When ordering a product (toilet - a quartz vanity top) you are asked when you want the delivery. I always ask for several days out in order to get the delivery, yet inevitably after I have set up plumber to install, homedepot reschedules the delivery for days later. Which has cost me money because I wasn’t able to cancel the plumber in time. I would have picked it up had I known that there would be a delay. Why ask the customer when they would like the delivery if they are not going to deliver the product in that timeframe. So I’m not sure if Lowe’s is any better but it’s time to try something different.
Recommendation: Confirm the delivery date by phone after you order on line