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Goodwill Industries
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1.4 468 Reviews

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Goodwill Industries is a rare visitor on ComplaintsBoard, so the pace of resolving complaints leaves much to be desired. We believe they should spend more time and effort on reviews to naturally grow customer loyalty. As for reviewers, we'd advise carefully reading existing reviews to understand what to expect. It's also helpful to go through the few complaints that Goodwill Industries has already resolved to get a clear picture of their customer interaction and potential challenges in resolving your personal issue.
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Goodwill Industries false advertisement

I worked at the Goodwill of Chattanooga. For the first year I worked at one of the attended donation sites. This consisted of a trailer placed in a parking lot where a building use to be. There was no restroom, no water, and little shelter from the elements. Ten hours a day six days a week. I moved on from there to become a Job Coach at the main offices. I saw a lot of things that were not right in my four years there. I learned that each state that refers people for job training to Goodwill pays that persons salary. The state also in a lot of cases supplies transportation and lunch money. I heard case managers and department directors, and supervisors make fun of clients, call them names(ie lurch, uncle fester). I've heard these same powers that be make racial remarks and jokes. I now see there is an ad in the want ads in which Goodwill is wanting to hire people to do the very same job clients(the people that supposedly your donations help) are meant to do. Goodwill is hiring people to do these jobs even while they send clients home due to lack of work. Please do NOT shop or donate to these people. This company was built on very good things. However at present there are some ( a lot actually) really bad seeds ruining the mission. Stop shopping with them and stop donating to them until they fix what's wrong!

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Goodwill Industries Supervisor Sylvester Campbell is dead

Last Year in 2009, Goodwill Laundry First Shift Supervisor Sylvester Campbell died and passed away, The cause of his death is unknown, Sylvester Campbell was yelling and hollering at laundry co-workers who worked for for shift, It was his time to die and his time to go. What goes around comes around and it came back on Sylvester and It haunted him. Earl Hubbard First Shift Supervisor left Goodwill Laundry, Goodwill Laundry got two new first shift supervisors, JeWarren Robertson still being nosey getting up in laundry co-workers business. Orangetta Kelly Laundry Manager still getting rid of good laundry co-workers who do a good job and still getting rid of laundry co-workers who work at Goodwill Laundry for 5, 10, or 13 years or more. Orangetta Kelly is still harassing and bullying laundry co-workers. Bob Schneeburg Goodwill Workforce Development President is still letting Orangetta do these things to Laundry Co-Workers. If you work at Goodwill work in the store or work in janitorial/custodian, because they pay the most money than Goodwill Laundry. Goodwill Security still harassing and picking on co-workers and still making them uncomfortable. Please do not work in Goodwill Laundry, because if you do, You are making a terrible mistake, Laundry Managers and Laundry Supervisors will diss, disrespect you, treat you like crap and treat you like #. That's why laundry co-workers are quitting and getting fired, because of the management and the supervisors.

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Goodwill Industries Goodwill industries and goodwill laundry are poisoned

Goodwill Industries and Goodwill Laundry are poisoned, because Walter Smith and Kelly Telez Goodwill chief of security has been adding more security cameras inside Goodwill Industries, to make people and co-workers uncomfortable, Goodwill Security Oliver McHatten be harassing and picking on co-workers, when they be coming in to work. When me and my friend was working there, Goodwill Security Officer Oliver McHatten was picking on me and my friend. I reported the incident to his boss Walter Smith, and Walter Smith said Oliver was doing his job by the book. I said yeah right like I really care. Goodwill Laundry is poisoned too! Goodwill Laundry be #ting too! Goodwill Laundry managers Orangetta Kelly and Chandra Henderson be #ting! My friend Danita Scott got fired for mouthing off and complaining to Gary Goll (The Big Boss and JeWarren's Boss) about The Laundry Supervisor (JeWarren Robertson) been making her uncomfortable while she be working.in Goodwill Laundry, You have to do 500 sheets in an hour and You have to work with blankets, sheets, pillowcases, and other kind of hospital laundry covered with blood, brown #, other colored #, and urine. That's why co-workers be getting fired, quitting, walking off the job, having arguments with the laundry supervisor and the laundry manager, Goodwill Laundry do not have no symphathy for nobody and Goodwill Laundry Managers and Supervisors don't have no symphathy for nobody! Goodwill Security don't have no symphathy for nobody either! Do not come to Goodwill Industries, Do not work and Do not apply at Goodwill Industries and Goodwill Laundry! If you do you're making a terrible mistake!

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Rennard C
Milwaukee, US
Jul 15, 2014 3:28 pm EDT

Walter Smith and Oliver McHatten left Goodwill Industries of Southeastern Wisconsin in 2013.I'm glad they're gone, because they made co workers, employees, clients, and store customers uncomfortable.

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Dennis Schrank
Milwaukee, US
May 22, 2014 2:05 am EDT

I agree with the complaint and as a former employee of Goodwill have first hand knowledge of Oliver McHatten's conduct and the condoning, defending and in the extreme cases the ignoring of such conduct by Security Director Waler Smith. McHatten has always harassed Goodwill clients ( people with disabilities and limitations ) as well as employees and store customers. McHatten, s conduct has included sexual harassment as well as verbal abuse and intimidation. His conduct has been overlooked or defended by Mr. Smith for so long that McHatten feels he is untouchable. It is deplorable that Goodwill Senior Management has also ignored this type of conduct and poor management of the security department for so long. it would be in there best interest to act before this duo's conduct comes to light with a serious incident that can't be covered up and does PERMANENT DAMAGE TO GOODWILLS REPUTATION!

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R-Truth
Milwaukee, US
Dec 28, 2010 3:10 am EST

Goodwill Industries is poisoned with black co-workers and black securityand Goodwill Laundry is poisoned with black management, That's why God does not like ugly!That's why I hate black people!

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Goodwill Industries terrible management

Goodwil in Newmarket, ON, Canada have a terrible manager(male).He is always rude this clients(never sad a HI), bad organzed (always mess on cоunter), many clouthes don't have a tag but then you go to pay (think price is 5.99)cashier take hight price - just asked manager (24.00can)it is very FRAUD ! He told me it is a new product but how I can know this... it is not tag and letter. I think this store NEED A NEW MANAGER as soon is possible or people will go away. I hope a servise wll be better soon !

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azaleya
Rives Junction, US
Apr 01, 2012 4:08 am EDT
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Who does his financial situation have to do with his complaint? Oh, that's right: NOTHING.

