Menu
Ford Customer Service Phone, Email, Contacts

Ford
reviews & complaints

www.ford.com
www.ford.com

Learn how the rating is calculated

1.3 2289 Reviews

Ford Complaints Summary

153 Resolved
2133 Unresolved
Our verdict: If considering services from Ford with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for Ford has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Ford. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Ford reviews & complaints 2289

Filter reviews by rating
5
0 review
4
0 review
3
0 review
2
0 review
1
3 reviews
Sort by:

Newest Ford reviews & complaints

ComplaintsBoard
C
8:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ford 6r80 transmission f150 4x4

After the recall for the transmission reprogramming was done it got stuck in high gears took it to my mechanic. He said the arm in it was bad and it was on back order for quit some time. Took it to a Ford dealership to have them check it and the recall warranty people for ford denied the claim because one of two codes did not show up, but the paperwork said they may or may not show up. Had my mechanic order a reman 6r80 transmission in 2022 and one year later truck is stuck in high gears again.

Desired outcome: I would like ford to admit and fix this transmission instead of ignoring ford owners.

Read full review of Ford
Hide full review
ComplaintsBoard
L
3:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ford Defect in ford 2020 escape

NHTS SSM 50150 - Escape - [protected] Escape - Cracked Or Broken Spot Welds In The Left

Front Door At The Check Arm Attachment Points In The Door Assembly

Some [protected] Escape vehicles may exhibit cracks or broken spot welds in the left front door at the check arm attachment point in the door assembly.. The door assembly and door check arm replacement is the appropriate repair for this condition. Refer to the parts catalog and

McRee Ford dealership refused to repair eventhough a Ford manufacture defect.

1FMCU0F67LUA75249

NHTSA states door could fall off while driving. This is my notice to Ford that if anhyone gets injured while driving this car I will file legal action.

L Ochoa

Desired outcome: Repair or replace drivers side dlor

Read full review of Ford
Hide full review
ComplaintsBoard
K
7:13 am EDT

Ford 2017 ford focus engine

My daughter purchased a 2017 Ford Focus in 2019. In January 2021 the motor seized with only 57,000 miles. It was under warranty so Ford was responsible for covering. After 4 months it was fixed and was offered an additional 36,000 miles warranty. On May 5, the same thing happened again, motor has seized with 38,000 on the new motor. Ford customer service is indicating it is out of warranty and they cannot help. This is an accountability issue; all maintenance has been documented through the dealership. The motor is faulty. Ford needs to step up and replace this motor or buy back the defective vehicle.

Desired outcome: We would like motor to be replaced or buy back the defective vehicle.

Read full review of Ford
Hide full review
ComplaintsBoard
K
6:05 pm EDT

Ford paint peeling on my 2017 escape

Hi

I am writing to regarding my ford escape 2017. The paint is peeling off on both sides of my front windshield. I would like some information regarding this problem and how I would go about fixing this. I think this is a defect with the car and should be covered under the warranty. I will reach out to the ford near me for help. Someone should reach out from your company.

Read full review of Ford
Hide full review
ComplaintsBoard
T
12:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ford Joe Myers service

I recently had an experience with the service department at Joe Myers Ford that left me feeling extremely frustrated and dissatisfied. I scheduled a service vehicle pickup on Monday, May 1, 2023, to address an oil change and issues with a vehicle recall. Unfortunately, things went downhill from there. The initial inspection revealed that an additional $2800 of services were required, which I declined on Thursday, May 4, 2023. However, as of Tuesday, May 9, 2023, I had not received any communication regarding the status of my vehicle. When I physically entered the dealership on Monday, May 8, 2023, I was met with unhelpful and unknowledgeable staff who asked me to come back.

It is incredibly disappointing to see that this is not the first time that I have experienced such issues with Joe Myers Ford's service department. It appears to be a pattern of bad business practices at this dealership, which is unacceptable. I would like to emphasize that I would never have chosen to use this dealership if the issue was not a Ford recall. The negligence and incompetence displayed by the service department is unacceptable and needs immediate attention.

