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Goodwill Industries
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www.goodwill.org
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1.4 469 Reviews 467 Complaints
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Goodwill Industries complaints 467

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3:41 pm EDT
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I went to the Good will in Cheyenne Wyo and the cashier was very rude I went up to pay for my stuff and she said did I call you up very rude then she over charge me and started talking to this guy and forgot to give me my sack I went home and remember I didn't get my sack called the manger and he wont do anything about it was very rude to me so I had to go...

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9:41 pm EDT
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I attached a copy of the review I posted about this incident. Courtney from the geneseo il store had my adult daughter in tears after berating her in front of several other customers just for trying on a top over her own clothes in the store. Since the fitting rooms were closed I did not see an issue with this but courtney called my daughter several...

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11:07 pm EDT
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There's a Goodwill store that is #183 Potranco on 10422 Potranco Rd, San Antonio, TX 78251 that is completely overpricing its DVDs. Before it was $1.99 each, it's now $2.99 on everything. That never happened before. Plus, there is no single Goodwill store anywhere in San Antonio, TX, that sells DVDs for $2.99. You can check every store out and confirm that...

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12:40 pm EDT
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Yesterday, October 3rd, I was informed curtly by an aggressive McMinnville store employee that my mask was not acceptable in her opinion. She did not provide any written store policies to back up her claim. She told me I had to leave the store, which I did - she had lost my business with Goodwill forever. This is equivalent to requiring everyone to wear a...

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2:17 am EDT
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Marietta Roswell rd employee gives one particular guy first choice on all electronics also changes price for him I think hes getting paid to do so spoke to management one told me since the guy doesn't have a job he hangs out there all day buying and selling like that's ok . It's not fair to other consumers I have more to say about this

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3:28 pm EDT

Goodwill Industries shop goodwill shipping charges

I purchased this: No shipping cost was identified for this item as 0.00. The item is a charm smaller than a dime. I get a out l price for shipping. So now I'm stuck.

Ship To:
Cynthia Whittenburg (Buyer ID: Maxboto)
133 Mable St
Baytown, TX [protected]
United States

Item ID Description Price Qty Total

[protected] James Avery Sterling Silver Double Heart Pendant $21.00 1 $21.00
Order Summary
Subtotal
$21.00
Tax
$2.92
Shipping
$11.37
Handling
$3.00

Order Total
$38.29

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11:49 am EDT
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I worked for this company about two years and the more I worked there the worst it became. Am at were promoted over professionals. Their mission is to supply disabled/handicap people with jobs, and help the community. The district I worked in frowned upon people who fell in this category. If you were a hard worker and wanted to advance, forget it. That wa...

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1:56 pm EDT
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I visited the new location on roswell rd / northridge, on 08/27/2020. I shopped for 1 hour and a half. I had over 30+ items. I wanted everything which was in my cart. Upon trying to check out, there were 4 items with no price sticker. The manager advised I could not buy those items cause would need to be re-processed. I advise cant you determine the price...

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7:13 pm EDT
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Approximately around July 15 2020 I was at work and an emergency came up after a chip gotten stuck into my gums after my tooth broken in half with my gums bleeding and tooth in holding it in my hand in our break room I told the supervisor I was going to be out and that I needed to leave for the emergency and was going to be out that following work week...

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10:01 pm EDT
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Dear Sir/Madam: My name is Tony Bobet I resided in 1710 Seward Avenue, Apartment#5-G, Bronx New York City 10473 Telephone # [protected]. I am file an complaint to Goodwill industries of South Florida is located at 2104 West Commercial Blvd, Fort Lauderdale, Florida 3309 telephone # [protected]. I have order an Item from Amazon.com. The items is The Rock...

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5:37 pm EDT

Goodwill Industries Unprofessional bad managers

Goodwill treats her employees like force factory workers back in the 1900s used to have to work in the heat and dirtiness they give their employees huge quotas to meet with huge dollars amounts daily and if the employees are going fast enough they will scream at you across the room call you out by your name and embarrass you in front of all your coworkers they only pay you minimum wage they only give a few pennies of a raise every two years you're not allowed to shop in your own store and if you're not doing good enough they make you work for your breaks they push and push and push you to get the product sorted it out on the floor if you do something wrong they will Yellit you in front of everyone and said taking you into the office and talking to you privately 101 you can never get your monthly bonuses because the quota requirements are set so high you're not allowed to call off work for the first 90 days of employment or they will fire you. They have favorites within their employees and they show it it's like they have a competition the manager and assistant manager who can be the meanest to their employees throughout the day. If you are caught with your phone on you or talking on the phone you'll get an instant write up but yet they walk around texting and taking personal calls all day.

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11:50 am EDT
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I was confronted by a member of the staff in Auburn California asking me questions like was I picking something up and honestly, I was thinking about answering his questions because to me they were odd. He said if I have a drop off I can get in line behind all of those people. The line began in a different spot than it always had so I didn't know. There...