Being impoverished has nothing to do with this discussion. Also, being poor =/= messy, sorry to break it to you. That's an example of prejudiced thinking, and a deplorable way to ascertain the "worth" of your fellow human beings. Also, referencing poor spelling and grammatical abilities as potential indicators of an individual's employment level is logically fallacious. Your writing abilities may be slightly more adept than the OP, but your logic is deeply flawed. Let go of such hatred, you'll be better off.

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Goodwill Industries price on tag

I found a fake fur coat at the Goodwill Store in Hammonton New Jersey and it was priced @ .99. Thought awesome. Went to the counter and was told thats not the price on the item you cant have it.? So we went round and around and eventually called the cops to end the dispute. I was under the impression that you could only change the price label if you mark it down otherwise its illegal. Anyway basically the cop told us a store can change its price up or down if the store thinks the label was altered, In this case this would been impossible unless a storeworker possibly rigged it that way, Being it was placed on using a nylon thread tagger. Which was shot through the item twice even, Not just once. I t seems to me this goes on a lot at these stores judging by the complaints ive read across the board. These are obviously stores being run by people who are not trustworthy. Dont get me wrong this is not everyone there and you know who you good guys are, But unfortunately unless you weed out the losers they will bring the business down and end it all for everyone. Remember one thing. Everybody has there day! Just take a look at large department stores from the past and see for yourselves how theve changed hands, been bought out, GONE OUT OF BUSINESS. So STOP hiring what looks to be homeless losers who will obviously steal from you and if you think they will do anything less you deserve to be out of business and step it up a gear for your own sakes. Or the inevitable will happen. NO MORE GOODWILL.

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mysticuba
, US
Aug 22, 2011 9:49 pm EDT

I went to the same Goodwill store in Hammonton NJ, and what a surprised to me. The store was dirty, terrible disorganized, and even more somebody told me they having problems with bedbugs. So I did't buy anything at all. Prices are high like they are brand new. They do have brand new items but still too expensive. Last but not least, the Manager looks as Dirty as the Store, so What can we expect from it.

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shop-a-holic
Ottawa, CA
Dec 06, 2010 1:54 am EST

Maybe you will have a better time at Value Village? Just a thought? SMILE! :)

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tosha5252
Fort Worth, US
Sep 16, 2010 3:57 pm EDT
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silly lady...goodwill isn't going anywhere...they are not losing anything lol...it is utter amusement that you are comparing them to any type of retail store...and you are right, some, or actually a great majority of the people working there are homeless and/or with physical or mental handicaps...that's very true..so hopefully, next time you'll maybe understand and have a bit more compassion when shopping at a goodwill

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woe2thegreedy1
, US
Aug 12, 2010 1:26 pm EDT
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It's just like stuff that is not marked there and put out they are not allowed to sell. ok y isn't it marked and y is it in the store! Also, this stuff is donated hello! sell it for whatever or mark-it. Plus some of their stuff is overpriced.
I think that some1 in store was probably going to buy that themselves. It is a shame b/c I used to like shopping in there and told others about it but no more after an incident recently. From now on just shop CL.

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Goodwill Industries Price changing and thieft

i have seen many things going on since the store first opened. this situation effected me. i went to make a purchase of a box unopened and sealed. the price was $6.97. as i was pulling this rather last box twards the register, someone who works at the warminster store asked if i wanted him to write on the box what was in in. (i didn't know!, i was in a "take a chance mood") sure i replied. he told me it was a basket ball hoop. i didn't think so, the weight felt more like a dismantled piece of furntiure. i then asked if he could open it up for me.he came back with premission to open it. all this took place on the selling flooor. when he went to open it, he drug the box into the "employees only" but the doors were open so i could see what i was buying. when it was opened it turned out to be some form of a electronic basketball shoot with 3 balls. he asked me if i astill wanted it, i replied "yes" he was staring to replace back in the box. just then the manager and a girl named "meg" come running over saying they will not sell it for the price on the item and started yelling to close the doors on me. i tried to explain how all of this happened. they now wanted time to appraise the item and price it. no one would listen to me. they shut the doors. i went to the register to pay for the other items i was purchasing and asked for a phone# to a superviser(no one knew it) the manager then comes over and tells me the item is now $39.99. i tried to explain again how this all came about. he was not interested. i am fine with goodwill pricing and i agree its for a good cause. i hated the way i was treated. like i was trying to steal it. which is funny because i have seen so much emplyee thieft in that store. the week of christmas 1 employee wheeled a shopping cart out of the back right to the register and another emplyee followed to ring her up. the same day while leaving i saw employees carring things from the customer drop off right to their cars. you have cameras, does anyone ever bother look at the tapes? i don't think the manager is involved but quite a few of the back room employees are. i can decribe the employees and their cars. the back room employees treat the custumers terrible. i believe the "company" of goodwill is of good standards but who are hiring these days?

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Reviewer72322
,
Dec 05, 2015 5:33 pm EST

Tried to take some jeans back but could not find the receipt but the tags were still on jeans. They would not even give me a store credit. I told them the khol's and walmart give you a store credit with out receipt. She said no they don't, i said yes they do. They get all there things free and won't give me a store credit for a $12.99 i will never donate anything to them again.

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WEATHERFORD marietta ga.
Marietta, US
Feb 07, 2012 11:37 am EST

Here in ga goodwill theft's are bad, i've tried file complaints with corprate in atlanta and mr. grover cussed me out and told me it's none of my business, several goodwills here in atlanta have a theft ring going from magament down and will cover it up, buford, cumming, marietta, roswell store. jewlery is always being stolen store rules say's employee's are not allowed to buy from the store they work at. goodwill need's to be exposed and aired on tv and cable let's bring to scam to it's knee's, need video (cell phone, cam corders footage) help expose the real goodwill and stop donating real gold, silver valuable to goodwill, email contacts to creek1967@live.com so we can get it to the investagative media giants perfect for ratings, goodwill for profit only and does not help with foo, clothes, nothing so stop making them richer

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Goodwill Industries rude customers and employees

yesterday i was at this store to buy some fans to work on ( i repair and collect vintage fans) and i found a clip on fan and a desk fan that weighs less then two pounds ( they charge by the pound) i usually get the 8 inch fans for a buck apeace, and they dont weigh them. but the cashier i went to yesterday weighed them and the scale did not register the weight, and the guy made up a price for them on his own without calling a manager, 5 bucks ( note i can get a 16 inch fan there for three bucks) so i went over to the manager on the floor and he said he could not do anything about the price,
another complaint i have is that in the same store i have found ceiling fans (which are illeagle to sell used in this state) and i have found a bunch of fans and other stuff that could not be repaired ( a duracraft stand fan that the head was completely seperated from the stand )

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Goodwill Industries injured

I was injured at a Goodwill auction. While at the auction, a portable basketball goal, mounted to a steel post, fell on my head, injuring my neck. I have permanent damage to my neck. I had surgery back in January of 2009. They put in steel plates and donor bone. Surgery was around 200, 000.00. My insurance paid my hospital bill but think Goodwill should pay as well. Goodwill said they only have a $15, 000.00 policy. I'm crippled for life. I'm also still under drs care. I have gone to several lawyers, none will take my case. I have since found out, that a lot of the lawyers sit on Goodwill's board of directors. I have gone to my local tv station, who helps people with problems with companies, they would not help either. If anyone could help me, please do. I don't know what to do anymore.

