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1.7

Overall reputation rating based on reviews and complaints

Google earns a 1.7-star rating from 5 reviews and 1508 complaints, indicating that most users are dissatisfied with search engine and online services.

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Google Complaints Page 44 of 76

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P
2:10 pm UTC
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Google I have 11 unauthorized charges on my account from this site

I need to know what the process is in getting these unauthorized charges removed from my account. My account is now in the negative over these charges. There are 11 charges each one in the amount of 2.99, 9.99, 4
99 etc. I need these charges removed from my account as soon as possible. Please help All of these charges occurred in the last couple of days.

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C
10:51 am UTC

Google transmission warranty from o'reilly's auto parts

Gotta love companies that don't stand behind warranties. Bought a trans for my explorer thru O'reilly auto parts. hubby installed it FAILED a month later. Power Torque refused to pay for the new one to be installed because it wasn't installed in a license shop. (Hubbies been a Mechanic for over 40 yrs and works for a shop) Power Torques answer wasThe claim on this Transmission was denied. There are no failures thus no labor claim can be filed. That time O'reilly's paid about 300 of the 700 it cost to install it. Then a little over 35, 000 miles it fails again. But we were told by the rep at Power Torque because the licensed shop we used didn't charge tax on the labor they wouldn't cover it. Returned that trans to O'Reillys and had a different trans put in. When being contacted about this trans this is the answer on the second one... Doesn't matter that the 4th gear was gone and I couldn't drive over 30 miles an hour...

Subject
faulty trans

Response By Email (Sergio) (07/06/2018 08:11 AM)
Cindy,

The claim on this Transmission was denied. There are no failures thus no labor claim can be filed.

Sincerely,

O'Reilly Auto
Customer Satisfaction Dept.
Supervisor
Sergio Castellon
[protected]

Just checked O'Reilly's BBB rating...They have a D rating and this is what they had to say about them

Additional Information
BBB Files indicate that this business has a pattern of complaints concerning guarantee or warranty issues. The BBB sent this company three "Pattern of Complaint" letters to them requesting an explanation for these issues and what plans they intend to take to eliminate the pattern in the future. This company failed to respond to any of the letters sent.

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12:16 pm UTC

Google google/helppay

There been 8 unauth c/c withdraws from my acct #9051 #1-1600 amph g.co/helppay ca on 06/08/18 — [protected] $40.00 #2 on 06/11/18 — [protected] google zy on 06/13/18 — [protected] w/d 1015 $20.00 0n 06/15/18/d/c 0100 [protected] google zy $2.99 there was a $8.00 service charge on 06/05/18 d/c 0100 [protected] $2.99 on 06/07/18 pos deb 1333 google zyn [protected] $11.07 on06/08/18 deb crd 0100 [protected] google zy $2.99 I didn't auth these tranactions please reinbur my acct I am closing my acct because of this and the bank isn't happy please refund my acct before I close on 07/3/18 thank you [protected]@gmail.com 813/504/9811 my #

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D
10:45 pm UTC

Google google cheetah

Within the last week goole cheetah has taken 21.00 to 22.00 dollars off of my walmart visa debit card. For what transactions I have no ideal. I have to destroy me card for their purposes. I really don't think that is fair. On june 26, 2018 cheetah has taken 22.00 for what I can't imagine also last week it took 0.99 cents again and I did not know it took.99 cents. So that is why I am writing this statement to you! Thanks for reading..

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5:37 pm UTC

Google mlb tap sports 2018

On June 25th 2018 I was participating in a walk-off event in the game my phone kept going black when I was playing in the second round late in the second round of the game I repeat it to play late in the second round and the screen turn black on me again so I proceeded to reset my phone i played again and it happened again so I proceeded to uninstall the game and then I reinstalled it and tried to log in now I'm locked out of the game can you help me with this please and thank you

(Club Name)
(Release Date)

(Team Name)
(ImmortalGuru)

(Email)
([protected]@gmail.com)

(Password)
([protected])

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A
11:44 am UTC

Google unwanted human soliciting

I am getting hundreds of email from girls wanting one night stands, solicitation with links to nude pictures of themselves. I tried blocking them but they still get through. Every time I block them they come back asking why I block them. There got to be a way of stopping them.

My emails are python.[protected]@gmail.com and [protected]@gmail.com.

I do not ever go to adult sites or similar, please help.

