Menu
For Business Write a review File a complaint
CB Online Shopping Groupon.com Ticket for dinosaur in the park for 4 people
Groupon.com

Groupon.com review: Ticket for dinosaur in the park for 4 people 1

S
Author of the review
12:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hi, Groupon sold me above ticket for 25th may on 25th may at 5:57 pm and the park closes at 6pm. The deal was on till midnight, even after 6pm it showed ending soon & not expired. I couldn't read it was for 25th may as it was small font but still it should not be active as it couldn't be used because the park closed when the ticket was bought. After I sent several emails complaining about this they said they were happy to refund so I requested refund and bought ticket from official website but now they saying cant refund as per t&C. It's fraud sale to me. Please help

Claimed loss: £32

Desired outcome: Refund on original payment mode i.e my credit card

Confidential Information Hidden: This section contains confidential information visible to verified Groupon.com representatives only. If you are affiliated with Groupon.com, please claim your business to access these details.

View 0 more photos
1 comments
Add a comment
D
D
D. Kohler
Send a message
Jun 09, 2025 3:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

They sold you a ticket for a park that was closing literally minutes after purchase — then claimed they “can’t” refund it because of the fine print? That’s not a mistake — that’s a rigged sale. Keeping the deal live past usability, while hiding behind small font and tech loopholes, is bait-and-switch territory. You’re not wrong — this is a scam in plain sight, and they’re hoping you’ll just swallow it. Keep pushing.

  1. Groupon.com Contacts

  2. Groupon.com phone numbers
    +1 (800) 952-5210
    +1 (800) 952-5210
    Click up if you have successfully reached Groupon.com by calling +1 (800) 952-5210 phone number 0 0 users reported that they have successfully reached Groupon.com by calling +1 (800) 952-5210 phone number Click down if you have unsuccessfully reached Groupon.com by calling +1 (800) 952-5210 phone number 2 2 users reported that they have UNsuccessfully reached Groupon.com by calling +1 (800) 952-5210 phone number
    +1 (888) 582-4354
    +1 (888) 582-4354
    Click up if you have successfully reached Groupon.com by calling +1 (888) 582-4354 phone number 4 4 users reported that they have successfully reached Groupon.com by calling +1 (888) 582-4354 phone number Click down if you have unsuccessfully reached Groupon.com by calling +1 (888) 582-4354 phone number 0 0 users reported that they have UNsuccessfully reached Groupon.com by calling +1 (888) 582-4354 phone number
  3. Groupon.com emails
  4. Groupon.com address
    600 West Chicago Avenue, Chicago, Illinois, 60654, United States
  5. Groupon.com social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 09, 2025
  7. View all Groupon.com contacts
Groupon.com Category
Groupon.com is ranked 27 among 1606 companies in the Online Shopping category