Overall, my experience with Joe Myers Ford's service department was extremely dissatisfying. I hope that the dealership takes swift action to address these issues and improve its service to customers.. My complaints went unaddressed after a formal letter sent to the general manager. I would implore Ford to reconsider this as it is a damage to the brand, or at least perform a holistic audit as I am quite certain there are some unlawful business practices going on in this establishment. I urge any customer with a factory recall to consider other options as this one will surely cost you in the end.

Read full review of Ford
Hide full review
ComplaintsBoard
P
9:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ford 2007 ford escape a/c diagnosis

I brought my 2007 Ford Escape in to Rick Morre at quick Lane Monday May 8th, it is now Wenesday May 10th. I am disabled and had a friend bring in this car

I have called numerious times to Rick Moore's phone and left numerious messages on his answering machine. Evidently he doesn't know how to use an answering machine or else he makes it a habit to not return calls.

I asked for a mechnic to diagnos my A/C. I have a GPS inside this car and I have it set up to email me when anyone starts this car. Imediately after I had a friend bring in this car on May 8 2023 they parked this car out back and it has never been started again.

I know that there is a labor shortage and a supply chain issue but this diagnoses is starting to get ridiculas.

I suggest someone call me back ASAP.

William Hudson

1605 Eagle Dr.

Woodstock, Ga 30189

[protected] (cell)

[protected] (house phone)

[protected]@gmail.com

The QuickLane I took my Ford to was Address

195 Woodstock Pkwy, Woodstock, GA 30188, United States

Phone

+[protected]

Hours

Tue7 AM–7 PM

Read full review of Ford
Hide full review
ComplaintsBoard
H
9:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ford 2019 f15

I took my f150 in because of a tapping sound in the motor on March 20., I have the extended warranty. We have been thru 4 loans. We can't go anywhere or pull our boat with the loaner they say. I have the Ford pass on my phone and it has went to sleep because no one is working on it since 3/23. The amount of time there taking at Taylor Ford is unacceptable. There was other problems with the truck as well. The tail gate was fall down while driving down the road, the abs light was coming on the backup assist warning light was coming on the cruise control wasn't working properly and additional warning lights as well. They keep giving us excuses that there working on a Kroger van and can't get a hoist.

Desired outcome: Fix my truck and get it back to me

Read full review of Ford
Hide full review
ComplaintsBoard
J
7:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ford 2019 F150

My 2019 f150 with 26k miles has been sitting at thedealer for 10 months now without anyone fixing it or caring tom It has a transmission problem under warranty and noone cares to fix it. I have been in direct contact with Ford for 2 months to no resolution. Very unacceptable. I have sent a few friends elsewhere because who wants to deal with a company that does not care about the customers. I have seen plenty of 10 speed trans issues online and they dont care to address it as a recall because they would lose too much money, so now I suffer.

Desired outcome: Fix Or Repair Daily... I want my truck back in tip top shape..been sitting close to a year..I always took care of this vehicle..26kmileage and a waste now

Read full review of Ford
Hide full review
ComplaintsBoard
L
6:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ford Warranty

We have bought fords all of our lives, we have a Ford kuga St line top of range we have had it 2years 4months, it has no power or electrics we called AA who were amazing took it to a Ford dealership, near us and they don’t seem to be concerned our car is sitting in the garage and has been for 5 days, they have said they will try and have a look at at in the next coup of days,.

Absolutely disgusted.

Desired outcome: Think we will will now sell our car not got a lot of confidence in it

Read full review of Ford
Hide full review
ComplaintsBoard
K
7:05 pm EDT

Ford Truly a suggestion, the complaint is an opinion

Ok, you are offering the fully Coyote powerplants plus the 7.3L. I understand that the 7.3L is only and Automatic and we need to get a special Tremec throw out bearing to make a manual transmission set up.

