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Bloomex Customer Care Service

204 Reviews

Bloomex Inc.

4095 Belgreen Drive Unit 8
Gloucester
Ontario
Canada - K1G3N2

Customer Support Phone Numbers

1800 905 147(Australia)
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+1 877 256 6610(United States)
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Canada Outlets
  • 20 Rosedale Dr., Dartmouth, NS, B3A 1L8
  • 5530 Rue St-Patrick, Montréal, QC, H4E 1A8
  • 8-4095 Belgreen Dr., Ottawa, ON, K1G 3N2
  • 902 Magnetic Dr., Toronto, ON, M3J 2C4
  • 1100 Main St., Winnipeg, MB, R2W3S2
  • 6067 88 Street, Edmonton, AB, T6E5T4
  • 6-3510 27th Street NE, Calgary, AB, T1Y 5E2
  • 108-366 Kent Ave South East, Vancouver, BC, V5X4N6
The United States
7068 NW 50 Street, Miami, FL, 33166
 
Australia
  • 12/18 Victoria St E, Lidcombe, NSW, 2141
  • 23/1 Lathe Street, Virginia, QLD, 4014
Plus

Bloomex Complaints & Reviews

Bloomex / flowers not delivered

Iq
Iqbal Malhi on Oct 27, 2018

I placed an order on Oct 25th for flowers to be delivered for my daughter's birthday on Oct 27th. My order number is #02290490. I spent $80.18 on Flowers, balloon and a vase. I received an status update email yesterday saying my order was IN Transit when I specially noted for the flowers to...

Bloomex / flowers delivered 3 days late and dead

Ar
Ariel0717 on Oct 17, 2018

After trying to "chat" with "Matt" online and getting zero help but the email address to send my complaint in, I have since emailed 3 separate times to not receive any answers as to why my delivery was 3 days late, and the flowers were dead upon arrival :( I am extremely disappointed in...

Bloomex / incorrect delivery address

Cl
clane35 on Oct 13, 2018

12th October 302pm Bloomex emailed to advise that recipient of flowers had been discharged from Cairns Base Hospital. They needed home address to redeliver order. A redelivery fee of $14.95 would be charged. 12th October 331pm I emailed Bloomex with home address and agreed to the extra...

Bloomex / flowers not delivered

Me
Melanie1382 on Oct 12, 2018

I ordered flowers For my mom's 60th birthday and they were supposed to be delivered October 10, it's October 12 and the recipient still has not received the flowers. I tried to speak to customer service, they did not respond. What a waste of $60!! They told me they could not give me a...

Bloomex / flower delivery

He
Heno Dameron on Oct 10, 2018

unacceptable experience!!! I ordered Red roses for delivery the next day. Pink roses were delivered! Contacted management and they explained a so called "Substitution Policy"... Instead of notifying me about not having red roses as advertised and confirmed during check out, they sent pink...

Bloomex / flowers delivered but does not look the same in the photo

Ro
romju on Sep 29, 2018

I ordered a bouquet of flowers for a friend, Sept. 27, 2018. It will be delivered for Sept 28. My friend sent me a photo of the flowers delivered and was shocked to see the bouquet does not look the same in the photo. Some of the flowers looks wilted as well. I'm very disappointed...

Bloomex / gift basket

Ch
ChristineistheBEST on Sep 25, 2018

They do NOT deliver on time, & Customer service does NOT help, What's the point for getting a delivery for a special occasion if they miss the special occasion? The representative called & said that it was farmed out to a local florist in the area & was closed MONDAY Sept 24, but I didn't...

Bloomex / flower delivery

He
Heidi Des on Sep 14, 2018

I've ordered from Bloomex.ca a few times and had zero issues. My last two orders have been a nightmare though. (#02272361 and 02241592). The first one was for my partner who is working out of town. Bloomex delivered them 3 days early and my partner is not home. The second order was for my...