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liarhater
Stoneville, US
Jan 27, 2010 1:08 pm EST

I'm so sorry this has happened to you. Try contacting your local t.v. news station to see if they will do an investigation of Goodwill. There is something awfully wrong with an organization that does not have anyone in charge. I have tried to find out who owns Goodwill, who sets the high prices, etc... All I can find out is: Goodwill is locally owned by business owners and community members(huh?), the money goes toward training and employment of blind/visually impaired, mentally impaired, and people with disabilities. That's about all the information I can find. Now for some of my own observations: Goodwill makes tons of money--period. They may very well help a few people--but---just how many people with vision, mental, etc. disabilities live in any given area where Goodwill is? Not THAT many. Also, does anyone actually know ANYONE personally that Goodwill has helped? Goodwill does not "give" anything to anyone. They will sell you anything but never give you anything. All the aisles of new stuff that they have in the stores that they think we're foolish enough to pay their prices for--they actually buy the crap thinking it will bring in more customers(this was told to me by a Goodwill employee). Sounds to me like Goodwill needs to be thoroughly investigated and exposed. Something is very fishy with Goodwill. I almost think the government is involved with them because of all the secrecy and greed. Oh well, we shall see--maybe.

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helpifican
Richmond, US
Nov 23, 2009 7:17 am EST

http://www.goodwillcva.org/leadership.asp

Here is a list of the board of directors... of Richmond Goodwill -

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RMasse
Adrian, US
Nov 02, 2009 5:58 pm EST

Have you tried to file with the local police and prosecuting attorney...just a thought. Maybe negligence? I would also search online for attorney from somewhere else, one of them must want money bad enough to take the case...they all do.

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Injured2
Richmond, US
Nov 02, 2009 5:46 pm EST

UPDATE: I finally got in contact with someone at Goodwill. I asked him for the President of Goodwill's name. He refused to give it to me. I then asked him he had notified the President of Goodwill, he never did answer. He is still making rude comments to me. I even told him to take me to court so I could get this out in the public. I'm still under doctors care. Please do not donate to Goodwill.

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Injured1
Chesterfield, US
Sep 16, 2009 9:44 pm EDT

UPDATE:

First, I would like to think the people who have left comments. Keep the comments coming.

Now, to update everyone... Goodwill, or shall I say Goodwill Management is threatening that if I don't stop calling, they will get me for harassment. Now, remember, it was about a month ago that I was asked to call back. This person, who has threatened me, is the one who said, give him a few days to discuss this with another manager. When I called back, he had someone answering his phone. I was told he was busy or out of the office. When I could, I would leave a message on his voicemail asking him to return my call. He never did... I wasn't calling him all day long. I would call him a few times a week. I did this because I was ASKED to call him back. I believe in what I'm doing is right. I was sitting on a couch, minding my own business when this basketball goal fell on my head. I was seriously injured. They don't just do surgery on you to put a steal plate in your neck if you're not hurt. I have taken pictures at Goodwill Auction of how things are just carelessly placed. Its just a matter of time before someone else is injured, as I was. Not only are there adults at the auction, there are also children running around. Can you imagine if something was to fall on a child?

I was told by a lot of the people who attend the auction not give up. They were there when this happened and know how badly I was injured. I have several witnesses who saw the basketball goal fall on my head. I will not give up. I believe Goodwill Auction is in the wrong and should pay for my medical expenses, along with my pain and suffering.

Whether you believe I'm right or wrong, you can email me at toycollector57@msn.com

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Michel of Colorado
Thornton, US
Sep 06, 2009 8:48 pm EDT

I am really angry that Goodwill industries cannot help this person that got hurt in one of their stores. This injury has injured them for life and they do not have the decency to help. The sad thing about this situation is that Goodwill is supposed to help people and they cannot even help a person who was using their store to help others. A comment was made about how other organizations you will hear of all their good works but you really never hear anything about what Goodwill has done for others. What are they doing with the money that is being obtained from people who are donating items? Everytime I go into Goodwill their merchandise seems to be the same price as a new item. In my opinion this company is running a scam. I will never shop there again and I will recommend to others, my family, and friends to not patronize or donate to their stores.

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mom0f4
Fairborn, US
Aug 26, 2009 7:38 pm EDT

i just got done reading about the guy who was hurt at goodwill and i didnt think they were that kinda store. i thought they was out to help not hurt folks. i shope there all the time but am thinking twice about not shoping there anymore. i sure wouldnt want to shope at a store if they dont wanna pay if u get hurt at there stores. i have been to different stores where things were lying out where somebody could get hurt. they should be responsable like any other store, if u get hurt on there property they should pay ur medical and pain n suffering.. i really hope they come around and start helping you. i will be telling my friends not to shope or denote to goodwill.

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Injured4Life
Chesterfield, US
Aug 25, 2009 1:44 pm EDT

I should add this is the Goodwill Industry on Midlothian Turnpike in Richmond, Va.

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Injured4Life
Chesterfield, US
Aug 25, 2009 1:43 pm EDT

Just an update. Now they want to play mind games with me. I talked to someone at Goodwill Management on Friday, August 21, 2009. They told me they would see what they could do for me and for me to call back on Monday, August 24th. I called back several times yesterday, and guess what? He would not answer my calls or return them. This isn't the first time he's done this, so I shouldn't have been surprised. I have called him several times today, August 25th and guess what again? He still refuses to answer my calls or return them. Now, why would someone say call back on a certain day and time then not answer the call? Goodwill Management, thats who. They claim to do so much for the needy. Yet I have never heard their name mentioned anytime a disaster has happened. They get free help in their stores from people who are doing community services. I'm injured for life and they think it's a joke. They don't have to wake up every morning in pain or go to sleep every night in pain having to wear a neck brace. But why should they care about my pain, medical bills and long time suffering from the injury.
So if you have donations, take them somewhere else. Take them where they really do care about people. Instead of Goodwill who are only looking out for their company not the people they claim to help or the ones who get seriously injured on their property. They think it's all a big joke...