Then reality is the Coyote is in Mustangs with Manual Transmission.

I'm 62 and I still prefer RWD and Stick. My opinion is you should be offering a Manual option.

Thank you

My first of 3 Mustangs was a 1967 289ci, plus a 1986 and 1988 Mustang GT, Crown Victoria, Grand marquis.

My mother is in a 2005 Grand Marquis, will not drive much longer.

I would gladly do an engine/transmission swap. Sure, I can grab a wrecked Mustang. I just like the idea of a perfect factory setup. I've dropped in plenty of engines, I just like a package. I am Not Alone.

Read full review of Ford
Hide full review
ComplaintsBoard
D
12:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ford Paint peeling

3027 Ford Escape, pearl white, 45,ooo miles.

The paint in the drivers side, next to the windshield is peeling.

Vehicle has not been involved in any accidents.

One owner, dealer maintained.

I believe Ford motor company is responsible for the poor paint either quality or application.

The right thing to do is offer to repaint for free or minimum charge.

At 17,000 miles, the engine was replaced due to faulty engine and recall.

The , 2017 Escape Titanium us the 8th Ford vehicle we have purchased new, most likely the last if Ford does not step up with a resolution.

n

Desired outcome: 1. Repaint the vehicle - no charge. 2. Replace vehicle at no charge. 3. Financial compensation as good faith

Read full review of Ford
Hide full review
ComplaintsBoard
D
10:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ford New Ford van

I feel like I have been lied to regarding a new van we have on order. One week it’s in a compound waiting delivery then the next it’s on a boat on way to the compound.

Originally I was told October 22 then it gets put back every month. We are nearly in April and still no solid delivery date. Please advise

Thank you

David Kelsey

[protected]@aol.com

[protected]

Read full review of Ford
Hide full review
ComplaintsBoard
H
3:19 pm EDT

Ford 2017 ford Escape car

I have a 2017 blue Ford Escape. The paint is peeling all around the windshield it is a terrible mess I went to the Ford dealership they're doing nothing for me I would like in on the class action Ford should be doing something about this I paid good money for this car and I shouldn't have to deal with this there should be a recall. I'm so very sad and disappointed this is my very first car and this is what I have to deal with

Desired outcome: The dealership won't help there's no recall got to go get the whole car painted wow way to go Ford

Read full review of Ford
Hide full review
ComplaintsBoard
S
2:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ford Paint chipping on pillar 2018 Ford Escape (White UG)

I noticed the paint chipping on my driver's side windshield pillar of my 2018 Ford Escape on 3/2/2023. I took it to a local auto body shop who stated that this happens when the vehicle's first layer of paint dries too long on the assembly line before the final coat is applied. This is a manufacturing defect due to poor preparation. I called Ford Customer Service that day to open a case. A representative gave me their contact information and told me to take it to a local Ford Dealership. The customer service representative told me that Ford would not cover all the expenses but would do something in terms of compensation. On March 7th the Ford dealership took pictures and submitted a claim for the 5 year warranty. They were confident it would be covered because I was within the 5 year warranty period. They also confirmed what my Carfax report said, the original factory windshield was intact. That it could not be the cause of a replaced windshield.

On March 15th, the dealership left me a message that Ford rejected the claim. The 3 year paint warranty was expired and the 5 year warranty I still was under would protect against corrosion only.

At that point, I emailed and texted the customer service rep from Ford who had an open case for me letting them know what the dealership said. I did not hear back. I called on March 21st to talk to the rep after no response. I was told they were out sick, and they would get back to me as soon as possible. I called again on March 23rd and talked to a different rep who told me that Ford stood by their warranty and there was nothing that they would do for me. I asked to speak with a supervisor and waited on hold for 30 minutes. The supervisor stated there was nothing customer service could do if the warranty department denied the claim. I asked how to submit a complaint and they gave me a PO Box to send a formal complaint to.

