After standing in air for 20 minutes a lady named Gloria who is a cashier told me she is going to the toilet and just closed off. The customer service at Supabets Midrand is the worst I have received compared to topbet where the staff is always friendly and helpful. The staff at supabets seem bot to understand that they are providing a service and not doing anyone a favor. If this is not urgently adressed supabet will loose customers to topbet which is not far from the supabet. This is not the first time i experience this kind of disrespectful customer service please fix this!
Your midrand branch is very bad and rhe attitude of your staff is stinking and forget that wr are the one bringing business to supabet and i believe its poorly managed. Theres no customer service in that branch and they dont mind leaving a customer standing on the que and leave the till point without saying anything to youand you have to decide for yourself and join another que. Customers are not respected.. Your cashiers need training.This plce is stinking wit poor service and bad attitude of your staff.
Hi my username: thabanimap
For the 5th time in 2 months supabets info and supports failed to assist me.. this morning 11/12/2019
I recharged my account via ABSA [protected].
Time: 7:11.. i have sent over 5 emails and i missed all my games i was going to play/bet on today, support and info has failed again to assist me... money has not reflected again to my account..
I have made two payments of 200 on the 22 October from Capitec bank to supabet FNB account.the first payment was done in the morning just after 8. The second payment was done at...
By guys emalahleni branch is disfuncional they put one cashier on soccer on weekends where by the soccer is played the most and the cashiers are slow we can't even bet 11am soccer...
Whenever a deposit is made to their account proof of payment is sent to them. They take hrs before crediting a person account . Buy then all the games or racing that one intended to play have passed or started. The worse is that one gives a dam there about the urgency of deposits . Even after they acknowledge that they received the proof of payment they still take hours to credit a persons account. And only after more than 5 or more emails. Only then do they respond.. their service is disgustingly pathetic
I went to buy a supabets online voucher, on my arrival, there was no quee l was the only person who was on the vouchers section, but no cashier was available to help me, l spoke...
I think Supabets is a better betting site but sucks in customer service. When one makes a deposit it make take 24 hours to be clear and before it used to be efficient within 2...
On 29 March i bet twice on live in play with SUPABETS name of the bet which said "who wins rest the game". The result at the and of the game was 1 - 2 in favour of Saipa fc (Iran) which was in my favour but their result said it was a draw. I tried to contact them but no one responded.It was not the first time this happened. Please help resolve this.