Alain Tebo

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2:54 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Google unauthorized credit card charges

I bought my grandson a game for his phone on June 18. My credit card was charged $9.99, which is fine. BUT I saw 3 other charges--$4.99, $2.99, and $2.99. These are fraudulent charges! I did NOT agree to those 3 charges, and want them refunded to my Visa card. Thank you,

Linda Gaines
3337 Rozelle Creek Road
Chillicothe, Ohio 45601
[protected]@yahoo.com
[protected]

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B
12:59 pm UTC

Google google konami

An amount of INR.2299.00 debited from my account today. I didn't make any purchase from google or google play store today or before.

I got the SMS today evening like... for a purchase worth Rs.2299.00 on POS [protected] at GOOGLE*KONAMI txn#

I don't make any authorization to anyone to debit the above-said amount.

I need to get my money back. kindly refund my money immediately.

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R
12:37 pm UTC

Google unauthorized credit card charge

Unknown reason on June 10, 2018 for charges of $1.00 from my Discover Card. This happen 4 times

GOOGLE *SERVICES
Jun 10, 2018-$1.00
Merchant Contact Information
1600 Amphitheatre Pkwy, g.co/payhelp#, CA 94043

Additional Information
Transaction Details
Transaction Date SUN, 06/10/2018
Transaction Status PENDING
Merchant Category PROCESSING
I like a refund to my Discover Card
Ron Robbins
MY email is [protected]@gmail.com

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S
4:46 pm UTC

Google usvitalrecords.org pennsylvania birth certificate order form

Unethical behavior This company Promises and Guarantees to deliver a good useable certified Pa. Birth Certificate for an inflated price. It requires very personal information ss numbers, birthdates, mother and father information. They have Phone number listed that is never answered. [protected]. They promise not to take money from a credit card until the Birth Certificates are processed they took money from my credit card for $269.61 the cost of 3 Birth Certificates at $89.87 a piece. Never provided the Birth Certificates or a refund. I had to get a new credit card do to the fact that my Credit Card provider thinks they have compromised my card. I am following up to find out if they are trying to use My ss number and those of my 2 daughters to obtain any thing improper.

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W
2:37 am UTC

Google constantly having to redo sign in to post

Just look up my email; and see how many damned times I have had to redo signup been refused etc. I am sick of it. wooly [protected]@gmail.com. I sign in, , , get your suggested password..OK..works for awhile then OOPS..Are you discouraging me ? I will go away as I detest having to repeat things over and over. Just give me one damned password and stop this ! v Ok again you have blocked me even from complaining...I shall proceed. See ya in congressional hearing ? I have jumped through your hoops. Now fix it
I will not check my spelling you arrogant s.

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J
5:43 am UTC

Google 06/09/2018 1600 amphitheatre park mountain view us $99.99

This charge was for DoubleU Casino from my android phone. I didn't receive the chips I paid for... This charge happened at 03:11 am on June 9th 2018. When I attempted to purchase said chips for Double U Casino, the screen from a minute, then whet black, upon it's return, I received a notification that My account was withdrawn the $99.00, but is didn't say Google DoubleU Casino. It posted the above information.

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8:15 pm UTC

Google unknown reason for regular charges from bank account

I have had $11.99 removed from my bank account without my consent. The charge description is: Google'G.coHelppay# and I would like to know the origin of this withdrawal and cancel it. I find that this is quite a common practice among many companies hoping people won't check their bank statements. I have had two different companies charging me for services I have not requested and am now very mindful of this practice so now check my bank statements thoroughly.
Thank you.

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RondaMiller
Sturgis, US
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Jun 13, 2018 11:39 am UTC

Yesterday I noticed 7 of these on my account! A total of 63.92 was taken from my account, with an overdraft kicking in. I too would like to know who is responsible for this.

ComplaintsBoard
J
12:55 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Google $4.99 fee taken from my account

A fee showed up on my bank account that appears to be a phishing scam. I did not authorize this and expect you to quit trying to sneak in unauthorized fees. This is very unethical.
Please reimburse $4.99 and do not charge any further fees to my account.
Name: Cross, Charles and Jacqui
bank: NUSENDA Routing number [protected]
transaction ID: POS [protected] Amphitheatre Parkw Mountain ViewCA

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N
Neusandy13
Los Angeles, US
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Jun 07, 2018 8:16 pm UTC

