Lewis center, ohio, store on owenfield drive. Horrible the way they treat customers. Especially the flooring department — if there is even anyone nearby to ask, they make it clear that customers are nothing but an annoyance. The cashiers and the guys working in lumber are usually nice, but god help you if you want to buy windows, doors, hardware, or flooring. Today I needed to buy a piece of vinyl flooring, and after being ignored by the two older guys sitting at the desk, I politely asked for help "when you have a chance," but the guy didn't want to move a loaded pallet that was in the way of the rolls of flooring so he literally said he couldn't reach it so sorry. No suggestions of something else that might work, no suggestion that I come back after they got someone to move the pallet, nothing thigh. Just a "sorry" and he went back to his desk. I have been completely ignored while waiting to buy flooring several times (maybe because I am a woman?) but this is the first time they have actually refused to sell me something! Unbelievable.
I've spent tens of thousands of dollars in this store over the past decade, and their service has only gotten worse. I live super close to this store so I don't want to drive all the way to lowe's, but wow, it's awful. So frustrating.