Goodwill Industries review: Shopgoodwill.com

Across the board these goodwill locations are charging excessive fees for shipping and handling. I understand that they say it is set by Fedex and not the store. However, with better estimates on size and cutting back on the crazy high handling fees, you would have so many more bids on auctions. In South Florida, for example, they charge $5 for handing fees to ship a shirt. That, added to the shipping price of over $10...the customer is expected to pay over $15.00 to ship a used, unlaundered shirt. Don't they understand that a new shirt can be purchased for that price? why shop Goodwill?
You are a charity, and these items were donated to you. Why not lower these S&H prices and put that money to doing the charity work you were designed to do? This looks like a scam!