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Fifth Third Bank Customer Care Service

Fifth Third Bank

Fifth Third Center 38 Fountain Square Plaza
Cincinnati
Ohio
United States - 45263

Customer Support Phone Numbers

Fax:
+1 513 744 8208 0 0
Web: www.53.com
 

Fifth Third Bank Complaints & Reviews

Fifth Third Bank / customer service

Br
Brooke Middleton on May 25, 2017
I contacted my Fifth Third customer service and spoke with a woman named "Majda". I cannot put into words how rude this woman was. My husband and I live 2 hours away from the closest Fifth Third bank and yet we have kept our account open because we usually have good customer service and it...

Fifth Third Bank / metal detectors

Al
Al Cain on May 24, 2017
Hello, I am writing about the Fifth Third Bank located on 1606 E. 79th St. Chicago, IL. 60649. I entered the bank on 5-23-17 at approximately 5:10 pm. As I entered the back an alarm went off, I was instructed my a security guard to step back, empty my pockets of loose change, keys, and...

Fifth Third Bank / Fifth third bank

Aa
Aalim on May 11, 2017
Hello Sir/Ma'am, I am actually writing on behalf of my aunt who made a transfer from Norway on the 4th of April, 2017 to a beneficiaries account whom is an account holder in your financial institution(Fifth third bank). The said beneficiary told my aunt the transfer hit his account on the...

Fifth Third Bank / service at 5/3 bank on marco island

53
5/3 on Apr 20, 2017
The service at 5/3 Bank on Marco Island is horrible. For some reason all of the regular tellers are gone and this has effected the service. You stand in long lines and wait forever at the drive in window. In our office we all hate to take the deposit to the bank because we know that it...

Fifth Third Bank / early access

Tj
tj den on Apr 14, 2017
Lying staff! I specifically asked a Customer Service rep while I was at the bank if my direct deposit is LESS then the advance what happens? He said customers have 45 days to Repay. Things happened at work& my payroll was LESS than the Advance and the bank too my ENTIRE payroll direct...

Fifth Third Bank / Checking

Su
Susan L Mcatee-Hardy on Mar 21, 2017
On March 17, 2017 I deposited $1000.00 into my personal checking account., 7979677486. On March 20, 20147 I wrote 2 checks on that account, one for $250.00 and one for $200.00. On March 21, 2017, I logged in to see that they returned both of those checks and left my deposit still...

Fifth Third Bank / Predatory fees and deposit blocks on business checking

Su
Susan L Mcatee-Hardy on Feb 28, 2017
I have been dealing with this banks overdraft fees for a long time. I have both personal and business checking with them as well as a mortgage. They consistently work up the debits BEFORE the credits, thereby creating overdrafts and they then take their overdraft fees BEFORE posting...

Fifth Third Bank / Making money for extended hold on checks

Jo
José Luis on Feb 23, 2017
The FDIC act for holding certain deposits (check to checking, image to checking) for a period of time was created to protect customers and the institution from fraud. Banks like Fifth/Third are using this as an excuse to place holds on deposits using all of the legally permitted...

Fifth Third Bank / New here:)

Di
Disappointed 71 on Feb 22, 2017
I've been trying to get a home refinance done. I started in October of last year. I'm now on my third person and still not even close to being done. It's impossible to get ahold of them. I've left messages. Each time I get someone new they want more paperwork, I understand that paperwork...

Fifth Third Bank / Banking

Mi
MiaMia000 on Jan 31, 2017
Horrible bank! Do not bank here under any circumstances! Better to have a prepaid account. Serve with Amex is best. I made a $10.87 payroll check deposit, the AtM ..Stopped working in mode of transaction. ATM machine is attached to bank, the bank would not open the AtM and get check had to...

Fifth Third Bank / Customer service

Ke
Kelsey H on Jan 19, 2017
The lady I spoke with, Edna I believe was her name was extremely rude to me over the phone. I had called about a fee on my account that she explained I'd be charged for once a year. First, I was never told I'd be charged. Second, the way she went about explaining the "benefits" for the fee...

Fifth Third Bank / Brittany D

St
Stephanie Sweeney on Nov 15, 2016
I have an acct at fifth third bank, I'm a waitress and deposit money almost everyday, however I live in Evansville but work in Henderson I make it a point to go to the bank in Henderson every day when I get off work they are always so friendly and never ever have I had any problems there...

Fifth Third Bank / Customer Service

Mr
Mrs. Kay on Jul 26, 2016
As a business owner, I tried to deposit checks of over $2000 in the ATM at the Smyrna Tennessee branch. The ATM jammed up and would not deposit or return my checks. I went inside the bank, and asked for help. The attendant explained to me that there was nothing they could do, and that I...

Fifth Third / Didn't do what we requested per our account

La
Laura Ja on Jun 17, 2016
My daughter recently moved to Thailand to teach. We went together to the branch office and told them she'd be gone at least a year. We also added me to the account. One week into her stay she couldn't use her debit card - was told it was on hold due to "suspicious" activity. That activity wa...

5th Third Bank Mortgage Department / Supervisor Demeanor

Fe
Fenzel on Mar 30, 2016
I contacted 5th Third Bank Mortgage Department about waiving my late fee as an active duty military service member. I have signed up for the four payment recurring method via ACH debit each month. The first person I spoke to stated they could not help. I politely asked to a supervisor. The...

Fifth Third Bank / Payment Holds

Pt
ptodys on Mar 9, 2016
I just received a letter from Fifth Third today telling me that there is a hold for 9 days on my Fifth Third HELOC, as I just paid the outstanding balance down to zero from my Fifth Third business account to my Fifth Third HELOC account. And, I did this in person, at a branch office...

Fifth Third Bank / Provisional Credits

Re
Reviewer33828 on Oct 22, 2015
For the last 2 months I have been in 5/3 Bank more than I care to be. I have filed 2 complaints with Fraudulent transactions and was given Provisional Credits. Today, I was charged back $89.28 plus a $37.00 OD Fee as they stated they have an Electronic Signature on a piece a paper. A...

Fifth Third Bank / Being waited on

Re
Reviewer67460 on Oct 16, 2015
I have (goiing to be had) a checking account with Fifth Third bank and tried to get waited on during my lunch hour at the 161 N. Clark branch in Chicago at 12:30 PM on 10/16/15. I waited 15 mins as they only had one male rep who could help me and all he talked about to a customer in that...

Fifth Third Bank / Unreal...faulty ATM ends with overdrafts totaling $259

Re
Reviewer53783 on Aug 21, 2015
On August 19th I tried to make a deposit via the ATM at the branch near my business and was unable to because the ATM was not working. I also tried the morning of the 20th on my way to work and the machine was unable to accept deposits. My account as a result was overdrawn and had a...

Fifth Third Bank / Extended od fees

Sw
swede11 on Jun 3, 2015
Was recently charged 64.00 by Fifth Third Bank for what they call "extended overdraft fees" ; they threatened to close account unless i got it current ; yesterday i read an article that says that there are lawsuits being put together against banks under the premise that these fee...

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