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HandyMan Club of America / Scout.com

HandyMan Club of America / Scout.com review: frustrating and unauthorized membership! 270

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12:00 am EST
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My husband recently received unsolicited mail from the Handyman Club of America. We did not sign up for anything from this company. We just received an official notification saying they were going to take us to a collection agency for past due membership. The letter has no contact information for the company, nor could we find any way to contact them on their website. This is extremely frustrating and should be illegal!

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Rene Cruz
Bridgewater, US
May 26, 2014 7:19 am EDT

After I finally got them to cancel, I also received two credits to be used on their stuff which is totally useless.

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bm1450cc
Port Jervis, US
Nov 16, 2013 9:19 am EST

after my membership payment I went to freegiftsite to find out I will not get them. what kind of hoax is this?

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Nancy Jackson
,
Feb 13, 2008 12:00 am EST

My husband has received harassing notices to pay for this membership kit that we did not ask for.

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Fred McPherson
,
Dec 11, 2007 12:00 am EST

On 9-4-07 I sent a check to them for $12.95 for a one year membership. Membership # [protected]. My check # is 13474 & this check has cleared the bank so they received my money. I send them a letter on 11-13-07 informing them that something was wrong with them. The only thing that I just received from them was another bill today. They don't have a phone # or I would call them for a answer. I hope this does not fall on closed ears.I will be waiting to hear from you.
Fred

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john schuetze
san antonio, US
Mar 11, 2009 11:40 am EDT

Google can't find account web page as listed above.Tried to contact memebership page and e-mail comes back as can.t find. Signed up for a 1yr. offer about march1. for $12 yr dues. Got invoice 3/9 saying I was past due for $24 and I have not even received first magazine. No response from them to inquires.
John Schuetze member #8012203

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Karen
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Aug 08, 2007 12:00 am EDT

I too have been duped by this company and was sent a collection letter from RMCB. I called [protected] which was listed on RMCB website and spoke to a customer service girl and explained what was going on (and mentioned this complaint site) and was told she would delete the bill and I would not receive further collection letters. I hope this works!

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MICHAEL HERRON
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Jul 15, 2008 4:03 pm EDT

Threats to send collection of unsolicited membership dues to an agency... (they did) harassing mail about accepting a lifetime membership... these guys are really a bunch of ###s, that should be locked up on an ethics charge... I just suffered a stroke and am not interested in playing with their toys!

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Randall Dawson
, US
Sep 13, 2013 7:37 am EDT

To cancel call [protected]. They answered and cancelled quickly with no hassle. http://www.handymanclub.com/member-benefits/faq/view/detail/article/4000/cat/1727

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Zack Sakha
Greenwood, US
Aug 18, 2013 6:38 pm EDT

Membership #[protected]
I have been with our Military in Afghanistan in the last seven years. Please do not cancel my membership. I will be home in 2014 when my contract runs out in 2014
I appreciate your kindness.
God bless America

Zack Sakha

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Maurice L. Outlaw
Brooklyn, US
Aug 13, 2013 3:53 pm EDT

Hello, I am Life Member: Maurice L. Outlaw # [protected]. I have been a life member since 04/2009. I have lately nitice that there were some items that were to be sent to me that weren't. A deluxe 101-Piece Quickchange Driver and Drill Bit Set. And Professionally-Quality 18-Volt Cordless Drill. Now my membership is fully paid up, and would greatly appreciate what is do me. Also I haven't been sent any products for testing. So if that is a mistake on my part, I would like to correct it now, by asking to be put on the list for product testing. Thank you very much, your cooperation in the matter is greatly apprecited.

Faithfully yours,

Maurice L. Outlaw

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Viola C. Butler
Pueblo West, US
Dec 13, 2012 12:58 pm EST

I became a member on May 9, 2012 and paid a membership fee for 2 years. After receiving a tiny something, which was not even really useful, I received more than one reminders to pay my dues! Never ever received any more of the advertised "try for free and keep it" tools.
Is this so called Handyman club even legal?

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b.grenko
Prospect, US
Jun 28, 2012 4:57 am EDT

I became a life member about a two years ago. I hardly get any of the benifits they promised. I called about doing product testing, they said ":we will get that right out to you." to this date I have not tested a product. I also get bills for stuff all the time that I did not order. Is there a way I could get a refund on my Membership fee? Also, The tools you get when you become a life member, are junk. The router broke as soon as I turned it on.

