Menu
Write a review
File a complaint
Goodwill Industries

Goodwill Industries review: Forced "Donation" ( 1 comment)

A
Author of the review
4:52 am UTC
Verified customer The reviewer confirmed their account using Facebook. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I went to the Goodwill in Victorville California on Bear Valley Road. When the clerk rung up the books, the total came to $6.48. I gave her $7.00. That means the change was supposed to be 52 cents. First, the clerk asked me if I wanted to round up my purchase to the $7.00 I gave her. When I told her no, she gave me change of 2 quarters. I inquired about my additional 2 cents which I was owed. She shrugged her shoulders and said that she had no pennies. So, I was forced to pay $6.50 for items rung up at $6.48 for a pair of books Goodwill gets for free. One the receipt, it said, "Thank you for your donation". Like I had a choice.

Desired outcome: Not to be forced to pay more for items that you ring up for less.

Confidential Information Hidden: This section contains confidential information visible to verified Goodwill Industries representatives only. If you are affiliated with Goodwill Industries, please claim your business to access these details.

1 comments
Add a comment
A
A
a22M
CA
Send a message
Aug 09, 2026 3:05 am UTC

If you are uptight over two cents, maybe you need to get a job.

More Goodwill Industries reviews & complaints

Goodwill Industries - Rude managers 44
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Goodwill Industries - Scam and theft 24
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Goodwill Industries - Unethical behavior/employee attitude 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Goodwill Industries - Price changing and thieft 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Goodwill Industries - badwill 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Goodwill Industries reviews and complaints
  1. Goodwill Industries Contacts

  2. Goodwill Industries phone numbers
    Click up if you have successfully reached Goodwill Industries by calling +1 (800) 466-3945 phone number 0 0 users reported that they have successfully reached Goodwill Industries by calling +1 (800) 466-3945 phone number Click down if you have unsuccessfully reached Goodwill Industries by calling +1 (800) 466-3945 phone number 0 0 users reported that they have UNsuccessfully reached Goodwill Industries by calling +1 (800) 466-3945 phone number
    Click up if you have successfully reached Goodwill Industries by calling +1 (770) 963-7793 phone number 0 0 users reported that they have successfully reached Goodwill Industries by calling +1 (770) 963-7793 phone number Click down if you have unsuccessfully reached Goodwill Industries by calling +1 (770) 963-7793 phone number 0 0 users reported that they have UNsuccessfully reached Goodwill Industries by calling +1 (770) 963-7793 phone number
  3. Goodwill Industries emails
  4. Goodwill Industries address
    5810 Indianola Drive, Derwood, Maryland, 20855, United States
  5. Goodwill Industries social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 10, 2026
  7. View all Goodwill Industries contacts
Goodwill Industries Category
Goodwill Industries is ranked 35 among 103 companies in the Retail Stores category