I paid extra for a plant to arrive before Christmas and two days after Christmas my in-laws received candy and so I complained and just got one bot reply after another. There is NO service or integrity in this service. I sent several e-mails and none even came close to addressing the...
I selected flowers via a picture on line and when they were delivered they were embarrassing. The person i delivered them to was embarrassed to receive them because they did not look fresh, they were wilted, there were only a few stems in the mason jar...the selling image showed a fuller...
I placed an order on Oct 25th for flowers to be delivered for my daughter's birthday on Oct 27th. My order number is #02290490. I spent $80.18 on Flowers, balloon and a vase.
I received an status update email yesterday saying my order was IN Transit when I specially noted for the flowers to...
After trying to "chat" with "Matt" online and getting zero help but the email address to send my complaint in, I have since emailed 3 separate times to not receive any answers as to why my delivery was 3 days late, and the flowers were dead upon arrival :( I am extremely disappointed in...
12th October 302pm
Bloomex emailed to advise that recipient of flowers had been discharged from Cairns Base Hospital. They needed home address to redeliver order. A redelivery fee of $14.95 would be charged.
12th October 331pm
I emailed Bloomex with home address and agreed to the extra...
I ordered flowers For my mom's 60th birthday and they were supposed to be delivered October 10, it's October 12 and the recipient still has not received the flowers. I tried to speak to customer service, they did not respond. What a waste of $60!! They told me they could not give me a...
unacceptable experience!!!
I ordered Red roses for delivery the next day. Pink roses were delivered! Contacted management and they explained a so called "Substitution Policy"... Instead of notifying me about not having red roses as advertised and confirmed during check out, they sent pink...
I ordered a bouquet of flowers for a friend, Sept. 27, 2018. It will be delivered for Sept 28. My friend sent me a photo of the flowers delivered and was shocked to see the bouquet does not look the same in the photo. Some of the flowers looks wilted as well. I'm very disappointed...
They do NOT deliver on time, & Customer service does NOT help,
What's the point for getting a delivery for a special occasion if they miss the special occasion?
The representative called & said that it was farmed out to a local florist in the area & was closed MONDAY Sept 24, but I didn't...
I've ordered from Bloomex.ca a few times and had zero issues. My last two orders have been a nightmare though. (#02272361 and 02241592). The first one was for my partner who is working out of town. Bloomex delivered them 3 days early and my partner is not home. The second order was for my...
Hello,
My order was just delivered to my recipient and I was sent a picture of the arrangement. I am VERY unhappy. This arrangement looks very cheap and does not look like anything like the photo you advertised on your website! Your picture was very misleading and I am very UNSATISFIED! I know...
order #02264293 not delivered, went on chat service and asked why the order has not been delivered and was told it is in transit. My question was not answered. This service is very disappointing. My parents are almost 90 years old, I had to call them to reassure I did not forget their...
I am trying this message on behalf of Erika Roker. Order # is 02218535. Erika Roker received flowers last week from her son that ordered the flowers for Mother's Day. Almost three months later is unacceptable for any Mother to receive flowers that should of been delivered on Mother's Day...
BLOOMEX MISREPRESENTS
On July 30, 2018 i ordered flowers for my friends birthday for delivery in North York Ontario ...Please look at what i ordered for almost $80 and what was delivered.
A completely different arrangement no where near the premium quality bouquet I chose from the...
On friday june 22nd 2018, I had a bloomex flower arrangement delivered to a funeral home in Ottawa, to honor and salute the death of a loved one. I chose the arrangement "loving lilies" described as elegant flowers such as creme roses, white lilies, delicate carnations, fresh eucalyptu...
I live in Sweden and ordered for a gift basket delivery and a metallic birthday balloon for my sister who lives in Ontario on Wednesday 13/6 for it to be delivered on Friday 15/6.
1.Despite waiting for delivery the entire day on Friday, due to the time difference to Sweden, I was told, only...
I ordered a bouquet last week to be delivered to a friend the day after she came out of the hospital. I paid extra for next-day service. They delivered the flowers five days late, and they were totally dead.
Several emails later, they are still only offering a $5 refund on the next-day service...
June 15, 2018 - Order number 2247094
I am in complete and utter disbelief at the horrendous customer service this company puts forward. It's disgusting to even think that they call solving a problem with a 15% discount acceptable.
I ordered a gift basket from them for Father's Day. In the...
I ordered flowers for my mother for Mothers Day and she didn't get them until 2 days after Mothers Day and they weren't even close to what I ordered. They were withered, all red, there was no teddy bear. I sent an email and have received no response. The website says there can be...
May 12. 2018 - Ordered flowers and a Gourmet Collection basket that was suppose to contain, according to them "This Gourmet Gift Basket contains an assortment of 6 decadent treats (such as gourmet Chocolates, exotic Coffees and Teas, premium Cheeses, Nuts, Seafood, Crackers) personally...
