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Proton Holdings Customer Care Service

Proton Holdings Bhd

Centre of Excellence Complex, KM 33.8 Westbound Shah Alam Expressway
Subang Jaya
Malaysia - 47600

Customer Support Phone Numbers

1800 888 398(Malaysia)
1 1
1800 652 708(Australia)
1 0
1 0
1 0
+61 287 072 707(Australia)
1 0
1 0
+880 31 657 232(Bangladesh)
1 0
1 0
1 0
1 0
+963 115 352 200(Iraq & Syria)
1 0
1 0
+961 383 9292(Lebanon)
1 0
+230 212 6739(Mauritius)
1 0
+886 426 881 111(Taiwan, Dajia Exhibition Center)
1 0
+886 426 632 222(Taiwan, Shalu Exhibition Center)
1 0
+66 25 790 888(Thailand)
1 0
1 0
1 0
1 0
+963 115 352 205(Iraq & Syria)
0 0
+230 212 6735(Mauritius)
0 0
+66 25 793 788(Thailand)
0 0
0 0
0 0
PO Box 785, Moorebank NSW 1875 Australia

PHP Business Square, 542, Asian Highway, Sholokbahar, Bahaddarhat, Chittagong 

Jalan Gadong, Bandar Seri Begawan, Brunei Darussalam

P.O. Box 55632, 3781 Limassol, Cyprus

Km 28 Cairo-Alex Desert Road, Abou Roash, Giza, Egypt

Auto Route M2, Les Pailles, 41 Ternay Street, Port Louis, Mauritius

Harasta-Aleppo Highway, Beside Al-Assad Suburb, P.O.Box 30503, Damascus, Syria

  • 437 № 976, Section 1, Zhongshan Road, Dajia District, Taichung City
  • 433 Zhongshan Road, Shalu District, Taichung City
108, MOO2, Vipavadee-Rangsit Road, Lardyaow, Jatuchak, Bangkok, Thailand

Kartaltepe Mh. Hayirli Cad. № 79 Small Drawer, Istanbul

P.O. Box: 34034, Ras Al Khor Complex, Dubai, United Arab Emirates

P.O.Box 31, Manama, Rep. of Yemen

Proton Holdings Complaints & Reviews

proton persona 1.6 / sales advisor :Alex Tan

Elaine y on Dec 12, 2014

I want to complaint the sales person: Alex Tan, phone no:0123148155.The reason of complaint is bad attitude, cheat my father(my father is owner) and quarrel with me.We fully paid the full payment to u company but haven yet get the car, he also promise I can get the car on this week, but...

Proton Saga / insurance claim

reane on Nov 7, 2014

Car met an accident on 19th September 2014, send to BSB workshop got it repair to the car back. As we were driving back there was a loud noise and smoke coming out from the engine site. We went back to the workshop all they could say was " Oh itu air-con kotor pasal itu ada asap" flash...

Proton Malysia / missing car spaces

tsamaha on Dec 1, 2012

Dear prospective person, I'm Taha from Egypt, I’ve bought proton persona 2012 from Ezz Alarab Egypt on 15 July 2012 but there was a defect in the operation of the car spaces it was hardly to move on the glass i told them at once they took the car to the service center to inspect...

Proton / fatal defect in the brake system

alaa_sms on Nov 18, 2012

Dear Sir / Madam, Hello, Name/ Alaa Abdel Mohsen Abd Elhaem Position/ Graphic Designer Age / 30 Nationality / Egypt Title / 10 of Ramadan, Cairo, Egypt Mob./ +201006471711 Car Chassis Number : 37276 - Gen2 2012 I'm trying so many to call your customer service in Malaise but i...

Proton Edenvalle / Lying to clients

adriaandejager on Apr 4, 2012

Now Picture this. you finally found the car you always wanted. You go into the dealership and the following is told to you: "Ye Sir this is a second hand car, but its been for a proper check by specialists, the brakes is brand new, the air-con has been re-gassed, the wheel alignment and...

Proton / Quality, Sub-standard

Ivan Loh on Mar 28, 2012

The Proton Saga and Proton Persona are 2 recent Proton models that have similar door handles. The problem is that the handles tend to break easily. The bigger problem is that the i-Care / customer service at Proton only responds with an automated reply AND to date has yet to address my...

Proton Edar Juru Autocity / Rude treatment from Proton Edar Branch at Juru Autocity

sturmabeislung on Jan 27, 2012

I visited the Proton Edar branch at Juru Autocity on 26 January 2012 to view the new Proton Exora CFE and I'm very disappointed with the attitude of a particular sales advisor. 1. When I first enter the showroom with my family, no one attended to us even after we check out and look...

Proton Manufacturer Malaysia / Proton Satria Neo

Dion Mohan on Jan 24, 2012

From the time I bought this vehicle I have had numerous problems and am disappointed that you have not heard of this...through continuous nagging and persistence I have managed to resolve some of my issues...but through new management all the time it seems at Proton SA... I am still not...

M & H Motros (Proton Dealers) / Major Service Gone Majorly Wrong

I took in my car for its 60 000km service. The dealer adviced me to change the timebelt at this time. I did as adviced. When I went to pick up my car I noticed that it stuggeld to go into gear. But as a woman I did not think anything was wrong as they said that they tested it after the...

Proton Gen 2 / Bad Services / Poor quality

I bought my Proton Gen-2 in December 2007, and up to today my car is not up to 3 years. My car have been given me many problems since the 1st year of purchased. Every time sent to Proton Service Center, I'm upset of their service. Proton Service Center is not honest. Recently it happened...

Proton / Production Line sucks

this is the email that i wrote to the Managing Director of Proton ----- Forwarded Message ---- From: mam_mam 1987 <> To: "DATO' SYED ZAINAL ABIDIN SYED MOHAMED TAHIR, PROTON'S MD" <> Sent: Tue, August 31, 2010 11:30:53...

Proton Holdings / lambat dapat kereta di beli


saya adalah pembeli kereta proton jenis Exora 1.6AT telah didaftarkan di JpJ selangor pada 2.8.2010 no pendaftaraan BKW5894, dari Early Case Proton Edar Tman Sg.Besi Kuala.Lumpur.Hari ini telah genap 14 Hari tarikh cukai jalan di keluarkan tapi saya masih belum menerima kereta yg saya beli...

Satria Neo 1.6M/Proton / Technology failure

I been buying a brand new proton satria neo 1.6m in the july 2009..sending back to PROTON HEQADQUARTER for SERVICE/REPAIR more then 8 times but still the same thing happen? 1 week - both side door cannot open ( back to service centre ) 3 day after - same case locking button cannot up ( back to...

Proton Gen 2 / Faulty car / poor after sales service

1) All door handles are stiff and cannot be easily opened 2) Boot stiff difficult to open 3) Oil leak on light wires 4) Panel switches – hazards, demister, etc not working. 5) Radiator fan doesn’t go off when engine is switched off but if you turn the engine on and immediately...