ford just not give a care about their consumers!
On December 13th. 2006, I wrote to Ford's help page. I have a 1990 E-350 super duty van, I needed to know the proper gear ratio for my rear end as it needed to be replaced, and the usual tag was missing on the rear end so they (Ford) had to look it up for me. They wrote me back stating that my request was be sent to their "Archives" and they would let me know. I wrote back a week later, their response was it could take 4-6 weeks fo an answer. I wrote to them weekly and every time got the same message back. It has now been over 7 weeks, still the same response from them. They will not give me a phone number or e-mail to wage a complaint, they just keep writing 4-6 weeks. Meanwhile my van is still broke down. I wonder, does Ford just not give a care about their consumers OR Can they not afford a COMPUTER to put their "ARCHIVE" files in. People, if you read this. DO NOT WASTE YOUR TIME ASKING FOR THERE HELP, BUY A CHEVY!
The complaint has been investigated and resolved to the customer’s satisfaction.
beware! you can hurt yourself!
My truck was rolled over on it's passenger side while driving on the interstate. The reason for the accident was both passenger rear wheels had fallen off the truck due to all ten lug nut studs just snapping off flush with the face of the axle.in other words, I lost wheels, tires, lug studs and nuts all in one instance. Law enforcement did not citate me for the wreck because I was not at fault for anything. Just from talking to people who run these trucks with cranes and mechanic bodies such as my truck was equipped, a caterpillar dealer in louisiana had this problem happen on two occasions. I am just lucky that I was not hurt and that no one was close enough to my accident on the interstate to damage their vehicle or put anyone else at risk. I was wondering if someone could investigate this situation nationally so this problem does not hurt or kill anyone else.
The complaint has been investigated and resolved to the customer’s satisfaction.
ford refused its warranty!
My Ford F250 Super Duty Powerstroke had to have the complete engine replaced at a cost of $12000. Even though the truck was still in warranty and expiring in one month Ford refused to honor its warranty.
Having the same problem with Ford not honoring warranty.
Purchased 2008 Ford Diesel Super Duty F-250 in Feb 2008. March 2009 brought vehicle into dealership because check engine light was on and truck was running rough (38, 000 miles ) truck was in the shop for approx week, dealership called said truck was fixed, I picked up vehicle from dealership, motor blew 15 miles after leaving service. Dealership replaced motor due to a coolant problem. It was taken to dealer MANY times for coolant problems, among other problems. July 2010 I took the truck to the dealership because white smoke was coming out to pipe, they had truck for a couple of days, called me a few days later saying there was nothing wrong with the truck, the diagnostics cost me $158. At 99, 000 (it has a 200, 000 mile warranty) it AGAIN was blowing white smoke (which they told me before that nothing was wrong)and dash lights did not show engine running hot. After getting home and unloading my equipment, I tried to start it with no luck. I had it towed to Auburn Ford, where I purchased vehicle. After about a week they asked me to authorize a new battery. I thought they had battery chargers. Later they called and authorized a rental for 20 days. Now they tell me it needs a new motor due to the radiator and the cost is on me. I have sent certified mail to Dearborn, MI (headquarters) Oct 27 and they maintain they do not have the letter. I can not reach anyone on the phone, nor find an address to send them all the info.
front coil spring failure
Like Sean, Malcolm and the others, I too, own a 2002 Ford Taurus and also had front coil spring failure, requiring replacement of both springs, a tire and sway bar links. I approached FORD about the recall covering [protected] Taurus and Sable models, and FORD informed me the recall was not applicable to my car. Its time for FORD to acknowlegde the problem has not been corrected and extend their recall to later model years.
Read full complaint and 48 commentsthe worst business I have ever dealt with!
I have recently applied for a mortgage, and received a copy of my current credit report. Since I was a victim of true-name-fraud, there were many accounts on the report that were not mine. Including one for a 99 ford explorer. I proceeded to call your customer service center so that I may receive a letter from your company stating that I have been...
Read full complaint and 62 commentsAbout Ford
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The gear ratio is stamped on the pinion on Fords and if you knew it needs to be replaced than that means you had it apart. Plus, if you spin the driveshaft, count the revolutions of the driveshaft for one revolution of the wheel. That truck either came with 3.55, 3.73 or 4.10 ratio. Ford built a billion vehicles since that POS, yea, they got other things to do.
This piece of junk was 17 years old when posted.The manufacturers aren.t even required to make parts for it anymore.There are 16 years of files on top of yours
Don't be a fool, You will have the same problems with your chevy. Don't believe me? Go check out ANY manufactures complaints, they are all junk. I've owned them all and they have all been garbage. Maybe you can talk yourself into thinking the Japanese build a better product too. Good luck with that.