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Google Complaints Page 76 of 76

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C
12:00 am EST

Google unauthorized charges to my credit card!

$39.95 posted to my Visa account on 11-23-07 I had canceled this program and had paid the 1.95 shipping amt for their free disc. They confirmed by phone that I would not be charged and removed me from their membership list.

Thank You,
C tomao.

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Kelloggs
Baulkham Hills, AU
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Apr 21, 2009 5:21 am EDT

Sorry about the spelling. Should have checked before submitting. lol

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Kelloggs
Baulkham Hills, AU
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Apr 21, 2009 5:20 am EDT

None of their phone numbers work. Absolutely a CON. Even sent an email to this Ryan 'joker' Re: Cancel but did not get a reply. DYOR. If it looks to good to be true, it is. These people are THIEVES. Has anybody had one of their contact numbers work? Do you need to add a 'Country' code? Regardless if their program works or not, if you choose to cansel and can't ... the words CON and THIEF in the same sentance works for me.

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Brad A Guyton
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May 18, 2008 8:30 pm EDT

Maybe this will make a few folks feel better:
I spent an hour on the phone with my Discover card represenitive and she took the time to research and trace all the sources of the charges on my card. Apparently Google was charging my card the 39.95, plus the other two misc charges, until my card had expired. When I got my new Discover Card in the mail i never did activate it. So for the past four months, these jokers have been continueing to charge my card even though they do not have the new experation date on the card. The gal at Discover first told me that this was indeed illegal, and then she told me that what these clowns did was to enter different experation dates until they got one to work! On one attempt, they tried 18 times to get the card to accept the charges. Anyway, Discover is now working with the authorities in Nevada and New York to bust these folks. I am sched to have a conf call tomorrow to get the details. I hope they stick it to them. Yhe only peole "getting rich" are these greedy blood suckers.

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Korina
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Mar 13, 2008 9:07 am EDT

I also had "an account" with Google and was charged 39.95 2 times and also other amounts that I didnt notice... because they wernt a high amount of money... I called and a supervisor told me Yes they do sign you up for 2 more packages with out you knowing about it they dont say that in the first page of thier web site...so I noticed a few more carges goin to Vas Vages for 7.95 and some money goin to cali. for 9.95 I was out raged and called for any one who needs help... CALL [protected] i HAD TO CALL 3 TIMES AND WAS HUNG UP ON TWICE I got attitude when I asked to talk to a supervisor.. but there is help and if you have a nice attitude to them they will help you I was refunded all 4 charges of course I told her I would take legal action but never the less they helped my and I got my refund if you need help
CALL [protected] ASK FOR A SUPERVISOR.

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TINA STEVENSON
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Mar 09, 2008 4:18 pm EDT

I HAVE CANCLED YOUR ### 1/4/08 AND YOU ARE STILL CHARGING MY CREIDIT CARD. I WANT MY MONEY BACK I WILL CALL THE AUTORITES ON THIS. TINA

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Scott Gough
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Feb 12, 2008 7:15 pm EST

Credit my account or you will be investigated!

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Scott Gough
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Feb 12, 2008 7:08 pm EST

This is ### and I'm pissed! I never signed up for anything or gave any info out and have been charged from 5 different things I never wanted or ever got.

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Rolando Herrera
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Feb 04, 2008 11:25 am EST

I would like to mjake the same complaint. I have been getting charge by this people every month.

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Jozef Staszel
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Jan 27, 2008 9:00 pm EST

I am getting charged $39.95 from my checking/Debit card. Please give my money back!

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Diane J. Ritter
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Jan 27, 2008 10:57 am EST

I've been getting the same charges on my bank account. I don't even know what this is or how they got my account information. Help please!

ComplaintsBoard
J
12:00 am EST

Google fraud & cheating!

I paid for shipping of a cd, $1.97 and three months later I was charged $39.95. I never authorized this and is not in their conditions. SCAM ALERT!