I had the auto body shop write up an estimate for the repairs and take pictures on 3/27. I am submitting this plus a list of all the complaints I can find regarding Ford and their poor paint quality. This is unacceptable and they need to own up to their manufacturing defect. I had a 2006 Nissan Altima that never had paint chip. This has nothing to do with weather, usage or even a warranty matter. Is Ford complacent with their vehicles' paint lasting under five years? Is that the type of reputation they want? "Build Tough" is laughable.

Desired outcome: I would like the chipped paint on my 2018 Ford Escape to be restored to acceptable quality. Whether that is in the form of compensation for an outside auto body shop doing the repair or a Ford dealership doing the restoration themselves.

Read full review of Ford
View 0 more photos
Hide full review
ComplaintsBoard
Y
4:07 am EDT

Ford Ford Fiesta Eco (EK13 NNT)

I would like to say Ive only ever brought Fords cars so Im a very loyal customer!( My Ford Fiesta is 13 plate, 98500 miles).

However, Im so angry and upset! when I was sold my Eco engine, not at any point was I told I would have to replace a very expensive CAM belt in the lifetime of the car... The value of the car has plummeted and to replace the belt, it will cost £1700 as long as other problems are not found during the fitting! and whose to say once the engine is taken apart it won't aggravate other problems!

There is going to be a lot of other owners in my position now! Fords need to cone up with a solution to help us! look forward to a quick response Jacky Young

Desired outcome: why have these engines not been recalled! I would like my engine replaced !!

Read full review of Ford
Hide full review
ComplaintsBoard
L
4:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ford Upper oil pan gasket ford 6.7 diesel

I had an oil leak on my 2016 diesel, had the upper oil pan gasket replaced at a tune of 5,000.00, was told if it leaks again with in 2 years it is warranted at any ford dealer. Now 1500 miles and 5 months later it is leaking again, was diagnoised at a ford dealer upper oil pan gasket. They want 6,500.00 to fix it. I showed them the paperwork from previous repair and was told they think it was not properly preped. Have called several different dealers no one will fix it under warranty. We are full time rvers and the place that fixed it the first time is over 4000 miles out of our way. Do you have any suggestions.

Desired outcome: I want it fixed at a dealer in our travels for no cost. Plus a loaner car as this is our only vehicle.

Read full review of Ford
Hide full review
ComplaintsBoard
M
5:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ford Lithia ford of boise service

I am filing this complaint about Lithia Ford of Boise, Idaho regarding repeated repairs for the same problem. This is a known issue with Ford Fusions pulley bolts breaking multiple times. Anyone can look on-line and find many who have had the same problem. I informed Lithia of this several times and after the fourth bolt breaking, they finally acknowledged the issue.

The vehicle is a 2008 Ford Fusion that has had the bolt on the idler pulley break five times between mileage 131,886 and 142,075. Lithia Ford has replaced and repaired the bolt four times. Each repair has included replacement of bolt, pulley, serpentine belt and labor. Recently the bolt broke off again. This time I was informed by the service director ( Rett Sheeder) that to fix the problem the engine would need to be removed. There were three options: new engine, remanufactured engine or bore and re-thread the bolt hole. Ranging from 2500 to 7500 dollars. Lithia said they would deduct the charges from the previous four repairs. This does not help at all. I am retired and on a fixed income, my money is limited. These breakdowns have caused multiple problems to include missed work and having my no charge towing cancelled by my auto insurance. I have all the documentation to corroborate what I have stated. Below are the dates the repairs on the broken bolts were done.

11-02-2019- mileage 131886

07-07-2021- mileage 140,478, pulley was purchased by me at Lithia Ford parts department.

01-19-2022- mileage 140,619

03-29-2022- mileage 142075

09-05-2022- mileage 144,500

I should have been informed on the first, second, third or fourth time that the bolt broke what the solution was not the fifth.

