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Bloomex Customer Care Service

197 Reviews

Bloomex Inc.

4095 Belgreen Drive Unit 8
Gloucester
Ontario
Canada - K1G3N2

Customer Support Phone Numbers

1800 905 147(Australia)
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+1 877 256 6610(United States)
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Bloomex.ca is Canada's largest florist, offering various floral and gift arrangements. Bloomex.ca is the only Canadian floral company that offers same-day delivery to almost any location in Canada, and orders can be placed 24 hours a day.
Canada Outlets
  • 20 Rosedale Dr., Dartmouth, NS, B3A 1L8
  • 5530 Rue St-Patrick, Montréal, QC, H4E 1A8
  • 8-4095 Belgreen Dr., Ottawa, ON, K1G 3N2
  • 902 Magnetic Dr., Toronto, ON, M3J 2C4
  • 1100 Main St., Winnipeg, MB, R2W3S2
  • 6067 88 Street, Edmonton, AB, T6E5T4
  • 6-3510 27th Street NE, Calgary, AB, T1Y 5E2
  • 108-366 Kent Ave South East, Vancouver, BC, V5X4N6
The United States
7068 NW 50 Street, Miami, FL, 33166
 
Australia
  • 12/18 Victoria St E, Lidcombe, NSW, 2141
  • 23/1 Lathe Street, Virginia, QLD, 4014
Plus

Bloomex Complaints & Reviews

Bloomex / flower delivery

He
Heidi Des on Sep 14, 2018

I've ordered from Bloomex.ca a few times and had zero issues. My last two orders have been a nightmare though. (#02272361 and 02241592). The first one was for my partner who is working out of town. Bloomex delivered them 3 days early and my partner is not home. The second order was for my...

Bloomex / flower delivery

Ho
honestgirl83 on Sep 13, 2018

Hello, My order was just delivered to my recipient and I was sent a picture of the arrangement. I am VERY unhappy. This arrangement looks very cheap and does not look like anything like the photo you advertised on your website! Your picture was very misleading and I am very UNSATISFIED! I know...

Bloomex / ordered gift basket for parents 65th wedding anniversary on august 9th for august 14th delivery. order #02264293 has still not arrived.

Jo
John L Mann on Aug 15, 2018

order #02264293 not delivered, went on chat service and asked why the order has not been delivered and was told it is in transit. My question was not answered. This service is very disappointing. My parents are almost 90 years old, I had to call them to reassure I did not forget their...

Bloomex Flowers / bloom-02218535

Ca
Carol Schruder on Aug 9, 2018

I am trying this message on behalf of Erika Roker. Order # is 02218535. Erika Roker received flowers last week from her son that ordered the flowers for Mother's Day. Almost three months later is unacceptable for any Mother to receive flowers that should of been delivered on Mother's Day...

Bloomex / flower delivery

F5
F55FA on Aug 3, 2018

BLOOMEX MISREPRESENTS On July 30, 2018 i ordered flowers for my friends birthday for delivery in North York Ontario ...Please look at what i ordered for almost $80 and what was delivered. A completely different arrangement no where near the premium quality bouquet I chose from the...

Bloomex / quality and customer service

Hd
hd2001 on Jun 28, 2018

On friday june 22nd 2018, I had a bloomex flower arrangement delivered to a funeral home in Ottawa, to honor and salute the death of a loved one. I chose the arrangement "loving lilies" described as elegant flowers such as creme roses, white lilies, delicate carnations, fresh eucalyptu...

Bloomex / late delivery and missing product

Lu
Luby1 on Jun 20, 2018

I live in Sweden and ordered for a gift basket delivery and a metallic birthday balloon for my sister who lives in Ontario on Wednesday 13/6 for it to be delivered on Friday 15/6. 1.Despite waiting for delivery the entire day on Friday, due to the time difference to Sweden, I was told, only...

Bloomex / floral delivery

Sh
Sheala1 on Jun 19, 2018

I ordered a bouquet last week to be delivered to a friend the day after she came out of the hospital. I paid extra for next-day service. They delivered the flowers five days late, and they were totally dead. Several emails later, they are still only offering a $5 refund on the next-day service...

