehicle, there is always a rumour that Honda people change parts from new one and sell it outside, however the manager never wanted to talk to me and he absconded from the showroom
I phoned up to Calicut KTC and spoke to mr.dineshan who himself claimed he is in charge of kalpetta, he said I will speak to shaji and come back to you, nothing happened, in the evening I again called him on mob;[protected], the person who attended the phone said dinesh spoke to you in my phone he is not here, but shaji says that it’s because of some accident
All of its parts mainly fork assembly, handle, fibre parts, silencer are 100% not new
>Now I wanted to know why they change things from one to another vehicle
>either you take back this scrap and give me new vehicle or pay my money back

Vehicle cost: 51, 769
Insurance:1225
Tax:3266

Total 56, 260/-
TPand reg 2050
So 58310
Accessories 3734
Total 62044
+ I have a loan and its 1st initial payment and loan charges also have paid

I will be very grateful if you could response at the earliest against this sort of cheating
Please do contact me on mob [protected] in case if you need further details
I would appreciate it if you could organise to have the problem fixed/use another repairer to fix the problem by 20th feb 2014 As I am sure you can appreciate, I rely on my bike for transport and apart from the Inconvenience, this problem has also caused me to incur additional cost

I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved by tomorrow i.e.20th feb 2014 I will consider taking further action to resolve the complaint either through the Departments or through the courts.

Yours faithfully
Jubin roy
Mob;[protected]

Copy to Consumer court, inspector of police kalpetta,

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Honda Motor scratches after service

HELLO SIR,
I HAD GIVEN MY HONDA ACTIVA FOR SERVICE AT THE AUTHORISED SERVICE CENTRE OF HONDA IN TRICHY THREE DAYS BACK. I HAD REQUESTED THESE PEOPLE TO DO SOME TINKERING WORK IN THE FRONT PORTION OF VEHICLE AND NEAR FOOTREST FOR WHICH THEY CHARGED ME EXTRA 360 RUPEES.WHEN I TOOK BACK MY VEHICLE, THIS TINKERING WORK HAD BEEN COMPLETED BUT THEY PUT SCRATCHES ON MY VEHICLE AT 6-7 PLACES.I WAS TOTALLY SHOCKED TO SEE THIS AND I COMPLAINED TO THE SERVICE CENTRE PEOPLE.I RECIEVED AN ABSURD REPLY FROM THE SHOWROOM PEOPLE WHOP TOOK NO RESPONSIBILITY OF DESTROYING MY VEHICLE AND TOLD THAT IN TINKERING WORK SCRATCHES WILL COME ON VEHICLE.
I WANT HELP IN THIS CASE FROM YOUR SIDE BECAUSE, OTHERWISE, WHAT IS THE USE OF GIVING VEHICLE FOR SERVICE AT AUTHORISED CENTRE.

Regards,
VAISHALI KANCHAN

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bhagvanmer
, IN
Apr 01, 2014 11:41 pm EDT

MY HONDA ACTIVA SCOOTER BROKEN TYRE
AND NO RESPONCE BY SHOROOM IN PALITANA BHAVNAGAR
NO SERVICE STATION BY PALITANA TALUKA

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Honda Motor starting problem

Dear Sir/Madam,
Regarding the above subject I already complaint. 20days back I have purchased Honda Activa Scotter.
But within 20day it is giving starting problem. It is now unable to start neither in self-start nor in kick start.

Due to a faith on your Brand I bought the Activa Scotter. But the issue upset me a lot. I am loosing faith on it.

I am working woman and my home is around 15km away from showroom/service center from where I have purchased.
Though the new Hond Activa Scotter is unable to start, I am unable to take to the service center. So please send your technician for the checkup.

Regards,
Sandhya

.

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Honda Motor honda finance america

I leased a car from Honda for 39 months - after month 36, I was contacted by the dealer who asked whether I would be looking for a new car.When I replied that I would and that I had started the process of researching my next model, the dealer informed me that if I wanted to return the car early, Honda would be happy to accept the car early as I was "such a great customer" and offered to give me a great deal on my next purchase/lease.

I returned the car but would not commit to leasing another Honda. The dealer said it would be no problem while calling nearly every day to sell me another Honda. I ultimately decided I would simply purchase a pre-owned vehicle - that's when the trouble began. I received a letter from Honda Finance stating I owed them 3 months worth of payments or us$900 (despite having returned the car with the dealers blessing) plus an additional us$600 for "excessive wear & tear" - for a total of US$1, 500!

When I called the dealer they informed me they could make it all go away if I decided to lease another car from Honda! I again told them I was not going to do that so they informed me it was "out of their hands" and to deal directly with Honda Finance America. I repeatedly attempted to find a resolution but they offered nothing but repeated harassment with threats of collection etc. They have now reported my account as delinquent to the credit agencies despite my repeated attempts to show them photos which clearly show no damage or any form of "wear & tear" to the vehicle or the fact the dealer accepted the car early on their request.

