Home Depot — return policy rejection
I purchased a low voltage transformer for $40.32 five years ago to replace one that wasn't working properly. After tinkering around with the old,it started to work. Rather then bring back the new transformer to the Depot for a refund I kept it as a spare. The original finally went out and I replaced it. The "new" one was defective and useless. Home Depot wouldn't take it for exchange because of its age. The unit was in the original box, pristine and I had the original receipt. It was obvious to management that it was never used. The excuse that it was "old" doesn't "fly" with me and I don't believe it to be a reason to reject my claim..