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Google complaints 1498

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R
4:52 pm EST

Google Traffic puzzle

it showed up on my paypal account for $31.79. I don't know who they are or what it is that I am supposed to have bought. Seems like a scam to me.

Google
- negative$31.79
Nov 4
Automatic Payment
Loading transaction details for
Google
- negative$31.79
Nov 4
Automatic Payment
Paid with
Chase Freedom Visa Signature
VISA Credit Card x-8385
You'll see "PP*GOOGLE HUUUGE GLOBAL" on your card statement.
$31.79
Manage Google payments
Transaction ID
9VG46866BN606601L
Seller info
Google
https://support.google.com
noreply+[protected]@google.com
Invoice ID
[protected]
Purchase details
Exclusive Offer (Traffic Puzzle)
$31.79
Total
$31.79

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E
1:34 pm EST

Google Most of the data stored in my documents folder has disappeared

I went to retrieve my Addresses file from Documents and it along with the majority of files in that folder had disappeared. If I tried to access the file through the FIND process it comes back and says Google can't access the url.
What the hell is going on?

Desired outcome: find my files

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F
12:14 pm EDT

Google Play store

Unblock apps like Gab and Parler - this policy is entirely inconsistent - Twitter is full of crap that is caustic. You have lost us completely with your political bias. Google is not for everybody. We will leave your services, you are playing with fire.

Desired outcome: Restore service - stop being a discriminatory company

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B
12:52 am EST

Google Unwanted promotion of social media trash

We the public, in 2021, are demanding strong regulatory legislative measures to be implemented on all social media outlets with particular focus on GOOGLE and FB.

How dare you promote trash like TINDER on our internet.

Delete it immediately.

Australia's consumer watchdog has called on the Australian Govt to take action to reign in the market dominance of FB and Google, together with strengthening legislation with binding regulatory enforcement providing more legislative teeth for stronger community and business standards.

The consensus is that Google and FB need to be held to account with the well overdue demand for their activities to be made more transparent.

Current unfair contract terms are to be made illegal with the Privacy Act being strengthened, so that families will not be burdened with Tinder trash.

In the wake of the Cambridge Analytica scandal involving FB, a Code of Practice is deemed well overdue for digital platforms . How dare Google demean our family with Tinder trash etc etc

Google and FB may have a Marxist-ideological agenda of achieving destruction of the family with its promotion of gender fluidity and intersectionality - which traumatises 99% of society when there is quite enough trauma for society with:
1. climate change;
2. global man-made pandemics;
3. global structural legislative inequality breeding mega rich buffoons eg Elon Musk ; M. Zuckerberg; J. Bezos ; Koch Bros etc etc while 90% of children in Africa, India and South America, comb stench-filled rubbish tips for their daily 'sustenance' - Appalling.

With families already on their knees emotionally, economically and psychologically, we need uplifting content not self-destructive and nihilistic content.

Take down Tinder from our internet.

Kind regards

Barry and Judith Sheehan

[protected]@barrysheehan.com.au

Desired outcome: Deletion of TINDER from our internet - followed by a complete restructuring of Social Media /Google & FB to ensure enforceability via legislation with the power to enforce by way of financial compensation - on any and all breaches.

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E
4:44 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Google Google play store censorship of parler app

I am no longer using Google search engine anymore due to their horrible practice of censorship of the Parler app. I have switched search engines to a company that does not promote totalitarian censorship. Google is now a horrible company. Google is an unfair monopoly that destroys free thought. Google's censorship of so many companies and people is horrible and wrong. Google is everything that is wrong with big business.

Desired outcome: Bring back Parler

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W
2:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Google They are mixing my work and personal email addresses! One google account, the other is MS

Google has merged my work email and personal email addresses. My work is a dot gov (non-google) account and my personal email (gmail) account.

I wrote a response to a YouTube comment from my personal email account and google sends it and other people's responses to my work account. I keep my work and personal life separate and do not need our IT department involved with personal commentary on their YouTube platform.

Secondly, I just received a receipt for paying for an app through the Play Store. Once again, I purchased this on my personal gmail account and this receipt was email to my work account! This is an invasion of privacy, and our IT department does not need to know what I purchase with my own personal funds.

This merge may have happened when google asked for a second email address for emergency verification purposes.

YouTube comments and app receipts are not emergency purposes if I get locked out of my personal gmail account.

Desired outcome: unmerge my personal account from my professional non-gmail account.

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R
6:00 pm EST

Google Unethical behaviour

Respected Authority
Some Miscreants have changed the Public Information about Shri Harminder Sahib, the holiest place for Sikhs. In the link below it says the Gurudwara is Permanently closed, as we know this place of worship has been open for more than 400 years and will continue to open till eternity.

https://www.google.com/search?q=shri+harminder+sahib

Please assist us in changing the info that is wrong on the page.

Thanks

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M
12:02 pm EST

Google App store

The decision to remove Parler from the Google App store is a disgraceful and transparent effort to silence speech by many millions of Real Americans with whom you cowardly leftist lunatics disagree. Trump's reckless speech that helped spark the Capitol Hill riots is not a justification to silence about 75 million people, most of whom are also your customers, with whom you disagree politically. What's wrong with big tech people that they are foolish enough to subscribe to obviously flawed and phony leftist propaganda? One day, you will reap what you sow. Restore Parler now and stop trying to oppress and suppress freedom!

