Hi, Groupon sold me above ticket for 25th may on 25th may at 5:57 pm and the park closes at 6pm. The deal was on till midnight, even after 6pm it showed ending soon & not expired. I couldn't read it was for 25th may as it was small font but still it should not be active as it couldn't be used because the park closed when the ticket was bought. After I sent several emails complaining about this they said they were happy to refund so I requested refund and bought ticket from official website but now they saying cant refund as per t&C. It's fraud sale to me. Please help
Claimed loss: £32
Desired outcome: Refund on original payment mode i.e my credit card
Confidential Information Hidden: This section contains confidential information visible to verified Groupon.com representatives only. If you are affiliated with Groupon.com, please claim your business to access these details.
They sold you a ticket for a park that was closing literally minutes after purchase — then claimed they “can’t” refund it because of the fine print? That’s not a mistake — that’s a rigged sale. Keeping the deal live past usability, while hiding behind small font and tech loopholes, is bait-and-switch territory. You’re not wrong — this is a scam in plain sight, and they’re hoping you’ll just swallow it. Keep pushing.