Lithia Ford should be responsible to repair my vehicle and stand behind their guarantee as stated on all the invoices I have.

At Lithia Ford of Boise, we love our customers. With our Assured Guarantee, you will never pay for a repair twice. The Assured Guarantee is for 3 years or 50,000 miles on most repairs.

LITHIA Ford did complete two unsuccessful repairs with no charge. Per Lithia Fords warranty on every bill, this is what should have been done.

At Lithia Ford of Boise, we love our customers. With our Assured Guarantee, you will never pay for a repair twice. The Assured Guarantee is for 3 years or 50,000 miles on most repairs.

In between those repairs out of pocket to me was in excess of 1000.00 dollars on three different occasions for the same repair. On multiple times I informed Lithia Ford service personnel that there was an issue with ford Fusions idler pulley bolt snapping. A quick online search would find many that had the idler pulley bolt snap 3-4-5 times on their Ford Fusion.

On March 29, 2022 the Service Director stated to me that he was aware of all the online postings of people that had the same issue as me, and that Ford was informed of my problem. This was the fourth time the bolt had broken. There was no charge for this repair. The service manager told me if this happens again to contact him personally, that he had a paper trail on my repairs.

On September 06, 2022 (on a call regarding the fifth time the idler pulley bolt broke) from Lithia Fords Service Director which lasted 9.00 minutes at 12:59 PM, I was informed of the three options to repair my vehicle. The Service Director stated that Ford Motor Company had told him that the engine should have been pulled originally to repair the problem. Had I been informed of this from the beginning my decisions about my vehicle would have been different.

The bill from July 08, 2021 for 511.00 dollars states that customer supplied the idler pulley. They are correct. If they were to check their records, they will find that I purchased that part from their own parts department at Lithia Ford. They can see my receipt at a later date. What I want is to have Lithia Ford stand behind their warranty to never pay for a repair twice and repair my vehicle.

To date I have filed a complaint with the BBB, spoke with service director Rhett Sheeder with no success. My last conversation was with the general manager who was very rude. I informed him that my final option was to have it litigated in court. His response was " bring it on". I am in the process of filing legal action. I have all supporting documents. Thank you.

Regards,

Michael J Bartnik

Desired outcome: I would like my vehicle repaired like ie should have been done the first time it was brought in.

Read full review of Ford
Hide full review
ComplaintsBoard
J
11:17 am EDT

Ford Throttle body failure

I have a 2016 F150 with a 3.5 Eco Boost engine. I purchased the truck new in 2016 and the truck currently has 90,000 miles on it. I just replaced the throttle body for the third time ( a total of 4 throttle bodies counting the original one). The failure is a real problem when in heavy traffic on busy roads because control of the engine is lost and I must coast off the road, shut the engine off, let it set then restart to clear the errors. In most cases I have been able to get the truck to a repair shop quickly. I have replaced the last two myself because we were traveling and getting it scheduled for repair was a problem. I have two real issues, one this failure comes without any warning suggesting that a failure could happen. And the second is Ford has been building cars and trucks for over 100 years, you would think that this problem could be resolved with the engineering you have available. When checking F150 boards this problem is reported over and over.

Desired outcome: I would like a response on how this issue will be resolvedJoseph Meaney524 Thomas RdWales, WI 53183joe.[protected]@outlook.com

Read full review of Ford
Hide full review
ComplaintsBoard
J
11:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ford 2021 ford expedition

I am currently leasing my Expedition. It has been a terrible experience and have had it in the shop many, many time, too many times for it to be considered a new car. I have always wanted an Expedition, but not so much anymore. The vehicle now rattles driving down the road and doesn't drive the same. The roof and dash have been ripped out and repaired. The seat warmers and steering wheel don't warm up like they used to before the dash was repaired. It has been a horrible experience. Szotts for in Holly, Michigan calls my vehicle a "Friday vehicle." I would love to trade it in early and get back into a Ford Explorer. Is this possible? It has been really hard to make payments on this vehicle due to its malfunctions and driving like an old beat up vehicle. You can check the records at Szott Ford. It was just in for an oil front differential leak.