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Goodwill Industries rude manner

Today, July 23, I shop in Goodwill store, the font desk cashier charge me 5 cent for the recycle fee. I said I bring my own bag and I don't need this. The lady is so rude and told me she input the amount (5 cent)cash machine already, ask me take the clothing or get out of here. I finally paid the recycle fee and told her better ask people before you charge, she answer me " I will charge you next time again if I see you "... only 5 cent that sale lady insult to me and I get the plastic bag that I don't want...

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Goodwill Industries Disrespecting laundry co workers and new management

Orangetta kelly and chandra henderson are the main culprits in goodwill laundry, they the ones breaking the rules, changing the rules, harassing and picking on laundry co-workers making them uncomfortable, disrespecting laundry co-workers, not giving them the right kind of respect. Firing co-workers with disabilites, firing co-workers who work in goodwill laundry for 5 years or more, refusing light work to co-workers who had surgury on their body parts, their boss bob schneeburg don't wanna do nothing about orangetta and chandra, but let them do these horrible things to laundry co workers, and let them get away with it. That's why laundry co-workers be quitting goodwill laundry because of orangetta and chandra's actions. Best thing to do is look for another job and other thing to do is walk out and quit goodwill laundry, so that you won't be put up with their #.

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Goodwill Industries New management and new employees

In 2005 goodwill industries and goodwill laundry was nice and peaceful until 2006 and 2007 goodwill industries and goodwill laundry became evil and wicked, because of new management. The devil (Satan) brought them in goodwill industries and goodwill laundry!
Goodwill industries and goodwill laundry are full of # right now. Because the new management in laundry be breaking the rules, changing the rules on laundry co-workers. That's why co-workers be quitting and getting fired from goodwill laundry. If you work in goodwill laundry, you'll be making a big mistake. Do not get involved in business careers because manager stacy peterson she starts # and # with you, when you walk down the hall, she get up in your face and talk all kinds of # to you! Michael giles a black employment specialist be snitching on co-workers inside goodwill industries! Peter kafkas make people uncomfortable in the adult learning center forcing people to sign in, if they don't want to! Goodwill security oliver mchatten be harrassing and picking on co-workers and making them uncomfortable when you come to work!

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Goodwill Industries unfair employee ethic

It seems that this company has very poor work ethic. This is especially true in the two charter schools they had. They intimidate their employees and never listen to the employees if there is a problem. At the beginning of the year the principal at the Woods campus was fired from what was said "budget cuts." In addition, there have been three heart attacks as a result of the stress the company puts on its employees.; two of which have resulted in death. The first employee complained to a coworker that something was wrong and could someone watch his class. His coworker assumed the teacher couldn't handle the class and ridiculed him for it. She then got the Superintendent who immediately did the same thing. However, the Superintendent then fired the employee for this. the employee immediately went to the hospital where he was told he was having a heart attack. This is only some of the issues. When the new principal died of a heart attack the counselor (who has no administrative credentials) immediately took it upon herself to do as she pleased. Teachers were sent home because the counselor couldn't do her job.

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Paul Smith jr
Phoenix, US
Feb 02, 2014 2:34 am EST

Goodwiil ..some production manager..on she' 50' red hair..alisha or some Name Like that she was Being a ###...and Talking ### to a mexican lady .customer ..only because she's kid was playing with a lil car on the store..and thE manager staring Saying racial Comments aboUt why the mexicans have somany kids...that was on 17 ave and camelback.. phoEnix az...2/1/14...plz dont go shop to thAt store

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Goodwill Industries Goodwill security harass and pick on you

Goodwill Security be harassing, picking on co-workers and making co-workers uncomfortable. A friend of mine Reginald Bolden who worked with me in Goodwill Laundry every time he bring his lunch to work, he put it in the refrigerator inside the cafeteria, When it comes lunch time. his lunch be gone, Goodwill Security be stealing his lunch. Goodwill Security came in the laundry breakroom looking for their lunch. Goodwill Security checked to see did Fredrick steal their lunch. Frederick did not steal their lunch. Because Frederick eat his lunch after his shift is over, During lunch break Fredrick smoke a cigarette. Two days after this incident Goodwill Security talked to Orangetta the Laundry Manager about their missing lunch.
They called Reginald in the office and talked to him about their lunch, Orangetta sent Reginald home early that day. Reginald told me that they was sending him home early because the security's lunch was missing. On my day off of work, He got fired from Goodwill Industries for eating the Security Guard's lunch. Goodwill Security is full of #!
Another friend of mines Richard Stewart he worked in Goodwill Laundry, Richard quit because he was being picked on by Laundry co-workers and Goodwill Security. Richard was fed up with the laundry co-workers and Goodwill Security. The security guard Oliver McHatten was picking on Richard, then Richard was sick and fed up with Oliver, Richard and Oliver got into a fight, Oliver wrestled Richard to the floor. Oliver handcuffed him and called police, Oliver, Goodwill Security, and the police told Richard not to come back to Goodwill Industries, because if he come back he gonna be arrested for criminal trepassing. That's why Goodwill Security is full of #!

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Goodwill Industries I refer anybody not to work at goodwill laundry

I refer anybody not to work at Goodwill Laundry, because managers and supervisors harass, pick, starting ###, and case drama against you if you work in laundry.
Anthony a black guy co-worker walked out and quit Goodwill Laundry because the black man supervisor Sylvester was yelling and hollering at him 3 times over ###.If you work in Goodwill Laundry, The managers and The supervisors will start some ### with you.
The supervisors will get on your nerve, Jump on your back over some ###, and cause Drama on you.That's why Supervisors at Goodwill Laundry are full of ###.Second Shift co-workers quit because JeWarren the black man supervisor and Brian the white man supervisor be yelling and causing drama on co-workers on second shift.

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Goodwill Industries Don't apply at goodwill laundry and don't work in goodwill laundry

Don't apply at Goodwill Laundry and Don't ever work in Goodwill Laundry.If you in Goodwill Laundry, they will have you working in the back in the dirty area.Working with sheets, blankets, and pillowcases with blood, ###, urine, and other bodily fluids.You will see different colors of ### if you work in the dirty area
Lots and lots of co-workers quit Goodwill Laundry because they are sick and fed up with the managers and the supervisors.The supervisors fire you if you don't do 500 sheets in one hour.Goodwill Laundry use you like a pawn in a chess game, They hire you, Then they fire you.Goodwill Laundry is full of ###, and They will always be full of ###! Sylvester and Brian the two supervisors always yelling and hollering at co-workers and they are full of ###
Anthony a black male c0-worker, walked out and quit because a black man Supervisor was yelling and hollering at him 3 times.Anthony was sick and fed -up with Sylvester yelling & hollering at him.
If you work in Goodwill Laundry they'll treat you like a ###.

