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JustFlowers.com Customer Care Service


11999 Vicente Blvd., Ste 340
Los Angeles
United States - 90049

Customer Support Phone Numbers

1 800 715 2215(Customer Service) 0 0
1 800 777 1911(Order) 0 0
1 800 880 5921(Florists) 0 0
+1 213 867 0630(International Customers) 0 0
+1 800 854 9647 0 0

JustFlowers.com Complaints & Reviews

JustFlowers.com / Price Gouging

Pam'saccount on Sep 14, 2017
I received a birthday order for my husband. My sister-n-law paid for express delivery. Arrived late. She sent me over what she paid so that I could check on it and they more than doubled the price that is shown on Wine Country Gift Baskets website. Wine and Country charged $49.95 with...

Just Flowers / Terrible service!

Susan Farenas on Aug 25, 2017
I ordered the Over the Blue Horizon bouquet. It looks so wonderful on their website, those blue and white colors make a perfect design. But what I have received was terrible, I know it's for sympathy, but it's still beautiful. The bouquet was smaller with fewer flowers as it...

Just Flowers / how to treat customers

Shae on Aug 21, 2017
If you want to see their emails every single day with offers you're not interested in, then just order flowers from them. I used their service just once and they started spamming. I wrote to them asking to stop it. I got several answers from their representative with apologies and promises to...

JustFlowers.com / flower arrangement delivery

Liz Hazel on Aug 1, 2017
JustFlowers.com Review – My Horrific Experience. I ordered flowers 2 days prior to a funeral. It arrived 10 minutes before the service! JustFlowers blamed the local florist then funeral home. They finally admitted their error. I called JustFlowers multiple times for a partial credit;...

Just Flowers / lied about promised delivery date

JunieBJones on Jul 5, 2017
I am writing in regard to an order I placed on Friday, June 30, 2017. I am extremely dissatisfied as to how this order was handled and my subsequent interactions with their customer service department. After perusing the website for about 40 minutes I decided upon the perfect birthday gift...

JustFlowers.com / non-receipt

DOM SACCO on Jun 18, 2017
We placed 2 order with JustFlowers.com . Flowers were for my father's viewing at Riewert's Memorial Home, 187 So. Washington Ave., Bergenfield on Friday, June 16. The flowers were not delivered and JustFlowers, to date, has not refunded my money ($461.89). I have an affidavit from the...

JustFlowers.com / unethical and dishonest business practice. non existent customer service

Susan Page Giberson on May 19, 2017
My poor teen-age daughter tried to order me flowers for Mother's day and exactly like so many other of the hundreds of documented complaints, was overcharged and the order was not delivered until 2 days later with no notice. I carefully read their delivery policies, which they clearly...

JustFlowers.com / scam

EDW0911 on May 15, 2017
Ordered Mothers Day flowers ($146.45, Order #8610321) on May 13 at 10AM for same day (Saturday) delivery. They never delivered. Buyers beware. They wont issue you a refund for failing to process your order. You will have to call your Credit Card Company and issue a "Charge-Back". There are...

JustFlowers.com / please, don't trust justflowers!

Cameron on May 8, 2017
I made my order and after that I decided to read what people said about JustFlowers and was highly disappointed. When I saw all the terrible reviews I decided it was better to cancel my order and buy somewhere else, but JustFlowers customer service rep said that they were not able to...

JustFlowers.com / just flowers

merry murphy on Mar 8, 2017
I had place an order of flowers on Sunday March 5th the order number 8558933, & even had them to up graded to the very best, to honor a very special lady, the color's were white & red, {White stood for purity & red for Love}. She is a minister to a very large amount of people & we wanted...

Just Flowers / flower arrangement and delivery

Vtach on Feb 16, 2017
Unbelievably dishonest and unscrupulous company. I ordered several arrangements to be delivered on Valentine's day with guaranteed delivery on Valentine's day but the flower were never delivered. I carefully reviewed the order by phone with the person taking the order and received multiple...

justflowers.com / customer service and deliver

Stephanie Dauer on Feb 15, 2017
My boyfriend ordered flowers and were guaranteed to be delivered yesterday on valentines day!!! He even paid extra for that guarantee... Well we called and emailed with no response from this company. The flowers were just delivered to my office now on 2/15 at 2:30pm and I personally know...

JustFlowers.com / this company is a scam.

Falen Adel on Dec 31, 2016
This company is a scam they are scamming both the public & the florists contracted. It is clear that they falsely advertise, charge customers high prices, and pay the florist a fraction; therefore, the florist sends low quality flowers because they are receiving a low payment in the...

JustFlowers.com / 3 dozen roses

Musenchently on Jul 22, 2016
So my initial goal was to to complaint about unsatisfactory delivery and how bad of an experience I had with just flowers. But... They made it right, made us happy and that's the reason I wanted to leave a review. I delivered flowers early on friday the april 17 for delivery that same day...

JustFlowers.com / my daughters birthday flowers

brown42726 on Jun 20, 2016
First let me say, part of the reason that I chose Justflowers.com was because of their rating at the BBB. I went to the BBB and filed a complaint. I did not get my money back but it ended un-resolved. Un-resolved will help to lower their rating. I ordered flowers for my daughters birthday...

JustFlowers.com / floral delivery

Pullins on Jun 17, 2016
I am on the Oregon coast and learned that a dear friend was in the hospital in Texas. I submitted an order for a flower arrangement to be delivered and had my credit card charged $79.23 ($59.99 + $4.25 handling + $14.99 shipping or service). We requested that the flowers be delivered the...

JustFlowers / appalling service!

JomaSak2112 on Jun 17, 2016
I have ordered some flowers for my girlfriends birthday and they promised to deliver those on a certain date. Flowers were not delivered and my girlfriend got nothing. I contacted JustFlowers customer support and they said that they had some issues and were not able to deliver on time. My...

Just Flowers Inc. / flowers delivery

RubenE on Jun 11, 2016
I noticed a lot of negative feedback on all these review websites but I do not see too many positive reviews, I guess I will be one of the few good ones. I understand that online reputation for online company is a big deal. So I will do my part here and describe my experience with the...

JustFlowers.com / lack of delivery, no service order 8387903 & 8387852

Michelle M Janik on May 18, 2016
I ordered same day delivery service for both my Mother and Aunt on 5/7/2015. May 8, 2016, came and went no flowers. In addition, I received an email stating the Red Roses were not available and another red flower substitute would be added. This is not what I ordered. Calling customer...

JustFlowers.com / not delivered

Susan E Cummings on May 12, 2016
I ordered Mother's Day arrangement and was SUPPOSE to be delivered on that day. I was informed they DO NOT deliver to P.O. boxes. I did NOT put P.O. box in address. Told them I wanted to cancel order and was told I could NOT cancel order. So I called credit card company and told them my...

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