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1.7

Overall reputation rating based on reviews and complaints

Google earns a 1.7-star rating from 5 reviews and 1508 complaints, indicating that most users are dissatisfied with search engine and online services.

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Google Complaints Page 27 of 76

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D
9:09 am UTC

Google BDO debit card (unrecognized transaction)

I was shocked when i opened my BDO Online Banking when POS W/D SV Google, deducted 14, 812.13 pesos last January 21, 2021 and another 14, 811.64 pesos last January 27, 2021. I never remember purchasing something from google. I did not even use my debit card for quiet some time. I need reversal/refund of this as soon as possible. These are all hard earned money. I want to take it back asap.

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A
10:17 pm UTC

Google Cell phones samsung 6&7 edge+ & my present cell revvlry+

I'm having problems with every cell phone from March 2021 to the present. I havent been able to work since due to this cyber threat occured. Setting up email & passwords that are being changed as so as I create them. I believe Uber Eats comprised all of phone. I could never get a complaint through due the Covid 19. I tried concacting Google alot. I would always get a message saying delivery failed. I worked 3 weeks for Uber Eats, when I received a Google alert March 20, 19 from Chicago, Ill @ 6:53:62 from a Chrome device using a Windows computer IP#172:58.139.84. The second alert was from United Kingdom & Las Vegas NV. I was unable to communicate w/ Google, Yahoo, made police report. June 13, 19 my Chase acc had also been comprised I had to block my acc. I joined NortonLifeLock360 on June 20, 19. On June 23, 19 my passwords, pin#s, vault passwords & vault pin had all been comprised. On July 3, 19.
I received a contact # from Norton 360 to call Google about my problrm. It turned out to be a scam. $200 a piece for 2 email recovery & an addition $500 to secure my phone for the year.
I also made a police report because my credit was being ran every 2 days until I had to put a freeze on all 3 credit bureaus account. It took me forever to submit my complaint due to my keyboard is comprised to some degree as well. I have a large amount of proof of cyber attacks. I thank you for your time. Please contact me by my cell #. My emails & passwords are being monitor by these scammers
P. S. I don't know how my camera works yet. I'm still learning how to use this cell phone.

Sincerely,

Andrea Jones

Desired outcome: I Want My Privacy Back & Secure

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R
5:09 pm UTC

Google Your company's shameful 'help' misinformation

Sometime on 1/20/2021 - upon logging into Youtube, the Youtube site loaded, however nothing worked or opened on their home page, after clicking on every available thing to click on, [ including the Google login icon ]. However, I could scroll up and down the page with my mouse.

On 1/21/2021 - I was attempting to take the time, to remedy the above problem(s).
Again, your Google log in icon, was not showing I was actively logged in on the Youtube site, so I went directly to Google & logged into my account and then clicked the Youtube button from there. Upon the Youtube home screen connection finishing, and your icon now showing me as 'logged in', still nothing working or 'clickable' on the Youtube page, EXCEPT now your icon is 'clickable', [opening a 'help' dropdown box.] - and I am still also able to scroll up and down with my mouse.
The information appearing on this 'help' dropdown box, that appeared after clicking on Google's icon, on the Youtube home page, was all misleading fixing options that were to me nothing more than a giant circle jerk.
Then because of the problem with the whole Youtube page, I thought to try again, to go directly to Google, to 'fix' the problem, and upon clicking on the 'help' there, it opened up a page of yet assorted different 'fixes' and 'send you offs'... Shameful behavior.

My computer works fine everywhere else on the internet.

Shameful behavior for a supposed "reputable, all knowing, website" of Google !
You wasted my whole day with these shenanigans. I am not a publisher of any content, merely a forwarder of likewise opinion minded posts already made elsewhere.

Misinformation, and being Misleading ... (your grandma shakes her head "disgustingly" here)

Bully tactics ?
Shameful !

Desired outcome: Be respectful. You should have to right your wrongs.

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J
2:09 pm UTC

Google Allowing illegal spam via dns rerouting irregularities

Please explain to me why a file extension other than @gmail.com is directed or otherwise misdirected to my G Mail account and explicitly explain how do I absolutely cut out these disgusting ads you enable to be hotlinked. many of these solicitations do not include a legitimate link to unsubscribe. Please help as I am very distraught with this issue and feel vulnerable and threatened. This also makes me question the services you are providing to my disadvantage.

From: Jessicaa
To: 97, 190.ci45.[protected]@.net> <

HOW ON EARTH do I utilize Google to block these abuses, when this is a hidden domain, CONSTANTLY bypassing your framework?!