Bloomex / flower delivery

Ho
honestgirl83 on Sep 13, 2018

Hello, My order was just delivered to my recipient and I was sent a picture of the arrangement. I am VERY unhappy. This arrangement looks very cheap and does not look like anything like the photo you advertised on your website! Your picture was very misleading and I am very UNSATISFIED! I know...

Bloomex / ordered gift basket for parents 65th wedding anniversary on august 9th for august 14th delivery. order #02264293 has still not arrived.

Jo
John L Mann on Aug 15, 2018

order #02264293 not delivered, went on chat service and asked why the order has not been delivered and was told it is in transit. My question was not answered. This service is very disappointing. My parents are almost 90 years old, I had to call them to reassure I did not forget their...

Bloomex Flowers / bloom-02218535

Ca
Carol Schruder on Aug 9, 2018

I am trying this message on behalf of Erika Roker. Order # is 02218535. Erika Roker received flowers last week from her son that ordered the flowers for Mother's Day. Almost three months later is unacceptable for any Mother to receive flowers that should of been delivered on Mother's Day...

Bloomex / flower delivery

F5
F55FA on Aug 3, 2018

BLOOMEX MISREPRESENTS On July 30, 2018 i ordered flowers for my friends birthday for delivery in North York Ontario ...Please look at what i ordered for almost $80 and what was delivered. A completely different arrangement no where near the premium quality bouquet I chose from the...

Bloomex / quality and customer service

Hd
hd2001 on Jun 28, 2018

On friday june 22nd 2018, I had a bloomex flower arrangement delivered to a funeral home in Ottawa, to honor and salute the death of a loved one. I chose the arrangement "loving lilies" described as elegant flowers such as creme roses, white lilies, delicate carnations, fresh eucalyptu...

Bloomex / late delivery and missing product

Lu
Luby1 on Jun 20, 2018

I live in Sweden and ordered for a gift basket delivery and a metallic birthday balloon for my sister who lives in Ontario on Wednesday 13/6 for it to be delivered on Friday 15/6. 1.Despite waiting for delivery the entire day on Friday, due to the time difference to Sweden, I was told, only...

Bloomex / floral delivery

Sh
Sheala1 on Jun 19, 2018

I ordered a bouquet last week to be delivered to a friend the day after she came out of the hospital. I paid extra for next-day service. They delivered the flowers five days late, and they were totally dead. Several emails later, they are still only offering a $5 refund on the next-day service...

Bloomex / gift basket

Lo
lolaxox on Jun 18, 2018

June 15, 2018 - Order number 2247094 I am in complete and utter disbelief at the horrendous customer service this company puts forward. It's disgusting to even think that they call solving a problem with a 15% discount acceptable. I ordered a gift basket from them for Father's Day. In the...

Bloomex / flowers

An
Angelamcmullen07 on May 20, 2018

I ordered flowers for my mother for Mothers Day and she didn't get them until 2 days after Mothers Day and they weren't even close to what I ordered. They were withered, all red, there was no teddy bear. I sent an email and have received no response. The website says there can be...

Bloomex / delivered wilted flowers

He
HelenMC on May 19, 2018

May 12. 2018 - Ordered flowers and a Gourmet Collection basket that was suppose to contain, according to them "This Gourmet Gift Basket contains an assortment of 6 decadent treats (such as gourmet Chocolates, exotic Coffees and Teas, premium Cheeses, Nuts, Seafood, Crackers) personally...

Bloomex / flower delivery

Mo
Mother in Law on May 18, 2018

I ordered flowers for my future daughter in law's birthday. I ordered on May 14th for delivery May 17th in Toronto. My order number was 2236275. They charged my credit card within 5 minutes of the order being placed. I did not hear from her on the 17th so I was wondering what happened. Thi...

Bloomex / flower delivery

Da
David G H on May 16, 2018

I placed an order on may 5th 2018 to have flowers delivered to my mom for mother's day. Delivery was scheduled for saturday may 12th. She did not receive the flowers. She was crushed and now I would like a full refund for the flowers and delivery which I paid for. Live chat said that they...