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Ryan Sin
Memphis, US
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Dec 27, 2010 7:09 pm EST

http://ftc.gov/opa/2010/12/iworks.shtm

Jeremy Johnson FTC lawsuit is valued over 500 Million dollars.
- Jeremy Johnson and Todd Vowel are actively involved in money laundering. Jeremy Johnson, Todd Vowel, Jason Vowels, Bryce Payne, Jason Peterson, Paul Ford, Duane Fielding, Ryan Riddle are all MAIN TARGETS in a criminal investigation from the FDIC for money laundering and processing casino games.
- Jeremy Johnson has over 10 million hidden in the mountains of St George
- When Jeremy Johnson is finished scamming his victims from millions, he than sells the consumers credit card information to Jason Peterson in Tampa Florida.
- Jeremy Johnson has illegally paid Mark Shurtleff thousands of dollars through various “ shell companies” along with Cory Pulsipher the active sheriff.
- Jeremy Johnson has lost over 15 million gambling at Wynn Las Vegas.

Contact: Jeremy Johnson directly: [protected]
FTC Contact: Collot Guerard: [protected]
AG Contact: Mark Shurtleff [protected], [protected]
Senate Contact Bob Bennett: [protected]

For Release: 12/22/2010
FTC Charges Massive Internet Enterprise with Scamming Consumers Out of Millions Billing Month-After-Month for Products and Services They Never Ordered
Defendants Allegedly Created 51 Shell Companies to Carry Out Deception
The Federal Trade Commission is taking legal action against a far-reaching Internet enterprise that allegedly has made millions of dollars by luring consumers into “trial” memberships for bogus government-grant and money-making schemes, and then repeatedly charging them monthly fees for these and other memberships that they never signed up for. The FTC seeks to stop the illegal practices and make the defendants pay redress to consumers and give up their ill-gotten gains.
“No consumer should be sucker-punched into making payments for products they don’t know about and don’t want, ” said FTC Chairman Jon Leibowitz.
The FTC’s complaint alleges that the defendants offer consumers bogus money-making and government-grant opportunities. They claim that the offers are “free” or “risk-free, ” and that they will charge customers only a small shipping and handling fee.
According to the FTC’s complaint, the operation, doing business under the name I Works and controlled by Jeremy Johnson and nine other individuals, uses websites that tout the availability of government grants to pay personal expenses or pitch various money-making programs. The websites offer “free” information at no risk and ask consumers to provide their credit or debit card numbers to pay for a small shipping and handling fee such as $1.99. When consumers provide their billing information, though, I Works proceeds to charge them hefty one-time fees of up to $129.95 and monthly recurring fees of up to $59.95 for the grant or money-making programs. I Works charges them additional monthly fees for one or more unrelated programs that consumers did not agree to.
The FTC’s complaint alleges that this scheme has caused hundreds of thousands of consumers to seek chargebacks – reversals of charges to their credit cards or debits to their banks accounts. The high number of chargebacks has landed the defendants in VISA’s and MasterCard’s chargeback monitoring programs, resulted in millions of dollars in fines for excessive chargebacks, and prevented the defendants from getting access to the credit card and debit card billing systems using their own names. To keep the scam going, the defendants tricked banks into giving them continued access to these billing systems by creating 51shell companies with figurehead officers, and by providing the banks with phony “clean” versions of their websites.
The FTC has charged the defendants with violating the FTC Act by misrepresenting that government grants are available for paying personal expenses, that consumers are likely to obtain grants by using the defendants’ program, that users of their money-making products will earn substantial income, and that their offers are free or risk-free. The complaint also alleges that defendants failed to disclose that consumers who pay a nominal shipping and handling fee will be enrolled in expensive plans that charge consumers fees until they cancel, and that the defendants charged consumers’ credit cards and debited their bank accounts without their consent.
In addition, the FTC alleges that defendants posted deceptive positive reviews and used deceptive testimonials that misrepresented the benefits of their grant services. Finally, the FTC has charged the defendants with violating the Electronic Fund Transfer Act and Regulation E by debiting consumers’ bank accounts without their signed written consent and without providing consumers with a copy of the written authorization.
As alleged in the complaint, the defendants gained access to the Visa and MasterCard systems through many entities. The banks included Wells Fargo, N.A., HSBC Bank USA, First Regional Bank, Harris National Association, and Columbus Bank and Trust Company. The payment processors the defendants used included First Data, ECHO, Global Payment Systems, Litle & Co., Moneris, Payment Tech, Trident, and Vital, as well as independent sales organizations, including CardFlex, RDK Inc., Merchant eSolutions, Pivotal Payments, PowerPay, and Swipe Merchant Solutions.