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Goodwill Industries Do not work in goodwill laundry

I'm an ex co worker at Goodwill Industries of SE Wisconsin, I worked in Goodwill Laundry for 2 yrs, In march 2005 I was hired to work in Goodwill Laundry, The manager was a white woman, She was nice to meand the other co-workers, She showed me and everybody respect, She never fire co-workers with disabilities, She never fire co-workers who go a good job and worked more than 5 years. Until November 2005 she left Goodwill Laundry to have her baby. A new manager Orangetta Kelly a black woman manager became my new boss in November 2005. What Happened was she changed the rules on me and the other co-workers, Orangetta fired co-workers with disabilities, Orangetta harassed and picked on laundry co-workers, That's why co-workers are quitting because of her and her actions. Orangetta never respected me and She never respected the co-workers. Orangetta refused Raymond Perez a Puerto Rican co - worker light work after he had surgury on his back and around his private part. Raymond and the manager got into an argument, then she fired Raymond because of his attitude towards Orangetta. Orangetta stated harassing me, picking on me, making me uncomfortable and making me come late to work. I was fed with her harassing me and picking on me. I reported her to her boss Bob Schneeburg. Bob did not do nothing about her. I was sick and tired and fed up with Orangetta harassing me and picking on me for the very last time. I went off on her and told her off. Oranghetta fired me in October 2007 for misconduct. Orangetta told me not to come back to Goodwill Laundry, Goodwill Security escorted me out of the building telling me don't come back. Goodwill Security be harassing co-workers and picking on co-workers.in December 2007 Goodwill Industries and Security filed a temporary restraining order (TRO) on me, Claiming that I threatened co-workers at Goodwill Industries. I aint never working for Orangetta and Goodwill Laundry for the rest of my life. I ain't never coming back to Goodwill Industries.

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colorado51
james, US
Aug 20, 2009 7:51 am EDT

bahstupid name says it all, though I doubt they meant to call themselves studpit. Apparently they haven't worked around the disabled or know that even so often the bullies try to choose that line of work as some disabled are more pliable. Bob should be ashamed. People sometimes do not do what is right as it is easier to do nothing. It will come back to haunt him. Labor board is in someone's future. Goodwill does do a lot of good but needs to weed out bad managers when they are found.

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bahstupid
,
May 30, 2009 5:00 pm EDT

you yelled at the boss, why would she NOT have fired you?

What she may or may not have let someone do because of private parts surgery or how she dealt with other co-workers is not your concern. Mind your business in your next job. You were not being paid to second guess or tell off the boss. You were being paid to do laundry.

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RennardCotton35
, US
Nov 02, 2019 11:19 pm EDT
Replying to comment of bahstupid

bahstupid You have not worked at Goodwill Industries of Se Wisconsin and Goodwill Laundry! You don't judge me and You don't comment me on me personality! The private parts surgery and the other co-workers is my concern, because they're my friends!

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Goodwill Industries - scam

I am an ex-employee of GoodWill Industries in Western Illinois and I have seen the honest donations of good hearted people be thrown in the garbage.These items had nothing wrong with them and were thrown out due to, 'needing to make room for more'. Employees in the back near the donation door are told to never let the donators see you throwing out there...

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Goodwill Industries - unethical behavior/employee attitude

My Husband and I among other relatives have used the Goodwill Store located at 7812 Lake June Rd. Pleasant Grove for over Twenty Years . During that time we have never expierenced such unethical behavior, is not a justified attitude from a Manager or senior associate at this location. The person in question is an afro-american eldely lady with a walking...

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Goodwill Industries unethical behavior

Much like other complaints on this site the Dallas Goodwill located on Greenville Ave is infested by unethical behavior & corruption from managers & associates. On a daily basis employees can be seen either doing favors for preferred customers (family members) or purchasing items that have not been put out onto the sales floor for customers. The employees take items straight from the bins & if they choose to keep the item they simply carry the item to back where it will be placed for later purchase. All of these actions violate Goodwill employee policy & grounds for termination in any occupation. Goodwill policy states that employees can only purchase items after it has been put out onto the sales floor at the end of the day. Some of these employees have the audacity to speak of the items they purchased for their grandsons, for themselves, & for resale. Managers (Simone & Tijuana) are the main culprits in this store at times refusing to sell an item to customers or literally taking the item from their possession citing that it is not for sale. If anyone has witnessed any of these actions please communicate this to Kylie Allen director over the stores or toMargaret Lee Harder Donations Coordinator at the following:

Goodwill Industries of Dallas, Inc.
3020 N. Westmoreland Road
Dallas, TX 75212
[protected] x 137
[protected] (fax)
[protected]@goodwilldallas.org

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vanesah
cleburne, US
Nov 21, 2014 12:55 pm EST
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I have a complaint about the Cleburne location. I know it says that they help the diaabled, however I work with this type of individuals and none of the them have been hired. Only people I see working here are a couple of manly looking women and a red head manager that kept giving me dirty looks because I called her out in front of other customers on different prices of the same exact item and asked her why I should pay 1.50 for an item from the dollar store. Some of their clothes have stains or holes and shoes from the 60's that are 7.99. Something really needs to be done. I have also observed them "shopping" in the back. they come out with items that they have saved through out the day for themselves.

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robinson0710
Dallas, US
Sep 27, 2010 7:26 pm EDT
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i agree with this other costumers. today when i went to the goodwill store in GREENVILLE AVE. i have a problem with the manager and the cashier, the manager simone and the cashier monica and she dont want to give me her last name . SHE TOOK MY STUFF AND TOLD ME WAS NOT FOR SALE AND LATER ON SHE WAS TAKING THE STUFF IN A WHITE BAG TO HOME!she bring her family to the store and then when she leave the store with her family everybody have bags with stuff on it . her daugther was taking stuff ffrom the store and the cahier told her if you like you can have . and truE TRUE she took it .and NOBODY PAY NOTHING SO WHERE THE DONATIONS GO?
WHAT KIND OF MANAGER IS SIMONE, WHAT GOODWILL IS WAITING WHY THE KEEP HAVE HER FOR MANAGER?
AND SOMETHING GOOOD?
I TOOK PICTURES AND RECORD WITH MY PHONE SO IF YOU GUYS HAVE ANY QUESTIONS IT IS MY EMAIL ADRESS BECAUSE SOMEBODY HAVE TO TSOP THAT. WE DONATE STUFF TO GOODWILL WE DONT DONATE STUFF TO SIMONE. THE STORE MANAGER.
THANK YOU
silbling@live.com