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7:57 am EDT
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I shopped at the goodwill in Hilliard Ohio and my total sale was 11.03. She asked me if I wanted to round up. I said no, not today. (I shop often and usually DO round up). I gave her $12 in cash. She then reached into a tin on the counter and took out .3 to use so I wouldn't get .97 back in change. The phone rang, she answered it and proceeded to put my $12...

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3:05 pm EDT
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Goodwill Laundry & Linen Services is nasty and full of germs, because when you work in the dirty laundry part, You have to touch dirty laundry that has blood, s**t, poop, urine and vomit!!! Goodwill Laundry can't keep nobody in that department, because black, white, hispanic, co-workers and disabled co-workers be quitting when they work in the dirty laundry...

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7:28 pm EDT
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Goodwill Laundry ruins, destroys and tarnishes good co-workers reputation and disabled co-workers reputation!!! Until, Mark Wells, Jonetta Anderson, Jerry Smiley, Reginald Bolden, Raymond Perez, Rennard Cotton, Patrice Bendlin, Frederick Riley, Joseph Droese, Tyronza P. Martin, Katrina Schultz, Monica Lim was hired until new laundry managers Orangetta...

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11:43 am EST

Goodwill Industries wrongful termination

I worked at the Searcy AR store for 3 years. I was told i was going to be let go because of my attendance. I had missed work but, had doctors note for thoses days. Was told "in the handbook it doesn't matter". I worked in textiles and hung my 700 per day and truck and donor door, while others that worked in textiles never got 700 per day. While i was let go because of my attendance, you have a manager who goes out in the parking lot to her vehicle and takes a shot of moonshine that she brought and goes back to work. A manager that has me hang a sweater on my rack so she could buy it for a coworkers kid. We had a safty manager let me say that again a SAFTY MANAGER they left the front door unlocked all night and was not even reported. Managment who "fudge" the quta numbers so it looks like we hung 1462 per day. I am not a disguntled ex employee at all. I have freinds that still work there and this is not fair or right to be treated like this. Managment does not care about the employees. I know nothing will ever been done to managment because it like they are above us low on the totem pole. I am thankful I am out of there and have a wonderful job that I like going to and the managment treats you like family. Thank you for your time and have a good day.

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1:39 am EST
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I don't even think filing a complaint will do any good look at their ratings what a joke and we keep letting them bully us and no one in there company gives a [censored] look at all the complaints and not one rewsolved they need to be put out ofd business and people need to donate elsewhere Thoise rude employtee and manager need to be fired for there racist...

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7:56 pm EST
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It is really frustrating to have a good friend who suffers a disability. It's even more frustrating when that person goes to an interview with your organization, is promised employment and then they change their mind because of what? I don't know to be exact other than an industry whose primary focus is supposed to be helping the disabled and downtrodden...

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1:41 pm EST
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This manager has banned me and my caregiver for asking about a return. I feel this is because this manager is my granddaughter who I had to evict from my home in October.Please look into this issue. This is a personal attack against me. Thank you for your understanding.. I and my care giver depend on this store. Sylvia McCormick [protected] or [protected]@gmail.com

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11:43 pm EST
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Goodwill Frankfort IL. Ban Bec I reported certain managers stealing at the Frankfort IL Goodwill. Fat Daniel and short ugly Katherine. Do a lie dector test on them and watch the results. New manager Lauren came in like a army drill . Screaming at everybody PL with sense left. They placed a false police report on me trying to get me locked up. Said I been to...

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Overview of Goodwill Industries complaint handling

Goodwill Industries reviews first appeared on Complaints Board on May 9, 2007. The latest review Overcharged was posted on Mar 10, 2024. The latest complaint don't work or shop at goodwill was resolved on Oct 22, 2014. Goodwill Industries has an average consumer rating of 1 stars from 468 reviews. Goodwill Industries has resolved 47 complaints.
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  1. Goodwill Industries contacts

  2. Goodwill Industries phone numbers
    +1 (800) 466-3945
    +1 (800) 466-3945
    Click up if you have successfully reached Goodwill Industries by calling +1 (800) 466-3945 phone number 0 0 users reported that they have successfully reached Goodwill Industries by calling +1 (800) 466-3945 phone number Click down if you have unsuccessfully reached Goodwill Industries by calling +1 (800) 466-3945 phone number 0 0 users reported that they have UNsuccessfully reached Goodwill Industries by calling +1 (800) 466-3945 phone number
    +1 (770) 963-7793
    +1 (770) 963-7793
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  3. Goodwill Industries emails
  4. Goodwill Industries address
    5810 Indianola Drive, Derwood, Maryland, 20855, United States
  5. Goodwill Industries social media
Goodwill Industries Category
Goodwill Industries is related to the Retail Stores category.

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