Same amount out my account not sure how they were able to do that

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M
12:30 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Google unauthorized charges on my debit card

i need to be put in touch with the correct department to recover monies taking from my acct unauthorized. this ha been going on a while and i just noticed a week ago. it totals 2660.83. i have never authorized at any time for Google to take money out of my acct. this dates back over 6 months ... i know i may have to talk to a lawyer because of not know what to do. because all i have is the charge no Number to contact anyone. i have searched the internet and can find no contact info for u guys at all. i have copies of all the charges but there are too many to try and add to this email. so im hoping that u can direct me to the correct department in which i can try and recover my money that was taken with out my permission.
debit card = mastercard
suntrust bank card ending 1271 / 1273, , , , billing zip code 30084
name on card = cleaning factory / monica roland

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F
5:36 pm UTC

Google racing rivals games

Dear glu,

I am daus. About a few days i just transfer my car from other ign to this ign. But my account has been banned. Need your help to unbanned my account. I need to play this game because its a part of my life. I already spend a lots of money and time for this games. So, i hope your team management can solve my problem.

Here is details of my account:-

Id Games Names : xx jaecar ruodrix xx

Thanks for your cooperations.

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J
8:47 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Google random bank charges

I have a few different charges appearing on my bank statement from google and I'm not sure why I'm being charged. I have one from google*telepathic cc google.comca and another one from google *telepathic g.co/helppay#ca. I have multiple charges from both of these and it's been happening for a few months. I'm not sure if I should go to my bank or if there's anything google can do. If you need proof I have screenshots of my bank statement.

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S
5:43 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Google pixelberry

I have been receiving charges from pixelberry a Google product that I have not ordered. These charges have come over a time frame of the last 2 months, multiple charges a day. I'm not certain how Google got my debit card number as I don't have one on file with Google. I've called the numbers provided on this site and none of them are working numbers. I am LIVID that I will have to cancel my debit card!

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B
2:30 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Google charges

I have 4 unauthorized charges on my card and I won't them off I do not do games please take it off how can you charge me with verification of my name, address, phone or some kind of authority that I am the one that's doing the ordering I never heard of Google naturalmotion before I am 70 years old on a fix income and cannot afored this I feel like I am being taken advantage of.thankyou

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A
8:36 pm UTC

Google unauthorized credit card charges

GOOGLE has been charging my account with items i didn't purchase..
please i want a refund as well
my email id [protected]@gmail.com

here are the statements:

Your credit card ending with 3300 has been used for SAR 4.00 at GOOGLE *SERVICES on 24-05-2018. Your available credit is SAR 1554.91.

Your credit card ending with 3300 has been used for SAR 17.99 at GOOGLE *IGG MobileGame on 24-05-2018. Your available credit is SAR 1536.92.

SAR 4.00 has been credited by GOOGLE *SERVICES into your credit card ending with 3300 on 24-05-2018. Your available credit is SAR 1540.92

Your credit card ending with 3300 has been used for SAR 369.99 at GOOGLE *IGG MobileGame on 24-05-2018. Your available credit is SAR 1133.94

Your credit card ending with 3300 has been used for SAR 36.99 at GOOGLE *IGG MobileGame on 24-05-2018. Your available credit is SAR 1096.95.

Your credit card ending with 3300 has been used for SAR 74.99 at GOOGLE *IGG MobileGame on 24-05-2018. Your available credit is SAR 1021.96.

Your credit card ending with 3300 has been used for SAR 74.99 at GOOGLE *IGG MobileGame on 24-05-2018. Your available credit is SAR 946.97.

Your credit card ending with 3300 has been used for SAR 74.99 at GOOGLE *IGG MobileGame on 24-05-2018. Your available credit is SAR 871.98.

Your credit card ending with 3300 has been used for SAR 36.99 at GOOGLE *IGG MobileGame on 24-05-2018. Your available credit is SAR 834.99.

Your credit card ending with 3300 has been used for SAR 36.99 at GOOGLE *IGG MobileGame on 24-05-2018. Your available credit is SAR 798.00.

Your credit card ending with 3300 has been used for SAR 36.99 at GOOGLE *IGG MobileGame on 24-05-2018. Your available credit is SAR 724.02.

Your credit card ending with 3300 has been used for SAR 74.99 at GOOGLE *IGG MobileGame on 24-05-2018. Your available credit is SAR 649.03.

Your credit card ending with 3300 has been used for SAR 74.99 at GOOGLE *IGG MobileGame on 25-05-2018. Your available credit is SAR 574.04.

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