Beware this type of tactic from Honda!

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Honda Motor engine noise

sir,
I Purschased honda activa from DHRUVDESH HONDA AUTO PVT LTD, YESHWANTHPUR, BANGALORE..on [protected]. since then i am facing problems with vehicle..there is a vibration and jerking in rear wheel and there is noise in the vehicle..the service center people are not able to solve this problem and they are saying there is no problem in vehicle Instead-of solving the problem..I sent an email to the company regarding problem but i did not get any reply from them.i am tired of visiting service center frequently.. ..the following are the details of the vehicle.

reg no: KA041921
CONTACT NO.[protected]

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S
S
Srp12345
, US
Dec 15, 2016 9:32 am EST

I also have same problem started, my honda activa makes bigger sound after some time of starting and stops only when switched off.

R
R
RAMASAMY RAVI
, IN
Aug 03, 2014 11:25 am EDT

I AM ALSO FACING SLEMAME PROB

R
R
RAMASAMY RAVI
, IN
Aug 03, 2014 11:25 am EDT

i am also facing same problem

M
M
MD.ILEYAS
, IN
Mar 29, 2014 2:38 am EDT

A WHIRLING SOUND OCCURS IN DOUBLE SEAT DRIVING OF VEHICLE

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10:13 am EDT
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Honda Motor defective honda motocar

PRAKASH A/L RAMADAS

42 - 2048, TIARA VIEW APARTMENT,
JALAN LOH POH HENG, 11200,
TANJUNG BUNGAH, PENANG, MALAYSIA.
CONTACT NO:[protected]

To whom it may concern,

Re: HONDA CIVIC 2.0L – Registration Number PLF15

The above refers.

On 2.09.2013, I purchased a motor vehicle from one of your dealership:-

Car model : HONDA CIVIC 2.0L ("the said vehicle”)

Chasis Number : PMHFB3620CD402899

Registration Number : PLF 15

Registration Date : 02.09.2013

Dealer : VIVAHILL AUTO SDN BHD
No.1, Jalan Sungai Tiram 4,
Sungai Tiram, Bayan Lepas,
11900, Penang, Malaysia.

SALESMAN : CHEAH JEN YUAN

I regret to inform that unfortunately the said vehicle has been utterly UNSATISFACTORY.

I seek your immediate attention to the following problems that I started experiencing merely four (4) days after the date of purchase:-

CAR PAINT DEFECT (Enclosed photographs of the same)

I was flabbergasted to discover the paint work on my motorcar is DEFECTIVE merely four (4) days after the date of purchase.

There appear to be crack on the surface of the paint work on the body of the said vehicle at number of places.

I then referred this to my Salesman and a Service Manager (who’s name was never disclosed to me) took few photographs of the affected areas and promised to revert within one or two days with the result after examining the problem.

I waited three (3) days and absolutely NO FOLLOW-UPS, NO REPLY, NO TELEPHONE CALLS from either one of them.

I was then asked by my Salesman to go and figure out the problem myself ! I then had to take my own initiative and enquired few experts and I was informed that this is a manufacturing defect by all the three (3) experts whom I met.

I, then went back to the said dealership and met one, Ng K H (Technical Manager), he too then took a few more photographs of the affected areas and agreed to repaint/spray the affected areas.

My concern is, I was confirmed that these defect will spread throughout my motorcar like cancer !

The crack paint on the surface of the motorcar is cracking / appearing from within the body of the motorcar !

I, as a bona fide purchaser of the said vehicle completely dissatisfied with the said vehicle because it is now a defective motorcar and even if they agreed to repaint it, It is now CONSIDERED AS A DEFECTIVE SECOND HAND CAR!

I WAS TOLD THAT NO MATTER HOW THEY REPAINT IT, IT WILL NEVER LOOK OR BE THE SAME AS A NEW CAR !

I DID NOT GET VALUE FOR MONEY AND THIS IS MY FIRST HONDA !

SCRATCHES ON PLASTIC PANELS (Enclosed photographs of the same)

I encountered multiple scratches on the interior and exterior plastic panels of my motorcar (discovered on the same day when I collected my car). I was also NEVER RESPONDED by my Salesman and turned deaf ears to my complains.

5KM

I also noticed that my brand new Honda has ran for 5 km! (5 km is not a short distance). When enquired, my Salesman responded all the Honda vehicles are the same.

DELAY IN DELIVERY

My motorcar was supposed to be delivered at/or by 11.30am on 02.09.2013. Unfortunately, I was made to wait 7 ½ hours and only collected my motorcar at 6pm ! THERE WAS NO PROFESSIONALISM IN HONDA !

SALESMAN

Despite the irresponsible attitude of the Salesman as highlighted above, I was also stripped-off of my right to rate/grade on the evaluation paper.

The Salesman merely asked me to sign the evaluation paper and informed me that he will grade himself the maximum points on all the available categories to reflect a good image on his performance record.