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cgs
Leander, US
Aug 02, 2010 3:28 pm EDT
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Goodwill is becoming pathetic all-over the state of Texas rude. obnoxious, [censor]es working in these stores especially noticable in the Cedar park Tx Goodwill..the merchandise is over-price, , a lot of is dusty, dirty, , and the auctions goodwill puts on.. I've seen a lot of real antiques and collectable on the floor and pure junk in the auction cases.. The Hutto Tx Goodwill has a side door where the employees park, and If you'll just sit in the parking lot and watch..you'd be amazed at the merchandise they "put" in their cars..the so-called employees treat the customers extremely bad. I no longer donate to Goodwill and often go out of my way..to drive to smaller thrift stores in small towns to donate..they seem to appreciate it more..and most of them put the profits back into the community..by helping the homeless and with utility bills.. consider donating to the small towns if Goodwill's donations start going down maybe the real management superiors will open their eyes.

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Frequent GW Shopper
Garland, US
Aug 02, 2010 3:16 pm EDT
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I have a complaint against the Goodwill store on Shiloh Road in Garland, Tx. There is a black employee (senior) woman who primarily works putting out clothes in the women's area. I frequent the store. I've never been in the store that I did not hear her complaining. She complains about clothes being in the wrong spot, about shoppers who put clothes in the wrong spot, about shoppers with children, about other employees who don't do their fair share of work, etc. Sometimes when she is especially brash, she ends it with a "kind" word, but she is unkind. If you ask her a question she cuts you off with the answer before you get the question out. I heard her tell a hispanic woman through the dressing room door that she cannot have her buggy in the dressing room unless she has a child in the buggy "because we can't watch your children too". One day I was in there for about an hour and she complained the whole time about an employee who took her lunch box in the back...she is diabetic and they took her lunch. "That ain't right" she continually said. And, she does not talk quietly...you can hear her several rows over. I hate to go in there anymore.

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baps
Dallas, US
Sep 04, 2009 3:12 am EDT

I have experienced and witnessed the unethical behavior of the manager at 7812 Lake June, Simone. does have a rude attitude with certain customers, she knows the two people I am referring to ! When she is at the store and certain people she does not like is there or come in she tells Mary and Mildred not to put out the merchandise or stop. Simone is verbally abusive to Carol (Carol works just as hard or better than the others, it made our day to see her smile). In the last couple of of months I have seen her crying and sad because Simone has told her not to talk to certain customers, Simone told her she would fire her .Carol does not say anything because she needs her job and fears Simone. How would you like to go to a job where you were subjected to this type of treatment from management? Carol is a human being and does not deserve this type of treatment. As a customer, I have given my business to this location for quite some time, if nothing is done to correct the problem, me and my family will take our business where this behavior deffinately is not tolerated.

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Daniel Perez
Seagoville, US
Mar 19, 2009 2:52 pm EDT

We agree with Mr. Dupree. We have and even today expierenced this unethical behavior from the Manager or senior associate from Goodwill location on 7812 Lake June Rd., Pleasant Grove.
The lady in question today refused to give us her name, she is a short slender black elderly lady that has a walking disability. She has a rude attitude, to anyone that she does not associate with. It does not matter if you talk civil to her she has taken items from my wife's hand or sister in law's with the comment that item is not for sale. And the item has a price tag? This store we have given our business for over fifteen years. And if nothing is done to correct the behavior, we will take our business to other outlets where this preffered behavior is not tolerated.

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Goodwill Industries charged a different price from marked price

My co-worker just told me that she went to the above-refenced Goodwill shop this past weekend, and found a lamp. It had two Goodwill price tags, both indicating the lamp was $3.99. As she walked to the register with this lamp and her other items (clothing), a female employee stopped her and said, "What a beautiful lamp! How much is it?" My colleague told her, and the employee gasped, "There must be a mistake; let me find the guy who priced it." Turns out this woman was a manager, and she returned with a man from the stockroom, asking if he remembers pricing it. He did not. But the manager would not allow the cashier to sell this lamp at the marked price; my colleague said, "Well, how much then?" to which the manager replied, "I can't let that go for less than $8.99."
The manager said that "someone must've changed the stickers."
Since my colleague had already set her mind on purchasing it, and could see this manager only increased the price because she wanted the lamp for herself (and most likely thought the customer would leave without it), she paid the $8.99.

This story infuriorates me. Is it not illegal to demand a different price for an item that is already marked? What government agency regulates this?

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Two Prices
, US
Mar 08, 2020 1:11 pm EDT
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North Georgia Goodwill stores engage in "Bait" advertising [FTC / CFR Title 16] . Signs posted throughout all 30 or so Goodwill retail stores located within 25 miles of Atlanta, GA, post signs on the shelving in all of the Book sections clearly stating the pricing for hardback books: Children - $1.51 / Adult - $2.92. But, no section of the shelving is marked "Children's Books" - nor is any section ever labelled "Adult Books" - "hardcover", or "paperback". And yet, after spending 20 or 30 minutes sorting through a jumble of hundreds of all sorts of books (recipe, fiction, education, travel, etc.) scattered across several shelving sections and selecting a handful of Children's hardback books the Goodwill cashier will ring up each title at $2.92 - the full price of an adult hardback book - and not the store posted price of $1.51 for Children's hardback books. None of the individual titles are specially marked at any price and yet, each book has a "blank" colored price tag attached to it by Goodwill employees at each store location. When the error is pointed out to the Goodwill cashier and the manager is called to correct the entry, the Goodwill manager's explanation is typically "We want more for some books". Again, the posted signs do not read "most books" or "some books" are $1.51 - but that Children's Hardback books are $1.51. When I point out that the Publisher lists the title as "children's" as does Barnes & Noble, Second & Charles, Half Price Books, Amazon, eBay, CostCo, Sam's Club, the public library, and the local school system - and sometimes on the book itself - the manager insists that any book on the "adult bookshelf" costs more - but again - there is NO shelf marked "Adult Books - $2.92". What I object to is (1) any Goodwill cashier doubling the price of an item at the register; and (2) any Goodwill manager trying to claim that a "Children's Book" is not a "Children's Book". If it's not against the law for a cashier to ring up a higher price than the one posted in the store, or to misrepresent the qualities of the item being sold - then it should be. Check out "Bait Advertising" on the FTC web site and see if you don't agree that this is an illegal retail practice by Goodwill stores - it's not a "mistake" or an "isolated incident" - it is a deceptive practice.