The FTC complaint names 10 individuals, 10 corporations, and 51 shell companies as defendants. As alleged in the complaint, the lynchpin of the enterprise is Jeremy Johnson, the sole owner and officer of I Works Inc., which has done business under numerous names. The FTC’s complaint names Johnson and nine other individual defendants: Duane Fielding; Andy Johnson; Loyd Johnston; Scott Leavitt; Scott Muir; Bryce Payne; Kevin Pilon; Ryan Riddle; and Terrason Spinks. In addition, the 10 corporate defendants are: I Works Inc.; Anthon Holdings Corp.; Cloud Nine Marketing Inc.; CPA Upsell Inc.; Elite Debit Inc.; Employee Plus Inc.; Internet Economy Inc.; Market Funding Solutions Inc.; Network Agenda LLC; and Success Marketing Inc.
The 51 shell companies named in the complaint are Big Bucks Pro Inc., Blue Net Progress Inc., Blue Streak Processing Inc., Bolt Marketing Inc., Bottom Dollar Inc., doing business as BadCustomer.com, Bumble Marketing Inc., Business First Inc., Business Loan Success Inc., Cold Bay Media Inc., Costnet Discounts Inc., CS Processing Inc., Cutting Edge Processing Inc., Diamond J. Media Inc., Ebusiness First Inc., Ebusiness Success Inc., Ecom Success Inc., Excess Net Success Inc., Fiscal Fidelity Inc., Fitness Processing Inc., Funding Search Success Inc., Funding Success Inc., GG Processing Inc., GGL Rewards Inc., Highlight Marketing Inc., Hooper Processing Inc., Internet Business Source Inc., Internet Fitness Inc., Jet Processing Inc., JRB Media Inc., Lifestyles For Fitness Inc., Mist Marketing Inc., Money Harvest Inc., Monroe Processing Inc., Net Business Success Inc., Net Commerce Inc., Net Discounts Inc., Net Fit Trends Inc., Optimum Assistance Inc., Power Processing Inc., Premier Performance Inc., Pro Internet Services Inc., Razor Processing Inc., Rebate Deals Inc., Revive Marketing Inc., Simcor Marketing Inc., Summit Processing Inc., The Net Success Inc., Tranfirst Inc., Tran Voyage Inc., Unlimited Processing Inc., and Xcel Processing Inc.
The Commission vote to file the complaint was 5-0. The complaint was filed in the U.S. District Court for the District of Nevada.
NOTE: The Commission authorizes the filing of a complaint when it has “reason to believe”
that the law has been or is being violated, and it appears to the Commission that a proceeding is in the public interest. The complaint is not a finding or ruling that the defendants have actually violated the law.
The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, visit the FTC’s online Complaint Assistant or call 1-877-FTC-HELP [protected]). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 1, 800 civil and criminal law enforcement agencies in the U.S. and abroad. The FTC’s Web site provides free information on a variety of consumer topics.
MEDIA CONTACT:
Office of Public Affairs
[protected]
STAFF CONTACT:
Collot Guerard
Bureau of Consumer Protection
[protected]
(FTC File No. 1023015)
(I Works)

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SickOfTheOnlineScam
Fresh Meadows, US
Send a message
Dec 21, 2009 11:26 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I'm still fighting my bank. they charged me over $100 and made it imposssible for me to cancel. I can't believe they're in jail...I am trying everything, I think, people jsut give up because it's not much money but this is crazy that they have been doing this for years and nothing happens to them. I am in wrong business. I am also reporting this to general attorney and i really think, everybody should get all the names together get report with numbers so that they have to do something about it...

