Groupon.com’s earns a 1.2-star rating from 322 reviews, showing that the majority of deal seekers are dissatisfied with their savings and purchases.
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fraudulant credit card charges
On Sept. 18th I purchased a 50% off coupon for the Gap($50.00 coupon for $25.00). When I found I had to wait 3-4 days for the email coupon I immediate requested a refund. I was responded to quickly and the charge hit on the 22nd and a credit was posted on the 23rd.
This was all good, but then on the 24th I received a call from Capital one due to unusual charges to this same card. They started on the 22nd and the Groupon charge appeared again, then there was a Pizza Hut charge, 2 Skype charges (15.00 ea), 2 Netflix charges and more. I do not use Skype phone and I am not a Netflix Memmber and have not been to a Pizza hut in 15 years. Then after the card was canceled on the 24th there was another email for Groupon saying they could not process my order due to the card being declined.
Groupon had a severe security breach or they have an untrustworthy employee in charge of confidential information.
Groupon.com Reviews 0
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About Groupon.com
The platform operates on a simple business model that allows businesses to offer their products and services at discounted prices to a large customer base. Groupon then takes a commission on each sale made through its platform. This model has proven to be highly successful, with millions of customers using Groupon to save money on everything from restaurant meals to spa treatments.
One of the key features of Groupon is its ability to connect local businesses with potential customers in their area. This has helped small businesses to reach a wider audience and attract new customers, while also providing consumers with access to exclusive deals and discounts that they may not have found elsewhere.
Groupon also offers a range of travel deals, including discounted hotel stays, vacation packages, and tours. These deals are often available at a fraction of the regular price, making them an attractive option for budget-conscious travelers.
In addition to its local deals and travel packages, Groupon also offers a wide range of goods, including electronics, clothing, and home goods. These products are sourced from a variety of vendors and are often available at significant discounts compared to traditional retail prices.
Overall, Groupon has become a go-to destination for consumers looking to save money on a wide range of products and services. Its simple business model and focus on local deals have helped it to become one of the most successful e-commerce platforms in the world.
Overview of Groupon.com complaint handling
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Groupon.com Contacts
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Groupon.com phone numbers+1 (800) 952-5210+1 (800) 952-5210Click up if you have successfully reached Groupon.com by calling +1 (800) 952-5210 phone number 0 0 users reported that they have successfully reached Groupon.com by calling +1 (800) 952-5210 phone number Click down if you have unsuccessfully reached Groupon.com by calling +1 (800) 952-5210 phone number 2 2 users reported that they have UNsuccessfully reached Groupon.com by calling +1 (800) 952-5210 phone number+1 (888) 582-4354+1 (888) 582-4354Click up if you have successfully reached Groupon.com by calling +1 (888) 582-4354 phone number 4 4 users reported that they have successfully reached Groupon.com by calling +1 (888) 582-4354 phone number Click down if you have unsuccessfully reached Groupon.com by calling +1 (888) 582-4354 phone number 0 0 users reported that they have UNsuccessfully reached Groupon.com by calling +1 (888) 582-4354 phone number
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Groupon.com emailsprivacy@groupon.com100%Confidence score: 100%Support
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Groupon.com address600 West Chicago Avenue, Chicago, Illinois, 60654, United States
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Groupon.com social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 09, 2025 - View all Groupon.com contacts
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Groupon just deleted my account without my knowledge.
I have a Groupon I haven’t used yet.
This is unacceptable!
I was overcharged for 3 items I did no order. Have been trying to cancel since I received the confirmation. And Have not been able to communicate with any one person that will help me.
i bought a voucher from this company,
they will not answer their phone or e mails for an appointment. I have tried for 2 weeks. If you read the comments for them they are all negative, others say the same thing that they will not answer their phones for appointments,
Groupon Deleted my account with no warning and kept my money!
My email is robinsonjoann354@gmail.com.
This problem occurred when I filed a complaint with the better business bureau about my Groupon bucks.
Groupon deleted my account and used my groupon bucks without my consent. I get on my groupon which i've had for years to log in and it says my account doesn't exist but im still getting emails. When i traced back, whoever hacked my account or groupon themselves bought e-gift cards to krispy kreme.
It appears that my account has been wiped out without notification nor consent; I am supposed to have a credit of 94.05 and 35 dollars on my account which do not appear, also the account does not show the Groupons previously used, customer service via live chat not email is not respondent.
you currently have a GROUPON for a Quentz Bilingual Academy, but after I purchased this I reached out to them. They are really rude, and continue to not answer all of my questions. When I asked them to call me to discuss they said they had no time. I then told them I had the GROUPON and they basically told me it was NOT VALID.
Is this for real?
I got voucher from blue ocean restaurant through GROUP ON
But I couldn't find on my group on .
Please advise
I am extrememly disappointed. No photos were ever allowed or asjed to br uploade yo personalize. I have already done all i can through both pinterix and groupon!
Fix my orders!