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Two Prices
, US
Mar 08, 2020 11:27 am EDT
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One of the Goodwill posted BOOKS PRICE LIST sign did not upload with the original posting. Here it is again - and to repeat - None (0) of the children's hardback books that I was charged $2.92 for were "specially marked" and the only tendered explanation from the Goodwill store manage was that "we want more money for some books". And as an added bonus - the Goodwill manager claimed to have prior retail management experience! Yikes!

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Two Prices
, US
Mar 08, 2020 11:20 am EDT
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North Georgia Goodwill stores engage in "Bait" advertising [FTC / CFR Title 16] . Signs posted throughout all 30 or so Goodwill retail stores located within 25 miles of Atlanta, GA, post signs on the shelving in all of the Book sections clearly stating the pricing for hardback books: Children - $1.51 / Adult - $2.92. But, no section of the shelving is marked "Children's Books" - nor is any section ever labelled "Adult Books" - "hardcover", or "paperback". And yet, after spending 20 or 30 minutes sorting through a jumble of hundreds of all sorts of books (recipe, fiction, education, travel, etc.) scattered across several shelving sections and selecting a handful of Children's hardback books the Goodwill cashier will ring up each title at $2.92 - the full price of an adult hardback book - and not the store posted price of $1.51 for Children's hardback books. None of the individual titles are specially marked at any price and yet, each book has a "blank" colored price tag attached to it by Goodwill employees at each store location. When the error is pointed out to the Goodwill cashier and the manager is called to correct the entry, the Goodwill manager's explanation is typically "We want more for some books". Again, the posted signs do not read "most books" or "some books" are $1.51 - but that Children's Hardback books are $1.51. When I point out that the Publisher lists the title as "children's" as does Barnes & Noble, Second & Charles, Half Price Books, Amazon, eBay, CostCo, Sam's Club, the public library, and the local school system - and sometimes on the book itself - the manager insists that any book on the "adult bookshelf" costs more - but again - there is NO shelf marked "Adult Books - $2.92". What I object to is (1) any Goodwill cashier doubling the price of an item at the register; and (2) any Goodwill manager trying to claim that a "Children's Book" is not a "Children's Book". If it's not against the law for a cashier to ring up a higher price than the one posted in the store, or to misrepresent the qualities of the item being sold - then it should be. Check out "Bait Advertising" on the FTC web site and see if you don't agree that this is an illegal retail practice by Goodwill stores - it's not a "mistake" or an "isolated incident" - it is a deceptive practice. https://www.ecfr.gov/cgi-bin/text-idx?SID=d9f93df5b3a9d234e03c57dd21a00c60&mc=true&tpl=/ecfrbrowse/Title16/16cfr238_main_02.tpl

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Justa Girl
, US
Mar 08, 2017 9:13 am EST

Thing is- it's on private property. They don't have to sell you anything at all. They can charge whatever they want for it. Little children and adults both tamper with or switch tickets all the time. There are also pricing guidelines. It is their property until the money changes hands. They have every right to charge the correct price for each and every one of their items. It is also illegal to dumpster dive there as well. It is like I said on private property and they will prosecute those that do in a heartbeat.

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JJJohn
Murfreesboro, US
Nov 01, 2013 2:30 pm EDT
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This morning I accidentally saw the attached public post on the Facebook page of Lilian Kania, Goodwill Center Manager of the Murray, Ky and former Mayfield, Ky stores. I started putting things together and reading more and am outraged Mrs. Kania publicly humiliated a Goodwill employee on a public forum in 2012.

I do not personally know Mrs. Kania but, through her Facebook posts Mrs. Kania has shown me what type of person and Goodwill Center Manager she is. However, I do know the Assistant Manager that Mrs. Kania was referencing on Facebook.

The business decision that Mrs. Kania made public should had been kept private. As a manager of Goodwill Mrs. Kania was extremely unprofessional and egregious in her actions. Mrs. Kania spoke of demoting her Assistant Manager to the lowest of low as a production clerk and Mrs. Kania stated on her personal Facebook page the Assistant Manager cried as a direct result. Mrs. Kania stated business is business and it is what it is...lastly stating it "sucked" to demote her Assistant Manager. Several of Mrs. Kania's Facebook friends commented and supported her post. Unbelievable!

I think Mrs. Kania needs to be demoted to Quote: "the lowest of lows" a production clerk. What type of leader thinks that way? Is this Goodwills view? I am wondering who promoted this manager or hired her! That person needs some serious evaluation too.

Perhaps Mrs. Kania's lack of decorum and managing skills are why she isn't succeeding in her current management career of 9yrs with Goodwill and is posting on Facebook about personal issues, displeasure with working at Goodwill, feeling like a failure, back hurting from unloading a truck of "quality merchandise" that 80% of the donations don't see the sales floor... I'd have to ask myself, why? etc. Not to mention this lady has a trashy vocabulary and I certainly wouldn't want her leading people in my organization much less volunteering. Negative employee influence a negative work environment and now days everyone needs positive reinforcement and motivation. This managers attitude and persona definitely shows in her stores and I had no idea until two days ago she was the manager. No wonder people don't darken the doors.

I know very little about what went on with the demotion of the Assistant Manager but, I do know that employee and their work ethic as well as character. Perhaps the Assistant Manager was demoted by Mrs. Kania because she felt threatened by the new competition of this cultured and retired educator.. With help the manager got rid of the Assistant.

Getting rid of this employee wasn't going to improve this managers lack of skills... She's failed at everything and the numbers prove it. Good leadership comes from within! This manager needs to GO...!

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Thrifty girl
, US
Jul 28, 2015 9:09 pm EDT
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I was thinking of buying a coach purse. Before I purchased it I had to make sure that it was authentic. I did not want to over pay for a fake purse so I researched it. It turned out that the purse was fake. I politely brought it up at the check out. I asked if the price would still be the same or if they were willing to go down.The manager went from being friendly to angry and rude. She could have politely said no. Instead she started telling me that a girl who prices the purses knows fake from reall and that the purse was real. She made me feel uncomfortable. I would shop at Goodwill from time to time. Due to this situation I will never step my foot in that store again. Neighter will i ever done anything there. Way to go Goodwill. Rude costumer service and over priced store. If anyone needs to stuck up on clothes only shop at Salvation Army. I always had great experience going there. I alays felt welcomed. Their prices are good. Did I mention every Saturday they have sale of 69 cents items left over for the color of the week! I usually walk about with close to 30 clothes items and only end up spending only $20! :)

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Monty Bradley
Raleigh, US
Dec 18, 2014 5:09 am EST

There is Absolutely no reason to Justify the Theft of Donated item's by Employees of Goodwill! Employees at Goodwill get paid, The Manager's Make $40K Per Year, Some Customer's there rely solely on what Goodwill sales to make a living, How is a Goodwill Manager or Employee allowed to divert donated items for their own personal use? as opposed to the Needy Child or Customer with no job? State and Federal Law Strictly Prohibit any kind of Misappropriation of item's donated to a Non-Profit (501(C)(3)) Organization by Employees, There is a Pattern of widespread theft of donated items by Goodwill Employees throughout the United States! I am not saying all employees of Goodwill steal donations, But, if you are ever in a Goodwill Store and are wondering why there only seems to be a bunch of Worthless Junk & Trashy Clothes, well it's most likely because the Goodwill Employees have completely ripped the place off! And the Goodwill Store & Customer's are the victim's of this rampant Employee Theft of donated item's at Goodwill Store's.

