Furniture Stores Featured Reviews
LivingSpace - Products and customer service
Do not order from this company, they have 0 customer service, I ordered my bedroom set (5 pieces) june 3rd, I supposed to get it by 7/21-7/31, by first week of august I started emailed and called multiple times because they don't reply and when you lucky enough to get someone, they have no information. I finally got in contact with their shipping company...
Read full review of LivingSpaceIvan Smith Furniture - Loveseat
I went to Ivan Smith furniture and bought a loveseat it took three weeks to arrive as soon as it got here I noticed damage the foam in the arm was out of whack and I pointed that out in the the delivery guy said he will make note of it and took pictures I called the store and they had received the picture and told me they can free stuff the arm set...
Read full review of Ivan Smith FurnitureRugs.com - Product not received and company refuses to help me
I placed an order with Rugs.com on 7/12/22. I received an email from them on 7/14/22 stating that my package was out for delivery. I then received a second email stating that the rug was delivered to my front door at 12:10 p.m. on 7/14. I was a bit surprised by that as I was home all day and never heard a door knock or the doorbell. I looked around the...
Read full review of Rugs.comRTG - Cindy Crawford
I purchased SKU [protected],[protected],[protected] Sofa, cuddled, armless sofa DEC 2020. Purchased the protection plan as well. One of the seat cushion has torn apart at the seam and the sofa springs keep creaking every time you seat and stand. I called the warranty company they came to assess and determined that because the ripe of the cushion was at the seam...
Read full review of RTGKing Hickory - Sofa
Purchased a couch from King Hickory beginning April. Firstly they advised the sofa would be ready in 9-11 weeks. I only got my sofa around Thanksgiving! Then I only had the sofa for 4.5 months, where the back cushions kept slumping no matter how much I fluffed them up. This sofa was used only be me, and was not used daily. I laid a complaint to them about...
Read full review of King HickoryAshley Furniture, Gilbert, AZ - Furniture
I purchased a couch in November 2021. It was finally delivered at the end of April 2022. When delivered it was the wrong color. I informed Ashley Furniture the same day and told them I would go back to the store to see if I could find another one. I found a different one and set up a delivery date but when I got home from the store and looked at my receipt...
Read full review of Ashley Furniture, Gilbert, AZBradlos East Gate - Restonic bed
I purchased a restonic bed in 2019 and the mattress in less than a month it was already sagging and I could feel the springs when laying down,then I filled a complaint in less than a month and was told that they will send someone to inspect the bed but that never happened,now it's 2022 still they promise to look into my problem when I go to the shop to...
Read full review of Bradlos East GateFarmers Furniture Dalton - Hassling from manager chris
Farmers furniture dalton, ive had several issues from double charging that wound up costing me bank fees out of my pocket to taking money from an account that there werent authorized for I am behind but I just made a payment on may 2 its the 11th ive had issues with a fire and covid related issues along with my wife fighting cancer ive stayed in touch and...
Read full review of Farmers Furniture Dalton
The Next Decor - Wall light delivery issue
I have ordered the Wall Light from The Next Decor. They promised me to deliver the product in 5 days. it's been 12 days but the product has not been delivered yet. They kept on saying that the product is in transit
Read full review of The Next DecorAshley Furniture, The Handy - Furniture
My nightmare started on 02/28/2022. I was looking to purchase a full-size bedroom set for my granddaughter, my first Red Flag should have been the fact it took me 4b hours to do this. I called and called and called some more. I was told "I don't know" many times by female and male employees at Ashley Furniture. It was a total Nightmare. I finally got a...
Read full review of Ashley Furniture, The HandyPower Home Remodiling - Preying on the elderly
This company targeted, preyed on and then took advantage of my 83 year old mother who is in the early stages of dementia and swindled her out of close to 30,000 dollars. They came to the house to offer her a free estimate. She told them that her son, (me) lived with her but was at work during the day. They made sure to set the return appointment for a...
Read full review of Power Home RemodilingStanley's Furniture - Dining room set ordered 8 mths ago still not delivered
Ordered a dining room set on July 23, 2021. I still have not received my dining room set. Ordered 8 months ago. Was promised it in November of 2021. Was promised it end of February. Called and spoke to Salesman, Owner, and receptionist. They do not call you back. Went down to their store, cannot get an answer when it will be delivered and they are not willing to give me a refund. They give no excuse and no apology.
Read full review of Stanley's FurnitureBoaz Discount Furniture - Catnapper sectional
We are still paying for our $3500 sectional. The reline mechanism is constantly popping and will not stay together. There are cracks you could fall in. The reply I got and am still getting because my one year warranty is still good is to screw my sectional together. No more being able to switch up the sectional to your liking. I'm very frustrated because...
Read full review of Boaz Discount Furniture1BedroomStop - Damage dresser and queen damage bed
I placed an order back in December 2021 I received it within a month upon arrival on delivery dresser and bed was damage was sent back delivery company took pictures of it I’ve been calling since left a message to Sonya G I’ve been calling her for the last three weeks have not gotten any calls back I want a refund I am so upset this company is horrible I...
Read full review of 1BedroomStopMor Furniture Fresno - Protection plan
I purchaced a protection plan with a four year agreement. When I attempted to make a claim I got the run around more pictures or a close up or a picture of all the furniture in one photo. Juat back and forth. Finally got them to come out to clean the furniture and they didnt clean it only took photos and saud they would replace the items. The manager called...
Read full review of Mor Furniture FresnoMetroMattress, 4230 Veterans Memorial Drive, Batavia, NY, 14020-1254 - Bedding/ Bed frame - Manager "Matt"
On 1/24/2022, I Initiated a discussion with Store Manager "Matt" at the aforementioned location. Asked if there was anything he could do with respect to a bed frame that had broken and appeared to be 6 months out of warranty. I had purchased the frame at this location in 7/17/2020, along with other beds and related items for the total price of $4780.04...
Read full review of MetroMattress, 4230 Veterans Memorial Drive, Batavia, NY, 14020-1254Coulters Furniture - Sofa
I purchased a sofa and 2 chairs from Coulters Furniture in Windsor On. The purchase was recorded on Dec 20.2022 and delivery was scheduled on Dec24.2022 in the morning. Prior to purchase I requested that I wanted a firm sofa and I wanted the items that I purchased from the ware house not the model on the floor. The Sale Customer said will get the firm one...
Read full review of Coulters FurnitureHome & Lighting - Return policy
Ordered a solar light from HOME & LIGHTING and even though it was delivered to the Post Office on a Friday, I didn't get it until the following Tues due to post office hours. I notified the company as soon as I could that the solar light did not work. They said they have a 7 day return policy and they could not help me. WHO in the world doesn't have a 30...
SleepX - Sleepx mattress - worst customer care service - unable to return the mattress
SleepX — Received wrong Size - Worst customer care service - No option available to cancel the product Ordered the product directly from SleepX.com website by paying full amount of 14 thousand +. But since received wrong size, keep calling and sending Emails to cancel the product but it appears to be worst customer care support. Once we call from once...
Read full review of SleepXTelos Wood Creations - Quality of table manufactured & lack of after sales service
I ordered a table from Telos Wood Creations (Eugene A Ferreira) based in Doringkloof, Centurion. Prior to delivery of the manufactured table, I was sent a picture of the table to be supplied & queried why table top appeared to be thinner than the product originally advertised. E Ferreira assured me that this was not the case. On delivering the table I...
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