Bloomex / gift basket

Lo
lolaxox on Jun 18, 2018

June 15, 2018 - Order number 2247094 I am in complete and utter disbelief at the horrendous customer service this company puts forward. It's disgusting to even think that they call solving a problem with a 15% discount acceptable. I ordered a gift basket from them for Father's Day. In the...

Bloomex / flowers

An
Angelamcmullen07 on May 20, 2018

I ordered flowers for my mother for Mothers Day and she didn't get them until 2 days after Mothers Day and they weren't even close to what I ordered. They were withered, all red, there was no teddy bear. I sent an email and have received no response. The website says there can be...

Bloomex / delivered wilted flowers

He
HelenMC on May 19, 2018

May 12. 2018 - Ordered flowers and a Gourmet Collection basket that was suppose to contain, according to them "This Gourmet Gift Basket contains an assortment of 6 decadent treats (such as gourmet Chocolates, exotic Coffees and Teas, premium Cheeses, Nuts, Seafood, Crackers) personally...

Bloomex / flower delivery

Mo
Mother in Law on May 18, 2018

I ordered flowers for my future daughter in law's birthday. I ordered on May 14th for delivery May 17th in Toronto. My order number was 2236275. They charged my credit card within 5 minutes of the order being placed. I did not hear from her on the 17th so I was wondering what happened. Thi...

Bloomex / flower delivery

Da
David G H on May 16, 2018

I placed an order on may 5th 2018 to have flowers delivered to my mom for mother's day. Delivery was scheduled for saturday may 12th. She did not receive the flowers. She was crushed and now I would like a full refund for the flowers and delivery which I paid for. Live chat said that they...

Bloomex / bloomex flowers

Qu
queenidog1 on May 16, 2018

I purchased flowers for mothers day over the internet from Bloomex. I live in Nova Scotia and my mother lives in St. Albert, Alberta. My niece took a photo of the flowers and they are not even close to what I ordered. I have photos (attached) to show the difference. I contacted Bloomex who...

Bloomex / mother’s day flowers

Ka
Kaejoy on May 15, 2018

I ordered two single rose arrangements and upon delivery, only one was delivered. The one arrangement I received said it was supposed to include babies breath and greens, it did not contain babies breath. I had ordered two cards, one was hand written, and the other was printed (quite odd...

Bloomex / flower's ordered were not delivered

To
Tobie Demers on May 14, 2018

Order number 02232983 I placed an order for next day delivery, which is supposed to be guaranteed and they were never delivered! I am very upset about this and would like an explanation as to why they were not delivered. My partner and I live very far away from his mother and we wanted to...

Bloomex / stolen money

Yv
Yvette Tran Pereira on May 14, 2018

My uncle passed away a few months ago. I placed an order for flowers to be delivered for his FUNERAL. It never arrived. They have given me the run around via live chat and NO accountability. My money was essentially STOLEN . Order # 2194387 If someone believes this is the last the have...

Bloomex / damaged flowers upon delivery.

Gg
G Graham on May 13, 2018

Hi, I had sent you the email about three days ago. your company promised to deliver the freshest flower but that was not my experience. You website also promised that I would hear from you within 24 hrs. That was not so also. I am reaching out to you once more before appealing for a full...

Bloomex / order for mothers day

Mi
MissySakura on May 9, 2018

The flowers are great and beautiful but the customer orientation of this company really SUCKS. I placed an order because I was given a $20 coupon that they sent to me after I wrote a review. I placed an order to use the coupon for mothers day. I kept on ..expecting that before my card will...

Bloomex / online flower order/ order incomplete, not delivered to address

Oh
ohm129 on Feb 23, 2018

Placed order for Sister's 80th birthday, 12 roses, vase and card to be delivered on her birthday to her address. Purolator dropped order at local depot, depot contacted my sister but she was unaware that this was a flower order, had I not checked with her to see if she got flowers they...