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Linda abramson
, US
Jun 23, 2012 10:37 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I couldn't agree more. One day my husband got a bill for a "lifetime membership" at ONLY $24.00. I scribbled across the bill -- DID NOT ORDER -- DO NOT WANT -- CANCEL THIS "MEMBERSHIP". Next month I got another duplicate.

Now that I know what their game is, I will try the two numbers -- the one given by the gentleman above and one I found on one of several Handmany Club of America websites.

I'll let you know how it goes.

Linda Abramson

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Jgallay
Three Rivers, US
Jun 15, 2012 9:19 am EDT

I have a paper it says visit freegift.handymanclub.com, for a free bucket organizer.
I see no icon for this, or any thing else.
member #[protected].
Thanks

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Rubertha Gooden
Talladega, US
Jun 06, 2012 9:22 pm EDT

Tell me how can a company like this, try to make you pay for something you never got. That is not right, I'm trying to make this right, help me get it right, please. I can not pay for something I did not get.

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wyatt earp
winnterport, US
May 14, 2012 12:33 am EDT

Yea right, , , , , I had did a one year subscription for " THE FAMILY HANDYMAN" magazine .. my daughter was doing this fund raiser thing, so in support I did. but now I get this HANDYMAN CLUB OF AMERICA past due $24.00 pay now bill or we will send you to collections ... I used a [protected], which turns out to be the History Channel club **** AND **** HANDYMAN CLUB ! which at her first attempt to use the JEDI MIND TRICK and played dumb- finally came clean and said they were connected... and she canceled it my unwanted memebership... that was 11:15-14 MAy 2012 --- so now we'll see if ...

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michael paulson
Harrison, US
Mar 15, 2012 10:58 am EDT

well payed my membership was instructed to go to "freegift.handymanclub.com " what a joke gives you a run around, hey guys if your not going to give a free gift ...then dont say you are...you got my money and you can bet i wont be renewing it when its up...

Michael a Paulson
maint mechanic 30 + years

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collectionareyoukidding?
Lancaster, US
Mar 14, 2012 6:46 pm EDT

Me too! Ditto...I'm a female factory worker...why would I get a handyman magazine? Now I'm in collections? Is this a scam? Retrieval-Masters Creditors Bureau, needs to validate their claims before threatening someones credit!

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peewee wright
Big Lake, US
Mar 10, 2012 8:52 pm EST
Verified customer This comment was posted by a verified customer. Learn more

i got this bill from handyman for 24.00 dollors. i sent them a letter saying dont send me any more bills for there dues. thay wrote me back and said tay were going to send me to a collection agency.

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laura stansfield
mansfield, US
Feb 08, 2012 6:34 pm EST

After I paid for the third book I got, I sent notice with lit that I wanted It cancelled, I keep getting bills from them from after I cancelled, and as I had got nothing from them I dont owe them.Thinking about a lawyer

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chrysler
, US
Feb 07, 2012 2:39 am EST

I joined when I received a flier, it sounded pretty good. So I joined and I received my product, shortly after I received more fliers to pay for 1, 2 or 3 years . if I wanted to. This was just weeks after I just joined, why not wait till I was a member for awhile. I called them and ask why and how long it take to receive testing tools. You wouldn't believe the answer! 6 months to a year, so after my membership runs out. I might of maybe received something to test.. So why should I wait so long? I just called and cancelled my membership, after reading so many negatives...Think this is a bunch of hog wash, , ,

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tbuckman
buda, US
Dec 31, 2011 5:39 pm EST

I have been a life time member since the middle 90's and they used to send me things to test like sand
-paper or they would send a drill bit guide but nothing anymore I just get the magazine. It is just like they suckered you in then forgot you.

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tbuckman
buda, US
Dec 23, 2011 6:50 pm EST

i have been a lifetime member since 2004 and since i have became a liftime member i have not received a single item to test. it is like they got my money and then for got about me. i do get the magazines but not in a very good timely manner