Desired outcome: Restore Parler and stop censoring Conservative Patriots

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B
9:23 am EST

Google Stop your censorship

Google recent decision to sensor one company (Parler) because of alleged policy violation is ridiculous. Google and other services that controls communications between people worldwide is censoring speech that you don't like. At this point, I'm cutting ties with Google services until you get your head out of your [censored] as a company and realize what you are actually doing. This is supposed to be a free country but not when Google, Amazon, Twitter and Apple are in control. I'm very disappointed in this company. You have done a lot of good but now you are going too far with your power and I hope that your company is broken up as a monopoly.

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N
12:23 am EST

Google Censorship

I have noticed you are censoring freedom of speech on your website. Your company is so communist and we the people won't stand for it. Either join the winning side of freedom or be crushed by freedom fighters in the next 2 weeks. I have already deleted all your apps and switched to a better service. You have let your people down. I am so ashamed to call you an American company. More like a Chinese company. So sad you are. Bye

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M
10:42 pm EST

Google Play store

I am complaining to you today for your biased outlook on free speech. You as a platform, have no right to censor american voices. It is not your right to tell us what to believe or what kind of views we are allowed to express. You are the worst thing about his country. Any company that bans and segregates a group should be brought up on hate crime charges. I hope you all fail. I pray that your communist state fails. I cannot wait to watch the demise of all of you. As of right now parler is the number one app and your censorship is on full display.

Desired outcome: Bring parler back to play store

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D
8:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Google Google apps

It is obvious what Google is doing! Removing parlor to keep conservatives from communicating with each other. They have no problem with Twitter and Twitter allows treats if you are threatening a Conservative! They cannot dedicate what I can and cannot read or type! I hope they get the pants sued off of them and go under! And I will avoid them as much as I possibly can...losers!

Desired outcome: Ban Google!

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A
10:32 am EST

Google Google business reviews

I work at a small rental property company. We had a tenant refusing to pay rent that decided to retaliate against our efforts to collect rent by posting 3 negative reviews of our business on the same day. This was approximately 11/19.

We reported the duplicate reviews using the 'Our Business' tool but Google responded in a day or so that all the reviews met their policy. The tool gives you no way to point out that individual reviews are in fact multiples from one person.

On 11/26, I then used their 'My Business Help' Forum to point out that someone using the same name, discussing the same case (using words like 'continued' when they ran out of space), had left 3 negative reviews for our business on the same day. For context, as of now we have 19 reviews and have been in business for 10 years.

On 12/7 a 'product expert' agreed to escalate the issue to 'the team'. At some point in the middle of December, the first review (with our business reply) was deleted, but the other pair of reviews were left up.

Our understanding of Google policy is that users can not flood a business review page with multiple positive or negative reviews. However in this case a user has done just that and 2 of the 3 remain. Also removing our reply seems to us to be remarkably petty.

The user in question has been forcibly evicted from our property since leaving the review. (The person was not affected by the pandemic and was fully employed since move-in. They began to refuse to pay rent in Dec 2019.)

The business is River Region Rentals, 8329 Crossland Loop, Montgomery Al and the negative reviewer is Breyone Burkett.

The My Business Help link discussing this case is: https://support.google.com/business/thread/85451284?hl=en#

Desired outcome: I want the policy of 1 business review per user to be enforced

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G
8:18 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Google Youtube

I am writing to express my dismay about YouTube deleting and banning an Ofcom regulated British broadcaster called Talkradio. Opinions and debates are fundamental to a safe society, by banning this channel, Google is directly influencing the democracy of the British people and interfering in a foreign countries politics.

I demand the channel is reinstated with immediate effect otherwise I will contact my local MP to see what sanctions we can impose on Google as a company. YouTube is a platform that in turn claims immunity from liability, by removing channels like this you're acting as a publisher which doesn't protect you from said liability.

Reinstate the channel immediately.

Desired outcome: Reinstate Talkradio's YouTube channel immediately.

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L
2:46 am EST

Google Charges to my Debit Card that were unauthorized

Since 11/19/2020 until 1/3/2021 my debit card has been charged a total at this time $76.46. I want a refund since I have not authorized any of these charges . The amounts that are being charged range in amounts of $3.26, $2.17, $2.26, $1.17, $4.44, $1.26, and $5.44. I was also given a claim number for a portion of these charges but I'm still being charged more. The claim number is [protected]

Desired outcome: I expect Google Buffalo Studios to refund all my money and to stop charging my debit cards

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F
3:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Google Regarding Google verification codes in

So I place an ad for F1 Labradoodles for sale. And I get these verification codes through Google from people? Are these legit people? I've answered a couple of them never hear from him after that. Are they legit?Then you take my ad off ?what the hell is going on? I have a Facebook page they can go to, I FaceTime I have a phone number.