Desired outcome: I never want to see this damn particular email again

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B
12:51 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Google Android / google play

I cannot browse Lazada on Android. The reason is that when I click on any product the Google Play Store app opens. This occurs even though I have followed all online instructions on how to stop this behavior. I have even attempted to uninstall and force stop the play store. Nevertheless the behavior continues. Google is illegally violating my browsing privacy. How do they know I am clicking on Lazada products? If I try to stop the play store it should stop and not continue to interfere with my browsing. They are also engaged in antitrust monopolistic behavior. Reason? Because they are using their device: Android to route people to their play store. This is illegal and should be prosecuted in every state and their services banned in every country.

Desired outcome: Google no longer launches playstore without permission

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J
9:58 am UTC
Verified customer The reviewer confirmed their account using Google. Learn more

Google Privacy, personal information breach

I have a secondary user who is hidden on my account who has permission controls over my settings of my account who has been intruding in my emails and accessing other websites and other information I have in my gmail and I believe that you have given him permission to do so. Who is hidden on my account who has permission controls over my settings of my account who has been intruding in my emails and accessing other websites and other information I have in my gmail and I believe that you have given him permission to do so I don't care what agency he might be from this has been going on for over a month and I am tired of being harassed and I want all secondary users or anyone's access to my account to be revoked immediately

Desired outcome: True privacy of my online usage of your app

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A
3:41 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Google Review deleted

Hi,
It's a complaint from wood or glass shop named Reliable Glass & Closet ltd.
our customer named Paul has reviewed us on google and Someone has deleted it on around Dec. 22, 2020
I have confirmed with the customer too. For sure it was deleted by any third party.
I have mentioned the address and picture of our reviewing page along with the given review.

Please look after the matter
Thank you

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S
6:58 pm UTC

Google Monopoly and unfair treatment of parler

I am not a Parler user but when I heard Amazon, google & other big techs all teamed up to wipe a competitive App off I was shocked! They claim Parler was used to promote violence but I remember during the riots Twitter had A LOT of people making threats & jokes about the violence going on & Twitter wasnt taken down! I will no longer use Google search engine & will not support them or Amazon any longer & will not use gmail anylonger either

Desired outcome: To see them put Parler back on their app store

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M
2:16 pm UTC

Google Unrecognized transaction deducted in my debit card

Dear sir and maam, I have unrecognizable transaction worth 17k in total that was purchased using my credit card and all description says google

Desired outcome: I would like to resolved this issue and get a refund

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R
4:52 pm UTC

Google Traffic puzzle

it showed up on my paypal account for $31.79. I don't know who they are or what it is that I am supposed to have bought. Seems like a scam to me.

Google
- negative$31.79
Nov 4
Automatic Payment
Loading transaction details for
Google
- negative$31.79
Nov 4
Automatic Payment
Paid with
Chase Freedom Visa Signature
VISA Credit Card x-8385
You'll see "PP*GOOGLE HUUUGE GLOBAL" on your card statement.
$31.79
Manage Google payments
Transaction ID
9VG46866BN606601L
Seller info
Google
https://support.google.com
noreply+[protected]@google.com
Invoice ID
[protected]
Purchase details
Exclusive Offer (Traffic Puzzle)
$31.79
Total
$31.79

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E
1:34 pm UTC

Google Most of the data stored in my documents folder has disappeared

I went to retrieve my Addresses file from Documents and it along with the majority of files in that folder had disappeared. If I tried to access the file through the FIND process it comes back and says Google can't access the url.
What the hell is going on?

Desired outcome: find my files

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F
12:14 pm UTC

Google Play store

Unblock apps like Gab and Parler - this policy is entirely inconsistent - Twitter is full of crap that is caustic. You have lost us completely with your political bias. Google is not for everybody. We will leave your services, you are playing with fire.

Desired outcome: Restore service - stop being a discriminatory company

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B
12:52 am UTC

Google Unwanted promotion of social media trash

We the public, in 2021, are demanding strong regulatory legislative measures to be implemented on all social media outlets with particular focus on GOOGLE and FB.

How dare you promote trash like TINDER on our internet.

Delete it immediately.

Australia's consumer watchdog has called on the Australian Govt to take action to reign in the market dominance of FB and Google, together with strengthening legislation with binding regulatory enforcement providing more legislative teeth for stronger community and business standards.

The consensus is that Google and FB need to be held to account with the well overdue demand for their activities to be made more transparent.

Current unfair contract terms are to be made illegal with the Privacy Act being strengthened, so that families will not be burdened with Tinder trash.

