HDFC Bank — fund transfer with imps

Hello Support,

My Account Details:

Name: Arun Kumar
User ID: [protected]
A/c Number: [protected]
Contact Number: [protected]


I tried to transfer funds from last 2-3 days, But I can't able to transfer funds to other account. I want to transfer funds Via IMPS to other ICICI bank holder. Everything is Ok steps:
1) Added Beneficiary Account.
2) Added Amount 3000/- and Remark
3) Clicked confirm option and in next page I confirmed erveything but in the Next Step:

Error:
*** We regret to inform you that we could not complete your transaction. For more details, please contact your nearest HDFC Bank Branch, or our PhoneBanking service. You can also write to us at : https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/CustomerCenter.aspx ***


I continue talked with your customer support, but your support services are very poor, they only asked question for security and said try after 2 hours, 10 hours, 24 hours etc but there's no solution from your support team. I really hate this type of Services.


Please resolve my issue As Soon As Possible

Please let me know if my side any problem.


Regards,
Arun