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YABBERDABBADOO
AU
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Aug 20, 2009 5:43 am EDT

Hi guys I would just like to thank you all for speaking out about your horrible encouters with this obvious scam. I am in a very tough spot and was looking around for other money means and obviously this isn't a good option. I hope you all get the refund and cancellations that you need. Thanks again.

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hjl116
Arlington, US
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Aug 11, 2009 9:18 am EDT

In order to cancel this, the representative told me to send an email to customersupport@xmbrands.com and to put the following in the body and subject lines:

Subject: Trial Cancellation

I spoke with Amy, and I'd like to cancel my subscription immediately. (Give reason for canceling).

password - green

Order# (your order number)

(The name you gave when ordering)

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Anne C.
Covington, US
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Jul 23, 2009 4:31 pm EDT

How can you possibly have time to read all the Terms & Conditions when they say you only have a small amount of time to complete your credit card, phone number etc. information and have a stop watch at the top of the form?

I should have figured it out, but I was fooled. They don't want you to have time to read the terms, because if you did you wouldn't sign up!

Very deceptive practices.

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Fake Google Ad
Holiday, US
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Jul 20, 2009 8:37 pm EDT

This is the biggest pyramid scam I have ever seen. I also sent for the cd for 1.95, and before you know it I am receiving all kinds of telemarketing calls. My credit card has been billed numerous times. I got through to google by calling [protected] and it was answered within 5 minutes. She agreed to cancel my subscription, however refused to reimburse my account for the 48.75 they charged me. I have contacted my bank and am contesting the charge. Also, people, be sure to contact the Better Business Bureau and give them your complaint against google. If they are continuing to rip off everyone on the network, they certainly do not deserve to be affiliated with any internet search engine. They deserve to be taken to court just like anyone else would be if they infringed upon your personal information to deceive you.

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lbpdx2
Portland, US
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Jul 07, 2009 11:30 pm EDT

Oh and beware I keep getting bombarded by telemarketers for completely unrelated things -- like I applied for more information about online college?! I called to demand they remove my name from EVERYTHING and I still get calls and texts!

They got me by telling me they were sending me a free book -- no book, just a lot of headaches. Guess I'll be chatting it up with my attorney general about this.

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PCYW
IE
Send a message
Jul 01, 2009 7:01 pm EDT

CANCEL ur credit card. The bank will give you a new one in 2 weeks time.

I am lucky to find this web site out early and I immediately call the bank to delete my credit card.

I am from Ireland.

I felt sad for those who is in need of money (so that's why they sign up, so that's why they lost a bit of their mind, so that's why the story of the woman who called Mary Dubois got their heart) and being scammed by this.

The redirect link from the story of Mary Dubois is not even Google Profit Money. It's not until I downloaded the software and read the email that I got the name Google Profit Money and I searched about it and I got into this web. THANKS for people who set up this web by the way.

It is a scam because it charges without ur consent. It can't be reached easily to cancel and even you did cancel, you are still be charged.

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natnice
Bedford, GB
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Jul 01, 2009 5:12 pm EDT

hi micmicy what bs you talking about this is a scam though and though and why so many people are saying they cant get though and why are they taking peoples money out of their account without their consent., and also a million numbers and they keep moving and have you tried the disk loaded with virses it doesnt even work.

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MicMicy
uth, US
Send a message
Jul 01, 2009 2:08 pm EDT

None of you are telling the truth. If you read the contract like you were supposed to you would know that this isn't a SCAM you just aren't using the program properly.

I just signed up today after researching about the product. Once I found out that there was a charge I called the number. I got an answer right away and just cancelled 5 mins after signing up.

HELLO! Get it together read the TERMS AND CONDITIONS! And the company does answer the phone right away.

If you want to try out the product you can just don't forget to cancel early.

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12:00 am EDT
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