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TIM KOVACS
Adelaide, AU
Aug 10, 2016 5:44 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I AM FINANCIALY STRUGGLING SINGLE DISABLED PENSIONER I WAS HELPED OUT IN GETTING MEDIA FEED(HAD 2 PAY BACK) I HAVE AGAIN AND AGAIN CANCELLED THIS FROM GOING ANY FURTHER SO I ASKED FOR IT TO BE A CANCELLATION JUST FOUND OUT WE HAVE BEEN SCAMED $71 ODD $DOLLARS I CANCELLED IT AS I AM IN FINANCIAL DIFFICULTIES & SIMPLY WANTED TO CANCEL IT. THE COMPANY SHOULDE REFUND MONEYS ASAP(MY MUMS CREDIT CARD) AS THIS IS A STRAIGHT FORWARD CASE OF FEFT OR FRAUD I AM GOING FURTHER WITH MY ILLEGAL CASE OF FRAUD UNTIL MONEY IS RETURNED (JUSTICE)WILL PREVALE & HOPE SERIOUS CHARGES ARE MADE AS THIS SHOULD NOT HAVE HAPPENED TO MYSELF & I BET THERES ALOT OF THIS GOING ON ITS WRONG AND I HOPE JUSTICE $ COMES BACK TO WHERE IT SHOULD BE NOT TAKEN OUT IN THE FIRST PLACE IVE NEVER BEEN COND BEFORE KIND REGARDS TIM KOVACS

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turbopropdude
San Antonio, US
Nov 02, 2011 9:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Handyman Club of America,

I am writing to you in regards to your deceptive practices. I have received notices for payment in the amount of $37.98 for a book entitled “Landscape Structures and Decks” (RE: Billing LMRN9862) that I never requested nor received. You have now referred this matter to a collection agency so in an effort to preserve my good credit I am hereby sending you payment in the amount of $37.98 so you will close this matter immediately. In addition, I am returning to you a book entitled “Tools and Techniques” that I also never requested from you, but I did previously send you payment for.

I joined your organization as a “lifetime member” in January of 2011. I sent you payment in the amount of $355.00. I received some low grade cheap Chinese tools, all of which I could have purchased from Harbor Freight Tools for much less than $100.00. My standards for tools that I purchase and use are much, much higher than the crap that you sent me.

I am hereby notifying you that I wish to cancel my membership (#[protected]) effective immediately.

I will consider that I have been scammed for $355.00 and an additional $75.96 for two books that I never requested from you and one of which I never did receive. Considering the character of your organization I am relatively confident that I will never be reimbursed any part of the $430.96 that I have paid to your organization to date.

With hopes of receiving any restitution, I will be sending a copy of this letter to the Texas Attorney General’s Office, The Minnesota Attorney General’s Office and to the Better Business Bureau. In addition, I will be posting this letter and negative comments about your organization (the truth) to any and all consumer feedback websites that I can find in an attempt raise awareness about your deceptive practices so others will not fall prey to your scams.

Sincerely,
turbopropdude

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Troy E.
Milford, US
Oct 13, 2011 6:03 am EDT

I have been a member since 1995 and a year and a half ago became a life member. I have NEVER had any real problems. When they started sending me knives, I purchased 2 and sent them a note asking them not to send me anything else unless I ask them to. That was a year ago and I haven't gotten 1 thing. They have tons of members so it's unlikely you would receive a free tool to try very often. I have had about 6 free tools in 16 years. I love the magazine and the tools aren't the best but they work good enough. GO HANDYMAN CLUB OF AMERICA!

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jstplyn2
Vancouver, US
Aug 08, 2011 10:11 pm EDT

I also recieved a unsolicted membership with a billing notice. Here is the info I found to cancel and it was all automated and easy to cancel. Call the following; please contact Member Services at [protected] Monday through Friday 7:30 AM to 8:00 PM and Saturday 8:00 AM to 4:30 PM (CST).

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Joel Thompson
mOGADORE, US
Jul 05, 2011 5:02 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i have contacted federal agents who deal with US Mail fraud and they are sending out feelers and have purchased there scam turn about is fair play. Steal from another VET!

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altierior
, US
May 24, 2011 1:25 pm EDT

i received the solicitation for the $24 one-year membership. i sent in the response ("don't send money now - we'll bill you later") because it seemed like a good deal for the magazine and free stuff, even if the free stuff was cheap stuff. i got a drill bit gauge (as stated before, worth about $0.25, and a set of screw extractors, which i'm sure will be useful at some point. i did not receive the bucket organizer that was promised. a few weeks later, after getting my first magazine, they sent the first unsolicited book. it looks like it contains some useful information and could be handy for reference. they want me to send them $10, with more books to follow. now i just received a solicitation for life membership. it says that i have been 'nominated' because i have been 'singled out as one of a select group of the most dedicated and skilled club members'. too funny. what was their criteria for that determination? it has a certificate to rebate "every penny you've ever paid in dues." the worst part of the 'life membership' offer is that is a few pages long, accompanied by glossy 'benefits' inserts telling me about the hundreds of dollars of free stuff i will get, yet nowhere does it disclose the cost of said lifetime membership. RED FLAG! the mailing also contains a sheet that says 'if you did not receive your bucket organizer, send in this form along with your dues rebate certificate. why would they send me a form to remind them to send me something that they already promised, other than that they purposely never sent it with the intention of using it as bait to take the lifetime offer?

i did a search on the web and found this site. thanks to all who told of their experiences. i will not respond further to them. i will likely deal with the book situation as instructed by previous posters.