Desired outcome: I would like some emails or somebody to tell me who these people are and if I can answer them if they're actually legit

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J
5:23 am EST

Google Mountain view and id theft protect

Google business Mountain view took $13.87 from me on dec 29 at 1:23 unauthorized and dec 14th $2.12 at 11:52 pm. id theft protect took $1.98 from me on Nov 24 and dec 24 it took $24.95 from me unauthorized. I want to be refunded and taken off these sites! I want my money refunded and taken off these sites for future reference. it happens all the time and I've had enough!

Desired outcome: Refunded and remove

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H
5:16 am EST

Google Cargo no autorizado tarjeta de crédito

Buenos días,
Me pongo en contacto con ustedes para manifestar mi desacuerdo con un cargo a realizar en mi tarjeta de crédito... Visa classic 6037.
Esta mañana (28-12-2020) he visto un cargo en mi tarjeta de crédito (27-12-2020) por el valor de 74, 99 euros en el establecimiento google+ google /g.co. Helppay. Está todavía pendiente de confirmación, pero se cobrará en los próximos días. Yo no he autorizado este pago y no soy consciente de haberlo solicitado.
Por ello, solicito la anulación del cobro, de posibles cargos posteriores y cancelación de posibles cuentas vinculadas a este sitio.
Muchas gracias. Elena

Desired outcome: Anulacion del cobro

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G
12:25 pm EST

Google Pixel Phone Google Assistant

Help - after many attempts, after sending my Pixel to Texas for WARRANTY service ---- MY FREAKING Google assistant comes ON TO help me all the time randomly.

1. I have searched the web for help.
2. I have uninstalled Google on Pixel and reinstalled, did not help.
3. I have RESET my voice many times - HEY Google, to no avail.
4. Radio on background will excite Ms. Google Assistant.
5. Computer Audio will excite Ms. Google Assistant.
6. I can have Pixel on silent and be quietly attending a meeting and ON COMES Ms. Google.

I have tried a factory reset - and YET you fool for a service warranty rep in Texas sent back to me - without ANY correspondence. Took returned to AT&T store and AT&T store representative said the Google Rep blew you off Mr. Customer (me, Steve) --- a software problem you have and NOTHING IS WRONG WITH YOUR PHONE NOR SCREEN!

My point is Google do YOU GIVE A DAMN?

Date is December 23, 2020 12:23 pm EST.

Not asking for free - as I am about to buy a new phone and won't be a Pixel and why, LOUSY CUSTOMER SERVICE

Google basically has told me to stick it. Not good for customer retention.

Now I await to see if Google is all Ai Or you have humans that work there.

Funny not trying to be, frustrated, yes.

Desired outcome: Simple fix so I enjoy the phone.

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U
10:49 pm EST

Google Hacked email account

Its virtually impossible to contact Google for support! You have to sign in to navigate etc. The problem I am having is that I can't even sign in to try and navigate to get support...
I have to speak to an actual human being to explain my account has been 'hacked' or that I can't sign in. If I do sign in with a new password google sees this as 'suspicious" and then all is suspends it again and so does the viscous cycle continue.
The problem is that many apps and accounts are linked to that email address which makes it extremely frustrating.

Desired outcome: I just want to log into my own google mail account

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About Google

Screenshot Google
Google is a multinational technology company that specializes in Internet-related services and products. Its most recognized offering is the Google search engine, which serves as a tool for internet users to find information online. Beyond search, Google provides a suite of productivity tools known as Google Workspace, which includes Gmail for email, Google Drive for cloud storage, and productivity applications like Google Docs, Sheets, and Slides.

The company also operates the Android operating system, which is used by a variety of mobile devices worldwide. Google's hardware products include the Google Pixel line of smartphones and the Google Nest family of smart home products.

For businesses, Google offers Google Ads, an online advertising platform, and Google Analytics, a service for tracking and reporting website traffic. Google Cloud Platform is another significant service, providing cloud computing solutions for enterprises.

Google Maps and Google Earth are services that facilitate location tracking and navigation, while YouTube, a subsidiary of Google, is a widely-used platform for video sharing and viewing.

The company is known for its continuous innovation and expansion into new areas, including artificial intelligence, self-driving car technology through Waymo, and health technology via Verily.

Google's services are deeply integrated into the fabric of the digital experience, catering to both individual users and businesses with a broad range of products designed to enhance connectivity and productivity.
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Google in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Google.
- Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.

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Ensure you follow these steps carefully to effectively file a complaint against Google.

Overview of Google complaint handling

Google reviews first appeared on Complaints Board on Oct 22, 2007. The latest review Taking money off my card. Without my permission was posted on Apr 10, 2024. The latest complaint google - I save you. you owe me was resolved on Dec 16, 2019. Google has an average consumer rating of 2 stars from 8772 reviews. Google has resolved 257 complaints.
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  1. Google contacts

  2. Google phone numbers
    +1 (650) 330-0100
    +1 (650) 330-0100
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    +1 (650) 623-4000
    +1 (650) 623-4000
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    +1 (650) 490-4916
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    +1 (941) 607-0688
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  3. Google address
    1600 Amphitheatre Pkwy, Mountain View, California, 94043-1351, United States
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