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Hellhathnofurylikeacustomerscorned
Melbourne, US
Jul 27, 2014 5:25 pm EDT

This happened to me today at the Goodwill on Curry Ford Road! I went to purchase a coat that had a basic red tag on it, so it should have been $5.99. The cashier went to the back and came back to the register with a new tag with the price of $39.99! How can they suddenly change the amount as I am paying for it? Is there a way to file a complaint with the Better Business Bureau?

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estellaaaa
san fe, US
Nov 24, 2011 1:37 am EST
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The Managers at the Stevenson Ranch location in Santa Clarita are NASTY! Jim is the rudest and classless pc of work with zero management skills. He believes that they can sell close to retail for donated items. They sell merchandise as authentic and price it accordingly when in fact many are fake! How can they sell fake merchandise? Come on BBB or seven on your side get on this ban wagon and help the needy there is no win win situation here!

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Thrifty Phil
St. Thomas, CA
Jun 01, 2011 10:55 pm EDT

Goodwill sucks. Their prices have tripled in 2 years. I've been kicked out of 4 different locations, just for complaining about the prices. Just the other day, I said that I could buy a brand new Tee shirt for $4 at Giant Tiger, while they charge $5 for a used one. The cashier told me to go shop at Giant Tiger and get out of her store! I told her it would take a court order to do that. I still shop there for one reason. To buy items that they have mispriced. If you see me coming out of a Goodwill store with something under my arm, then you know I am going to make lots of money from it! They priced a bag of tea spoons at $5. Normally, that's way too much. Lucky for me I had my jeweller's loop and discovered they were STERLING! Approx. half a pound of pure silver. I feel even better knowing Goodwill is getting screwed on a sale. They are building and buying properties like crazy. No longer a thrift chain but a real estate holding company. (Which they buy with tax receipts) It's much worse than you all think. It's premeditated corporate profiteering.
Solution: Only buy items from them that are way undervalued. Then go down the street to the Salvation Army. Here are the prices people should pay for used items:
Tee shirts - $2, Dress shirts - $3, Jeans - $5 (max), Shoes (who would want to?) $5, Ties - $1, CD players - $5 (They're $14 at Wal-Mart), Coats - $10, Books - .50cents, I could go on but you get the point. If you want to sell high volume, sell cheap. I could turn over a million in sales with half the overhead ... and I wouldn't price bags of silver at $5. If they could only see the error of their ways, they might make money and still help people but greed at the top won't allow it. BTW, I started my own thrift shop and I did $3500 last month, by myself, in a small store, with crap I bought from thrift stores 10 years ago.

Goodwill Industries In-depth Review

Mission and Purpose

Goodwill Industries is a non-profit organization with a clear mission and purpose. They are committed to helping individuals with barriers to employment by providing job training and placement programs. Their focus is on empowering individuals to achieve economic independence and self-sufficiency through skill development and vocational training.

Services and Programs

Goodwill Industries offers a wide range of services and programs to support individuals in their journey towards employment. They provide comprehensive job training initiatives, including vocational training and skills development programs. Additionally, they offer job placement services and ongoing support to help individuals find suitable employment opportunities.

Impact and Success Stories

Goodwill Industries has made a significant positive impact on individuals and communities. Through their programs and services, they have helped countless individuals overcome barriers to employment and achieve success. They have numerous success stories of individuals who have benefited from their programs and have gone on to secure meaningful employment. The organization has also received notable achievements and recognition for their dedication to making a difference.

Donations and Retail Operations

Donations play a crucial role in supporting Goodwill Industries' programs. They accept donations of clothing, household items, and electronics, which are then sold in their thrift stores or through online sales. The revenue generated from these retail operations directly funds their job training and placement initiatives. Shopping at Goodwill stores not only offers affordable prices but also promotes environmental sustainability by giving items a second life.

Community Involvement and Partnerships

Goodwill Industries actively engages with the local community and forms partnerships with other organizations, businesses, and government agencies. They collaborate on initiatives aimed at addressing community needs and promoting social responsibility. By working together, they can create a greater impact and provide more comprehensive support to individuals facing employment barriers.

Transparency and Accountability

Transparency and accountability are core values for Goodwill Industries. They are committed to responsible financial practices and reporting. The organization undergoes external audits and evaluations to ensure the responsible use of resources and maintain transparency in their operations. This commitment ensures that donors and stakeholders can trust that their contributions are making a meaningful impact.

Accessibility and Inclusivity

Goodwill Industries strives to provide accessible services and programs to all individuals. They are dedicated to inclusivity and diversity in both employment and service provision. They offer accommodations and support for individuals with disabilities or other barriers to participation, ensuring that everyone has equal opportunities to benefit from their programs.

Customer Experience and Satisfaction

Customer experiences with Goodwill Industries' services and retail operations have been generally positive. The organization values customer satisfaction and continuously seeks feedback to improve their offerings. Based on customer feedback, they make necessary improvements and identify areas for growth, ensuring that they meet the needs and expectations of their customers.

Online Presence and Resources

Goodwill Industries' website is user-friendly and provides easy access to information about their programs, services, and retail operations. They offer additional online tools and resources to support individuals in their employment journey. The website serves as a valuable resource for those seeking employment support or looking to make a positive impact through donations or shopping.

Conclusion and Recommendation

In conclusion, Goodwill Industries is a commendable organization that is dedicated to helping individuals overcome barriers to employment. Their mission, programs, and services have had a significant positive impact on individuals and communities. For those seeking employment support or looking to make a positive impact through donations or shopping, Goodwill Industries is highly recommended. Explore their website for more information and opportunities to get involved in their mission of empowering individuals and strengthening communities.
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