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christopherhicks
Sedalia, US
Apr 23, 2011 4:45 am EDT

I have been a member for a while now I have had no problems with the company. I have gotten a few free tools not much but I enjoy the benefits free plans a free too here and there nothing bad yet

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STEPHEN PLIS
MAHWAH, US
Mar 30, 2011 11:06 am EDT

handy man club sent unordered merchandise, i returned the items and am still being billed !.

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John Muzzy
, US
Feb 22, 2011 9:38 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I don't want this membership I didn't order it. John Muzzy!

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itsalmine
Toledo, US
Jan 16, 2011 9:28 pm EST

iv been a mamber for a yr wit5h the handyman club and it is a scam it iv ever see one i paid the fee and got nothing iv been trying to contact em and have talked to em and nothing was done to make anything right so plez anyone thinking of join dont save your money

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NMJeffrey
, US
Jan 15, 2011 1:08 am EST

I received a router bit set in the mail, unsolicited, that I returned. I have now sent them back their letter, months later, telling them I returned them months ago. Has anyone contacted the DA?

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Lawrence B Yates
Greensburg, US
Nov 29, 2010 4:49 pm EST

I lawrence B yates . Have Been Getting Bills From Handyman of America. This I Did Not Order.And Now Thay Are Saying it is being turned in to Collection. I have Wrote Them. Over and over. My E-Mail is Yatesdoitbest@Yahoo.com. Thanks.

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Adam Geiger
Glendale, US
Oct 06, 2010 7:34 pm EDT

I received the October/November magazine and on page 7 the quiz showing 5 different parts involving tools, partof a set-up, etc..On the page it asks, "Want to play?". I want to play but when I go to www.HandymanClub.com I can't find the "quiz"
anywhere - so I could not enter my answers. What's up? What am I doing wrong? For picture #1 I found that on page 17.
Picture #2 is on page 26. Picture #3 is on page 52. Picture #4 is on page 59. Picture #5 is on page 39. So, now what?
Adam Geiger ---atomgregg@yahoo.com

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carmen mercado
Hammonton, US
Aug 28, 2010 3:11 pm EDT

billing reference #Lkjc1715 someone is saying that i owed you money. i havent bought nothing from you so please correct this b/c i dont owed your nothing.

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more power
South Fork, US
Jul 24, 2010 4:53 pm EDT

I have been a life member for a few years and still waiting on my test products . I got one thing to test it was a 5.00 stud finder . For spending 359.00 to become a life member, i thought for sure i would get some go things to test and keep. Very disapointed...?

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R. M, MULLIGAN
Walla Walla, US
Jul 14, 2010 12:21 pm EDT

MEMO, YES I HAVE REC'D OFFERS AND BILLING FOR SOME I DON'T WISH TO PURCHASE OR REC'D, IF THIS DON'T CANCEL MAG.& EVERYTHING I'LL BE CALLING THE 800# THAT SOME OTHERS HAVE LEFT ONLINE. THANK YOU, PLEASE ADHERE MY REQUEST! RMM. EPSONSALT@CHARTER.NET

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swivelhips
Seattle, US
Jun 19, 2010 12:03 am EDT

I DID NOT READ EACH COMPLAINT BUT I AM IN AGREEMENT WITH THE MAJORITY OF THEM. I NEVER ORDERED ANY HANDYMAN MAGAZINE, AS I AM A FEMALE, AND ALSO A SENIOR. AT THIS STAGE I DON'T PLAN ANY HANDYMAN PROJECTS. I SENT THEM AN E-MAIL ASKING THAT THEY REMOVE ME FROM THEIR MAILING LIST. TODAY I RECEIVED A BILL FOR 24.00. I RESENT THE AUDACITY OF PEOPLE ASSUMING I AM A MALE THOUGH I DON'T IMAGINE THEY CARE AS LONG AS THEY CAN PEDDLE THEIR MAGAZINES. PERHAPS A CLASS ACTION SUIT WOULD SHAKE THEM UP.