In the wake of the Cambridge Analytica scandal involving FB, a Code of Practice is deemed well overdue for digital platforms . How dare Google demean our family with Tinder trash etc etc

Google and FB may have a Marxist-ideological agenda of achieving destruction of the family with its promotion of gender fluidity and intersectionality - which traumatises 99% of society when there is quite enough trauma for society with:
1. climate change;
2. global man-made pandemics;
3. global structural legislative inequality breeding mega rich buffoons eg Elon Musk ; M. Zuckerberg; J. Bezos ; Koch Bros etc etc while 90% of children in Africa, India and South America, comb stench-filled rubbish tips for their daily 'sustenance' - Appalling.

With families already on their knees emotionally, economically and psychologically, we need uplifting content not self-destructive and nihilistic content.

Take down Tinder from our internet.

Kind regards

Barry and Judith Sheehan

[protected]@barrysheehan.com.au

Desired outcome: Deletion of TINDER from our internet - followed by a complete restructuring of Social Media /Google & FB to ensure enforceability via legislation with the power to enforce by way of financial compensation - on any and all breaches.

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E
4:44 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Google Google play store censorship of parler app

I am no longer using Google search engine anymore due to their horrible practice of censorship of the Parler app. I have switched search engines to a company that does not promote totalitarian censorship. Google is now a horrible company. Google is an unfair monopoly that destroys free thought. Google's censorship of so many companies and people is horrible and wrong. Google is everything that is wrong with big business.

Desired outcome: Bring back Parler

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W
2:37 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Google They are mixing my work and personal email addresses! One google account, the other is MS

Google has merged my work email and personal email addresses. My work is a dot gov (non-google) account and my personal email (gmail) account.

I wrote a response to a YouTube comment from my personal email account and google sends it and other people's responses to my work account. I keep my work and personal life separate and do not need our IT department involved with personal commentary on their YouTube platform.

Secondly, I just received a receipt for paying for an app through the Play Store. Once again, I purchased this on my personal gmail account and this receipt was email to my work account! This is an invasion of privacy, and our IT department does not need to know what I purchase with my own personal funds.

This merge may have happened when google asked for a second email address for emergency verification purposes.

YouTube comments and app receipts are not emergency purposes if I get locked out of my personal gmail account.

Desired outcome: unmerge my personal account from my professional non-gmail account.

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R
6:00 pm UTC

Google Unethical behaviour

Respected Authority
Some Miscreants have changed the Public Information about Shri Harminder Sahib, the holiest place for Sikhs. In the link below it says the Gurudwara is Permanently closed, as we know this place of worship has been open for more than 400 years and will continue to open till eternity.

https://www.google.com/search?q=shri+harminder+sahib

Please assist us in changing the info that is wrong on the page.

Thanks

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M
12:02 pm UTC

Google App store

The decision to remove Parler from the Google App store is a disgraceful and transparent effort to silence speech by many millions of Real Americans with whom you cowardly leftist lunatics disagree. Trump's reckless speech that helped spark the Capitol Hill riots is not a justification to silence about 75 million people, most of whom are also your customers, with whom you disagree politically. What's wrong with big tech people that they are foolish enough to subscribe to obviously flawed and phony leftist propaganda? One day, you will reap what you sow. Restore Parler now and stop trying to oppress and suppress freedom!

Desired outcome: Restore Parler and stop censoring Conservative Patriots

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B
9:23 am UTC

Google Stop your censorship

Google recent decision to sensor one company (Parler) because of alleged policy violation is ridiculous. Google and other services that controls communications between people worldwide is censoring speech that you don't like. At this point, I'm cutting ties with Google services until you get your head out of your [censored] as a company and realize what you are actually doing. This is supposed to be a free country but not when Google, Amazon, Twitter and Apple are in control. I'm very disappointed in this company. You have done a lot of good but now you are going too far with your power and I hope that your company is broken up as a monopoly.

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N
12:23 am UTC

Google Censorship

I have noticed you are censoring freedom of speech on your website. Your company is so communist and we the people won't stand for it. Either join the winning side of freedom or be crushed by freedom fighters in the next 2 weeks. I have already deleted all your apps and switched to a better service. You have let your people down. I am so ashamed to call you an American company. More like a Chinese company. So sad you are. Bye

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M
10:42 pm UTC

Google Play store

I am complaining to you today for your biased outlook on free speech. You as a platform, have no right to censor american voices. It is not your right to tell us what to believe or what kind of views we are allowed to express. You are the worst thing about his country. Any company that bans and segregates a group should be brought up on hate crime charges. I hope you all fail. I pray that your communist state fails. I cannot wait to watch the demise of all of you. As of right now parler is the number one app and your censorship is on full display.

Desired outcome: Bring parler back to play store

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