Desired outcome: Get into a lease on a Ford Explorer.

Read full review of Ford
Hide full review
ComplaintsBoard
F
4:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ford 2018 Ford Raptor

I bought a certified use Ford Raptor in 2020. Since its purchase I have had it in dealership 7 of the 8 months I have owned it. The dealership "Colley Ford" states that it needs a new transmission, but ford want to rebuild it a second time and is waiting on parts for the last 4 months. They keep telling me that they are just waiting on parts. They have also stated a new transmission is available, but Ford will not approve. They have also had to replace the catalytic convertors which took 3 months.

Desired outcome: For Ford to actually fix the vehicle without dealy

Read full review of Ford
Hide full review

Ford In-depth Review

Overview: Ford is a renowned American automotive company that has a rich history and a strong presence in the global market. With a mission to provide innovative and sustainable mobility solutions, Ford values quality, reliability, and customer satisfaction.

Product Range: Ford offers a diverse range of vehicles, including cars, trucks, SUVs, and electric vehicles. Their popular models, such as the Ford Mustang and Ford F-150, are known for their impressive features and specifications. When compared to competitors, Ford vehicles often stand out in terms of performance, design, and technology.

Quality and Reliability: Ford vehicles are generally well-regarded for their quality and reliability. They have received positive reliability ratings and high customer satisfaction in various surveys. While some common issues and recalls have been reported, Ford has taken prompt actions to address them and ensure customer safety.

Performance and Technology: Ford vehicles excel in terms of performance, offering powerful engines and excellent handling capabilities. The brand incorporates advanced technologies and features in their vehicles, keeping up with industry standards and often surpassing competitors' offerings.

Safety: Ford prioritizes safety and consistently achieves high crash test ratings. Their vehicles are equipped with a range of safety features and technologies, including advanced driver-assistance systems. When compared to competitors, Ford's safety offerings are competitive and provide peace of mind to customers.

Fuel Efficiency: Ford has made significant strides in improving fuel efficiency across their vehicle models. They offer hybrid and electric options, contributing to sustainability and eco-friendly practices. When compared to industry standards and competitors' ratings, Ford's fuel efficiency is commendable.

Pricing and Value for Money: Ford adopts a competitive pricing strategy, making their vehicles affordable for a wide range of customers. When compared to competitors' offerings, Ford's pricing is often reasonable. Considering the overall value for money, Ford vehicles provide a good balance of quality, features, and affordability.

Customer Service and Support: Ford's customer service and support channels are reliable and responsive. They have received positive customer satisfaction ratings and feedback. Ford also provides comprehensive warranty and after-sales services, ensuring customer peace of mind throughout their ownership experience.

Online Experience: Ford's website offers a user-friendly and functional experience. They provide online tools and resources for customers, including vehicle configurators and informative content. The online purchasing process is streamlined, and customer reviews help potential buyers make informed decisions.

Overall Rating: Ford's key strengths lie in their commitment to quality, performance, safety, and customer satisfaction. While some common issues have been reported, Ford has taken steps to address them. Considering their diverse product range, competitive pricing, and reliable customer service, Ford receives a positive overall rating.

Final Thoughts: Ford is a reputable automotive company that offers a wide range of vehicles with impressive features and performance. Their commitment to safety, fuel efficiency, and customer satisfaction sets them apart from competitors. Potential customers can trust Ford for reliable and value-for-money vehicles, backed by excellent customer service and a user-friendly online experience.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Ford customer service

Phone numbers

1800 771 199 133 673 More phone numbers

Website

www.ford.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Ford?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Ford Customer Service. Initial Ford complaints should be directed to their team directly. You can find contact details for Ford above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Ford. Discuss the issues you have had with Ford and work with their customer service team to find a resolution.