The same Salesman who “washed” his hands off when my vehicle encountered flaws. I hope your management will take stern action against the salames as one rotten apple will spoil the whole basket and your reputable name !

I have suffered a great deal of personal hardship (having to drive my car to Honda numerous time and seeking outside experts opinion), loss of time and personal distress; trying to resolve this matter.

Personally I look forward for a new, defect free replacement motorcar as I feel mere repairs done to my current motorcar will do no justice to a first Honda user such as me.

I find it utterly difficult driving a defective motorcar around when I invested my hard earned money on this motorcar and it is ONLY 2 WEEKS OLD!

I also do not know, what other problems might be lurking beneath this motorcar (the phobia will cause more mental distress).

I look forward to your reply and resolution to my problem. If however, the matter is not satisfactorily resolved by within one (1) month (15.10.2013), I will consider taking further action to resolve the complaint either through a Consumer Tribunal, media or through the courts (I am a lawyer myself).

Honda is reputable name and I hope Honda is concerned with the costumers and not just their money.

I SINCERELY LOOKING FOWARD FOR AN AMICABLE SETTLEMENT BY REPLACING ME WITH A BRAND NEW DEFECT-FREE HONDA 2.0L MOTORCAR.

Thank You.

Yours Faithfully,

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H
Honda civic scam
Bronx, US
Oct 16, 2013 11:24 am EDT

they should be shut down scams are going on at this location.All of them

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1:25 am EDT
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Honda Motor complain regarding defective engine of my new honda activa-ksn honda, chennai (dealer)

I have purchased a Honda Activa bike with Engine no.JF50E80312983, Reg.No.TN 09 BT-7629, Invoice No.13IW03970 dated 30-July-2013 from KSN Honda, Ekkaduthangal, Chennai.

I have completed only one free service of the bike at KSN Honda Service Centre, Chennai on 30-jul-2013. I have been complaining about the starting problem before my 1st service itself. same problem occurred again after 2 days after my 1st service and I left my bike in the KSN service center on 31-Aug-2013. The KSN Service engineer asked me to leave the Bike for two days in the workshop itself, so that he can analyze the problem and resolve it. After two days they delivered my bike with promise that 100% the problem will not occur again, the Service engineer said that he has changed some o-ring and some other part.

Again after 3 days I faced the same problem my bike didn’t start, I went to the KSN show room directly and informed the sales person Mr.Bala about the issue on 7-Sep-2013.Mr.Bala and Technician from KSN Honda came to my home on 10-Sep-2013 and took the bike to the service station. Mr.Bala also promised me the same that, he will take special care and he will also call the Honda Motors Service engineer to solve this issue. On 12-Sep-2013 around 7 pm Mr.Bala delivered the bike at home saying everything was 100% perfect and said that he has changed the Jet in the Carborator. Again on 13-Sep-2013 morning I started my bike but my bike didn’t start and I called Mr.Bala and informed about the issue.He came along with a technician around 5 p.m and took the bike to the service centre.when i called him to check the status regarding the bike the concern person irresponsibly saying that you can directly register a complain in HONDA head office.still the bike is with the dealer(KSN HONDA).

I found same defect again and again, I doubt casted in my mind that the said dealer have cheated me by selling a bike with defective engine and also making deficiency in service to me as a customer. Hense I request you to replace the defective engine bike which is with the above named dealer KSN Honda, Chennai.
Note: The Dealer(KSN Honda) initially gave one registration No., but while receiving the RC Book the Registration No. is changed.

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P
PUJA MODI
, IN
Oct 10, 2013 5:02 am EDT

DATE : 10/OCT/2013
NAME : PUJABEN CHETANBHAI NASREEWALA
ADDRESS : KHUBHAR VAS NAKA JUNI POLICE LAIN SAME, DEESA

NEESARG HONDA SHOW ROOM DEESA
DEAR : SIR / MADAM
SUB: MY HONDA ACTIVA HET SUBJECT FOR AVG
I AM PUJA MODI REQUEST FOR IS MY ACTIVA HET NE AVG 40 NE PAR KM APE CHE AND COMPANY AVG 60 NE KM PAR KM KEVE CHE TO MARE AVG SUDHARI APVA REQUEST FOR YOUR COSTOMER ME MOBIL NO [protected] PLS HELP ME CALL BACK FAST
YOUR FATHFULLY
PUJA MODI

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About Honda Motor

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Honda Motor Co., Ltd. is a global corporation known for its diverse range of motor vehicles. It manufactures cars, motorcycles, and power equipment. Honda also provides financial services to customers and dealers. The company is recognized for its commitment to innovation and sustainability.
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Overview of Honda Motor complaint handling

Honda Motor reviews first appeared on Complaints Board on Sep 4, 2006. The latest review Poor services complaint against Honda center Honda avenue expressway Islamabad was posted on Apr 12, 2024. The latest complaint honda civic car 2016 was resolved on Jan 19, 2017. Honda Motor has an average consumer rating of 2 stars from 606 reviews. Honda Motor has resolved 211 complaints.
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