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Goodwill Industries

Goodwill Industries review: Forced "Donation"

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4:52 am UTC
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I went to the Goodwill in Victorville California on Bear Valley Road. When the clerk rung up the books, the total came to $6.48. I gave her $7.00. That means the change was supposed to be 52 cents. First, the clerk asked me if I wanted to round up my purchase to the $7.00 I gave her. When I told her no, she gave me change of 2 quarters. I inquired about my additional 2 cents which I was owed. She shrugged her shoulders and said that she had no pennies. So, I was forced to pay $6.50 for items rung up at $6.48 for a pair of books Goodwill gets for free. One the receipt, it said, "Thank you for your donation". Like I had a choice.

Desired outcome: Not to be forced to pay more for items that you ring up for less.

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Aug 09, 2026 3:05 am UTC

If you are uptight over two cents, maybe you need to get a job.

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