FTD — hidden and outrageous delivery fee
Wanting to take advantage of the 15% off deal advertised today on ftd's website and on emails that I have received and the banner on this very website, I went through the process of ordering three separate floral arrangements for family members - the prices appeared to be good, the initial estimate was around 160.00 - when I got to the "submit" button - the total was now over $210 due to an $18.99 delivery fee for each arrangement. Nearly $20 for delivering a $40 arrangement? That is outrageous.
Since I had already devoted some 20 minutes to the process, I went through with the order. However, unless I get some relief from ftd (I immediately sent them a complaint), I will never use ftd again.